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  1. #1
    Captain
    Guest
    i read on a howardforums for sprint pcs that there are changes coming to the
    18month rule for upgrading a handset. Anyone know anything about this or
    what it could be?


    Capt.





    See More: 18 month changes




  2. #2
    Robert M.
    Guest

    Re: 18 month changes

    In article <[email protected]>,
    "Captain" <[email protected]> wrote:

    > i read on a howardforums for sprint pcs that there are changes coming to the
    > 18month rule for upgrading a handset. Anyone know anything about this or
    > what it could be?


    The web site currently has ambiguous wording that doesn't mention 18
    month requirement. It **could** be interpreted that you can get a
    mai-in-rebate with a 2 year contract and a current plan.



  3. #3
    Captain
    Guest

    Re: 18 month changes

    yeah but interpretation I assume doesn't matter much since a csr would have
    the final say.

    Capt.
    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > "Captain" <[email protected]> wrote:
    >
    > > i read on a howardforums for sprint pcs that there are changes coming to

    the
    > > 18month rule for upgrading a handset. Anyone know anything about this

    or
    > > what it could be?

    >
    > The web site currently has ambiguous wording that doesn't mention 18
    > month requirement. It **could** be interpreted that you can get a
    > mai-in-rebate with a 2 year contract and a current plan.






  4. #4
    Robert M.
    Guest

    Re: 18 month changes

    In article <[email protected]>,
    "Captain" <[email protected]> wrote:

    > yeah but interpretation I assume doesn't matter much since a csr would have
    > the final say.
    >


    Then why ask here?

    > Capt.
    > "Robert M." <[email protected]> wrote in message
    > news:[email protected]
    > > In article <[email protected]>,
    > > "Captain" <[email protected]> wrote:
    > >
    > > > i read on a howardforums for sprint pcs that there are changes coming to

    > the
    > > > 18month rule for upgrading a handset. Anyone know anything about this

    > or
    > > > what it could be?

    > >
    > > The web site currently has ambiguous wording that doesn't mention 18
    > > month requirement. It **could** be interpreted that you can get a
    > > mai-in-rebate with a 2 year contract and a current plan.




  5. #5
    Captain
    Guest

    Re: 18 month changes

    I was asking because I keep hearing things are changing and this seems to be
    a place where the information is pretty accurate and people seem to have the
    info.

    Capt.

    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > "Captain" <[email protected]> wrote:
    >
    > > yeah but interpretation I assume doesn't matter much since a csr would

    have
    > > the final say.
    > >

    >
    > Then why ask here?
    >
    > > Capt.
    > > "Robert M." <[email protected]> wrote in message
    > > news:[email protected]
    > > > In article <[email protected]>,
    > > > "Captain" <[email protected]> wrote:
    > > >
    > > > > i read on a howardforums for sprint pcs that there are changes

    coming to
    > > the
    > > > > 18month rule for upgrading a handset. Anyone know anything about

    this
    > > or
    > > > > what it could be?
    > > >
    > > > The web site currently has ambiguous wording that doesn't mention 18
    > > > month requirement. It **could** be interpreted that you can get a
    > > > mai-in-rebate with a 2 year contract and a current plan.






  6. #6
    Robert M.
    Guest

    Re: 18 month changes

    In article <[email protected]>,
    "Captain" <[email protected]> wrote:

    > I was asking because I keep hearing things are changing and this seems to be
    > a place where the information is pretty accurate and people seem to have the
    > info.


    and some SprintPCS employees will give an answer whether they know or
    not. i.e. Does the Sanyo 7300 have FLASH? **or** If I upgrade to a
    plan with more minutes do I need to take a new 2 year contract?



  7. #7
    Scott Stephenson
    Guest

    Re: 18 month changes


    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > "Captain" <[email protected]> wrote:
    >
    > > I was asking because I keep hearing things are changing and this seems

    to be
    > > a place where the information is pretty accurate and people seem to have

    the
    > > info.

    >
    > and some SprintPCS employees will give an answer whether they know or
    > not. i.e. Does the Sanyo 7300 have FLASH? **or** If I upgrade to a
    > plan with more minutes do I need to take a new 2 year contract?


    And you do the same- frequently.





  8. #8
    O/Siris
    Guest

    Re: 18 month changes

    In article <rmarkoff-2163C1.10242918042004
    @news02.east.earthlink.net>, [email protected] says...
    > In article <[email protected]>,
    > "Captain" <[email protected]> wrote:
    >=20
    > > i read on a howardforums for sprint pcs that there are changes coming t=

    o the
    > > 18month rule for upgrading a handset. Anyone know anything about this =

    or
    > > what it could be?

    >=20
    > The web site currently has ambiguous wording that doesn't mention 18=20
    > month requirement. It **could** be interpreted that you can get a=20
    > mai-in-rebate with a 2 year contract and a current plan.
    >=20


    Apples and oranges, Phill. There are three situations possible in=20
    the purchase of a phone:

    Handset Upgrade Program
    New User activating in-store
    "Just" a phone purchase.

    That latter one, when done for a new line (but not in-store, as when=20
    the phone is presented as a gift to someone else), that's what the=20
    mail-in rebate you're seeing is talking about.

    And yes, Handset Upgrade has changed. But not radically. It's still=20
    18 months. But a Vision phone must now have a Vision pack for the=20
    full 18 months to qualify.

    There's a couple of other changes, but that's the largest one.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  9. #9
    O/Siris
    Guest

    Re: 18 month changes

    In article <rmarkoff-A08923.10534218042004
    @news02.east.earthlink.net>, [email protected] says...
    > and some SprintPCS employees will give an answer whether they know or=20
    > not. i.e. Does the Sanyo 7300 have FLASH?
    >=20


    It doesn't.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  10. #10
    Robert M.
    Guest

    Re: 18 month changes

    In article <[email protected]>,
    O/Siris <[email protected]întpcs.com> wrote:

    > In article <rmarkoff-2163C1.10242918042004
    > @news02.east.earthlink.net>, [email protected] says...
    > > In article <[email protected]>,
    > > "Captain" <[email protected]> wrote:
    > >
    > > > i read on a howardforums for sprint pcs that there are changes coming to
    > > > the
    > > > 18month rule for upgrading a handset. Anyone know anything about this or
    > > > what it could be?

    > >
    > > The web site currently has ambiguous wording that doesn't mention 18
    > > month requirement. It **could** be interpreted that you can get a
    > > mai-in-rebate with a 2 year contract and a current plan.
    > >

    >
    > Apples and oranges, Phill. There are three situations possible in
    > the purchase of a phone:
    >
    > Handset Upgrade Program
    > New User activating in-store
    > "Just" a phone purchase.
    >
    > That latter one, when done for a new line (but not in-store, as when
    > the phone is presented as a gift to someone else), that's what the
    > mail-in rebate you're seeing is talking about.
    >
    > And yes, Handset Upgrade has changed.


    But it doesn't say word one about 18 months on the phone purchase page.


    > But not radically. It's still
    > 18 months. But a Vision phone must now have a Vision pack for the
    > full 18 months to qualify.


    Isn't every phone a Vision phone? So Sprint just raised prices by $15
    for every user?

    >
    > There's a couple of other changes, but that's the largest one.




  11. #11
    Bob Smith
    Guest

    Re: 18 month changes


    "O/Siris" <[email protected]întpcs.com> wrote in message
    news:[email protected]
    In article <rmarkoff-2163C1.10242918042004
    @news02.east.earthlink.net>, [email protected] says...
    > In article <[email protected]>,
    > "Captain" <[email protected]> wrote:
    >
    > > i read on a howardforums for sprint pcs that there are changes coming to

    the
    > > 18month rule for upgrading a handset. Anyone know anything about this

    or
    > > what it could be?

    >
    > The web site currently has ambiguous wording that doesn't mention 18
    > month requirement. It **could** be interpreted that you can get a
    > mai-in-rebate with a 2 year contract and a current plan.
    >


    Apples and oranges, Phill. There are three situations possible in
    the purchase of a phone:

    Handset Upgrade Program
    New User activating in-store
    "Just" a phone purchase.

    That latter one, when done for a new line (but not in-store, as when
    the phone is presented as a gift to someone else), that's what the
    mail-in rebate you're seeing is talking about.

    And yes, Handset Upgrade has changed. But not radically. It's still
    18 months. But a Vision phone must now have a Vision pack for the
    full 18 months to qualify.

    --------------------------------------------------------------------------

    With regards to being eligible to receive a rebate for replacing an 18 month
    old (or older) handset, I don't believe that's correct Rob. One does not
    need to subscribe to Vision for an 18 month period of time. (Where did you
    come up with the odd 18 month Vision subscription time period?)

    The web site says -

    "Consumer InformationSprint PCS Phone Number 704-XXX-XXXX
    First Name XXXX
    Last Name XXXXX

    Eligibility Information To receive rebate customer must:
    Sign up and remain on a $35 or higher monthly Sprint PCS Service Plan
    Renew a one or two year Sprint PCS Advantage Agreement
    Sprint PCS Phone must remain active for a minimum of 30 days
    If purchasing a Vision Handset you must sign up for a Vision Service Plan.
    Have an account in good standing

    The Sprint PCS Phone activated with this Sprint PCS Phone number meets the
    18 month age requirement. "

    Now, I'm already on a 2 yr. contract, already subscribe to Vision, and would
    certainly have the new PCS phone active for a minimum of 30 days.

    I've check now, on two occasions with CS on the deal to get the rebate, as
    my daughter's phone qualifies. In speaking with both reps, they said it was
    a requirement to subscribe to Vision (if one was not subscribed before), and
    that one could drop the Vision option within the two free months (again, if
    Vision was not a subscribed option previously).

    No matter what, the rebate check comes within 4 to 6 weeks, easily within
    the 60 day free trial of Vision and I could drop Vision after receiving that
    rebate check with no penalty or a surcharge of the rebate refunded to me.
    Now, for yours truly, it's no big deal to keep Vision on my daughter's
    phone, as it's only $5/mo, for her "add a phone" on my account, and she does
    use it occasionally.

    Bob





  12. #12
    O/Siris
    Guest

    Re: 18 month changes

    In article <rmarkoff-6E62B4.05375626042004
    @news05.east.earthlink.net>, [email protected] says...
    > But it doesn't say word one about 18 months on the phone purchase page.
    >=20
    >=20


    Because that page isn't talking about Handset Upgrade Program. Did=20
    you even read what I posted?

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  13. #13
    O/Siris
    Guest

    Re: 18 month changes

    In article <[email protected]>,=20
    [email protected] says...
    >=20
    > I've check now, on two occasions with CS on the deal to get the rebate, a=

    s
    > my daughter's phone qualifies. In speaking with both reps, they said it w=

    as
    > a requirement to subscribe to Vision (if one was not subscribed before), =

    and
    > that one could drop the Vision option within the two free months (again, =

    if
    > Vision was not a subscribed option previously).
    >=20


    That's under the "old" upgrade program. You stay with that until you=20
    use it, and then the new one kicks in.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  14. #14
    Bob Smith
    Guest

    Re: 18 month changes


    "O/Siris" <[email protected]întpcs.com> wrote in message
    news:[email protected]
    In article <[email protected]>,
    [email protected] says...
    >
    > I've check now, on two occasions with CS on the deal to get the rebate, as
    > my daughter's phone qualifies. In speaking with both reps, they said it

    was
    > a requirement to subscribe to Vision (if one was not subscribed before),

    and
    > that one could drop the Vision option within the two free months (again,

    if
    > Vision was not a subscribed option previously).
    >


    That's under the "old" upgrade program. You stay with that until you
    use it, and then the new one kicks in.

    --
    RŘß
    O/Siris

    What "new one" are you talking about? I go to
    http://pcshandsetupgrade.sprint.com/ , plug in my zip and phone numbers, and
    it says the phone qualifies for the rebate. A rebate sent via the mail. So,
    if this is an old rebate form, why does SPCS still have it available on
    line?

    By the by, in the prior messages in this thread, you said -

    "And yes, Handset Upgrade has changed. But not radically. It's still
    18 months. But a Vision phone must now have a Vision pack for the full
    18 months to qualify."

    And then I replied -

    "With regards to being eligible to receive a rebate for replacing an 18
    month old (or older) handset, I don't believe that's correct Rob. One
    does not need to subscribe to Vision for an 18 month period of time. (Where
    did you come up with the odd 18 month Vision subscription time
    period?)"

    There is nothing in the verbiage of the rebate web page above about having
    to subscribe to Vision for the prior 18 months on the phone being replaced.

    Now, ole Phillipe has taken your comments about 18 months, as you may have
    noticed, and thinks that one has to subscribe for 18 "more" months of Vision
    to qualify for the $150 credit. I'd ask you to reply to this, as ole
    Phillipe apparently has me kill filtered to explain it's not necessary to
    subscribe to Vision for 18 months on the new phone and that his $270 figure
    is as bogus as a $3 bill.

    If the prior phone was not a Vision phone, yes ... a new Vision option needs
    to be added to the account, $15/mo. or $5/mo. if it's an add a phone with
    Vision on another phone in the plan. The customer can cancel the Vision
    option anytime, and if cancelled within the 60 day trail period, there is no
    additional expense.

    Bob





  15. #15
    O/Siris
    Guest

    Re: 18 month changes

    In article <[email protected]>,=20
    [email protected] says...
    >=20
    > "With regards to being eligible to receive a rebate for replacing an =

    18
    > month old (or older) handset, I don't believe that's correct Rob. One
    > does not need to subscribe to Vision for an 18 month period of time. (Whe=

    re
    > did you come up with the odd 18 month Vision subscription tim=

    e
    > period?)"
    >=20
    > There is nothing in the verbiage of the rebate web page above about havin=

    g
    > to subscribe to Vision for the prior 18 months on the phone being replace=

    d.
    >=20


    I'll double check then. We were trained on this, and asked about it=20
    three separate times.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



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