Results 16 to 22 of 22
- 03-20-2004, 06:46 AM #16Robert M.Guest
Re: tried to change plans and it does not add up
In article <[email protected]>,
O/Siris <[email protected]> wrote:
> I think you've been misinformed a little. And then there's also the
> fact that this could be happening mid-month in your billing cycle,
> which would prorate minutes and charges.
Executive Services claims plan changes are only supposed to take effect
at the beginning of your next billing period. CSRs usually ignore this
rule, and customers prefer their new plans take effect immediately;
however this then can be the cause of billing issues, some real, some
only perceived.
And again why is someone being misinformed when the information only
comes from SprintPCS???
› See More: tried to change plans and it does not add up
- 03-20-2004, 08:19 AM #17Scott StephensonGuest
Re: tried to change plans and it does not add up
"Robert M." <[email protected]> wrote in message
news:[email protected]...
>
> And again why is someone being misinformed when the information only
> comes from SprintPCS???
Sorry, troll- you are walking proof that misinformation is much more widely
available from a source other than Sprint PCS. I noticed that you are now
doling out misinformation on the Cingular group, talking about phones and
features you know nothing about.
- 03-22-2004, 12:49 AM #18O/SirisGuest
Re: tried to change plans and it does not add up
In article <[email protected]>,=20
[email protected] says...
> Executive Services claims...
>=20
You're calling Executive Services about someone else's account?
Any representative of Executive Services willing to do something like=20
that is not long for the company.
--=20
R=D8=DF
O/Siris
I work for Sprint PCS
I *don't* speak for them
- 03-22-2004, 06:23 AM #19Robert M.Guest
Re: tried to change plans and it does not add up
In article <[email protected]>,
O/Siris <[email protected]> wrote:
> In article <[email protected]>,
> [email protected] says...
> > Executive Services claims...
> >
>
> You're calling Executive Services about someone else's account?
>
> Any representative of Executive Services willing to do something like
> that is not long for the company.
If Executive Services discussed that the situation with me,
what problem do you have with my recounting it here, other than (as
often happens) it proves you wrong??? Where did I say we discussed
someones else's account? LIAR.
- 03-23-2004, 03:49 AM #20O/SirisGuest
Re: tried to change plans and it does not add up
In article <rmarkoff-BE99B7.06230522032004
@news1.west.earthlink.net>, Robert [email protected]=20
says...
>=20
> If Executive Services discussed that the situation with me,
> what problem do you have with my recounting it here, other than (as=20
> often happens) it proves you wrong??? Where did I say we discussed=20
> someones else's account? LIAR.
>=20
This entire thread is about someone else's account.
Too bad staying on topic is above your capability to=20
understand.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 03-23-2004, 06:03 AM #21Robert M.Guest
Re: tried to change plans and it does not add up
In article <[email protected]>,
O/Siris <[email protected]> wrote:
> In article <rmarkoff-BE99B7.06230522032004
> @news1.west.earthlink.net>, Robert [email protected]
> says...
> >
> > If Executive Services discussed that the situation with me,
> > what problem do you have with my recounting it here, other than (as
> > often happens) it proves you wrong??? Where did I say we discussed
> > someones else's account? LIAR.
> >
>
> This entire thread is about someone else's account.
>
> Too bad staying on topic is above your capability to
> understand.
To bad admitting that using Executive Services can quickly resolve
poroblems that CSRs can't.
817-215-3149 Jennifer Ferguson
- 03-24-2004, 01:19 AM #22O/SirisGuest
Re: tried to change plans and it does not add up
In article <[email protected]>,=20
[email protected] says...
> To bad admitting that using Executive Services can quickly resolve=20
> poroblems that CSRs can't.
>=20
Still off-topic, Phillie. Diversion: the last refuge of the=20
dishonest.
--=20
R=D8=DF
O/Siris
I work for Sprint PCS
I *don't* speak for them
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