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  1. #1
    mesektet
    Guest
    I'm having my samsung uproar mp3 phone replaced under the lockline
    insurance program, and I'm wondering if anyone knows what they pretend
    is equivalent these days?

    (I've read the old posts on this, but the most recent was over a year
    old.)

    The uproar cost me $400 in 2000....

    TIA



    See More: What's the insurance replacement for Uproar these days?




  2. #2
    Bob Smith
    Guest

    Re: What's the insurance replacement for Uproar these days?


    "mesektet" <[email protected]> wrote in message
    news:[email protected]
    > I'm having my samsung uproar mp3 phone replaced under the lockline
    > insurance program, and I'm wondering if anyone knows what they pretend
    > is equivalent these days?
    >
    > (I've read the old posts on this, but the most recent was over a year
    > old.)
    >
    > The uproar cost me $400 in 2000....
    >
    > TIA


    Well, there are no longer any MP3 phones offered by SPCS, and whatever you
    paid for it back then, doesn't matter right now. See if you can find out
    what they have in stock, before they send it out.

    When you talk with them, you should also ask them about the accessories you
    have for your phone, like hands free device, charging unit, to have them
    sent with the phone as well.

    Bob





  3. #3
    Robert M.
    Guest

    Re: What's the insurance replacement for Uproar these days?

    In article <[email protected]>,
    [email protected] (mesektet) wrote:

    > I'm having my samsung uproar mp3 phone replaced under the lockline
    > insurance program, and I'm wondering if anyone knows what they pretend
    > is equivalent these days?
    >
    > (I've read the old posts on this, but the most recent was over a year
    > old.)
    >
    > The uproar cost me $400 in 2000....


    a VM450 is a $379 phone.

    A Treo 600 can play MP3s, but is on paper a $599 phone.



  4. #4
    TCS
    Guest

    Re: What's the insurance replacement for Uproar these days?

    On Mon, 05 Apr 2004 21:34:49 GMT, Bob Smith <[email protected]> wrote:

    >"mesektet" <[email protected]> wrote in message
    >news:[email protected].google.com...
    >> I'm having my samsung uproar mp3 phone replaced under the lockline
    >> insurance program, and I'm wondering if anyone knows what they pretend
    >> is equivalent these days?
    >>
    >> (I've read the old posts on this, but the most recent was over a year
    >> old.)
    >>
    >> The uproar cost me $400 in 2000....
    >>
    >> TIA


    >Well, there are no longer any MP3 phones offered by SPCS, and whatever you
    >paid for it back then, doesn't matter right now. See if you can find out
    >what they have in stock, before they send it out.


    Ask all you want. Won't make one ****ing bit of difference.
    All they'll do is send you is a phone of their choosing such as a samsung a500 and
    a charger.

    >When you talk with them, you should also ask them about the accessories you
    >have for your phone, like hands free device, charging unit, to have them
    >sent with the phone as well.


    Ask all you want. won't make one ****ing bit of difference



  5. #5
    TCS
    Guest

    Re: What's the insurance replacement for Uproar these days?

    On Mon, 05 Apr 2004 21:35:11 GMT, Robert M. <[email protected]> wrote:
    >In article <[email protected]>,
    > [email protected] (mesektet) wrote:


    >> I'm having my samsung uproar mp3 phone replaced under the lockline
    >> insurance program, and I'm wondering if anyone knows what they pretend
    >> is equivalent these days?
    >>
    >> (I've read the old posts on this, but the most recent was over a year
    >> old.)
    >>
    >> The uproar cost me $400 in 2000....


    >a VM450 is a $379 phone.


    >A Treo 600 can play MP3s, but is on paper a $599 phone.


    It doesn't matter if you spent $1000 on your phone and accessories. They'll
    send you a $50 phone and a charger.




  6. #6
    Robert M.
    Guest

    Re: What's the insurance replacement for Uproar these days?

    In article
    <[email protected]>,
    TCS <[email protected]> wrote:

    > It doesn't matter if you spent $1000 on your phone and accessories. They'll
    > send you a $50 phone and a charger.


    If that happens one contacts Executive Services which if there is a
    major descrepency has been known to assist.



  7. #7
    TCS
    Guest

    Re: What's the insurance replacement for Uproar these days?

    On Mon, 05 Apr 2004 22:47:13 GMT, Robert M. <[email protected]> wrote:
    >In article
    ><[email protected]>,
    > TCS <[email protected]> wrote:


    >> It doesn't matter if you spent $1000 on your phone and accessories. They'll
    >> send you a $50 phone and a charger.


    >If that happens one contacts Executive Services which if there is a
    >major descrepency has been known to assist.


    by all means contact them. won't make one bit of difference.



  8. #8
    Robert M.
    Guest

    Re: What's the insurance replacement for Uproar these days?

    In article
    <[email protected]>,
    TCS <[email protected]> wrote:

    > >If that happens one contacts Executive Services which if there is a
    > >major descrepency has been known to assist.

    >
    > by all means contact them. won't make one bit of difference.


    Well they wouldn't help if he didn't contact them.


    Subject: Re: Executive Services Help when you need it
    tNewsgroups: alt.cellular.sprintpcs
    Date: 2003-08-27 17:24:30 PST

    >Up until now we have seen no evidence
    >whatsoever that CS properly escalates problems up to Executive Services

    when
    >necessary.


    Finally I got the number for Executive Services via some means (maybe
    even here). The problem was solved within a couple of hours, I got
    several follow up
    calls, several apologies and several months of free service. They went
    farbeyond what was necessary. I was embarrassed by how well I was
    treatedcompared to how I was blown off so many times trying to work
    within the system.

    The problem is that escalation system did not work at all, and it sounds
    like it has not improved very much (I am no longer a customer).

    The number/contact is getting posted here out of frustration.

    --
    Dave
    Visit my New England Cell Phone Page at
    http://markson.net/cell_phones.htm
    (to reply take out the "remove" in my e-mail)



  9. #9
    Jerome Zelinske
    Guest

    Re: What's the insurance replacement for Uproar these days?

    When Lockton replaced my phone, the gave me a choice of three
    phones and they replaced all my accessories.


    TCS wrote:
    > On Mon, 05 Apr 2004 21:34:49 GMT, Bob Smith <[email protected]> wrote:
    >
    >
    >>"mesektet" <[email protected]> wrote in message
    >>news:[email protected]
    >>
    >>>I'm having my samsung uproar mp3 phone replaced under the lockline
    >>>insurance program, and I'm wondering if anyone knows what they pretend
    >>>is equivalent these days?
    >>>
    >>>(I've read the old posts on this, but the most recent was over a year
    >>>old.)
    >>>
    >>>The uproar cost me $400 in 2000....
    >>>
    >>>TIA

    >
    >
    >>Well, there are no longer any MP3 phones offered by SPCS, and whatever you
    >>paid for it back then, doesn't matter right now. See if you can find out
    >>what they have in stock, before they send it out.

    >
    >
    > Ask all you want. Won't make one ****ing bit of difference.
    > All they'll do is send you is a phone of their choosing such as a samsung a500 and
    > a charger.
    >
    >
    >>When you talk with them, you should also ask them about the accessories you
    >>have for your phone, like hands free device, charging unit, to have them
    >>sent with the phone as well.

    >
    >
    > Ask all you want. won't make one ****ing bit of difference





  10. #10
    Chuck Palm
    Guest

    Re: What's the insurance replacement for Uproar these days?

    My Treo 600 plays MP3s very nicely

    { Chuck Palm }

    Bob Smith wrote:
    > "mesektet" <[email protected]> wrote in message
    > news:[email protected]
    >
    >>I'm having my samsung uproar mp3 phone replaced under the lockline
    >>insurance program, and I'm wondering if anyone knows what they pretend
    >>is equivalent these days?
    >>
    >>(I've read the old posts on this, but the most recent was over a year
    >>old.)
    >>
    >>The uproar cost me $400 in 2000....
    >>
    >>TIA

    >
    >
    > Well, there are no longer any MP3 phones offered by SPCS, and whatever you
    > paid for it back then, doesn't matter right now. See if you can find out
    > what they have in stock, before they send it out.
    >
    > When you talk with them, you should also ask them about the accessories you
    > have for your phone, like hands free device, charging unit, to have them
    > sent with the phone as well.
    >
    > Bob
    >
    >






  11. #11
    Robert M.
    Guest

    Re: What's the insurance replacement for Uproar these days?

    In article <[email protected]>,
    Chuck Palm <[email protected]> wrote:

    > My Treo 600 plays MP3s very nicely
    >
    > { Chuck Palm }


    I posted about the Treo 600 earlier in this thread.

    As usual Smith is too quick to respond.

    >
    > Bob Smith wrote:
    > > "mesektet" <[email protected]> wrote in message
    > > news:[email protected]
    > >
    > >>I'm having my samsung uproar mp3 phone replaced under the lockline
    > >>insurance program, and I'm wondering if anyone knows what they pretend
    > >>is equivalent these days?
    > >>
    > >>(I've read the old posts on this, but the most recent was over a year
    > >>old.)
    > >>
    > >>The uproar cost me $400 in 2000....
    > >>
    > >>TIA

    > >
    > >
    > > Well, there are no longer any MP3 phones offered by SPCS, and whatever you
    > > paid for it back then, doesn't matter right now.


    Of course it matters. he's entitled to a "comparable" phone.



    > > See if you can find out
    > > what they have in stock, before they send it out.
    > >
    > > When you talk with them, you should also ask them about the accessories you
    > > have for your phone, like hands free device, charging unit, to have them
    > > sent with the phone as well.
    > >
    > > Bob
    > >
    > >

    >
    >




  12. #12
    Bob Smith
    Guest

    Re: What's the insurance replacement for Uproar these days?


    "Chuck Palm" <[email protected]> wrote in message
    news:[email protected]
    > My Treo 600 plays MP3s very nicely
    >
    > { Chuck Palm }


    Really? I wasn't aware of that. It's good to hear. In saying that, the OP in
    this thread may have a chance to get the 600 as a replacement phone.

    Note to the OP, I said chance, it's not a given that they will send a 600.

    Bob





  13. #13
    Bob Smith
    Guest

    Re: What's the insurance replacement for Uproar these days?


    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > Chuck Palm <[email protected]> wrote:
    >
    > > My Treo 600 plays MP3s very nicely
    > >
    > > { Chuck Palm }

    >
    > I posted about the Treo 600 earlier in this thread.
    >
    > As usual Smith is too quick to respond.


    Not usual (and you know it Phillipe), but you are right, on this one
    Phillipe ... I was too quick, as I didn't know the 600 had the capability.
    SPCS doesn't list that capability in their online description of the phone.
    In saying that, I didn't even consider the 600 (even if I didn't know about
    it's capability) as it's one of the most expensive models currently for sale
    by SPCS.

    Bob





  14. #14
    TechGeek
    Guest

    Re: What's the insurance replacement for Uproar these days?

    "Robert M." <[email protected]> wrote in message news:<[email protected]>...
    > In article
    > <[email protected]>,
    > TCS <[email protected]> wrote:
    >
    > > It doesn't matter if you spent $1000 on your phone and accessories. They'll
    > > send you a $50 phone and a charger.

    >
    > If that happens one contacts Executive Services which if there is a
    > major descrepency has been known to assist.


    And what is exec services supposed to do with Lock/Line? In case you
    didn't notice, Lock/Line is not part of Sprint, it's a completely
    different company.

    ALso, it's called depreciation of value. If you spend $1500 on your
    computer and 2 yars later, it's broken to the point that the whole
    thing needs to be replaced, do you think they'll send you another
    $1500 computer or one that's comparible?



  15. #15
    Robert M.
    Guest

    Re: What's the insurance replacement for Uproar these days?

    In article <[email protected]>,
    [email protected] (TechGeek) wrote:

    > "Robert M." <[email protected]> wrote in message
    > news:<[email protected]>...
    > > In article
    > > <[email protected]>,
    > > TCS <[email protected]> wrote:
    > >
    > > > It doesn't matter if you spent $1000 on your phone and accessories.
    > > > They'll
    > > > send you a $50 phone and a charger.

    > >
    > > If that happens one contacts Executive Services which if there is a
    > > major descrepency has been known to assist.

    >
    > And what is exec services supposed to do with Lock/Line? In case you
    > didn't notice, Lock/Line is not part of Sprint, it's a completely
    > different company.


    I understand that. That not withstanding, there have been cases where
    Executive Services has interceded or helped out an end user. Don't you
    have confidence in your own company to be User Friendly? Certainly
    Executive Services won't help if he doesn't ask.

    >
    > ALso, it's called depreciation of value. If you spend $1500 on your
    > computer and 2 yars later, it's broken to the point that the whole
    > thing needs to be replaced, do you think they'll send you another
    > $1500 computer or one that's comparible?


    Depends on your insurance. If they promise a comparable phone, then they
    should be giving such. I don't know about you, but my homeowners
    insurance has a "Replacement Cost" rider, and when I had some
    electronics wiped out by lightening some years back, I got full
    replacement value, not depreciated value.



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