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  1. #1
    Robert M.
    Guest
    In article <[email protected]>,
    O/Siris <[email protected]întpcs.com> wrote:

    > In article <rmarkoff-5837A1.04375730042004
    > @news04.east.earthlink.net>, [email protected] says...
    > >
    > > YES, sir.
    > >

    >
    > Still stuck on your same old dishonest tactics. Completely invent
    > some new criticism and then repeat it over and over and refuse to
    > actually discuss it.


    NO SIR - You are the disgrace of SPRINTPCS by telling us something and
    then going after anyone who points out the consequences of what YOU
    posted.

    >
    > Vision is the same cost it's been for over a year. No price
    > increase.


    And again - IT IS AN INCREASE IF ONE IS NOW NEWLY REQUIRED TO
    INVOLUNTARILY MAINTAIN THAT FEATURE.

    And you already admitted you might be wrong about that when Smith also
    questioned you.


    In article <[email protected]>,
    usirsclt No Way Spam @earthlink.net says...
    >
    >"With regards to being eligible to receive a rebate for replacing an 18
    > month old (or older) handset, I don't believe that's correct Rob. One
    > does not need to subscribe to Vision for an 18 month period of time.
    > (Where did you come up with the odd 18 month Vision subscription time
    > period?)"



    You answered:
    In article <[email protected]>,
    O/Siris <[email protected]> wrote:-

    > I'll double check then. We were trained on this, and asked about it
    > three separate times.



    So how is it I am dishonest and Smith is not with the same question??



    See More: 18 month changes - Is osiris wrong?




  2. #2
    Bob Smith
    Guest

    Re: 18 month changes - Is osiris wrong?


    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > O/Siris <[email protected]întpcs.com> wrote:
    >
    > > In article <rmarkoff-5837A1.04375730042004
    > > @news04.east.earthlink.net>, [email protected] says...
    > > >
    > > > YES, sir.
    > > >

    > >
    > > Still stuck on your same old dishonest tactics. Completely invent
    > > some new criticism and then repeat it over and over and refuse to
    > > actually discuss it.

    >
    > NO SIR - You are the disgrace of SPRINTPCS by telling us something and
    > then going after anyone who points out the consequences of what YOU
    > posted.
    >
    > >
    > > Vision is the same cost it's been for over a year. No price
    > > increase.

    >
    > And again - IT IS AN INCREASE IF ONE IS NOW NEWLY REQUIRED TO
    > INVOLUNTARILY MAINTAIN THAT FEATURE.
    >
    > And you already admitted you might be wrong about that when Smith also
    > questioned you.
    >


    There is no text that says the customer has to maintain Vision ... if they
    don't want to. They can cancel it anytime after they get the rebate check,
    which will be well in the 60 day free trial period.

    This whole rebuttal of yours Phillipe is a false argument.

    Bob





  3. #3
    O/Siris
    Guest

    Re: 18 month changes - Is osiris wrong?

    In article <rmarkoff-B341F8.11583230042004
    @news06.east.earthlink.net>, [email protected] says...
    > NO SIR - You are the disgrace of SPRINTPCS by telling us something and=20
    > then going after anyone who points out the consequences of what YOU=20
    > posted.
    >=20


    Wrong again, liar. I didn't go after you. I disagreed, and still=20
    do.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  4. #4
    O/Siris
    Guest

    Re: 18 month changes - Is osiris wrong?

    In article <rmarkoff-B341F8.11583230042004
    @news06.east.earthlink.net>, [email protected] says...
    > And again - IT IS AN INCREASE IF ONE IS NOW NEWLY REQUIRED TO=20
    > INVOLUNTARILY MAINTAIN THAT FEATURE.
    >=20


    And there is no such requirement. It is a new prerequisite for a=20
    completely voluntary program. But it is not required.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  5. #5
    Eric
    Guest

    Re: 18 month changes - Is osiris wrong?

    (Bob=A0Smith) wrote:
    <<There is no text that says the customer has to maintain Vision ... if
    they don't want to. They can cancel it anytime after they get the rebate
    check, which will be well in the 60 day free trial period.>>

    There is no text on the website as far as I can tell, but there is text
    about that on the physical rebate form that I picked up from Radio
    Shack. It tells the customer that you have to activate Vision (if you
    choose a Vision phone) and keep it on your account for 18 months in
    order to qualify for the rebate. I am not sure what they do if you
    cancel it after you get the check, but it does state so on the form
    itself.

    Eric




  6. #6
    Robert M.
    Guest

    Re: 18 month changes - Is osiris wrong?

    In article <[email protected]>,
    O/Siris <[email protected]întpcs.com> wrote:

    > In article <rmarkoff-B341F8.11583230042004
    > @news06.east.earthlink.net>, [email protected] says...
    > > And again - IT IS AN INCREASE IF ONE IS NOW NEWLY REQUIRED TO
    > > INVOLUNTARILY MAINTAIN THAT FEATURE.
    > >

    >
    > And there is no such requirement. It is a new prerequisite for a
    > completely voluntary program. But it is not required.


    So for a rebate in the future yoiu ahve to subscribe to Vision for 18
    months?

    In that case its a MAJOR PRICE INCREASE for htose that might want a
    rebate but don't use Vision.



  7. #7
    Robert M.
    Guest

    Re: 18 month changes - Is osiris wrong?

    In article <[email protected]>,
    O/Siris <[email protected]> wrote:

    > In article <rmarkoff-B341F8.11583230042004
    > @news06.east.earthlink.net>, [email protected] says...
    > > NO SIR - You are the disgrace of SPRINTPCS by telling us something and
    > > then going after anyone who points out the consequences of what YOU
    > > posted.
    > >

    >
    > Wrong again, liar. I didn't go after you. I disagreed, and still
    > do.


    I'm called a liar because I identify a MAJOR PRICE INCREASE that you lie
    and refuse to admit is an increase? What a disgrace to SprintPCS you are.

    So for a rebate in the future you have to subscribe to Vision for 18
    months?

    In that case its a MAJOR PRICE INCREASE for htose that might want a
    rebate but don't use Vision.



  8. #8
    Scott Nelson - Wash DC
    Guest

    Re: 18 month changes - Is osiris wrong?

    > So for a rebate in the future you have to subscribe to Vision for 18
    > months?


    -->For this rebate you do.

    > In that case its a MAJOR PRICE INCREASE for htose that might want a
    > rebate but don't use Vision.


    -->Is this a general rebate or a 'Vision' rebate? It looks like they are
    doing the rebate for having the 'Vision' service, not for buying overall
    service?
    So if one doesn't want 'Vision', why would they get the 'Vision' rebate?

    Scotty





  9. #9
    Scott Stephenson
    Guest

    Re: 18 month changes - Is osiris wrong?


    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]>,
    > O/Siris <[email protected]întpcs.com> wrote:
    >
    > > In article <rmarkoff-B341F8.11583230042004
    > > @news06.east.earthlink.net>, [email protected] says...
    > > > And again - IT IS AN INCREASE IF ONE IS NOW NEWLY REQUIRED TO
    > > > INVOLUNTARILY MAINTAIN THAT FEATURE.
    > > >

    > >
    > > And there is no such requirement. It is a new prerequisite for a
    > > completely voluntary program. But it is not required.

    >
    > So for a rebate in the future yoiu ahve to subscribe to Vision for 18
    > months?
    >
    > In that case its a MAJOR PRICE INCREASE for htose that might want a
    > rebate but don't use Vision.


    Prices haven't increased- potential savings have been impacted. The phones
    and service cost just as much as they did last week.





  10. #10
    Scott Nelson - Wash DC
    Guest

    Re: 18 month changes - Is osiris wrong?

    >snip>

    > Prices haven't increased- potential savings have been impacted. The

    phones
    > and service cost just as much as they did last week.


    -->Exactly. I don't see a price increase on my bill either.
    I don't see any difference from what Sprint is doing, to what any other
    company is doing, from the standpoint of promotional rebates and changing
    them to promote certain services.

    Scotty





  11. #11
    John Richards
    Guest

    Re: 18 month changes - Is osiris wrong?

    "Scott Nelson - Wash DC" <[email protected]> wrote in message news:[email protected]
    >> So for a rebate in the future you have to subscribe to Vision for 18
    >> months?

    >
    > -->For this rebate you do.
    >
    >> In that case its a MAJOR PRICE INCREASE for htose that might want a
    >> rebate but don't use Vision.

    >
    > -->Is this a general rebate or a 'Vision' rebate? It looks like they are
    > doing the rebate for having the 'Vision' service, not for buying overall
    > service?
    > So if one doesn't want 'Vision', why would they get the 'Vision' rebate?


    There is a wide range of possibilities between using Vision frequently
    and never using it. A traveler may want to use Vision while taking occasional
    out-of-town trips, but not enough to warrant paying 18 X $15. Is Sprint
    now saying he won't get a handset upgrade rebate?

    --

    John Richards





  12. #12
    Robert M.
    Guest

    Re: 18 month changes - Is osiris wrong?

    In article <2malc.13887$%[email protected]>,
    "John Richards" <[email protected]> wrote:

    > There is a wide range of possibilities between using Vision frequently
    > and never using it. A traveler may want to use Vision while taking occasional
    > out-of-town trips, but not enough to warrant paying 18 X $15. Is Sprint
    > now saying he won't get a handset upgrade rebate?


    Thanks for replying to my pointing out that this is a MAJOR price
    increase to force people to pay for Vision whether they want to or not
    to qualify for a rebate come next phone purchase.



  13. #13
    Scott Stephenson
    Guest

    Re: 18 month changes - Is osiris wrong?


    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <2malc.13887$%[email protected]>,
    > "John Richards" <[email protected]> wrote:
    >
    > > There is a wide range of possibilities between using Vision frequently
    > > and never using it. A traveler may want to use Vision while taking

    occasional
    > > out-of-town trips, but not enough to warrant paying 18 X $15. Is Sprint
    > > now saying he won't get a handset upgrade rebate?

    >
    > Thanks for replying to my pointing out that this is a MAJOR price
    > increase to force people to pay for Vision whether they want to or not
    > to qualify for a rebate come next phone purchase.


    There is no price increase- it is a savings reduction. The prices of
    equipment and service are the same as they were last week.





  14. #14
    John Richards
    Guest

    Re: 18 month changes - Is osiris wrong?

    "Scott Stephenson" <[email protected]> wrote in message news:[email protected]
    >
    > "Robert M." <[email protected]> wrote in message
    > news:[email protected]
    >> In article <2malc.13887$%[email protected]>,
    >> "John Richards" <[email protected]> wrote:
    >>
    >> > There is a wide range of possibilities between using Vision frequently
    >> > and never using it. A traveler may want to use Vision while taking

    > occasional
    >> > out-of-town trips, but not enough to warrant paying 18 X $15. Is Sprint
    >> > now saying he won't get a handset upgrade rebate?

    >>
    >> Thanks for replying to my pointing out that this is a MAJOR price
    >> increase to force people to pay for Vision whether they want to or not
    >> to qualify for a rebate come next phone purchase.

    >
    > There is no price increase- it is a savings reduction. The prices of
    > equipment and service are the same as they were last week.


    But the rebate qualification rules have changed. You're (deliberately?)
    ignoring one important factor:
    Those who pay for occasional Vision use (a la carte rather than a pack)
    will be excluded from getting a handset rebate that they qualified for
    under the previous upgrade rules. This affects me very materially.

    --

    John Richards





  15. #15
    Scott Stephenson
    Guest

    Re: 18 month changes - Is osiris wrong?


    "John Richards" <[email protected]> wrote in
    message news:[email protected]

    >
    > But the rebate qualification rules have changed. You're (deliberately?)
    > ignoring one important factor:
    > Those who pay for occasional Vision use (a la carte rather than a pack)
    > will be excluded from getting a handset rebate that they qualified for
    > under the previous upgrade rules. This affects me very materially.
    >
    > --
    >


    I understand that, John, and I find the policy to be very customer
    unfriendly, at best. As I stated in another thread, this may be the
    beginning of the end for subsidized phones. For everybody except AT&T, WNLP
    has not had a material effect on bottom line business. Networks are much
    more mature than they were even twoyears ago, and in the next couple of
    years, network coverage will be differentiated only by rural coverage.
    Except for AT&T, pricing has stabilized, and the entire industry is soon
    facing total saturation for postpay users. In short, many of the reasons
    for subsidizing phones in the past are rapidly disappearing.

    I look at this group as a good example of the maturation process. Eight
    months ago, financial stability, coverage, customer service and WNLP were
    the main topics of conversation, with customer service being the number on
    complaint. Look at it today- phone functionality questions, phone
    comparisons and pricing complaints. The others are only mentioned by one
    troll, and it has been quite some time since Customer Service was a truly
    hot topic around here.

    I guess my point is- where is the need for subsidizing phones? Coverages
    are close, pricing is about the same and others are already playing hardball
    in different areas. It would appear that Verizon has tightened up their
    credit requirements to a level never seen in this industry, in an attempt to
    push many customers to prepay. Is that any less customer friendly? Not in
    my mind.

    I understand your concern, and don't mean to belittle it at all. But the
    troll is misstating when he says it is a price increase. That was all my
    post was pointing out.





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