Results 1 to 14 of 14
  1. #1
    Kovie
    Guest
    I've been on month-to-month since day one and want to upgrade to a better
    plan, preferably a retention plan. If offered one, do I have to commit to it
    right away to get it, or can I say I'll have to think about it and get back
    to them later in the day or the next day?

    I just want to be able to do some further research before committing to a
    plan, and decide whether to go with a cheaper and lower-minute plan and keep
    my landline, or go with a more expensive and higher-minute plan and junk my
    landline. This decision will depend largely on what kinds of plans they
    offer me, and I might want to think about it before committing.

    --
    Kovie
    [email protected]zen






    See More: Question about "life" of retention plans offers




  2. #2
    Kovie
    Guest

    Re: Question about "life" of retention plans offers

    I couldn't wait for a response and ended up calling Sprint to see what they
    could offer. They offered me the following retention deals:

    $40/750 8pm n/w
    $50/1000 8pm n/w
    $60/1200 8pm n/w
    $75/1500 8pm n/w
    $100/1800 8pm n/w + free 2nd phone & #

    These are decent deals, however, the guy wouldn't offer anything else, e.g.
    additional discounts on a new phone, free roaming and/or 7pm n/w, 1 year
    contract, free or discounted Vision, etc. Does Sprint offer retention deals
    on these options, or are retention plans limited to just more minutes? Just
    wanted to make sure before wasting my time with their reps.

    --
    Kovie
    [email protected]zen


    "Kovie" <[email protected]> wrote in message
    news[email protected]_s53...
    > I've been on month-to-month since day one and want to upgrade to a better
    > plan, preferably a retention plan. If offered one, do I have to commit to

    it
    > right away to get it, or can I say I'll have to think about it and get

    back
    > to them later in the day or the next day?
    >
    > I just want to be able to do some further research before committing to a
    > plan, and decide whether to go with a cheaper and lower-minute plan and

    keep
    > my landline, or go with a more expensive and higher-minute plan and junk

    my
    > landline. This decision will depend largely on what kinds of plans they
    > offer me, and I might want to think about it before committing.
    >
    > --
    > Kovie
    > [email protected]zen
    >
    >
    >






  3. #3
    Jim Catero
    Guest

    Re: Question about "life" of retention plans offers



    Kovie wrote:

    > I couldn't wait for a response and ended up calling Sprint to see what they
    > could offer. They offered me the following retention deals:
    >
    > $40/750 8pm n/w
    > $50/1000 8pm n/w
    > $60/1200 8pm n/w
    > $75/1500 8pm n/w
    > $100/1800 8pm n/w + free 2nd phone & #
    >
    > These are decent deals, however, the guy wouldn't offer anything else, e.g.
    > additional discounts on a new phone, free roaming and/or 7pm n/w, 1 year
    > contract, free or discounted Vision, etc. Does Sprint offer retention deals
    > on these options, or are retention plans limited to just more minutes? Just
    > wanted to make sure before wasting my time with their reps.



    I think that's pretty much it. i don't think 7pm N&W is available with
    out a 2 yr. contract even to retention.
    How ever you may try and push for pcs to pcs but it may not be avail w/o
    the 2 yr. deal as well. i do know with a 2nd line you should get it free
    though.

    Jim




  4. #4
    Robert M.
    Guest

    Re: Question about "life" of retention plans offers

    In article <[email protected]_s53>,
    "Kovie" <[email protected]> wrote:

    > I've been on month-to-month since day one and want to upgrade to a better
    > plan, preferably a retention plan. If offered one, do I have to commit to it
    > right away to get it, or can I say I'll have to think about it and get back
    > to them later in the day or the next day?



    You shouldn't have to commit, but you're counting on them properly
    annotating your account, which we've had reports doesn't always happen
    as it should.

    >
    > I just want to be able to do some further research before committing to a
    > plan, and decide whether to go with a cheaper and lower-minute plan and keep
    > my landline, or go with a more expensive and higher-minute plan and junk my
    > landline. This decision will depend largely on what kinds of plans they
    > offer me, and I might want to think about it before committing.


    Do all your research first?



  5. #5
    Robert M.
    Guest

    Re: Question about "life" of retention plans offers

    In article <[email protected]_s03>,
    "Kovie" <[email protected]> wrote:

    > I couldn't wait for a response and ended up calling Sprint to see what they
    > could offer. They offered me the following retention deals:
    >



    "Retention" Deals for anyone


    > $40/750 8pm n/w $40 /500 9 PM
    > $50/1000 8pm n/w $50 /700
    > $60/1200 8pm n/w
    > $75/1500 8pm n/w $80 /1400
    > $100/1800 8pm n/w + free 2nd phone & # $100 /1800
    >
    > These are decent deals,




    The deals are good at the low end, less good as they get more expensive.
    Strange !


    In the past they have offered credits to ones accounts, they have some
    latitude. Depends how could a cusotmer you are, and how good a
    negotiator you are.

    GOOD LUCK.



  6. #6
    Kovie
    Guest

    Re: Question about "life" of retention plans offers

    In a perfect world one would know everything one would have to research
    beforehand. In reality, they might mention or offer something that never
    would have occured to me, and have to look into it. Let's call this the "fog
    of negotiation".

    --
    Kovie
    [email protected]zen


    "Robert M." <[email protected]> wrote in message
    news:[email protected]
    > In article <[email protected]_s53>,
    > "Kovie" <[email protected]> wrote:
    >
    > > I've been on month-to-month since day one and want to upgrade to a

    better
    > > plan, preferably a retention plan. If offered one, do I have to commit

    to it
    > > right away to get it, or can I say I'll have to think about it and get

    back
    > > to them later in the day or the next day?

    >
    >
    > You shouldn't have to commit, but you're counting on them properly
    > annotating your account, which we've had reports doesn't always happen
    > as it should.
    >
    > >
    > > I just want to be able to do some further research before committing to

    a
    > > plan, and decide whether to go with a cheaper and lower-minute plan and

    keep
    > > my landline, or go with a more expensive and higher-minute plan and junk

    my
    > > landline. This decision will depend largely on what kinds of plans they
    > > offer me, and I might want to think about it before committing.

    >
    > Do all your research first?






  7. #7
    Thomas T. Veldhouse
    Guest

    Re: Question about "life" of retention plans offers

    -----BEGIN PGP SIGNED MESSAGE-----
    Hash: SHA1

    Kovie <[email protected]> wrote:
    > In a perfect world one would know everything one would have to research
    > beforehand. In reality, they might mention or offer something that never
    > would have occured to me, and have to look into it. Let's call this the "fog
    > of negotiation".
    >


    All you have to do is determine your bottom line. Know exactly where
    the deal becomes a maker rather than a breaker. Once they offer you
    something that you can accept, start negotiating for more until they
    won't give you any more ... then you are at the best point you can be.
    You go into this knowing exactly what it will take to make a deal, and
    they will never know what it will take to make a deal until you make it,
    thus, you should be at an advantage if they have something to offer you.

    - --

    Thomas T. Veldhouse
    Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

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    Version: GnuPG v1.2.4 (FreeBSD)

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    =oaDg
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  8. #8
    Bob Smith
    Guest

    Re: Question about "life" of retention plans offers


    "Kovie" <[email protected]> wrote in message
    news:[email protected]_s03...
    > I couldn't wait for a response and ended up calling Sprint to see what

    they
    > could offer. They offered me the following retention deals:
    >
    > $40/750 8pm n/w
    > $50/1000 8pm n/w
    > $60/1200 8pm n/w
    > $75/1500 8pm n/w
    > $100/1800 8pm n/w + free 2nd phone & #
    >
    > These are decent deals, however, the guy wouldn't offer anything else,

    e.g.
    > additional discounts on a new phone, free roaming and/or 7pm n/w, 1 year
    > contract, free or discounted Vision, etc. Does Sprint offer retention

    deals
    > on these options, or are retention plans limited to just more minutes?

    Just
    > wanted to make sure before wasting my time with their reps.


    After reading this whole thread and your other posts of the past week, yes,
    it does look like good pricing. In saying that though, nowhere have I seen
    what your needs are in terms of how many minutes you need or what you have
    on your current plan. No mention whether you need Add-A-Phone.

    I see in a prior message that you've mentioned you wanted 7:00 PM for N & W,
    to contact folks on the East coast. To get this $5 option, you will have to
    commit to a 2 year contract. Do many of your friends and family back East
    use SPCS? If they do, then maybe for calling those folks, adding PCS2PCS
    might be a better fit than going with the 7:00 PM N&W option.

    You also mentioned having some dropped calls, and you might want to consider
    the $5 F&CA option, for roaming, when you hit a dead spot or go out of
    SPCS's coverage area.

    Last, but not least, you've also mentioned having or wanting a cable to
    connect up with your 4050. If you find that you will need to tether your
    phone to a laptop on an occasional basis to download email, etc. you might
    want to consider Vision.

    Yea, I know, all I'm doing is suggesting higher costs to you, but what
    matters here, is "What are your needs?" in having a phone. Casual use or
    business use? Using the phone outside SPCS's coverage area, or calling the
    East coast @ 7:00 PM?

    What's important here is to better define what you need to use your phone at
    the best cost available.

    Bob





  9. #9
    Kovie
    Guest

    Re: Question about "life" of retention plans offers

    I'm interested in 3 of the 4 options you mentioned:

    $5 7pm
    $5 F&C A Roaming
    $15 Vision

    None of the people I call regularly has SPCS, so the PCS-PCS option isn't
    useful to me. What I was hoping was that Sprint offers a discounted package
    deal on these options that's less than $25 extra a month. I'm also debating
    whether to get lower minutes and keep my landline, or higher minutes and
    junk it. If I keep my landline, 750 minutes should be more than enough, and
    if I junk it, I'd probably need closer to 1500. And I'd like to pay under
    $75 for the former, and under $100 for the latter, including taxes and fees.

    I'm leaning towards junking my landline because I usually don't get home
    from work before 7pm, and with unlimited N&W and free LD I probably wouldn't
    use it that often. In fact, 1500 minutes might actually be a lot more than I
    need, since my cell phone usage during peak hours wouldn't be that much
    higher if I didn't have a landline. So the $50/1000 plan seems like a decent
    compromise. Still, it would be nice to get a discount on either these
    options, or perhaps on the phone.

    Incidentally, Amazon has an additional $80 rebate on the Toshiba 4050 but
    only for new customers or when adding an additional line of service. Since I
    already have a phone, could I keep it for a while and add the Toshiba as a
    2nd line, to qualify for the additional rebate, and if so how long would I
    have to wait before cancelling my old line? I assume that Sprint knows that
    people might do this so they've probably made it difficult to do this, but I
    thought I'd ask just in case.

    Thanks!

    --
    Kovie
    [email protected]zen


    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]
    >
    > "Kovie" <[email protected]> wrote in message
    > news:[email protected]_s03...
    > > I couldn't wait for a response and ended up calling Sprint to see what

    > they
    > > could offer. They offered me the following retention deals:
    > >
    > > $40/750 8pm n/w
    > > $50/1000 8pm n/w
    > > $60/1200 8pm n/w
    > > $75/1500 8pm n/w
    > > $100/1800 8pm n/w + free 2nd phone & #
    > >
    > > These are decent deals, however, the guy wouldn't offer anything else,

    > e.g.
    > > additional discounts on a new phone, free roaming and/or 7pm n/w, 1 year
    > > contract, free or discounted Vision, etc. Does Sprint offer retention

    > deals
    > > on these options, or are retention plans limited to just more minutes?

    > Just
    > > wanted to make sure before wasting my time with their reps.

    >
    > After reading this whole thread and your other posts of the past week,

    yes,
    > it does look like good pricing. In saying that though, nowhere have I seen
    > what your needs are in terms of how many minutes you need or what you have
    > on your current plan. No mention whether you need Add-A-Phone.
    >
    > I see in a prior message that you've mentioned you wanted 7:00 PM for N &

    W,
    > to contact folks on the East coast. To get this $5 option, you will have

    to
    > commit to a 2 year contract. Do many of your friends and family back East
    > use SPCS? If they do, then maybe for calling those folks, adding PCS2PCS
    > might be a better fit than going with the 7:00 PM N&W option.
    >
    > You also mentioned having some dropped calls, and you might want to

    consider
    > the $5 F&CA option, for roaming, when you hit a dead spot or go out of
    > SPCS's coverage area.
    >
    > Last, but not least, you've also mentioned having or wanting a cable to
    > connect up with your 4050. If you find that you will need to tether your
    > phone to a laptop on an occasional basis to download email, etc. you might
    > want to consider Vision.
    >
    > Yea, I know, all I'm doing is suggesting higher costs to you, but what
    > matters here, is "What are your needs?" in having a phone. Casual use or
    > business use? Using the phone outside SPCS's coverage area, or calling the
    > East coast @ 7:00 PM?
    >
    > What's important here is to better define what you need to use your phone

    at
    > the best cost available.
    >
    > Bob
    >
    >






  10. #10
    John Richards
    Guest

    Re: Question about "life" of retention plans offers

    It seems that retention plans are now limited to what you listed below.
    That's the same thing I was offered when I called Cancellation six weeks
    ago. I tried for other freebies, but no go.

    --

    John Richards


    "Kovie" <[email protected]> wrote in message news:[email protected]_s03...
    >I couldn't wait for a response and ended up calling Sprint to see what they
    > could offer. They offered me the following retention deals:
    >
    > $40/750 8pm n/w
    > $50/1000 8pm n/w
    > $60/1200 8pm n/w
    > $75/1500 8pm n/w
    > $100/1800 8pm n/w + free 2nd phone & #
    >
    > These are decent deals, however, the guy wouldn't offer anything else, e.g.
    > additional discounts on a new phone, free roaming and/or 7pm n/w, 1 year
    > contract, free or discounted Vision, etc. Does Sprint offer retention deals
    > on these options, or are retention plans limited to just more minutes? Just
    > wanted to make sure before wasting my time with their reps.






  11. #11
    Bob Smith
    Guest

    Re: Question about "life" of retention plans offers


    "Kovie" <[email protected]> wrote in message
    news:[email protected]_s03...
    > I'm interested in 3 of the 4 options you mentioned:
    >
    > $5 7pm
    > $5 F&C A Roaming
    > $15 Vision
    >
    > None of the people I call regularly has SPCS, so the PCS-PCS option isn't
    > useful to me. What I was hoping was that Sprint offers a discounted

    package
    > deal on these options that's less than $25 extra a month. I'm also

    debating
    > whether to get lower minutes and keep my landline, or higher minutes and
    > junk it. If I keep my landline, 750 minutes should be more than enough,

    and
    > if I junk it, I'd probably need closer to 1500. And I'd like to pay under
    > $75 for the former, and under $100 for the latter, including taxes and

    fees.
    >
    > I'm leaning towards junking my landline because I usually don't get home
    > from work before 7pm, and with unlimited N&W and free LD I probably

    wouldn't
    > use it that often. In fact, 1500 minutes might actually be a lot more than

    I
    > need, since my cell phone usage during peak hours wouldn't be that much
    > higher if I didn't have a landline. So the $50/1000 plan seems like a

    decent
    > compromise. Still, it would be nice to get a discount on either these
    > options, or perhaps on the phone.
    >
    > Incidentally, Amazon has an additional $80 rebate on the Toshiba 4050 but
    > only for new customers or when adding an additional line of service. Since

    I
    > already have a phone, could I keep it for a while and add the Toshiba as a
    > 2nd line, to qualify for the additional rebate, and if so how long would I
    > have to wait before cancelling my old line? I assume that Sprint knows

    that
    > people might do this so they've probably made it difficult to do this, but

    I
    > thought I'd ask just in case.
    >
    > Thanks!


    Sorry, but I won't comment on what you are trying to do with Amazon and
    SPCS. As to the options you were offered by SPCS, I believe those are the
    best they can offer. (Actually, I do have a better retention plan), but I'm
    guessing I was lucky when I called in.

    Bob





  12. #12
    Kovie
    Guest

    Re: Question about "life" of retention plans offers

    Ouch, but thanks anyway.

    --
    Kovie
    [email protected]zen


    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]
    >
    > "Kovie" <[email protected]> wrote in message
    > news:[email protected]_s03...
    > > I'm interested in 3 of the 4 options you mentioned:
    > >
    > > $5 7pm
    > > $5 F&C A Roaming
    > > $15 Vision
    > >
    > > None of the people I call regularly has SPCS, so the PCS-PCS option

    isn't
    > > useful to me. What I was hoping was that Sprint offers a discounted

    > package
    > > deal on these options that's less than $25 extra a month. I'm also

    > debating
    > > whether to get lower minutes and keep my landline, or higher minutes and
    > > junk it. If I keep my landline, 750 minutes should be more than enough,

    > and
    > > if I junk it, I'd probably need closer to 1500. And I'd like to pay

    under
    > > $75 for the former, and under $100 for the latter, including taxes and

    > fees.
    > >
    > > I'm leaning towards junking my landline because I usually don't get home
    > > from work before 7pm, and with unlimited N&W and free LD I probably

    > wouldn't
    > > use it that often. In fact, 1500 minutes might actually be a lot more

    than
    > I
    > > need, since my cell phone usage during peak hours wouldn't be that much
    > > higher if I didn't have a landline. So the $50/1000 plan seems like a

    > decent
    > > compromise. Still, it would be nice to get a discount on either these
    > > options, or perhaps on the phone.
    > >
    > > Incidentally, Amazon has an additional $80 rebate on the Toshiba 4050

    but
    > > only for new customers or when adding an additional line of service.

    Since
    > I
    > > already have a phone, could I keep it for a while and add the Toshiba as

    a
    > > 2nd line, to qualify for the additional rebate, and if so how long would

    I
    > > have to wait before cancelling my old line? I assume that Sprint knows

    > that
    > > people might do this so they've probably made it difficult to do this,

    but
    > I
    > > thought I'd ask just in case.
    > >
    > > Thanks!

    >
    > Sorry, but I won't comment on what you are trying to do with Amazon and
    > SPCS. As to the options you were offered by SPCS, I believe those are the
    > best they can offer. (Actually, I do have a better retention plan), but

    I'm
    > guessing I was lucky when I called in.
    >
    > Bob
    >
    >






  13. #13
    Kovie
    Guest

    Re: Question about "life" of retention plans offers

    Incidentally, I ended up going to Costco today and getting the 4050 for
    $250, minus a $150 rebate, which came out to the same deal as the Amazon one
    would have been. And I'm guessing that if I had purchased the phone online
    with Sprint, they would have given me the same deal if I pushed hard enough.
    So now my conscience is clear! ;-) I went for the $50/1000 plan + $5/7pm +
    $5/F&C America. A huge improvement over my previous plan.

    I'm curious, what kind of deal did you get? Also, how high a retention plan
    do you think I would have to go with to get free Vision?

    --
    Kovie
    [email protected]zen


    "Kovie" <[email protected]> wrote in message
    news:1Fcmc.38407$I%[email protected]_s51...
    > Ouch, but thanks anyway.
    >
    > --
    > Kovie
    > [email protected]zen
    >
    >
    > "Bob Smith" <[email protected]> wrote in message
    > news:[email protected]
    > >
    > > Sorry, but I won't comment on what you are trying to do with Amazon and
    > > SPCS. As to the options you were offered by SPCS, I believe those are

    the
    > > best they can offer. (Actually, I do have a better retention plan), but

    > I'm
    > > guessing I was lucky when I called in.
    > >
    > > Bob
    > >






  14. #14
    Bob Smith
    Guest

    Re: Question about "life" of retention plans offers


    "Kovie" <[email protected]> wrote in message
    news:[email protected]_s52...
    > Incidentally, I ended up going to Costco today and getting the 4050 for
    > $250, minus a $150 rebate, which came out to the same deal as the Amazon

    one
    > would have been. And I'm guessing that if I had purchased the phone online
    > with Sprint, they would have given me the same deal if I pushed hard

    enough.
    > So now my conscience is clear! ;-) I went for the $50/1000 plan + $5/7pm +
    > $5/F&C America. A huge improvement over my previous plan.
    >
    > I'm curious, what kind of deal did you get? Also, how high a retention

    plan
    > do you think I would have to go with to get free Vision?


    3 phones sharing 1200 AT min, F&CA, PCS2PCS, 7:00 PM N & W, Vision on the
    primary (mine) and on my daughter's phone - $80 after 2 month free Vision
    trial period. With taxes and surcharges, it comes out to $100/mo.

    As I took the 7:00 PM N & W option, I had to go with the 2 year AA, but
    since SPCS has worked well for yours truly and my family, it was no big
    deal.

    As to your other question, I don't know the price of the retention plan
    offered, but it had 1800 to 2000 minutes and Vision was included at no
    charge.

    Bob





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