PING O/Siris RE: Moisture in Phone

"TCS" <[email protected]> wrote in message
news:[email protected]...
>
> Put up or shut up.
> Specifically, please provide a citation for a drop of water
> causing nickel or gold to corode the thickness typically applied to
> connector contact.

Who's talking about the connector contact? I was talking about the inside
circuitry when the drop evaporates and adds humidity to the inside to where
corrosion can take place.

Bob

---

› See More: PING O/Siris RE: Moisture in Phone

Pardon the top posting, but the answer is fairly simple, so I thought this
more appropriate. Yes, all phones since the 8100 (I think) have it. If it
turns color, warranty is void. And if you think this is a deal breaker,
you'd better ask the other carriers before you leap, because I think this is
an industry standard. There *is* something I found in the online user guide
for a couple of the phones. Here's from the online manual for the Sanyo
RL2000:

"This limited warranty dose not cover and is void with respect to the
following: (i) Products which have been improperly installed,

repaired, maintained or modified (including the antenna); (ii)

Products which have been subjected to misuse (including Products

used in conjunction with hardware electrically or mechanically

incompatible or used with accessories not supplied by Sprint), abuse

accident, physical damage, abnormal operation, improper handling

and storage, neglect, exposure to fire,water or excessive moisture or

dampness or extreme changes in climate or temperature, (iii)

Products operated outside published maximum ratings; (iv) cosmetic

damage;


I found virtually the exact same paragraph in LG's manual for the VI-5225; a
different wording for the Nokia PM-6225, but same basic message; and also
for the VM-4050.

That's a pretty decent cross-section of manufacturers, I'd say. You can, if
you wish, view the downloadable manuals for all the models by looking at the
details for each one, and there's an option to "Download User's Guide".
It's in PDF format, and the warranty is listed right at the end of it.

I think your friend is S.O.L. on that phone, and should simply accept the
lesson being taught here. That the scent of a woman can be a dangerous
thing

Seriously, Sanyo will reject this claim, and we're just their agent on this
matter. Same for Nokia, and LG, and Samsung...

Bishoop wrote:
> You replied to my post a couple of days ago about my friends phone
> being rejected for warranty because the litmus paper had turned
> indicating moisture/water had gotten into the phone.
>
> She has returned home and I've had a chance to talk further with her
> and examine the phone closely. For your reference the phone in
> question is a Samsung VI660.
>
> First of all the service person she talked with claimed that a
> "single" drop of water could damage the phone! If that's true I'll
> never have a Samsung phone. The phone is about 5 months old.
>
> I examined the phone/battery contacts. The three contacts on the
> outside bottom off the battery are badly corroded to the point that
> one of them is completely gone. A second one is corroded to the
> point that it had a break in it. The contacts on the phone body that
> interface with the battery are every so slightly discolored. The
> power contacts on the battery that connect to the phone are bright
> and shinny.
>
> I did my "shock" test. With the phone running on battery power and
> slightly hitting the palm of hand the phone does shut down. With the
> phone connected to a charger, the battery still in place, it takes a
> more severe amount of shock for the phone to shut down. With the
> battery removed and the phone on charger power it still shuts down
> with the more severe shock.
>
> So apparently moisture has found its way into the phone body itself.
>
> I think we have determined how this happened. When she's out and
> about she carries the phone closed around her bra (some people/things
> have all the luck) with the back of the phone/battery in direct
> contact with her skin. I'm sure the salts in her perspiration have
> caused the degradation of the outside contacts of the battery. How
> moisture could get into the phone itself is a mystery to me.
>
> She has an LG phone that she carried in this exact same manner for
> close to two years with no ill affects.
>
> I looked through the Samsung manual and the only "warning" I could
> find about carrying the phone about the person was to use an approved
> carrier and that was to avoid possible "RF" damage to the person. No
> warring about moisture.
>
> The manual talks about rain and if the phone is subjected to rain it
> should be taken in for "service". From her experience if that little
> dot has changed color, you're out of luck.
>
> In your opinion is there any use in trying to pursue this or is it
> just a case of take your lumps and get on with it? If it was me in
> this situation, when my contract was up I would immediately seek out
> a new carrier and move on with my life.
>
> Do all phones now have this moisture indicator? I have a < one year
> old LG and it does not have one.
>
> Thanks, and I appreciate your input.

I'll accept your pardon on the top post and do the same thing.

I appreciate the considerable effort you have put forth in answering my
question. You're probably right that she should end the frustration right
now and accept defeat.

Reading the warranty caveats one gets the impression that you should leave
the phone in its original packing material, put it up on the mantle
somewhere and just admire it. For God's sake, don't use it, you will most
likely void the warranty.

Thanks again, now on with life....

"O/Siris" <0siris@sprîntpcs.cØm> wrote in message
news:rvyzc.25127$Hg2.4108@attbi_s04...
| Pardon the top posting, but the answer is fairly simple, so I thought this
| more appropriate. Yes, all phones since the 8100 (I think) have it. If
it
| turns color, warranty is void. And if you think this is a deal breaker,
| you'd better ask the other carriers before you leap, because I think this
is
| an industry standard. There *is* something I found in the online user
guide
| for a couple of the phones. Here's from the online manual for the Sanyo
| RL2000:
|
| "This limited warranty dose not cover and is void with respect to the
| following: (i) Products which have been improperly installed,
|
| repaired, maintained or modified (including the antenna); (ii)
|
| Products which have been subjected to misuse (including Products
|
| used in conjunction with hardware electrically or mechanically
|
| incompatible or used with accessories not supplied by Sprint), abuse
|
| accident, physical damage, abnormal operation, improper handling
|
| and storage, neglect, exposure to fire,water or excessive moisture or
|
| dampness or extreme changes in climate or temperature, (iii)
|
| Products operated outside published maximum ratings; (iv) cosmetic
|
| damage;
|
|
| I found virtually the exact same paragraph in LG's manual for the VI-5225;
a
| different wording for the Nokia PM-6225, but same basic message; and also
| for the VM-4050.
|
| That's a pretty decent cross-section of manufacturers, I'd say. You can,
if
| you wish, view the downloadable manuals for all the models by looking at
the
| details for each one, and there's an option to "Download User's Guide".
| It's in PDF format, and the warranty is listed right at the end of it.
|
| I think your friend is S.O.L. on that phone, and should simply accept the
| lesson being taught here. That the scent of a woman can be a dangerous
| thing
|
| Seriously, Sanyo will reject this claim, and we're just their agent on
this
| matter. Same for Nokia, and LG, and Samsung...
|
| Bishoop wrote:
| > You replied to my post a couple of days ago about my friends phone
| > being rejected for warranty because the litmus paper had turned
| > indicating moisture/water had gotten into the phone.
| >
| > She has returned home and I've had a chance to talk further with her
| > and examine the phone closely. For your reference the phone in
| > question is a Samsung VI660.
| >
| > First of all the service person she talked with claimed that a
| > "single" drop of water could damage the phone! If that's true I'll
| > never have a Samsung phone. The phone is about 5 months old.
| >
| > I examined the phone/battery contacts. The three contacts on the
| > outside bottom off the battery are badly corroded to the point that
| > one of them is completely gone. A second one is corroded to the
| > point that it had a break in it. The contacts on the phone body that
| > interface with the battery are every so slightly discolored. The
| > power contacts on the battery that connect to the phone are bright
| > and shinny.
| >
| > I did my "shock" test. With the phone running on battery power and
| > slightly hitting the palm of hand the phone does shut down. With the
| > phone connected to a charger, the battery still in place, it takes a
| > more severe amount of shock for the phone to shut down. With the
| > battery removed and the phone on charger power it still shuts down
| > with the more severe shock.
| >
| > So apparently moisture has found its way into the phone body itself.
| >
| > I think we have determined how this happened. When she's out and
| > about she carries the phone closed around her bra (some people/things
| > have all the luck) with the back of the phone/battery in direct
| > contact with her skin. I'm sure the salts in her perspiration have
| > caused the degradation of the outside contacts of the battery. How
| > moisture could get into the phone itself is a mystery to me.
| >
| > She has an LG phone that she carried in this exact same manner for
| > close to two years with no ill affects.
| >
| > I looked through the Samsung manual and the only "warning" I could
| > find about carrying the phone about the person was to use an approved
| > carrier and that was to avoid possible "RF" damage to the person. No
| > warring about moisture.
| >
| > The manual talks about rain and if the phone is subjected to rain it
| > should be taken in for "service". From her experience if that little
| > dot has changed color, you're out of luck.
| >
| > In your opinion is there any use in trying to pursue this or is it
| > just a case of take your lumps and get on with it? If it was me in
| > this situation, when my contract was up I would immediately seek out
| > a new carrier and move on with my life.
| >
| > Do all phones now have this moisture indicator? I have a < one year
| > old LG and it does not have one.
| >
| > Thanks, and I appreciate your input.
|
|

In article <[email protected]>,
"Bishoop" <[email protected]> wrote:

> I'll accept your pardon on the top post and do the same thing.
>
> I appreciate the considerable effort you have put forth in answering my
> question. You're probably right that she should end the frustration right
> now and accept defeat.
>
> Reading the warranty caveats one gets the impression that you should leave
> the phone in its original packing material, put it up on the mantle
> somewhere and just admire it. For God's sake, don't use it, you will most
> likely void the warranty.

The fine print is put there to scare you away and is often
ignored if you ask.


At the very least send an email to [email protected]

[email protected] (R=F8bert=A0M.)
> Junior High School physical science fully
> supports that one drop of water could do
> damage. Who skipped 7th Grade?

Absolutely correct. You never know what could happen when you mix any
amount of water (be it one drop, or completely submurging it) with an
electrical appliance, like a cell phone. Some people have dropped their
phones in pools/sinks and have had them dry out and work fine, while
others have had a couple drops of water get in and rest in the wrong
place and destroy their phone.

Eric

(TCS) wrote:
> Sheesh. =A0 Like argueing with a 2 year old.
> <plonk>

Who's acting like the two year old here? The one who is discussing an
issue, or the one who screams and cries and uses foul language... and
then plonks someone because he doesn't agree with him?