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  1. #1
    Why do a few of the blind SprintPCS apologists belittle using Executive
    Services?? Executive Services is one of the few Bright Spots of
    SprintPCS Customer Services.

    If one is having trouble with billing, *2, warranty issues, a store or
    whatever, and you can't get a problem escalated or resolved, Executive
    Services is a Godsend, and often can resolve an issue with one phone
    call.

    1-866-519-5698, direct dial 817-215-3078

    Most of the Executive Services folks sincerely want to help you, they're
    not under any handle time restraints, they have no selling quotas or
    incentives; and they have the authority to do what it takes to solve
    problems and make one a happy camper; whether that be issuing credits,
    resolving billing snafus, or removing improperly charged Early
    Termination Fees.



    See More: SprintPCS EXECUTIVE SERVICES




  2. #2
    Scott Stephenson
    Guest

    Re: SprintPCS EXECUTIVE SERVICES


    <[email protected]> wrote in message
    news:[email protected]
    > Why do a few of the blind SprintPCS apologists belittle using Executive
    > Services?? Executive Services is one of the few Bright Spots of
    > SprintPCS Customer Services.
    >
    > If one is having trouble with billing, *2, warranty issues, a store or
    > whatever, and you can't get a problem escalated or resolved, Executive
    > Services is a Godsend, and often can resolve an issue with one phone
    > call.


    No trouble with it, if it used as intended- after Customer Service, not
    instead of.

    >
    > 1-866-519-5698, direct dial 817-215-3078


    These numbers will be good until the call volume gets too large for them to
    handle AGAIN.

    >
    > Most of the Executive Services folks sincerely want to help you, they're
    > not under any handle time restraints, they have no selling quotas or
    > incentives; and they have the authority to do what it takes to solve
    > problems and make one a happy camper; whether that be issuing credits,
    > resolving billing snafus, or removing improperly charged Early
    > Termination Fees.



    Hmmmmm..... sounds like a CSR to me.





  3. #3
    Cell merger
    Guest

    Re: SprintPCS EXECUTIVE SERVICES

    > 1-866-519-5698, direct dial 817-215-3078

    >These numbers will be good until the call volume
    > gets too large for them to
    > handle AGAIN.


    Nice try, the 1-866-519-5698 has been there for years.



  4. #4
    Eric
    Guest

    Re: SprintPCS EXECUTIVE SERVICES

    <<Nice try, the 1-866-xxx-xxxx has been there for years.>>

    Nice try... again using different screen names to agree and support
    yourself.




  5. #5
    Steven J Sobol
    Guest

    Re: SprintPCS EXECUTIVE SERVICES

    [email protected] wrote:
    > Why do a few of the blind SprintPCS apologists belittle using Executive
    > Services?? Executive Services is one of the few Bright Spots of
    > SprintPCS Customer Services.
    >
    > If one is having trouble with billing, *2, warranty issues, a store or
    > whatever, and you can't get a problem escalated or resolved, Executive
    > Services is a Godsend, and often can resolve an issue with one phone
    > call.


    You advocate calling Executive Services for minor things that could be
    easily taken care of through the normal CS channels. I'm not against
    *escalating* to Executive Services. I don't advocate calling them every time
    you have a problem, even one that can be solved at a lower level.

    And don't lie and tell me that's not your position, because Google Groups
    will show the truth.

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
    Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
    "someone once called me a sofa, but i didn't feel compelled to rush out and buy
    slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003



  6. #6
    Eric
    Guest

    Re: SprintPCS EXECUTIVE SERVICES

    <<Nice try, the 1-866-xxx-xxxx has been there for years. >>

    For newbies, Robert M. and Cell Merger are the same person. He is
    famous for misquoting, non-answers, and responding to his own posts with
    a different id to back himself up.




  7. #7
    Cell merger
    Guest

    Re: SprintPCS EXECUTIVE SERVICES

    For Executive Services (when *2 folks don't have authority or won't assist you)

    866-519-5698;
    ask for Bruce Groner.



  8. #8
    Thomas T. Veldhouse
    Guest

    Re: SprintPCS EXECUTIVE SERVICES

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    [email protected] wrote:
    > Why do a few of the blind SprintPCS apologists belittle using Executive
    > Services?? Executive Services is one of the few Bright Spots of
    > SprintPCS Customer Services.
    >


    Wow! I have been gone awhile, but I see our top troll is busy with his
    name changes again (at least his email address didn't change).

    - --

    Thomas T. Veldhouse
    Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

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