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- 04-20-2004, 11:11 AM #46O/SirisGuest
Re: Executive Services
In article <[email protected]>,=20
[email protected] says...
>=20
> You posted they fix problems in 72 hors worst case. After a week in my=20
> case it wasn't fixed, SprintPCS gave up, gave me a a new number, an=20
> apology, and a new **FREE** phone.
>=20
Here's another example of the kind of fabrication I accuse you of in=20
the retention "FAQ" thread. You start with a valid point. I said it=20
would get fixed in 72 hours. But you can't just stick to the truth. =20
You have to leap into a whole fabrication vision of what that means=20
that, in fact, isn't even close to what I said.
When an apartment complex has problems, there is a designated point=20
of contact to get those problems resolved. Maybe that person needs=20
to call in a plumber. It doesn't work, for whatever reason, and=20
maybe the actual landlord needs to get involved. Guess what? It's=20
*still* a plumber that gets the job done. The landlord has more=20
authority to assist the customers/tenants. But it's still the=20
plumber turning the wrench.
You've wrongly leapt to some conclusion that I'm denying Executive=20
Services helped you. I said no such thing. I said they called the=20
same "plumber" Customer Care called to try to fix your problem. =20
Nothing more.
--=20
R=D8=DF
O/Siris
I work for Sprint PCS
I *don't* speak for them
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- 04-20-2004, 11:27 AM #47Robert M.Guest
Re: Executive Services
In article <[email protected]>,
O/Siris <0siris@sprīntpcs.com> wrote:
> In article <[email protected]>,
> [email protected] says...
> >
> > You posted they fix problems in 72 hors worst case. After a week in my
> > case it wasn't fixed, SprintPCS gave up, gave me a a new number, an
> > apology, and a new **FREE** phone.
> >
>
> Here's another example of the kind of fabrication I accuse you of in
> the retention "FAQ" thread. You start with a valid point. I said it
> would get fixed in 72 hours.
LIAR - you said 72 hours worst case.
Search Result 1From: O/Siris ([email protected])
Subject: Re: Executive Services
Newsgroups: alt.cellular.sprintpcs
Date: 2004-04-12 09:46:30 PST
In the worst cases, it can take up to 72 hours to resolve a numbering
problem.
- 04-20-2004, 11:27 AM #48Robert M.Guest
Re: Executive Services
In article <[email protected]>,
O/Siris <0siris@sprīntpcs.com> wrote:
> In article <[email protected]>,
> [email protected] says...
> >
> > You posted they fix problems in 72 hors worst case. After a week in my
> > case it wasn't fixed, SprintPCS gave up, gave me a a new number, an
> > apology, and a new **FREE** phone.
> >
>
> Here's another example of the kind of fabrication I accuse you of in
> the retention "FAQ" thread. You start with a valid point. I said it
> would get fixed in 72 hours.
LIAR - you said 72 hours worst case.
Search Result 1From: O/Siris ([email protected])
Subject: Re: Executive Services
Newsgroups: alt.cellular.sprintpcs
Date: 2004-04-12 09:46:30 PST
In the worst cases, it can take up to 72 hours to resolve a numbering
problem.
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