Results 1 to 9 of 9
  1. #1
    Turtleman
    Guest
    Thought I'd pass this along just for giggles. Yesterday, at a local
    Sprint store, I asked the technician what had been updated from the
    WG09 firmware besides the external LCD backlight activation. He
    didn't know anything about an update, but after several minutes came
    back with a printout of changes. Unfortunately, I couldn't understand
    much of his "English," and when I tried to peak at the paper, he
    quickly snatched it away saying, "You can't see that!" Anyway, the
    other "improvements" evidently had something to do with missed or lost
    call logging, the addition of The Weather Channel (?), and a new
    PacMan game. That is, if I understood anything he said correctly! He
    told me it would take 45 minutes, so I left the phone and returned in
    an hour. The same firmware was there, and as best I can tell, NOTHING
    had been done! Not having another hour to kill, I decided to postpone
    the battle for another day – and another Sprint store. However, now
    that I've thought about it some more, maybe I won't bother. You know
    - if it ain't broke – don't fix it! Maybe I was lucky they didn't
    fool with it after all! Has anyone else had their software updated?



    See More: Firmware upgrade follies at Sprint store!




  2. #2
    Thomas T. Veldhouse
    Guest

    Re: Firmware upgrade follies at Sprint store!

    Turtleman <[email protected]> wrote:
    > Thought I'd pass this along just for giggles. Yesterday, at a local
    > Sprint store, I asked the technician what had been updated from the
    > WG09 firmware besides the external LCD backlight activation. He
    > didn't know anything about an update, but after several minutes came


    What phone is WG09 for? I noticed that my 680 seems to leave the
    external LCD lit bright for the entire duration that the charge is
    hooked up (usually overnight). That can't be good for the lifespan of
    the LDC. I was hoping you would say it is for the 680. sprintpcsinfo
    doesn't show any new firmware available though.

    --

    Thomas T. Veldhouse
    Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1




  3. #3
    Røbert M
    Guest

    Re: Firmware upgrade follies at Sprint store!

    In article <[email protected]>,
    [email protected] (Turtleman) wrote:

    > Thought I'd pass this along just for giggles. Yesterday, at a local
    > Sprint store, I asked the technician what had been updated from the
    > WG09 firmware besides the external LCD backlight activation. He
    > didn't know anything about an update, but after several minutes came
    > back with a printout of changes. Unfortunately, I couldn't understand
    > much of his "English," and when I tried to peak at the paper, he
    > quickly snatched it away saying, "You can't see that!" Anyway, the
    > other "improvements" evidently had something to do with missed or lost
    > call logging, the addition of The Weather Channel (?), and a new
    > PacMan game. That is, if I understood anything he said correctly! He
    > told me it would take 45 minutes, so I left the phone and returned in
    > an hour. The same firmware was there, and as best I can tell, NOTHING
    > had been done! Not having another hour to kill, I decided to postpone
    > the battle for another day – and another Sprint store. However, now
    > that I've thought about it some more, maybe I won't bother. You know
    > - if it ain't broke – don't fix it! Maybe I was lucky they didn't
    > fool with it after all! Has anyone else had their software updated?



    http://www.sprintpcsinfo.com has a place to rate the store you visited.



  4. #4
    Bob Smith
    Guest

    Re: Firmware upgrade follies at Sprint store!


    "Turtleman" <[email protected]> wrote in message
    news:[email protected]
    > Thought I'd pass this along just for giggles. Yesterday, at a local
    > Sprint store, I asked the technician what had been updated from the
    > WG09 firmware besides the external LCD backlight activation. He
    > didn't know anything about an update, but after several minutes came
    > back with a printout of changes. Unfortunately, I couldn't understand
    > much of his "English," and when I tried to peak at the paper, he
    > quickly snatched it away saying, "You can't see that!" Anyway, the
    > other "improvements" evidently had something to do with missed or lost
    > call logging, the addition of The Weather Channel (?), and a new
    > PacMan game. That is, if I understood anything he said correctly! He
    > told me it would take 45 minutes, so I left the phone and returned in
    > an hour. The same firmware was there, and as best I can tell, NOTHING
    > had been done! Not having another hour to kill, I decided to postpone
    > the battle for another day – and another Sprint store. However, now
    > that I've thought about it some more, maybe I won't bother. You know
    > - if it ain't broke – don't fix it! Maybe I was lucky they didn't
    > fool with it after all! Has anyone else had their software updated?


    Sure, lots of times, for each of the prior SPCS handsets that firmware
    upgrades were available. What phone model do you have? And what was the new
    firmware version that was suppose to be installed? Lastly, which store did
    you go to?

    I have one other question. Did you reboot the phone, i.e.: turn it off, and
    then turn it back on to check versions?







  5. #5
    Bob Smith
    Guest

    Re: Firmware upgrade follies at Sprint store!

    Time Warner Cable is experiencing ISP problems for all of NC, so apologies
    if the below gets double posted ...

    Bob

    "Bob Smith" <[email protected]> wrote in message news:...
    >
    > "Turtleman" <[email protected]> wrote in message
    > news:[email protected]
    > > Thought I'd pass this along just for giggles. Yesterday, at a local
    > > Sprint store, I asked the technician what had been updated from the
    > > WG09 firmware besides the external LCD backlight activation. He
    > > didn't know anything about an update, but after several minutes came
    > > back with a printout of changes. Unfortunately, I couldn't understand
    > > much of his "English," and when I tried to peak at the paper, he
    > > quickly snatched it away saying, "You can't see that!" Anyway, the
    > > other "improvements" evidently had something to do with missed or lost
    > > call logging, the addition of The Weather Channel (?), and a new
    > > PacMan game. That is, if I understood anything he said correctly! He
    > > told me it would take 45 minutes, so I left the phone and returned in
    > > an hour. The same firmware was there, and as best I can tell, NOTHING
    > > had been done! Not having another hour to kill, I decided to postpone
    > > the battle for another day – and another Sprint store. However, now
    > > that I've thought about it some more, maybe I won't bother. You know
    > > - if it ain't broke – don't fix it! Maybe I was lucky they didn't
    > > fool with it after all! Has anyone else had their software updated?

    >
    > Sure, lots of times, for each of the prior SPCS handsets that firmware
    > upgrades were available. What phone model do you have? And what was the

    new
    > firmware version that was suppose to be installed? Lastly, which store did
    > you go to?
    >
    > I have one other question. Did you reboot the phone, i.e.: turn it off,

    and
    > then turn it back on to check versions?
    >
    >
    >
    >






  6. #6
    John Richards
    Guest

    Re: Firmware upgrade follies at Sprint store!

    "Thomas T. Veldhouse" <[email protected]> wrote in message news:[email protected]
    > Turtleman <[email protected]> wrote:
    >> Thought I'd pass this along just for giggles. Yesterday, at a local
    >> Sprint store, I asked the technician what had been updated from the
    >> WG09 firmware besides the external LCD backlight activation. He
    >> didn't know anything about an update, but after several minutes came

    >
    > What phone is WG09 for? I noticed that my 680 seems to leave the
    > external LCD lit bright for the entire duration that the charge is
    > hooked up (usually overnight). That can't be good for the lifespan of
    > the LDC. I was hoping you would say it is for the 680. sprintpcsinfo
    > doesn't show any new firmware available though.


    I think he means the Samsung VGA1000 (A620). Mine is still at the
    original firmware WG09, but WL15 is available.
    During charging, my external LCD is on, but not at full brightness.

    --

    John Richards




  7. #7
    Eric
    Guest

    Re: Firmware upgrade follies at Sprint store!

    (Turtleman) wrote:
    > Unfortunately, I couldn't understand much of
    > his "English," and when I tried to peak at the
    > paper, he quickly snatched it away saying,
    > "You can't see that!"


    That's LOL. I'm surprised he didn't then call you a "nosey posey".

    Eric




  8. #8
    Turtleman
    Guest

    Re: Firmware upgrade follies at Sprint store!

    YES - I was indeed referring to the Samsung VGA1000. Mine is still
    using WG09 firmware, but until I get a better handle on what the "new
    and improved" firmware really does, I think I'll keep what I have.

    BTW: I still like the phone! It's just that most of the Sprint
    stores I've been in seem incredibly inefficient. Customers often have
    interminably long waits, while understaffed service (?) personnel take
    forever entering who-knows-what into their computers and constantly
    disappearing and reappearing into the mysterious backroom!
    Fortunately, their network operates much better than their stores!



  9. #9
    Scott Nelson - Wash DC
    Guest

    Re: Firmware upgrade follies at Sprint store!


    "Turtleman" <[email protected]> wrote in message
    news:[email protected]
    > YES - I was indeed referring to the Samsung VGA1000. Mine is still


    <snip>

    > Fortunately, their network operates much better than their stores!


    -->I second that! <grin>

    Scotty





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