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  1. #16
    O/Siris
    Guest

    Re: Need Advice on plan change rules

    In article <[email protected]>,=20
    [email protected] says...
    > Yup, we had osiris confess that thats not what the rules are but he=20
    > always put people in new 2 year contracts anyway.
    >=20

    A lie on top of a mistake.

    First of all, I didn't say that even approximately. I *did* say I'd=20
    sold customers on the value of a 2 year agreement.

    Secondly, for PCS2PCS to be free, a 2 year Advantage Agreement *is*=20
    required. Without that agreement, PCS2PCS is $5/month (since the=20
    plan being discussed is a shared minute plan, that $5 covers all=20
    phones sharing the minutes).

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



    See More: Need Advice on plan change rules




  2. #17
    Robert M.
    Guest

    Re: Need Advice on plan change rules

    In article <[email protected]>,
    O/Siris <[email protected]întpcs.com> wrote:

    > In article <[email protected]>,
    > [email protected] says...
    > > Yup, we had osiris confess that thats not what the rules are but he
    > > always put people in new 2 year contracts anyway.
    > >

    > A lie on top of a mistake.
    >
    > First of all, I didn't say that even approximately. I *did* say I'd
    > sold customers on the value of a 2 year agreement.


    Afterwards you said that to coverup.



  3. #18
    O/Siris
    Guest

    Re: Need Advice on plan change rules

    In article <rmarkoff-D607DC.05362521042004
    @news02.east.earthlink.net>, [email protected] says...
    > In article <[email protected]>,
    > O/Siris <[email protected]=EEntpcs.com> wrote:
    >=20
    > > In article <[email protected]>,=

    =20
    > > [email protected] says...
    > > > Yup, we had osiris confess that thats not what the rules are but he=

    =20
    > > > always put people in new 2 year contracts anyway.
    > > >=20

    > > A lie on top of a mistake.
    > >=20
    > > First of all, I didn't say that even approximately. I *did* say I'd=20
    > > sold customers on the value of a 2 year agreement.

    >=20
    > Afterwards you said that to coverup.
    >=20


    I never said anything BUT what I say above, liar. I have NEVER told=20
    a customer they have to commit to a 2-year advantage agreement. Nor=20
    have I ever said I did. That is something you have completely=20
    fabricated.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  4. #19
    Robert M.
    Guest

    Re: Need Advice on plan change rules

    In article <[email protected]>,
    O/Siris <[email protected]întpcs.com> wrote:

    > I never said anything BUT what I say above, liar. I have NEVER told
    > a customer they have to commit to a 2-year advantage agreement. Nor
    > have I ever said I did. That is something you have completely
    > fabricated.


    Here is a post where you said you were wrongly telling people they did.

    From: O/Siris ([email protected])
    Subject: Re: Plan Upgrade
    Newsgroups: alt.cellular.sprintpcs
    Date: 2004-03-23 02:13:36 PST

    In article <Egh6c.27332$%06.23835
    @newsread2.news.pas.earthlink.net>, Bob
    Smithusirsclt No Spam @earthlink.net says...
    > I checked it both ways, as a new customer, or as a current customer for m y
    > zip code for the $65/mo. plan. As a new customer, I could select not goin g
    > on an AA by paying $10 more a month.
    >
    > As a current customer, and changing plans through my manage page, there w as
    > no comment about needing to extend my AA, unless I was going to take the
    > 7:00 N & W option.
    >
    > Bob
    >


    This has been a *very* interesting question. And I wonder
    just how much this newsgroup spawned this little debate. I
    had a woman challenge me on this tonight. So I had the
    PERFECT opportunity to find out, once and for all. And,
    wouldn't you know? I found out. Much to my chagrin:

    I found the following question answered in our procedures
    database:
    "Can an existing Individual Purchased customer swap service
    plans without needing to renew their contract?
    Impact of Service Plan swaps to Contract Plans on
    Individual Purchased accounts.
    LOBs: Business Services"

    Now, this is, once again, specifying Business Accounts.
    Still, I would imagine, in this case, that Consumer
    Accounts are much the same. And the answer?

    It turns out that a plan change does not require a new
    Advantage Agreement if 3 conditions all prove true:

    1. The customer is eligible for the new service plan,
    AND
    2. The new plan is in the same family of plans as the
    existing service plan (for example, switching from one Free
    and Clear service plan to another Free and Clear plan), AND
    3. The new plan does not require the current service
    contract to be renewed. See related solutions for the
    specific plan the customer wants to switch to for details.

    That "family of plans" condition seems to me to be the most
    complicated condition. Remember when F&CA was sold as its
    own family? Now moving to a plan where it's just an add-on
    means renewing the Advantage Agreement.

    Anyway, complications aside, I was wrong. I guess I've
    been able to get away with justifying the new agreements
    all this time. Like 2 year Advantage Agreements for the
    7PM option, or PCS2PCS. Stuff like that. This woman
    tonight wanted none of that, and she was right.



  5. #20
    O/Siris
    Guest

    Re: Need Advice on plan change rules

    In article <rmarkoff-D47651.06193222042004
    @news04.east.earthlink.net>, [email protected] says...
    > Here is a post where you said you were wrongly telling people they did.
    >=20
    >=20


    Nope. As I've already explained, repeatedly, I said I justified the=20
    2-year agreement. Meaning I sold them on the value returned in=20
    exchange for signing. The quote you've now posted ad nauseam doesn't=20
    corroborate your claim, liar. It *refutes* your claim.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  6. #21
    Robert M.
    Guest

    Re: Need Advice on plan change rules

    In article <[email protected]>,
    O/Siris <[email protected]întpcs.com> wrote:

    > In article <rmarkoff-D47651.06193222042004
    > @news04.east.earthlink.net>, [email protected] says...
    > > Here is a post where you said you were wrongly telling people they did.
    > >
    > >

    >
    > Nope. As I've already explained, repeatedly, I said I justified the
    > 2-year agreement.


    And then admitted you were wrong:

    Here is a post where you said you were wrongly telling people they did.

    From: O/Siris ([email protected])
    Subject: Re: Plan Upgrade
    Newsgroups: alt.cellular.sprintpcs
    Date: 2004-03-23 02:13:36 PST

    In article <Egh6c.27332$%06.23835
    @newsread2.news.pas.earthlink.net>, Bob
    Smithusirsclt No Spam @earthlink.net says...
    > I checked it both ways, as a new customer, or as a current customer for m y
    > zip code for the $65/mo. plan. As a new customer, I could select not goin g
    > on an AA by paying $10 more a month.
    >
    > As a current customer, and changing plans through my manage page, there w as
    > no comment about needing to extend my AA, unless I was going to take the
    > 7:00 N & W option.
    >
    > Bob
    >


    This has been a *very* interesting question. And I wonder
    just how much this newsgroup spawned this little debate. I
    had a woman challenge me on this tonight. So I had the
    PERFECT opportunity to find out, once and for all. And,
    wouldn't you know? I found out. Much to my chagrin:

    I found the following question answered in our procedures
    database:
    "Can an existing Individual Purchased customer swap service
    plans without needing to renew their contract?
    Impact of Service Plan swaps to Contract Plans on
    Individual Purchased accounts.
    LOBs: Business Services"

    Now, this is, once again, specifying Business Accounts.
    Still, I would imagine, in this case, that Consumer
    Accounts are much the same. And the answer?

    It turns out that a plan change does not require a new
    Advantage Agreement if 3 conditions all prove true:

    1. The customer is eligible for the new service plan,
    AND
    2. The new plan is in the same family of plans as the
    existing service plan (for example, switching from one Free
    and Clear service plan to another Free and Clear plan), AND
    3. The new plan does not require the current service
    contract to be renewed. See related solutions for the
    specific plan the customer wants to switch to for details.

    That "family of plans" condition seems to me to be the most
    complicated condition. Remember when F&CA was sold as its
    own family? Now moving to a plan where it's just an add-on
    means renewing the Advantage Agreement.

    Anyway, complications aside, I was wrong. I guess I've
    been able to get away with justifying the new agreements
    all this time. Like 2 year Advantage Agreements for the
    7PM option, or PCS2PCS. Stuff like that. This woman
    tonight wanted none of that, and she was right.



  7. #22
    O/Siris
    Guest

    Re: Need Advice on plan change rules

    In article <rmarkoff-5AB635.05593623042004
    @news04.east.earthlink.net>, [email protected] says...
    > And then admitted you were wrong:
    >=20
    >=20

    Lying again, Phil. the topic at hand when I posted that was *1-year*=20
    Advantage Agreements. About them, I was wrong. I never said=20
    anything about claiming that *2-year* Advantage Agreements were=20
    required. You simply made that up. As usual.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  8. #23
    Robert M.
    Guest

    Re: Need Advice on plan change rules

    In article <[email protected]>,
    O/Siris <[email protected]întpcs.com> wrote:

    > In article <rmarkoff-5AB635.05593623042004
    > @news04.east.earthlink.net>, [email protected] says...
    > > And then admitted you were wrong:
    > >
    > >

    > Lying again, Phil.


    nope:

    And then admitted you were wrong:

    Here is a post where you said you were wrongly telling people they did.

    From: O/Siris ([email protected])
    Subject: Re: Plan Upgrade
    Newsgroups: alt.cellular.sprintpcs
    Date: 2004-03-23 02:13:36 PST

    In article <Egh6c.27332$%06.23835
    @newsread2.news.pas.earthlink.net>, Bob
    Smithusirsclt No Spam @earthlink.net says...
    > I checked it both ways, as a new customer, or as a current customer for m y
    > zip code for the $65/mo. plan. As a new customer, I could select not goin g
    > on an AA by paying $10 more a month.
    >
    > As a current customer, and changing plans through my manage page, there w as
    > no comment about needing to extend my AA, unless I was going to take the
    > 7:00 N & W option.
    >
    > Bob
    >


    This has been a *very* interesting question. And I wonder
    just how much this newsgroup spawned this little debate. I
    had a woman challenge me on this tonight. So I had the
    PERFECT opportunity to find out, once and for all. And,
    wouldn't you know? I found out. Much to my chagrin:

    I found the following question answered in our procedures
    database:
    "Can an existing Individual Purchased customer swap service
    plans without needing to renew their contract?
    Impact of Service Plan swaps to Contract Plans on
    Individual Purchased accounts.
    LOBs: Business Services"

    Now, this is, once again, specifying Business Accounts.
    Still, I would imagine, in this case, that Consumer
    Accounts are much the same. And the answer?

    It turns out that a plan change does not require a new
    Advantage Agreement if 3 conditions all prove true:

    1. The customer is eligible for the new service plan,
    AND
    2. The new plan is in the same family of plans as the
    existing service plan (for example, switching from one Free
    and Clear service plan to another Free and Clear plan), AND
    3. The new plan does not require the current service
    contract to be renewed. See related solutions for the
    specific plan the customer wants to switch to for details.

    That "family of plans" condition seems to me to be the most
    complicated condition. Remember when F&CA was sold as its
    own family? Now moving to a plan where it's just an add-on
    means renewing the Advantage Agreement.

    Anyway, complications aside, I was wrong. I guess I've
    been able to get away with justifying the new agreements
    all this time. Like 2 year Advantage Agreements for the
    7PM option, or PCS2PCS. Stuff like that. This woman
    tonight wanted none of that, and she was right.



  9. #24
    Bob Smith
    Guest

    Re: Need Advice on plan change rules


    "Robert M." <[email protected]> wrote in message
    news:[email protected]

    When will you stop arguing about this? **** howdy ... btw Phillipe ...
    that's four times I said **** tonight. Well, maybe five ... enough of this
    crap ...

    Bob





  10. #25
    O/Siris
    Guest

    Re: Need Advice on plan change rules

    In article <rmarkoff-EF70C3.05570024042004
    @news03.east.earthlink.net>, [email protected] says...
    > nope:
    >=20


    For such a prolific liar, you're incredibly bad at it. You accuse me=20
    of reporting that 2-year Advantage Agreements are required, and of=20
    telling that to customers, but the post you quote as "proof" only=20
    proves your claim is false.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  11. #26
    Robert M.
    Guest

    Re: Need Advice on plan change rules

    In article <[email protected]>,
    O/Siris <[email protected]întpcs.com> wrote:

    > In article <rmarkoff-EF70C3.05570024042004
    > @news03.east.earthlink.net>, [email protected] says...
    > > nope:
    > >

    >
    > For such a prolific liar, you're incredibly bad at it. You accuse me
    > of reporting that 2-year Advantage Agreements are required, and of
    > telling that to customers, but the post you quote as "proof" only
    > proves your claim is false.



    We'll let the world judge who is the liar. Why do you **ALWAYS** cut out
    the proof?
    \

    Here is a post where you said you were wrongly telling people they did.

    From: O/Siris ([email protected])
    Subject: Re: Plan Upgrade
    Newsgroups: alt.cellular.sprintpcs
    Date: 2004-03-23 02:13:36 PST

    In article <Egh6c.27332$%06.23835
    @newsread2.news.pas.earthlink.net>, Bob
    Smithusirsclt No Spam @earthlink.net says...
    > I checked it both ways, as a new customer, or as a current customer for m y
    > zip code for the $65/mo. plan. As a new customer, I could select not goin g
    > on an AA by paying $10 more a month.
    >
    > As a current customer, and changing plans through my manage page, there w as
    > no comment about needing to extend my AA, unless I was going to take the
    > 7:00 N & W option.
    >
    > Bob
    >


    This has been a *very* interesting question. And I wonder
    just how much this newsgroup spawned this little debate. I
    had a woman challenge me on this tonight. So I had the
    PERFECT opportunity to find out, once and for all. And,
    wouldn't you know? I found out. Much to my chagrin:

    I found the following question answered in our procedures
    database:
    "Can an existing Individual Purchased customer swap service
    plans without needing to renew their contract?
    Impact of Service Plan swaps to Contract Plans on
    Individual Purchased accounts.
    LOBs: Business Services"

    Now, this is, once again, specifying Business Accounts.
    Still, I would imagine, in this case, that Consumer
    Accounts are much the same. And the answer?

    It turns out that a plan change does not require a new
    Advantage Agreement if 3 conditions all prove true:

    1. The customer is eligible for the new service plan,
    AND
    2. The new plan is in the same family of plans as the
    existing service plan (for example, switching from one Free
    and Clear service plan to another Free and Clear plan), AND
    3. The new plan does not require the current service
    contract to be renewed. See related solutions for the
    specific plan the customer wants to switch to for details.

    That "family of plans" condition seems to me to be the most
    complicated condition. Remember when F&CA was sold as its
    own family? Now moving to a plan where it's just an add-on
    means renewing the Advantage Agreement.

    Anyway, complications aside, I was wrong. I guess I've
    been able to get away with justifying the new agreements
    all this time. Like 2 year Advantage Agreements for the
    7PM option, or PCS2PCS. Stuff like that. This woman
    tonight wanted none of that, and she was right.



  12. #27
    Rod
    Guest

    Re: Need Advice on plan change rules

    : Secondly, for PCS2PCS to be free, a 2 year Advantage Agreement *is*
    : required. Without that agreement, PCS2PCS is $5/month

    Can you get both free PCS 2 PCS and 7PM nights with a 2 year or is it just
    one or the other?

    Rod





  13. #28
    Robert M.
    Guest

    Re: Need Advice on plan change rules

    In article <[email protected]>,
    "Rod" <[email protected]> wrote:

    > : Secondly, for PCS2PCS to be free, a 2 year Advantage Agreement *is*
    > : required. Without that agreement, PCS2PCS is $5/month
    >
    > Can you get both free PCS 2 PCS and 7PM nights with a 2 year or is it just
    > one or the other?


    PCS to PCS is free with 2 years and shared minutes. Otherwise they're
    currently $5/month each.



  14. #29
    Thomas T. Veldhouse
    Guest

    Re: Need Advice on plan change rules

    -----BEGIN PGP SIGNED MESSAGE-----
    Hash: SHA1

    Rod <[email protected]> wrote:
    > : Secondly, for PCS2PCS to be free, a 2 year Advantage Agreement *is*
    > : required. Without that agreement, PCS2PCS is $5/month
    >
    > Can you get both free PCS 2 PCS and 7PM nights with a 2 year or is it just
    > one or the other?
    >
    > Rod
    >
    >


    PCS-PCS is free on all 2-year agreements. 7PM is a $5 option on 2-year
    agreements ... one I pass on. If you don't go over your minute plan
    with 9PM nights, why would you bother to pay for 7PM nights ... so you
    can talk MORE?

    - --

    Thomas T. Veldhouse
    Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

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