Results 1 to 8 of 8
  1. #1
    Hemant Shah
    Guest

    Folks,

    I received Novatel Merlin C201 card for our company and I am trying to
    install it on my laptop. Installation runs without any problem but when I
    try to start the connection manager it gives me erorr that either my card is
    already in use or it could not find the card.

    I went through Sprint tech support and the guy walked me through some steps
    and I found that in

    Control Panel -> System -> Hardware -> Device Manager

    The Novatel device had "!" which meant that it was not able to find the
    resources. The support guy mentioned that it was not able to find free IRQ.

    There were couple of IRQs available. I also uninstalled Blue tooth device
    and disabled internal modem to free up more IRQs but I am still having same
    problem.

    Has anyone installed Merlin C201 card on XP Home edition SP1?

    Thanks.

    --
    Hemant Shah /"\ ASCII ribbon campaign
    E-mail: [email protected] \ / ---------------------
    X against HTML mail
    TO REPLY, REMOVE NoJunkMail / \ and postings
    FROM MY E-MAIL ADDRESS.
    -----------------[DO NOT SEND UNSOLICITED BULK E-MAIL]------------------
    I haven't lost my mind, Above opinions are mine only.
    it's backed up on tape somewhere. Others can have their own.



    See More: Problem installing merlin C201 on XP




  2. #2
    Frank Thomas
    Guest

    Re: Problem installing merlin C201 on XP


    "Hemant Shah" <[email protected]> wrote in message
    news:[email protected]
    >
    > Folks,
    >
    > I received Novatel Merlin C201 card for our company and I am trying to
    > install it on my laptop. Installation runs without any problem but when

    I
    > try to start the connection manager it gives me erorr that either my

    card is
    > already in use or it could not find the card.
    >
    > I went through Sprint tech support and the guy walked me through some

    steps
    > and I found that in
    >
    > Control Panel -> System -> Hardware -> Device Manager
    >
    > The Novatel device had "!" which meant that it was not able to find the
    > resources. The support guy mentioned that it was not able to find free

    IRQ.
    >
    > There were couple of IRQs available. I also uninstalled Blue tooth

    device
    > and disabled internal modem to free up more IRQs but I am still having

    same
    > problem.
    >
    > Has anyone installed Merlin C201 card on XP Home edition SP1?
    >
    > Thanks.
    >



    Yes, I run it on Win XP home and used to have that same error message. This
    is the workaround I used:

    Shut down the computer, take out the card, and then restart the computer
    Wait till the desktop is fully reloaded and quiets down
    Then insert the card
    Then start the connection manager

    For me that solved it, the only time I would get that error message was if I
    had the card in when I booted the computer up and then tried to start the
    connection manager

    In the last month, I had some major windows issues, and did a full recovery
    /windows reinstall on the laptop with the recovery CD.

    Installing the connection manager was one of the first programs I loaded in
    afterwards, and have not had a problem since







  3. #3
    Frank Thomas
    Guest

    Re: Problem installing merlin C201 on XP


    "Hemant Shah" <[email protected]> wrote in message
    news:[email protected]
    >
    > Folks,
    >
    > I received Novatel Merlin C201 card for our company and I am trying to
    > install it on my laptop. Installation runs without any problem but when

    I
    > try to start the connection manager it gives me erorr that either my

    card is
    > already in use or it could not find the card.
    >
    > I went through Sprint tech support and the guy walked me through some

    steps
    > and I found that in
    >
    > Control Panel -> System -> Hardware -> Device Manager
    >
    > The Novatel device had "!" which meant that it was not able to find the
    > resources. The support guy mentioned that it was not able to find free

    IRQ.
    >
    > There were couple of IRQs available. I also uninstalled Blue tooth

    device
    > and disabled internal modem to free up more IRQs but I am still having

    same
    > problem.
    >
    > Has anyone installed Merlin C201 card on XP Home edition SP1?
    >
    > Thanks.
    >



    Yes, I run it on Win XP home and used to have that same error message. This
    is the workaround I used:

    Shut down the computer, take out the card, and then restart the computer
    Wait till the desktop is fully reloaded and quiets down
    Then insert the card
    Then start the connection manager

    For me that solved it, the only time I would get that error message was if I
    had the card in when I booted the computer up and then tried to start the
    connection manager

    In the last month, I had some major windows issues, and did a full recovery
    /windows reinstall on the laptop with the recovery CD.

    Installing the connection manager was one of the first programs I loaded in
    afterwards, and have not had a problem since







  4. #4
    Hemant Shah
    Guest

    Re: Problem installing merlin C201 on XP

    While stranded on information super highway Frank Thomas wrote:
    >
    > "Hemant Shah" <[email protected]> wrote in message
    > news:[email protected]
    >>
    >> Folks,
    >>
    >> I received Novatel Merlin C201 card for our company and I am trying to
    >> install it on my laptop. Installation runs without any problem but when

    > I
    >> try to start the connection manager it gives me erorr that either my

    > card is
    >> already in use or it could not find the card.
    >>
    >> I went through Sprint tech support and the guy walked me through some

    > steps
    >> and I found that in
    >>
    >> Control Panel -> System -> Hardware -> Device Manager
    >>
    >> The Novatel device had "!" which meant that it was not able to find the
    >> resources. The support guy mentioned that it was not able to find free

    > IRQ.
    >>
    >> There were couple of IRQs available. I also uninstalled Blue tooth

    > device
    >> and disabled internal modem to free up more IRQs but I am still having

    > same
    >> problem.
    >>
    >> Has anyone installed Merlin C201 card on XP Home edition SP1?
    >>
    >> Thanks.
    >>

    >
    >
    > Yes, I run it on Win XP home and used to have that same error message. This
    > is the workaround I used:
    >
    > Shut down the computer, take out the card, and then restart the computer
    > Wait till the desktop is fully reloaded and quiets down
    > Then insert the card
    > Then start the connection manager
    >
    > For me that solved it, the only time I would get that error message was if I
    > had the card in when I booted the computer up and then tried to start the
    > connection manager


    That's what I have been doing. I always inserted card after booting
    the computer, but it still has problem.

    >
    > In the last month, I had some major windows issues, and did a full recovery
    > /windows reinstall on the laptop with the recovery CD.
    >
    > Installing the connection manager was one of the first programs I loaded in
    > afterwards, and have not had a problem since
    >
    >
    >
    >


    --
    Hemant Shah /"\ ASCII ribbon campaign
    E-mail: [email protected] \ / ---------------------
    X against HTML mail
    TO REPLY, REMOVE NoJunkMail / \ and postings
    FROM MY E-MAIL ADDRESS.
    -----------------[DO NOT SEND UNSOLICITED BULK E-MAIL]------------------
    I haven't lost my mind, Above opinions are mine only.
    it's backed up on tape somewhere. Others can have their own.



  5. #5
    Frank Thomas
    Guest

    Re: Problem installing merlin C201 on XP

    > That's what I have been doing. I always inserted card after booting
    > the computer, but it still has problem.
    >


    Well, it sounds like there may be a number of i subtle ssues that prevent
    that card from working in your laptop.

    What I can tell you is that I have the C201 on a Windows XP home edition
    Toshiba laptop. When initially installed it exhibited the same problems you
    report., except I was able to work around them Later, when I had to do a
    complete windows recovery of the computer, the problem went away.

    I don't know what your circumstances are, but, you might weigh the time
    effort and frustration of trying to fix it with the effort it would take to
    do a complete restore, and make the connection manager and card the first
    thing that goes back in. (And set up a restore point once it works before
    anything else gets reinstalled) This basically bypasses all the complicated
    expert diagnosing and guesswork, and it sounds like you already have tried
    the kinds of things I might otherwise suggest, like looking for IRQ
    conflicts. A complete OS recovery is kind of drastic, but it worked for me.






  6. #6
    Hemant Shah
    Guest

    Re: Problem installing merlin C201 on XP

    While stranded on information super highway Frank Thomas wrote:
    >> That's what I have been doing. I always inserted card after booting
    >> the computer, but it still has problem.
    >>

    >
    > Well, it sounds like there may be a number of i subtle ssues that prevent
    > that card from working in your laptop.
    >
    > What I can tell you is that I have the C201 on a Windows XP home edition
    > Toshiba laptop. When initially installed it exhibited the same problems you
    > report., except I was able to work around them Later, when I had to do a
    > complete windows recovery of the computer, the problem went away.
    >
    > I don't know what your circumstances are, but, you might weigh the time
    > effort and frustration of trying to fix it with the effort it would take to
    > do a complete restore, and make the connection manager and card the first
    > thing that goes back in. (And set up a restore point once it works before
    > anything else gets reinstalled) This basically bypasses all the complicated
    > expert diagnosing and guesswork, and it sounds like you already have tried
    > the kinds of things I might otherwise suggest, like looking for IRQ
    > conflicts. A complete OS recovery is kind of drastic, but it worked for me.
    >


    Unfortunately, a complete OS recovery is not an option right now for me.

    >
    >


    --
    Hemant Shah /"\ ASCII ribbon campaign
    E-mail: [email protected] \ / ---------------------
    X against HTML mail
    TO REPLY, REMOVE NoJunkMail / \ and postings
    FROM MY E-MAIL ADDRESS.
    -----------------[DO NOT SEND UNSOLICITED BULK E-MAIL]------------------
    I haven't lost my mind, Above opinions are mine only.
    it's backed up on tape somewhere. Others can have their own.



  7. #7
    BrianT
    Guest

    Re: Problem installing merlin C201 on XP

    I had the same problems, I removed the card and reinstalled the software,
    inserted the card and it worked fine.
    I'm not sure if this will fix your issue but it is an easy thing to try.
    You may try totally removing the software first.


    "Hemant Shah" <[email protected]> wrote in message
    news:[email protected]
    >
    > Folks,
    >
    > I received Novatel Merlin C201 card for our company and I am trying to
    > install it on my laptop. Installation runs without any problem but when I
    > try to start the connection manager it gives me erorr that either my card
    > is
    > already in use or it could not find the card.
    >
    > I went through Sprint tech support and the guy walked me through some
    > steps
    > and I found that in
    >
    > Control Panel -> System -> Hardware -> Device Manager
    >
    > The Novatel device had "!" which meant that it was not able to find the
    > resources. The support guy mentioned that it was not able to find free
    > IRQ.
    >
    > There were couple of IRQs available. I also uninstalled Blue tooth device
    > and disabled internal modem to free up more IRQs but I am still having
    > same
    > problem.
    >
    > Has anyone installed Merlin C201 card on XP Home edition SP1?
    >
    > Thanks.
    >
    > --
    > Hemant Shah /"\ ASCII ribbon campaign
    > E-mail: [email protected] \ / ---------------------
    > X against HTML mail
    > TO REPLY, REMOVE NoJunkMail / \ and postings
    > FROM MY E-MAIL ADDRESS.
    > -----------------[DO NOT SEND UNSOLICITED BULK E-MAIL]------------------
    > I haven't lost my mind, Above opinions are mine only.
    > it's backed up on tape somewhere. Others can have their own.






  8. #8
    BrianT
    Guest

    Re: Problem installing merlin C201 on XP

    I had the same problems, I removed the card and reinstalled the software,
    inserted the card and it worked fine.
    I'm not sure if this will fix your issue but it is an easy thing to try.
    You may try totally removing the software first.


    "Hemant Shah" <[email protected]> wrote in message
    news:[email protected]
    >
    > Folks,
    >
    > I received Novatel Merlin C201 card for our company and I am trying to
    > install it on my laptop. Installation runs without any problem but when I
    > try to start the connection manager it gives me erorr that either my card
    > is
    > already in use or it could not find the card.
    >
    > I went through Sprint tech support and the guy walked me through some
    > steps
    > and I found that in
    >
    > Control Panel -> System -> Hardware -> Device Manager
    >
    > The Novatel device had "!" which meant that it was not able to find the
    > resources. The support guy mentioned that it was not able to find free
    > IRQ.
    >
    > There were couple of IRQs available. I also uninstalled Blue tooth device
    > and disabled internal modem to free up more IRQs but I am still having
    > same
    > problem.
    >
    > Has anyone installed Merlin C201 card on XP Home edition SP1?
    >
    > Thanks.
    >
    > --
    > Hemant Shah /"\ ASCII ribbon campaign
    > E-mail: [email protected] \ / ---------------------
    > X against HTML mail
    > TO REPLY, REMOVE NoJunkMail / \ and postings
    > FROM MY E-MAIL ADDRESS.
    > -----------------[DO NOT SEND UNSOLICITED BULK E-MAIL]------------------
    > I haven't lost my mind, Above opinions are mine only.
    > it's backed up on tape somewhere. Others can have their own.






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