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  1. #1
    Jerome Zelinske
    Guest
    I have used it for years, never a problem. Never had a billing
    dispute.




    See More: Automatic Payment




  2. #2
    Robert M.
    Guest

    Re: Automatic Payment

    In article <[email protected]>,
    Jerome Zelinske <[email protected]> wrote:

    > I have used it for years, never a problem. Never had a billing
    > dispute.



    Others have. Including yours truly. Pending credits mysteriously
    disappeared when Vision was added.



  3. #3
    Lou
    Guest

    Re: Automatic Payment

    On Thu, 18 Mar 2004 12:50:14 GMT, Jerome Zelinske
    <[email protected]> wrote:

    > I have used it for years, never a problem. Never had a billing
    >dispute.


    So have I. It's been at least 5 years now.



  4. #4
    Robert M.
    Guest

    Re: Automatic Payment

    In article <[email protected]>,
    Jerome Zelinske <[email protected]> wrote:

    > I have used it for years, never a problem. Never had a billing
    > dispute.



    Means zero. Why do you think they have a large staff at Executive
    Services to try to come in behind the CSRs and the flakey billing
    software and try to keep customers happy? Because so many folks get hurt.
    Good that you have been immune (so far), but that does not change that
    SprintPCS always gets rated lowest for Customer Service, by the Yankee
    Group, by Jd Power, and by Consumer Reports.



  5. #5
    Erin
    Guest

    Re: Automatic Payment

    <<Means zero. Why do you think they have a large staff at Executive
    Services to try to come in behind the CSRs and the flakey billing
    software and try to keep customers happy? Because so many folks get
    hurt.>>

    No, it does mean something. Not everyone has had billing issues like
    you would like to believe. It never hurts to hear some positive
    feedback as well as negative feedback. You seriously think that all 18
    million (estimate) Sprint PCS customers have had nothing but horrible
    service and billing issues? Just because someone posts that he/she had
    a good experience doesn't make their opinion any less valid than yours.




  6. #6
    Robert M.
    Guest

    Re: Automatic Payment

    In article <[email protected]>,
    [email protected] (Erin) wrote:

    > No, it does mean something. Not everyone has had billing issues like
    > you would like to believe.


    I never said everyone has issues. I said if one person says they have
    had none, that means zero.

    Not everyone has had no billing issues.



  7. #7
    Lou
    Guest

    Re: Automatic Payment

    On Thu, 18 Mar 2004 13:22:45 GMT, "Robert M." <[email protected]>
    wrote:

    >In article <[email protected]>,
    > Jerome Zelinske <[email protected]> wrote:
    >
    >> I have used it for years, never a problem. Never had a billing
    >> dispute.

    >
    >
    >Means zero. Why do you think they have a large staff at Executive
    >Services to try to come in behind the CSRs and the flakey billing
    >software and try to keep customers happy? Because so many folks get hurt.
    >Good that you have been immune (so far), but that does not change that
    >SprintPCS always gets rated lowest for Customer Service, by the Yankee
    >Group, by Jd Power, and by Consumer Reports.



    TROLL-O-METER:
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    O



  8. #8
    Robert M.
    Guest

    Re: Automatic Payment

    Lou in NJ: Its not a troll to fairly warn folks about the downside of
    automatic billing plans. Sorry you feel the need to be a blind Sprint
    apologist.



  9. #9
    Eric
    Guest

    Re: Automatic Payment

    <<I never said everyone has issues. I said if one person says they have
    had none, that means zero.
    Not everyone has had no billing issues. >>

    Point taken. But you have to be somewhat fair because not everyone
    *has* had a billing issue, either. When I was with Sprint, I never had
    billing issues with them, but I do know some people who had. With any
    large corporation, there are bound to be screw ups and such, but that
    doesn't discount the fact that there are some people out there who have
    been handled properly by Sprint's billing dept.

    My only point is that you constantly rally behind anyone who has
    problems with Sprint, but quickly dismiss anyone who writes and says
    something positive from their own personal standpoint.




  10. #10
    Central
    Guest

    Re: Automatic Payment

    On Thu, 18 Mar 2004 13:22:45 +0000, Robert M. wrote:

    > In article <[email protected]>,
    > Jerome Zelinske <[email protected]> wrote:
    >
    >> I have used it for years, never a problem. Never had a billing
    >> dispute.

    >
    >
    > Means zero. Why do you think they have a large staff at Executive
    > Services to try to come in behind the CSRs and the flakey billing
    > software and try to keep customers happy? Because so many folks get hurt.
    > Good that you have been immune (so far), but that does not change that
    > SprintPCS always gets rated lowest for Customer Service, by the Yankee
    > Group, by Jd Power, and by Consumer Reports.


    Bah if you think sprint is so inept to not be able to handle online bill
    payments many banks offer electronic payment options. Bankofamerica is one
    that it is so easy to setup payment for sprintpcs just enter the amount
    when you get your paper bill among others. I personally always pay on
    sprintpcs website using the one time creditcard payment but have used my
    bank method when I wanted to pay ahead of time(it takes a few days to go
    through). So if you want to beable to hold the all might figure that is
    most likely under 150dollars over sprint's head because they didn't credit
    you for your lastest vision purchase (yeah I'm just kidding money is
    money) then use your bank if it offers billpay which allows you to control
    if and when it goes out if it goes out at all.



  11. #11
    Robert M.
    Guest

    Re: Automatic Payment

    In article <[email protected]>,
    Central <[email protected]> wrote:

    > On Thu, 18 Mar 2004 13:22:45 +0000, Robert M. wrote:
    >
    > > In article <[email protected]>,
    > > Jerome Zelinske <[email protected]> wrote:
    > >
    > >> I have used it for years, never a problem. Never had a billing
    > >> dispute.

    > >
    > >
    > > Means zero. Why do you think they have a large staff at Executive
    > > Services to try to come in behind the CSRs and the flakey billing
    > > software and try to keep customers happy? Because so many folks get hurt.
    > > Good that you have been immune (so far), but that does not change that
    > > SprintPCS always gets rated lowest for Customer Service, by the Yankee
    > > Group, by Jd Power, and by Consumer Reports.

    >
    > Bah if you think sprint is so inept to not be able to handle online bill
    > payments many banks offer electronic payment options. Bankofamerica is one
    > that it is so easy to setup payment for sprintpcs just enter the amount
    > when you get your paper bill among others. I personally always pay on
    > sprintpcs website using the one time creditcard payment but have used my
    > bank method when I wanted to pay ahead of time(it takes a few days to go
    > through). So if you want to beable to hold the all might figure that is
    > most likely under 150dollars over sprint's head because they didn't credit
    > you for your lastest vision purchase (yeah I'm just kidding money is
    > money) then use your bank if it offers billpay which allows you to control
    > if and when it goes out if it goes out at all.



    yes, that is a plus for Sprint. You can pay one month at a time over the
    web and save postage. And one's invoice is usually available over the
    web days before you might receive it by snail mail.



  12. #12
    Antonio
    Guest

    Re: Automatic Payment

    I have never had a billing issue with Sprint PCS and I have been with them
    since 1998 with sometimes up to 5 lines on my account.

    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > [email protected] (Erin) wrote:
    >
    > > No, it does mean something. Not everyone has had billing issues like
    > > you would like to believe.

    >
    > I never said everyone has issues. I said if one person says they have
    > had none, that means zero.
    >
    > Not everyone has had no billing issues.






  13. #13
    Robert M.
    Guest

    Re: Automatic Payment

    In article <[email protected]>,
    "Antonio" <[email protected]> wrote:

    > I have never had a billing issue with Sprint PCS and I have been with them
    > since 1998 with sometimes up to 5 lines on my account.


    aren't you special.



  14. #14
    Antonio
    Guest

    Re: Automatic Payment

    Why do you have to be a smart ass and just chat in the group. Your post was
    useless and not needed.
    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > "Antonio" <[email protected]> wrote:
    >
    > > I have never had a billing issue with Sprint PCS and I have been with

    them
    > > since 1998 with sometimes up to 5 lines on my account.

    >
    > aren't you special.






  15. #15
    Robert M.
    Guest

    Re: Automatic Payment

    In article <[email protected]>,
    "Antonio" <[email protected]> wrote:

    > Why do you have to be a smart ass and just chat in the group. Your post was
    > useless and not needed.



    As was yours.



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