Results 1 to 2 of 2
  1. #1
    Rico
    Guest

    Is not 24/7 anymore ?
    I tried calling tonight about 9EST, and to my suprise they said call back
    during business hours.
    I know for a fact that I've called at all odd hours of the night before
    without any problems.



    See More: Customer service




  2. #2
    Leisa
    Guest

    Re: Customer service


    "Rico" <[email protected]> wrote in message
    news:[email protected]
    >
    > Is not 24/7 anymore ?
    > I tried calling tonight about 9EST, and to my suprise they said call back
    > during business hours.
    > I know for a fact that I've called at all odd hours of the night before
    > without any problems.


    Customer service hasn't been 24/7 in the entire 2 years 10 months I've
    worked for Sprint. The latest shift when I started working here ended at
    2am, and the earliest starting shift was 6am. I believe they open later and
    close earlier now but I can't remember the exact hours. The voice Trouble
    department is 24/7 if something is wrong with your service, (and then only
    at one of the 2 call centers that has Trouble), but regular customer
    service is not open all hours.

    Leisa






  • Similar Threads