Sprint Nextel merger is a bad thing for Nextel Staff

On Sun, 12 Dec 2004 20:47:17 GMT, "Jason" <[email protected]>
said in alt.cellular:

>Is it possible for Motorola to produce a phone that used CDMA for voice and
>data and iden for PPT?

Of course.

---

› See More: Sprint Nextel merger is a bad thing for Nextel Staff

If it's regarding customer service people they are disposable to cellular
companies. My 15 years of using a cellular service I haven't once talked to
a competent customer service rep who knew what they were selling and
supporting. Who cares...they'll just be hired by Verizon or Cingular and
continue to answer questions wrong and make it terribly hard for customers
to get any satisfaction. That's just the way some people are and the company
lets it happen.

<[email protected]> wrote in message
news:[email protected]...
> It's too bad that Sprint appears to be taking a majority share in
> regard to the merger. They are trying to make this look like a 50-50
> merger, but anyone familiar with business knows that this is just smoke
> and mirrors, and that Sprint is really just buying Nextel's customers
> and bandwidth.
>
> The real loser will be the Nextel employees. Nextel is an outstanding
> corporation, which has often ranked high on the "best companies to work
> for" surveys. Sprint has always been in chaos, and will lay off
> thousands without a moment's notice. Perhaps this is why they are third
> in the industry. Hopefully better companies like Cingular and Verizon
> will begin hiring soon so that the Nextel employees that Sprint WILL
> lay off will be able to find employment.
>
> It's really sad to see a good company be acquired by a bad one.
>
> Gerald
>

In article <[email protected]>,=20
[email protected] says...
> Sprint has the highest customer turnover in the industry. Nextel has
> the lowest.
>=20

That is simply not true. Unless you've already opted to ignore=20
statistics on AT&T's churn rates, which exploded prior to the merger.

--=20
R=D8=DF
O/Siris
~+~
A thing moderately good is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.
Thomas Paine, "The Rights of Man", 1792

In article <[email protected]>,=20
[email protected] says...
> Sounds good, until someone in India takes over your job.
>=20
>=20

If you choose to feel helpless, you have that right. I choose=20
otherwise.

--=20
R=D8=DF
O/Siris
~+~
A thing moderately good is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.
Thomas Paine, "The Rights of Man", 1792

In article <[email protected]>,
Steve Sobol <[email protected]> wrote:

> Stan wrote:
> > That is unless Nextel employees want to move to India. Sprint has a large
> > chunk of its customer service there.
>
> I've heard this said before, but can't confirm it.

Then you must be unique. It's over a year old story:

<http://news.com.com/Sprint+crafts+ov...n/2100-1033_3-
5061630.html?tag=bplst>

Call for support and see if you're talking to Pradeep.

Sprint has its WLNP help in the Phillipines.

On 12 Dec 2004 10:04:39 -0800, "Enrique" <[email protected]>
wrote:

>Let the facts speak for themselves....
>
>Sprint has the highest customer turnover in the industry. Nextel has
>the lowest.

Customer service probably has a bearing, at least to some people, but
the basic reason for the disparity is business customers change
suppliers much less often than consumers. In this instance, you can
think of Nextel as being a rather large supplier of wireless services
to corporate America and governments. They want stability and quality
of service more than the absolute, rock bottom, lowest price.
>
>Check out http://finance.yahoo.com/q/ks?s=FON. Click on Key Statistics
>and you will see Sprint's profit margin is -4.51% wherease Nextel's
>profit is 24.41% (see key statistics at
>http://finance.yahoo.com/q/ks?s=NXTL for more detail.)
>
>The more recent articles indiate the Nextel's CEO would become Chairman
>of the new company Sprint-Nextel and Sprints CEO would become the new
>companies CEO.
>
>The article also says the differences in technology will be a big
>obstacle for these companies and that rival Verizon is in discussions
>about acquiring Sprint to stop merger.

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <[email protected]> on Sun, 12 Dec 2004 14:21:19 -0500,
Ralph Blach <[email protected]> wrote:

>well, I dont understand this merger because of the infra structure
>differences.
>
>I wonder if Sprint has decided to go GSM?

Nextel has reportedly decided to go CDMA2000 to replace its badly aging iDEN
technology.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

"O/Siris" <0siris@sprîntpcs.côm> wrote in message news:[email protected]...
In article <[email protected]>,
[email protected] says...
>> Sounds good, until someone in India takes over your job.
>
> If you choose to feel helpless, you have that right. I choose
> otherwise.

I wouldn't be so smug, if I were you.
Sometimes one does everything right, and chooses all the right
responses, yet circumstances cause one to be unsuccessful.
Gloating over less fortunate individuals is not appropriate.

--
John Richards

Jack Zwick wrote:
>>I've heard this said before, but can't confirm it.
>
>
> Then you must be unique. It's over a year old story:

Unique? I've been called worse. Thank you for the link. I don't recall seeing
this; obviously I wasn't looking closely enough.

> <http://news.com.com/Sprint+crafts+ov...n/2100-1033_3-
> 5061630.html?tag=bplst>
>
> Call for support and see if you're talking to Pradeep.
>
> Sprint has its WLNP help in the Phillipines.


--
JustThe.net Internet & New Media Services, http://JustThe.net/
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP Key available from your friendly local key server (0xE3AE35ED)
Apple Valley, California Nothing scares me anymore. I have three kids.

In alt.cellular.sprintpcs Fester <[email protected]> wrote:
> SO does DELL PC Sprint is one of the worst place to be a CS Rep

DELL gave up on that venture long ago. They found the quality lacking
.... reportedly.

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Spammers please contact me at [email protected].

"Thomas T. Veldhouse" <[email protected]> wrote in message
news:[email protected]...
> In alt.cellular.sprintpcs Fester <[email protected]> wrote:
> > SO does DELL PC Sprint is one of the worst place to be a CS Rep
>
> DELL gave up on that venture long ago. They found the quality lacking
> ... reportedly.

DELL outsources extensively. They only brought some of it back for the high
profile customers who complained and then spinned it to make it sound like
all support was here.




>
> --
> Thomas T. Veldhouse
> Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
> Spammers please contact me at [email protected].
>

In article=20
<[email protected]>,=20
[email protected] says...
> In message <[email protected]> "John
> Richards" <[email protected]> wrote:
>=20
> >>> And did their "job hunt training" help you find a better job... and b=
y
> >>> better, I mean more that a job working at a kiosk in the mall for
> >>> T-MOBILE?
> >>
> >> How does System Administrator sound?
> >
> >How much of that was due to being in the right place at the right
> >time as opposed to being due to the job hunt training?
> >I was laid of by a large ISP three years ago and also received
> >job hunt training, but it didn't do a bit of good. There were
> >no tech job openings within my commute area, and I couldn't
> >move away or my wife would have lost a good job.
>=20
> How much did "right place at the right time" only happen due to
> training?
>=20
>=20
>=20

Same question I was going to ask. Sprint can't create a=20
job market that isn't there. But they took the time to=20
help me find something. Whether spectacular or not, I=20
think that is, at least, noteworthy.

--=20
R=D8=DF
O/Siris
-+-
**A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.**
-Thomas Paine. The Rights of Man. 1792-

In article <1102874679.293393.23880
@z14g2000cwz.googlegroups.com>,=20
[email protected] says...
> Check out http://finance.yahoo.com/q/ks?s=3DFON. Click on Key Statistics
> and you will see Sprint's profit margin is -4.51% wherease Nextel's
> profit is 24.41% (see key statistics at
> http://finance.yahoo.com/q/ks?s=3DNXTL for more detail.)
>=20

Apples and orangutans. You're comparing a combined=20
wireline and wireless company with a purely wireless one.

SPCS division made a profit in 3Q04.

http://www.sprint.com/sprint/ir/fn/qe/3q04.pdf

Fourth page of that release.
--=20
R=D8=DF
O/Siris
-+-
**A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.**
-Thomas Paine. The Rights of Man. 1792-

In article <6Hjvd.32142$Rf1.20589
@newssvr19.news.prodigy.com>, John Richardsjr70
@blackhole.invalid says...
> I wouldn't be so smug, if I were you.
> Sometimes one does everything right, and chooses all the right
> responses, yet circumstances cause one to be unsuccessful.
> Gloating over less fortunate individuals is not appropriate.
>=20

It's got nothing to do with gloating. It's got to do with=20
attitude towards one's own future. If you fret over things=20
you cannot control, you'll drive yourself nuts.

What I *can* control is my self-assurance and willingness=20
to do what it takes. Donald trump went from billions to=20
bankrupt over things he couldn't really control, but it was=20
his attitude about what he *could* control that put him=20
back in the billions.

I'm no Donald Trump, but that doesn't mean I couldn't do=20
proportionate same were the need to arise.

--=20
R=D8=DF
O/Siris
-+-
**A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.**
-Thomas Paine. The Rights of Man. 1792-

In article <jzwick3-20A13E.08102313122004
@news1.west.earthlink.net>, Jack Zwickjzwick3
@mindspring.com says...
> Sprint has its WLNP help in the Phillipines.
>=20

Not entirely true. Sprint has WLNP support in multiple=20
locations, including within the USA.

--=20
R=D8=DF
O/Siris
-+-
**A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.**
-Thomas Paine. The Rights of Man. 1792-