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  1. #1
    .com
    Guest
    So today I get this email:

    >Your latest Sprint PCS Invoice is now available online for viewing at
    > www.sprintpcs.com


    Minor catch 22 - I can't login, I don't have a Sprint Account anymore and can't
    login.

    Luckily after 3 phone calls, I get a rep that tells me:

    "I'm not supposed to help you, you don't have an account, but your Balance is
    showing as $-2.93"

    I don't know how they expect to collect from folks that do owe them money.




    See More: Sprint Billing Still FUBAR




  2. #2
    Thomas T. Veldhouse
    Guest

    Re: Sprint Billing Still FUBAR

    -----BEGIN PGP SIGNED MESSAGE-----
    Hash: SHA1

    Robert M <[email protected]> wrote:
    > So today I get this email:
    >
    >>Your latest Sprint PCS Invoice is now available online for viewing at
    >> www.sprintpcs.com

    >
    > Minor catch 22 - I can't login, I don't have a Sprint Account anymore and can't
    > login.
    >
    > Luckily after 3 phone calls, I get a rep that tells me:
    >
    > "I'm not supposed to help you, you don't have an account, but your Balance is
    > showing as $-2.93"
    >
    > I don't know how they expect to collect from folks that do owe them money.
    >


    If it helps any, the same exact problem occurred for me with Verizon. I
    had signed up for online billing and when I cancelled my phones, I would
    receive emails stating my bill was available online. I had to call and
    ask them to send me paper bills moving forward.

    OH ... do you really want us to believe that you have cancelled your
    account with Sprint? I have my doubts ... you said that at least once
    before and came back from AT&T with your tail between your legs.

    - --

    Thomas T. Veldhouse
    Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

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  3. #3
    Bob Smith
    Guest

    Re: Sprint Billing Still FUBAR


    ".com" <[email protected]> wrote in message
    news:[email protected]
    > So today I get this email:
    >
    > >Your latest Sprint PCS Invoice is now available online for viewing at
    > > www.sprintpcs.com

    >
    > Minor catch 22 - I can't login, I don't have a Sprint Account anymore and

    can't
    > login.
    >
    > Luckily after 3 phone calls, I get a rep that tells me:
    >
    > "I'm not supposed to help you, you don't have an account, but your Balance

    is
    > showing as $-2.93"
    >
    > I don't know how they expect to collect from folks that do owe them money.



    So, Phillipe ... are you telling us that you no longer have an account
    through SPCS?

    Bob





  4. #4
    Scott Stephenson
    Guest

    Re: Sprint Billing Still FUBAR


    ".com" <[email protected]> wrote in message
    news:[email protected]
    > So today I get this email:
    >
    > >Your latest Sprint PCS Invoice is now available online for viewing at
    > > www.sprintpcs.com

    >
    > Minor catch 22 - I can't login, I don't have a Sprint Account anymore and

    can't
    > login.


    So, you requested that they stop sending a paper bill- THEY DID IT.

    So, you requested cancellation of your account (not Sprint)- THEY DID IT.

    So, they sent you a paper bill for the final amount- THEY DI............ oh
    wait, you exhibited the patience of a three year old on this one. Here's a
    clue, troll- email travels much quicker than snailmail, and the fact that
    you got the email doesn't have a thing to do with billing.

    >
    > Luckily after 3 phone calls, I get a rep that tells me:
    >
    > "I'm not supposed to help you, you don't have an account, but your Balance

    is
    > showing as $-2.93"
    >
    > I don't know how they expect to collect from folks that do owe them money.



    Maybe they use their Collections group, not Customer Care. I'll bet
    Collections would have helped you first call if you had called the right
    number. Further evidence of your lack of a clue.





  5. #5
    Scott Stephenson
    Guest

    Re: Sprint Billing Still FUBAR


    ".com" <[email protected]> wrote in message
    news:[email protected]
    > So today I get this email:
    >
    > >Your latest Sprint PCS Invoice is now available online for viewing at
    > > www.sprintpcs.com

    >
    > Minor catch 22 - I can't login, I don't have a Sprint Account anymore and

    can't
    > login.
    >
    > Luckily after 3 phone calls, I get a rep that tells me:
    >
    > "I'm not supposed to help you, you don't have an account, but your Balance

    is
    > showing as $-2.93"
    >
    > I don't know how they expect to collect from folks that do owe them money.
    >


    I took some time to think about it, and I have narrowed it down to a couple
    of possibilities:

    1. The paper they were printing your bill on is on one of the secret
    recalls lists- its biodegradeable.

    2. Your State AG is investigating the vast areas of blank paper between the
    printing. It seems that the AG feels that the coverage on the paper does
    accurately reflect the detail of printing required to provide an accurate
    bill.

    3. Having ported your number to another carrier, Sprint has hidden your
    bill, in an attempt to hide the number of customers porting out from their
    investors (although I would think in your case they would take out full page
    ads).





  6. #6
    Bob Smith
    Guest

    Re: Sprint Billing Still FUBAR

    I just noticed something from ole Phillipe's post, once again showing what a
    hypocrite he is. He can't stand cusswords and makes an effort to attack
    someone for it, yet has no problem, posting an acronym, which includes the
    words he so dearly detests ...

    So, what's your excuse for that Phillipe ... ?

    Bob





  7. #7
    Frau Himmel
    Guest

    Re: Sprint Billing Still FUBAR

    Bob Smith wrote:
    > I just noticed something from ole Phillipe's post, once again showing what a
    > hypocrite he is. He can't stand cusswords and makes an effort to attack
    > someone for it, yet has no problem, posting an acronym, which includes the
    > words he so dearly detests ...
    >
    > So, what's your excuse for that Phillipe ... ?
    >
    > Bob
    >
    >


    Oh.. he's a piece of ****.


    Frau Himmel
    Still trying to outrun the death grip clutches of The Strangler



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