Automatic Payment

I have used it for years, never a problem. Never had a billing
dispute.

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› See More: Automatic Payment

In article <[email protected]>,
Jerome Zelinske <[email protected]> wrote:

> I have used it for years, never a problem. Never had a billing
> dispute.


Others have. Including yours truly. Pending credits mysteriously
disappeared when Vision was added.

On Thu, 18 Mar 2004 12:50:14 GMT, Jerome Zelinske
<[email protected]> wrote:

> I have used it for years, never a problem. Never had a billing
>dispute.

So have I. It's been at least 5 years now.

In article <[email protected]>,
Jerome Zelinske <[email protected]> wrote:

> I have used it for years, never a problem. Never had a billing
> dispute.


Means zero. Why do you think they have a large staff at Executive
Services to try to come in behind the CSRs and the flakey billing
software and try to keep customers happy? Because so many folks get hurt.
Good that you have been immune (so far), but that does not change that
SprintPCS always gets rated lowest for Customer Service, by the Yankee
Group, by Jd Power, and by Consumer Reports.

<<Means zero. Why do you think they have a large staff at Executive
Services to try to come in behind the CSRs and the flakey billing
software and try to keep customers happy? Because so many folks get
hurt.>>

No, it does mean something. Not everyone has had billing issues like
you would like to believe. It never hurts to hear some positive
feedback as well as negative feedback. You seriously think that all 18
million (estimate) Sprint PCS customers have had nothing but horrible
service and billing issues? Just because someone posts that he/she had
a good experience doesn't make their opinion any less valid than yours.

In article <[email protected]>,
[email protected] (Erin) wrote:

> No, it does mean something. Not everyone has had billing issues like
> you would like to believe.

I never said everyone has issues. I said if one person says they have
had none, that means zero.

Not everyone has had no billing issues.

On Thu, 18 Mar 2004 13:22:45 GMT, "Robert M." <[email protected]>
wrote:

>In article <[email protected]>,
> Jerome Zelinske <[email protected]> wrote:
>
>> I have used it for years, never a problem. Never had a billing
>> dispute.
>
>
>Means zero. Why do you think they have a large staff at Executive
>Services to try to come in behind the CSRs and the flakey billing
>software and try to keep customers happy? Because so many folks get hurt.
>Good that you have been immune (so far), but that does not change that
>SprintPCS always gets rated lowest for Customer Service, by the Yankee
>Group, by Jd Power, and by Consumer Reports.


TROLL-O-METER:
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Lou in NJ: Its not a troll to fairly warn folks about the downside of
automatic billing plans. Sorry you feel the need to be a blind Sprint
apologist.

<<I never said everyone has issues. I said if one person says they have
had none, that means zero.
Not everyone has had no billing issues. >>

Point taken. But you have to be somewhat fair because not everyone
*has* had a billing issue, either. When I was with Sprint, I never had
billing issues with them, but I do know some people who had. With any
large corporation, there are bound to be screw ups and such, but that
doesn't discount the fact that there are some people out there who have
been handled properly by Sprint's billing dept.

My only point is that you constantly rally behind anyone who has
problems with Sprint, but quickly dismiss anyone who writes and says
something positive from their own personal standpoint.

On Thu, 18 Mar 2004 13:22:45 +0000, Robert M. wrote:

> In article <[email protected]>,
> Jerome Zelinske <[email protected]> wrote:
>
>> I have used it for years, never a problem. Never had a billing
>> dispute.
>
>
> Means zero. Why do you think they have a large staff at Executive
> Services to try to come in behind the CSRs and the flakey billing
> software and try to keep customers happy? Because so many folks get hurt.
> Good that you have been immune (so far), but that does not change that
> SprintPCS always gets rated lowest for Customer Service, by the Yankee
> Group, by Jd Power, and by Consumer Reports.

Bah if you think sprint is so inept to not be able to handle online bill
payments many banks offer electronic payment options. Bankofamerica is one
that it is so easy to setup payment for sprintpcs just enter the amount
when you get your paper bill among others. I personally always pay on
sprintpcs website using the one time creditcard payment but have used my
bank method when I wanted to pay ahead of time(it takes a few days to go
through). So if you want to beable to hold the all might figure that is
most likely under 150dollars over sprint's head because they didn't credit
you for your lastest vision purchase (yeah I'm just kidding money is
money) then use your bank if it offers billpay which allows you to control
if and when it goes out if it goes out at all.

In article <[email protected]>,
Central <[email protected]> wrote:

> On Thu, 18 Mar 2004 13:22:45 +0000, Robert M. wrote:
>
> > In article <[email protected]>,
> > Jerome Zelinske <[email protected]> wrote:
> >
> >> I have used it for years, never a problem. Never had a billing
> >> dispute.
> >
> >
> > Means zero. Why do you think they have a large staff at Executive
> > Services to try to come in behind the CSRs and the flakey billing
> > software and try to keep customers happy? Because so many folks get hurt.
> > Good that you have been immune (so far), but that does not change that
> > SprintPCS always gets rated lowest for Customer Service, by the Yankee
> > Group, by Jd Power, and by Consumer Reports.
>
> Bah if you think sprint is so inept to not be able to handle online bill
> payments many banks offer electronic payment options. Bankofamerica is one
> that it is so easy to setup payment for sprintpcs just enter the amount
> when you get your paper bill among others. I personally always pay on
> sprintpcs website using the one time creditcard payment but have used my
> bank method when I wanted to pay ahead of time(it takes a few days to go
> through). So if you want to beable to hold the all might figure that is
> most likely under 150dollars over sprint's head because they didn't credit
> you for your lastest vision purchase (yeah I'm just kidding money is
> money) then use your bank if it offers billpay which allows you to control
> if and when it goes out if it goes out at all.


yes, that is a plus for Sprint. You can pay one month at a time over the
web and save postage. And one's invoice is usually available over the
web days before you might receive it by snail mail.

I have never had a billing issue with Sprint PCS and I have been with them
since 1998 with sometimes up to 5 lines on my account.

"Robert M." <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> [email protected] (Erin) wrote:
>
> > No, it does mean something. Not everyone has had billing issues like
> > you would like to believe.
>
> I never said everyone has issues. I said if one person says they have
> had none, that means zero.
>
> Not everyone has had no billing issues.

In article <[email protected]>,
"Antonio" <[email protected]> wrote:

> I have never had a billing issue with Sprint PCS and I have been with them
> since 1998 with sometimes up to 5 lines on my account.

aren't you special.

Why do you have to be a smart ass and just chat in the group. Your post was
useless and not needed.
"Robert M." <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "Antonio" <[email protected]> wrote:
>
> > I have never had a billing issue with Sprint PCS and I have been with
them
> > since 1998 with sometimes up to 5 lines on my account.
>
> aren't you special.

In article <[email protected]>,
"Antonio" <[email protected]> wrote:

> Why do you have to be a smart ass and just chat in the group. Your post was
> useless and not needed.


As was yours.