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  1. #1
    Joseph Huber
    Guest
    I've been looking at the Sanyo 7400. It seems like a nice phone and
    Costco has a good price for the phone/accessory bundle, but I have
    some questions about it.

    1) The Sprint rep told me that the charging cable and data cable don't
    fit into the 7400 at the same time. I've seen various Internet sites
    that sell a USB cable which also charges the phone, while other
    websites indicate that these charging cables are not FCC-approved and
    will destory the phone. Any insight into who is correct?

    2) The 7400 is pretty new. I've found a few articles on the Internet
    indicating that the 7400 does not work the greatest with BitPim, and
    FutureDial does not yet have this phone in their compatibility list.
    Any comments on software compatibility?

    3) Does anybody have an email address for Sprint retention? I'd like
    to create a paper trail for any offer they may give me.

    Thanks!!

    Joseph Huber
    [email protected]



    See More: Sanyo 7400 questions




  2. #2
    Bob Smith
    Guest

    Re: Sanyo 7400 questions


    "Joseph Huber" <[email protected]> wrote in message
    news:[email protected]
    > I've been looking at the Sanyo 7400. It seems like a nice phone and
    > Costco has a good price for the phone/accessory bundle, but I have
    > some questions about it.
    >
    > 1) The Sprint rep told me that the charging cable and data cable don't
    > fit into the 7400 at the same time. I've seen various Internet sites
    > that sell a USB cable which also charges the phone, while other
    > websites indicate that these charging cables are not FCC-approved and
    > will destory the phone. Any insight into who is correct?


    Well, if it were yours truly, if the dual charging / USB cable isn't FCC
    approved, I'd stay away from it. Why take the chance of frying your phone?
    >
    > 2) The 7400 is pretty new. I've found a few articles on the Internet
    > indicating that the 7400 does not work the greatest with BitPim, and
    > FutureDial does not yet have this phone in their compatibility list.
    > Any comments on software compatibility?
    >

    It's a new phone, so I'm guessing they are still working out the coding on
    both ends.

    > 3) Does anybody have an email address for Sprint retention? I'd like
    > to create a paper trail for any offer they may give me.


    I don't believe there is a separate email address to the retention dept.
    When I have found the need to email SPCS from their site, I get a reply back
    from them via email, with return address of Sprint Customer Solutions
    [[email protected]]. I don't believe though that a direct initial
    email address will get a reply, unless there is a case number included in
    the subject header.

    Bob





  3. #3
    tom ronson
    Guest

    Re: Sanyo 7400 questions

    "Joseph Huber" <[email protected]> wrote in message
    news:[email protected]

    >indicate that these charging cables are not FCC-approved and
    > will destory the phone. Any insight into who is correct?


    The FCC doesn't do functionality, only interference tests --- so those who
    are saying this are probably trying to sell the non-charging cables they
    have.

    > 2) The 7400 is pretty new. I've found a few articles on the Internet
    > indicating that the 7400 does not work the greatest with BitPim, and
    > FutureDial does not yet have this phone in their compatibility list.
    > Any comments on software compatibility?


    BitPim will come around ---- but it might take some time for them. Great
    product BitPim ---- waaay better than the stuff of FuturDial and Susteen (or
    whatever it is).

    You might read over @ sprintusers.com for reception issues with this phone
    however ---- I'm not saying it has issues, but some are, including one
    sprint tech who suggested not to condemn Sanyo as a whole for this phone.

    > 3) Does anybody have an email address for Sprint retention? I'd like
    > to create a paper trail for any offer they may give me.


    If you want a paper trail record the call and transcribe the tape --- short
    of that I don't think you'll get what you're looking for.

    As a note, I called *2 about something and was put through to retention (who
    knows why). They offered 7 pm nights, move my numbers to my new area code
    with the OLD unlimited vision code left intact and another 10 percent off
    my bill. I told her no because I don't / won't do a two year contract with
    any cell carrier.

    ymmv.

    --tr






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  4. #4
    Bob Smith
    Guest

    Re: Sanyo 7400 questions


    "tom ronson" <[email protected]> wrote in message
    news:[email protected]
    > "Joseph Huber" <[email protected]> wrote in message
    > news:[email protected]
    >
    > >indicate that these charging cables are not FCC-approved and
    > > will destory the phone. Any insight into who is correct?

    >
    > The FCC doesn't do functionality, only interference tests --- so those who
    > are saying this are probably trying to sell the non-charging cables they
    > have.
    >
    > > 2) The 7400 is pretty new. I've found a few articles on the Internet
    > > indicating that the 7400 does not work the greatest with BitPim, and
    > > FutureDial does not yet have this phone in their compatibility list.
    > > Any comments on software compatibility?

    >
    > BitPim will come around ---- but it might take some time for them. Great
    > product BitPim ---- waaay better than the stuff of FuturDial and Susteen

    (or
    > whatever it is).


    Oh, I don't know how good Bit Pim is. Seems like every version after 7.15
    won't work with my 5300. I've tried them all, and had to unistall it, and
    then reinstall 7.15 to do any syncing with the phone book.

    Bob





  5. #5
    Joseph Huber
    Guest

    Re: Sanyo 7400 questions

    On Tue, 11 Jan 2005 14:16:40 -0500, "tom ronson"
    <[email protected]> wrote:
    >You might read over @ sprintusers.com for reception issues with this phone
    >however ---- I'm not saying it has issues, but some are, including one
    >sprint tech who suggested not to condemn Sanyo as a whole for this phone.


    I read a bunch of articles over there. The consensus of the ones that
    I've read seems to be that there is a bad batch of phones with a "call
    faded" issue, and that Sprint is aware of it. Many folks seem to be
    very pleased with the 7400 right out of the box, or once they get
    their defective phone replaced.


    Joseph Huber
    [email protected]



  6. #6
    tom ronson
    Guest

    Re: Sanyo 7400 questions

    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]

    > Oh, I don't know how good Bit Pim is.


    not sure what to say --- been pretty seamless for me.

    --tr





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  7. #7
    Carla
    Guest

    Re: Sanyo 7400 questions


    Good luck, if you get that kind of information give me a call!


    --
    Carla



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