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  1. #1
    Robert M.
    Guest
    That was part of the reason I was in contact with AT&T Wireless lawyers.
    I was getting billed when I was not a customer.

    That's why AT&T Wirless is losing 750,000 customers a month.

    It's horrible GSM software for CRM.



    See More: The rest of the story




  2. #2
    Eric
    Guest

    Re: The rest of the story

    <<That was part of the reason I was in contact with AT&T Wireless
    lawyers. I was getting billed when I was not a customer.>>

    Oh really? And maybe you could explain a little about how you get
    billed when you were not a customer. How does AT&T get your billing and
    mailing information if you were not a customer? This story just gets
    more and more bizarre.




  3. #3
    Scott Stephenson
    Guest

    Re: The rest of the story


    "Robert M." <[email protected]> wrote in message
    news:[email protected]st.earthlink.net...
    > That was part of the reason I was in contact with AT&T Wireless lawyers.
    > I was getting billed when I was not a customer.


    Sure- I get bills all the time from companies that I have no relationship
    with. Why do I want to guarantee that there is a signed Subscriber
    Agreement with Phil's name on it floating around AT&T?

    >
    > That's why AT&T Wirless is losing 750,000 customers a month.


    They're losing customers because you're not a customer? Sorry- that would
    be one of the best selling points a company could have.

    >
    > It's horrible GSM software for CRM.


    And seeing that you have absolutely no knowledge about their software (or
    anyone else's, for that matter), this is just another troll lie. IIRC, this
    is the same software that you said would never be able to offer 7pm nights.
    Oh yeah- it can and it does.





  4. #4
    Eric
    Guest

    Re: The rest of the story

    Scott=A0Stephenson wrote:
    <<Why do I want to guarantee that there is a signed Subscriber Agreement
    with Phil's name on it floating around AT&T?>>

    Actually, there may not be. Remember, many cellular companies do not
    require the customer to physically sign a contract anymore... rather,
    its all automated, or initiated when the customer first uses/activates
    the phone.

    Eric




  5. #5
    Scott Stephenson
    Guest

    Re: The rest of the story


    "Eric" <[email protected]> wrote in message
    news:[email protected]
    Scott Stephenson wrote:
    <<Why do I want to guarantee that there is a signed Subscriber Agreement
    with Phil's name on it floating around AT&T?>>

    >Actually, there may not be. Remember, many cellular companies do not
    >require the customer to physically sign a contract anymore... rather,
    >its all automated, or initiated when the customer first uses/activates
    >the phone.


    Very true, but don't forget- we're talking about the most paranoid poster on
    this group. And even the online version of the SA makes you digitally
    agree to the transaction- this is all captured and filed. But Phil would
    have insisted on the piece of paper.





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