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  1. #1
    M Benz S Class
    Guest
    I called customer service to cancel my Vision service, as i really wasn't using
    it enough to justify $15 per month. At the end of the call, the rep told me of
    a special deal if i ever wanted to restart Vision again. He said i could
    restart at any time for only $10 per month, instead of $15. I just wanted to
    let everyone know about this as it might be a way of getting around paying the
    regular price. By the way, make sure the rep makes a note of the offer on your
    account. As i've learned over the years, you never know what you get from one
    rep to the next. Hope this helps!



    See More: Vision For Less




  2. #2
    Me
    Guest

    Re: Vision For Less

    [email protected] (M Benz S Class) wrote in
    news:[email protected]:

    > I called customer service to cancel my Vision service, as i really
    > wasn't using it enough to justify $15 per month. At the end of the
    > call, the rep told me of a special deal if i ever wanted to restart
    > Vision again. He said i could restart at any time for only $10 per
    > month, instead of $15. I just wanted to let everyone know about this
    > as it might be a way of getting around paying the regular price. By
    > the way, make sure the rep makes a note of the offer on your account.
    > As i've learned over the years, you never know what you get from one
    > rep to the next. Hope this helps!
    >


    Yes I got the offer and am using it



  3. #3
    fusQuanto
    Guest

    Re: Vision For Less

    On Sun, 04 Jul 2004 13:12:50 GMT
    Me <[email protected]> wrote:

    > [email protected] (M Benz S Class) wrote in
    > news:[email protected]:
    >
    > > I called customer service to cancel my Vision service, as i really
    > > wasn't using it enough to justify $15 per month. At the end of the
    > > call, the rep told me of a special deal if i ever wanted to restart
    > > Vision again. He said i could restart at any time for only $10 per
    > > month, instead of $15. I just wanted to let everyone know about this
    > > as it might be a way of getting around paying the regular price. By
    > > the way, make sure the rep makes a note of the offer on your account.
    > > As i've learned over the years, you never know what you get from one
    > > rep to the next. Hope this helps!
    > >

    >
    > Yes I got the offer and am using it


    me too



  4. #4
    O/Siris
    Guest

    Re: Vision For Less

    In article <[email protected]ol.com>,=20
    [email protected] says...
    > I called customer service to cancel my Vision service, as i really wasn't=

    using
    > it enough to justify $15 per month. At the end of the call, the rep told=

    me of
    > a special deal if i ever wanted to restart Vision again. He said i could
    > restart at any time for only $10 per month, instead of $15. I just wante=

    d to
    > let everyone know about this as it might be a way of getting around payin=

    g the
    > regular price. By the way, make sure the rep makes a note of the offer o=

    n your
    > account. As i've learned over the years, you never know what you get fro=

    m one
    > rep to the next. Hope this helps!
    >=20


    Technically, the offer is still in test market phase. The $10 option=20
    basically surrenders the download credit.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  5. #5
    John
    Guest

    Re: Vision For Less

    I have the best price of all. My vision is FREE!


    "fusQuanto" <[email protected]> wrote in message
    news:[email protected]
    > On Sun, 04 Jul 2004 13:12:50 GMT
    > Me <[email protected]> wrote:
    >
    > > [email protected] (M Benz S Class) wrote in
    > > news:[email protected]:
    > >
    > > > I called customer service to cancel my Vision service, as i really
    > > > wasn't using it enough to justify $15 per month. At the end of the
    > > > call, the rep told me of a special deal if i ever wanted to restart
    > > > Vision again. He said i could restart at any time for only $10 per
    > > > month, instead of $15. I just wanted to let everyone know about this
    > > > as it might be a way of getting around paying the regular price. By
    > > > the way, make sure the rep makes a note of the offer on your account.
    > > > As i've learned over the years, you never know what you get from one
    > > > rep to the next. Hope this helps!
    > > >

    > >
    > > Yes I got the offer and am using it

    >
    > me too






  6. #6
    Michael Arends
    Guest

    Re: Vision For Less

    Smiling Wickedly, John answered:

    > I have the best price of all. My vision is FREE!
    >


    howd ya manage that?





  7. #7

    Re: Vision For Less



    O/Siris wrote:
    > In article <[email protected]>,
    > [email protected] says...
    >> I called customer service to cancel my Vision service, as i really wasn't using
    >> it enough to justify $15 per month. At the end of the call, the rep told me of
    >> a special deal if i ever wanted to restart Vision again. He said i could
    >> restart at any time for only $10 per month, instead of $15. I just wanted to
    >> let everyone know about this as it might be a way of getting around paying the
    >> regular price. By the way, make sure the rep makes a note of the offer on your
    >> account. As i've learned over the years, you never know what you get from one
    >> rep to the next. Hope this helps!
    >>

    >
    > Technically, the offer is still in test market phase. The $10 option
    > basically surrenders the download credit.


    Wow, cool!!!!! The download credit is absolutely worthless! I've
    *NEVER* found anything worth downloading from SPCS -- not even if it was
    free. Any idea whether they are offering this deal in the San Diego market?




  8. #8
    O/Siris
    Guest

    Re: Vision For Less

    In article <[email protected]socal.rr.com>,=20
    [email protected] says...
    >=20
    >=20
    > O/Siris wrote:
    > > In article <[email protected]>,=20
    > > [email protected] says...
    > >> I called customer service to cancel my Vision service, as i really was=

    n't using
    > >> it enough to justify $15 per month. At the end of the call, the rep t=

    old me of
    > >> a special deal if i ever wanted to restart Vision again. He said i co=

    uld
    > >> restart at any time for only $10 per month, instead of $15. I just wa=

    nted to
    > >> let everyone know about this as it might be a way of getting around pa=

    ying the
    > >> regular price. By the way, make sure the rep makes a note of the offe=

    r on your
    > >> account. As i've learned over the years, you never know what you get =

    from one
    > >> rep to the next. Hope this helps!
    > >>=20

    > >=20
    > > Technically, the offer is still in test market phase. The $10 option=

    =20
    > > basically surrenders the download credit.

    >=20
    > Wow, cool!!!!! The download credit is absolutely worthless! I've
    > *NEVER* found anything worth downloading from SPCS -- not even if it was
    > free. Any idea whether they are offering this deal in the San Diego mark=

    et?
    >=20
    >=20

    It's nationwide. If the rep sounds clueless (figure those odds =20
    ), see if asking for the "rolloff" option jiggles the brain. If not,=20
    keep calling. You'll find one who remembers.

    --=20
    R=D8=DF
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



  9. #9
    Røbert M.
    Guest

    Re: Vision For Less

    In article <[email protected]>,
    [email protected] (M Benz S Class) wrote:

    > As i've learned over the years, you never know what you get from one
    > rep to the next.


    Thats why SprintPCS is always rated worst for Customer Service.



  10. #10

    Re: Vision For Less



    Røbert M. wrote:

    > In article <[email protected]>,
    > [email protected] (M Benz S Class) wrote:
    >
    >> As i've learned over the years, you never know what you get from one
    >> rep to the next.

    >
    > Thats why SprintPCS is always rated worst for Customer Service.


    Geez, you're so boring, "Robert". Same stupid song, all the time.




  11. #11
    [email protected]SPAMPUHLEEZschnapp.org
    Guest

    Re: Vision For Less



    O/Siris wrote:

    > It's nationwide. If the rep sounds clueless (figure those odds
    > ), see if asking for the "rolloff" option jiggles the brain. If not,
    > keep calling. You'll find one who remembers.
    >


    I did get a positive response, right away (via the SPCS website, "email"
    customer service). The rep indicates that the $10/month plan includes
    "100 2-way text messages" and "unlimited email and SMS messages" as well
    as, of course, unlimited PCS Vision access.

    So, what's the difference between "2-way text messages" and SMS?

    I assume that SMS is what I get when I send to
    [email protected] ?

    How would I send or receive text messages via my Treo 600?




  12. #12
    fusQuanto
    Guest

    Re: Vision For Less

    On Sun, 04 Jul 2004 21:40:03 -0700
    Michael Arends <[email protected]> wrote:

    > Smiling Wickedly, John answered:
    >
    > > I have the best price of all. My vision is FREE!
    > >

    >
    > howd ya manage that?
    >
    >


    he just got a new phone and signed a new contract and got it free for 2 months.
    whoopee



  13. #13
    Steven J Sobol
    Guest

    Re: Vision For Less

    [email protected] <[email protected]> wrote:
    >
    > I did get a positive response, right away (via the SPCS website, "email"
    > customer service). The rep indicates that the $10/month plan includes
    > "100 2-way text messages" and "unlimited email and SMS messages" as well
    > as, of course, unlimited PCS Vision access.
    >
    > So, what's the difference between "2-way text messages" and SMS?


    None, AFAIK. Two-way text messages means you can receive SMS and send it.


    --
    JustThe.net Internet & New Media Services, http://JustThe.net/
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
    PGP Key available from your friendly local key server (0xE3AE35ED)
    Apple Valley, California Nothing scares me anymore. I have three kids.



  14. #14
    O/Siris
    Guest

    Re: Vision For Less

    In article <[email protected]>,=20
    [email protected][email protected]=20
    says...
    >=20
    >=20
    > O/Siris wrote:
    >=20
    > > It's nationwide. If the rep sounds clueless (figure those odds =20
    > > ), see if asking for the "rolloff" option jiggles the brain. If not,=

    =20
    > > keep calling. You'll find one who remembers.
    > >=20

    >=20
    > I did get a positive response, right away (via the SPCS website, "email"
    > customer service). The rep indicates that the $10/month plan includes
    > "100 2-way text messages" and "unlimited email and SMS messages" as well
    > as, of course, unlimited PCS Vision access.
    >=20
    > So, what's the difference between "2-way text messages" and SMS?
    >=20
    > I assume that SMS is what I get when I send to
    > [email protected] ?
    >=20
    > How would I send or receive text messages via my Treo 600?
    >=20
    >=20


    As Steve said, none. Someone got their message mixed up,=20
    methinks.

    It gives you 100.
    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  15. #15

    Re: Vision For Less



    Steven J Sobol wrote:

    > [email protected] <[email protected]> wrote:
    >>
    >> I did get a positive response, right away (via the SPCS website, "email"
    >> customer service). The rep indicates that the $10/month plan includes
    >> "100 2-way text messages" and "unlimited email and SMS messages" as well
    >> as, of course, unlimited PCS Vision access.
    >>
    >> So, what's the difference between "2-way text messages" and SMS?

    >
    > None, AFAIK. Two-way text messages means you can receive SMS and send it.


    Argh. Confusion abounds.

    The email CS rep is claiming that my $15/month "Sprint PCS Vision
    Pictures Pack" did "not include any Two-Way SMS Text Messages", whereas
    there will be "100 text messages included with the $10.00 PCS Vision plan".

    I have been using my [email protected] number quite a
    bit, for urgent, brief notifications. I had been under the impression
    that these were free, especially since I started my Vision service in
    January, before some limits were placed on SMS. I've never been charged
    for receiving these messages, and they simply aren't listed on my
    detailed invoice.


    This is all incredibly confusing. I really don't understand why Sprint
    has never bothered to explain the differences between the various text
    messaging methods. In particular, there seem to be three methods:

    1) Send SMS via the SPCS website;
    2) Send SMS via a conventional email client to
    [email protected];
    3) Send SMS via the SMS application on your phone (in my case, a Treo 600)

    Apparently, there may be some billing distinction between these, but
    this has never been clearly laid out. It would make sense to clarify
    all of this on the Sprint PCS website!




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