Results 1 to 5 of 5
  1. #1
    Mij Adyaw
    Guest
    I am currently experiencing a new problem that I believe to be a tower
    handoff issue. I leave my home and while on a call and travel about 1/2
    mile. During this time, I am connected to Cell Site A and heading toward the
    location of Cell Site B. When I get to about 1/4 mile from Cell Site B, my
    phone will drop the call. I have the "signal loss" alert enabled on my phone
    so that I will get an audible tone when there is a signal loss. The phone
    exhibits the following symptoms:

    The signal loss audible alert is beeping at a rate of about 5 times per
    second and the display alternates back and forth between "Loss of Signal"
    and "Searching for Signal" messages. This process will continue for about 10
    to 30 seconds. The phone then locks onto the Cell Site B that is now within
    my line of site and begins to operate normally.

    I also get similar results if I am NOT on a phone call. The phone is locked
    onto Cell Site A and I am traveling toward Cell Site B. When I get to about
    1/4 mile from Cell Site B (Cell Site B is visible at that time) the signal
    loss audible alert is beeping at a rate of about 5 times per second and the
    display alternates back and forth between "Loss of Signal" and "Searching
    for Signal" messages. This process will continue for about 10 to 30 seconds.
    The phone then locks onto Cell Site B that is now within my line of site and
    begins to operate normally.

    I have another interesting variant on this experiment. If I start out
    connected to Cell Site B and then travel toward Cell Site A, the handoff
    functions correctly and there is no problem. When traveling in the other
    direction, it appears that the handoff from Cell Site A to Cell Site B does
    not function and actually puts the phone into the "twilight zone" for up to
    30 seconds even though I can see Cell Site B in about 1/4 mile in the
    distance.

    I have a Sanyo 7400 phone and have also tried this with my wife's Samsung
    phone and obtained the same results.

    What is causing this problem? What course of action would you recommend to
    get it resolved? How can I contact the SprintPCS RF Department?

    Thanks,

    -mij





    See More: Sprint Cell Tower Handoff Problem




  2. #2
    Atm
    Guest

    Re: Sprint Cell Tower Handoff Problem

    You didn't provide detail locations of your problem. Sprint has nation wide
    network.


    "Mij Adyaw" <[email protected]> wrote in message
    news:[email protected]
    > I am currently experiencing a new problem that I believe to be a tower
    > handoff issue. I leave my home and while on a call and travel about 1/2
    > mile. During this time, I am connected to Cell Site A and heading toward

    the
    > location of Cell Site B. When I get to about 1/4 mile from Cell Site B, my
    > phone will drop the call. I have the "signal loss" alert enabled on my

    phone
    > so that I will get an audible tone when there is a signal loss. The phone
    > exhibits the following symptoms:
    >
    > The signal loss audible alert is beeping at a rate of about 5 times per
    > second and the display alternates back and forth between "Loss of Signal"
    > and "Searching for Signal" messages. This process will continue for about

    10
    > to 30 seconds. The phone then locks onto the Cell Site B that is now

    within
    > my line of site and begins to operate normally.
    >
    > I also get similar results if I am NOT on a phone call. The phone is

    locked
    > onto Cell Site A and I am traveling toward Cell Site B. When I get to

    about
    > 1/4 mile from Cell Site B (Cell Site B is visible at that time) the signal
    > loss audible alert is beeping at a rate of about 5 times per second and

    the
    > display alternates back and forth between "Loss of Signal" and "Searching
    > for Signal" messages. This process will continue for about 10 to 30

    seconds.
    > The phone then locks onto Cell Site B that is now within my line of site

    and
    > begins to operate normally.
    >
    > I have another interesting variant on this experiment. If I start out
    > connected to Cell Site B and then travel toward Cell Site A, the handoff
    > functions correctly and there is no problem. When traveling in the other
    > direction, it appears that the handoff from Cell Site A to Cell Site B

    does
    > not function and actually puts the phone into the "twilight zone" for up

    to
    > 30 seconds even though I can see Cell Site B in about 1/4 mile in the
    > distance.
    >
    > I have a Sanyo 7400 phone and have also tried this with my wife's Samsung
    > phone and obtained the same results.
    >
    > What is causing this problem? What course of action would you recommend to
    > get it resolved? How can I contact the SprintPCS RF Department?
    >
    > Thanks,
    >
    > -mij
    >
    >
    >






  3. #3
    Steve Sobol
    Guest

    Re: Sprint Cell Tower Handoff Problem

    Atm wrote:
    > You didn't provide detail locations of your problem. Sprint has nation wide
    > network.


    Southern Orange County, California. Laguna Niguel area. (He's posted about this
    before


    --
    JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED

    "The wisdom of a fool won't set you free"
    --New Order, "Bizarre Love Triangle"



  4. #4
    Mij Adway
    Guest

    Re: Sprint Cell Tower Handoff Problem

    Sprint seems to have resolved this problem. Several nights ago, the cell
    site was going up and down. This started at about 1:00 AM and continued for
    several hours. The next day, the problems was gone. I assume that Sprint was
    performing maintenance on the cell site.

    -mij

    "Steve Sobol" <[email protected]> wrote in message
    news:[email protected]
    > Atm wrote:
    >> You didn't provide detail locations of your problem. Sprint has nation
    >> wide
    >> network.

    >
    > Southern Orange County, California. Laguna Niguel area. (He's posted about
    > this before
    >
    >
    > --
    > JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    > Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED
    >
    > "The wisdom of a fool won't set you free"
    > --New Order, "Bizarre Love Triangle"






  5. #5

    Re: Sprint Cell Tower Handoff Problem

    Yep Sprint's normal maintenance time for cell sites is 12 AM to 2 AM.




  • Similar Threads