Results 1 to 11 of 11
  1. #1
    Stacy
    Guest
    Hello,

    Can anyone give me their opinion on this situation?

    My two year contract with Sprint is finished next month. Sprint sent
    me a coupon for $150 towards one new phone. I have two phones on the
    account.
    I went to the store and decided on two new Samsung A680 phones. The
    price was
    $129 with a two year contract.

    When I gave my order and the coupon to the sales clerk, she said.
    "The real price is $279. So, your coupon will bring the price down to
    $129 for one phone.
    On the second phone, you will pay $279." I replied that "No, I will
    not pay
    $279 for one of the phones. I will sign another 2 year contract"

    I got nowhere. Her manager simply repeated her words.

    Is this Sprint's policy? Is it true that Sprint charges their
    customers $279
    for the same phone that it charges new people $129? And expects them
    to sign a two year contract.

    In truth, this is the first time in two years that I have been unhappy
    with Sprint service. But this will be a dealbreaker.

    Thanks for your opinion
    Stacy



    See More: Sprint mobile phone prices




  2. #2
    =?ISO-8859-15?Q?O/Siris?=
    Guest

    Re: Sprint mobile phone prices

    In article <[email protected]>, c-
    [email protected] says...
    > Is this Sprint's policy? Is it true that Sprint charges their
    > customers $279
    > for the same phone that it charges new people $129? And expects them
    > to sign a two year contract.
    >=20


    That's not the *whole* story. But, at the store counter, that's the=20
    basic truth. Existing customers qualify for rebates under varying=20
    conditions, such as 18 months under the "New for You" upgrade program,=20
    but the rebate is *not* instant. It's mail-in. So, at the store=20
    counter, you still pay full price. The rebate comes in the mail some 8-
    12 weeks later.

    But that only applies if both lines qualify for the discount. Based on=20
    your description, one of the lines did not.


    --=20
    R=D8=DF
    O/Siris
    ~+~
    A thing moderately good is not so good as it ought to be.
    Moderation in temper is always a virtue,
    but moderation in principle is always a vice.
    Thomas Paine, "The Rights of Man", 1792



  3. #3
    John Richards
    Guest

    Re: Sprint mobile phone prices

    "O/Siris" <[email protected]întpcs.côm> wrote in message news:[email protected]
    In article <[email protected]>, c-
    [email protected] says...
    > Existing customers qualify for rebates under varying

    conditions, such as 18 months under the "New for You" upgrade program,
    but the rebate is *not* instant. It's mail-in. So, at the store
    counter, you still pay full price. The rebate comes in the mail some 8-
    12 weeks later.
    But that only applies if both lines qualify for the discount. Based on
    your description, one of the lines did not. <

    So if both my lines complete the 18 month waiting period for the
    "New for You" upgrade program simultaneously, both will qualify for
    a new phone mail-in rebate, for a total of 2 X $150 =$300?


    --
    John Richards




  4. #4
    Steve Sobol
    Guest

    Re: Sprint mobile phone prices

    John Richards wrote:

    > So if both my lines complete the 18 month waiting period for the
    > "New for You" upgrade program simultaneously, both will qualify for
    > a new phone mail-in rebate, for a total of 2 X $150 =$300?


    They should.

    >



    --
    JustThe.net Internet & New Media Services, http://JustThe.net/
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
    PGP Key available from your friendly local key server (0xE3AE35ED)
    Apple Valley, California Nothing scares me anymore. I have three kids.



  5. #5
    Stacy
    Guest

    Re: Sprint mobile phone prices

    Why wouldn't both phones qualify?

    Sprint's policy seems to be akin to a car dealership saying that,
    since you purchased a car from them two years earlier, you must pay
    list price for a new car.

    And, BTW, Yes, that's the whole story.
    > That's not the *whole* story.

    Thanks,
    Stacy

    O/Siris <[email protected]întpcs.côm> wrote in message news:<[email protected]>...
    > In article <[email protected]>, c-
    > [email protected] says...
    > > Is this Sprint's policy? Is it true that Sprint charges their
    > > customers $279
    > > for the same phone that it charges new people $129? And expects them
    > > to sign a two year contract.
    > >

    >
    > That's not the *whole* story. But, at the store counter, that's the
    > basic truth. Existing customers qualify for rebates under varying
    > conditions, such as 18 months under the "New for You" upgrade program,
    > but the rebate is *not* instant. It's mail-in. So, at the store
    > counter, you still pay full price. The rebate comes in the mail some 8-
    > 12 weeks later.
    >
    > But that only applies if both lines qualify for the discount. Based on
    > your description, one of the lines did not.




  6. #6
    John Richards
    Guest

    Re: Sprint mobile phone prices

    Stacy, I saw nothing in your original post to indicate that only one
    line qualified for a rebate. Check both of your lines' rebate status:
    http://www.sprintrebates.com/track/sprintpcs/index.jsp

    --
    John Richards


    "Stacy" <[email protected]> wrote in message news:[email protected]
    > Why wouldn't both phones qualify?
    >
    > Sprint's policy seems to be akin to a car dealership saying that,
    > since you purchased a car from them two years earlier, you must pay
    > list price for a new car.
    >
    > And, BTW, Yes, that's the whole story.
    > > That's not the *whole* story.

    > Thanks,
    > Stacy





  7. #7
    Tony
    Guest

    Re: Sprint mobile phone prices

    On 15 Nov 2004 09:53:11 -0800, [email protected] (Stacy) wrote:

    <<snip>>
    >
    >And, BTW, Yes, that's the whole story.
    > > That's not the *whole* story.

    >Thanks,
    >Stacy


    Stacy, I think he meant that's not the whole story because the sprint
    CSR was holding back info...not you.


    Tony

    >>
    >> That's not the *whole* story. But, at the store counter, that's the
    >> basic truth. Existing customers qualify for rebates under varying
    >> conditions, such as 18 months under the "New for You" upgrade program,
    >> but the rebate is *not* instant. It's mail-in. So, at the store
    >> counter, you still pay full price. The rebate comes in the mail some 8-
    >> 12 weeks later.
    >>
    >> But that only applies if both lines qualify for the discount. Based on
    >> your description, one of the lines did not.





  8. #8
    let_it_ride
    Guest

    Re: Sprint mobile phone prices

    Hmmm, I guess that would be true if car dealers were in the practice of
    selling their cars at a loss. Somehow I don't think that is the case.


    "Stacy" <[email protected]> wrote in message
    news:[email protected]
    > Why wouldn't both phones qualify?
    >
    > Sprint's policy seems to be akin to a car dealership saying that,
    > since you purchased a car from them two years earlier, you must pay
    > list price for a new car.
    >
    > And, BTW, Yes, that's the whole story.
    > > That's not the *whole* story.

    > Thanks,
    > Stacy
    >
    > O/Siris <[email protected]întpcs.côm> wrote in message
    > news:<[email protected]>...
    >> In article <[email protected]>, c-
    >> [email protected] says...
    >> > Is this Sprint's policy? Is it true that Sprint charges their
    >> > customers $279
    >> > for the same phone that it charges new people $129? And expects them
    >> > to sign a two year contract.
    >> >

    >>
    >> That's not the *whole* story. But, at the store counter, that's the
    >> basic truth. Existing customers qualify for rebates under varying
    >> conditions, such as 18 months under the "New for You" upgrade program,
    >> but the rebate is *not* instant. It's mail-in. So, at the store
    >> counter, you still pay full price. The rebate comes in the mail some 8-
    >> 12 weeks later.
    >>
    >> But that only applies if both lines qualify for the discount. Based on
    >> your description, one of the lines did not.






  9. #9
    Stacy
    Guest

    Re: Sprint mobile phone prices

    John

    Thanks for the link. Yes, according to that website, both phones are
    eligible for the rebate.

    Thanks, again
    Stacy

    "John Richards" <[email protected]> wrote in message news:<Yu6md.20[email protected]>...
    > Stacy, I saw nothing in your original post to indicate that only one
    > line qualified for a rebate. Check both of your lines' rebate status:
    > http://www.sprintrebates.com/track/sprintpcs/index.jsp
    >
    > --
    > John Richards
    >
    >
    > "Stacy" <[email protected]> wrote in message news:[email protected]
    > > Why wouldn't both phones qualify?
    > >
    > > Sprint's policy seems to be akin to a car dealership saying that,
    > > since you purchased a car from them two years earlier, you must pay
    > > list price for a new car.
    > >
    > > And, BTW, Yes, that's the whole story.
    > > > That's not the *whole* story.

    > > Thanks,
    > > Stacy




  10. #10
    O/Siris
    Guest

    Re: Sprint mobile phone prices

    In article <[email protected]>, Steve=20
    [email protected] says...
    > > So if both my lines complete the 18 month waiting period for the
    > > "New for You" upgrade program simultaneously, both will qualify for
    > > a new phone mail-in rebate, for a total of 2 X $150 =3D$300?

    >=20
    > They should.
    >=20
    > >=20

    >=20
    >=20


    What Steve said.

    --=20
    R=D8=DF
    O/Siris
    -+-
    **A thing moderately good is not so good as it=20
    ought to be. Moderation in temper is always a=20
    virtue, but moderation in principle is always a
    vice.**
    -Thomas Paine. The Rights of Man. 1792-



  11. #11
    O/Siris
    Guest

    Re: Sprint mobile phone prices

    In article <[email protected]>,=20
    [email protected] says...
    > Stacy, I think he meant that's not the whole story because the sprint
    > CSR was holding back info...not you.
    >=20


    I opted not to bother to argue the point, but that's=20
    basically what I meant.

    --=20
    R=D8=DF
    O/Siris
    -+-
    **A thing moderately good is not so good as it=20
    ought to be. Moderation in temper is always a=20
    virtue, but moderation in principle is always a
    vice.**
    -Thomas Paine. The Rights of Man. 1792-



  • Similar Threads