Activation of a replacement phone

I'm trying to get a consistent answer:

If I purchase a new phone from eBay to replace my lost phone under the same
plan with the same phone number, how do I get the new phone activated?
Through Sprint Customer Service? On my own through their website? Any
activation service charge?

Thanks.

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"John Smith" <[email protected]> wrote in message
news:Ma9ke.8260$cd.8174@trnddc01...
> I'm trying to get a consistent answer:
>
> If I purchase a new phone from eBay to replace my lost phone under the
same
> plan with the same phone number, how do I get the new phone activated?
> Through Sprint Customer Service? On my own through their website? Any
> activation service charge?
>
> Thanks.

As long as you are a SPCS customer, and just replacing your phone, there
should be no activation fee.

As to activating it, I'd recommend calling SPCS on a landline, as you will
need to do some programming on the cell phone. 888-211-4727.

Bob

John Smith wrote:
> I'm trying to get a consistent answer:
>
> If I purchase a new phone from eBay to replace my lost phone under the same
> plan with the same phone number, how do I get the new phone activated?
> Through Sprint Customer Service? On my own through their website? Any
> activation service charge?


the best method I've found is to call *2 from the new handset, and
follow the prompts to activate a new phone. When the CS rep answers,
tell them you have an existing account and are swapping out phones.
They will then pull up your account info and activate the phone via OTA
programming. this tends to eb the quickest and most reliable way to get
the new phone up and running.


--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.

Thanks for all the advice.

"Isaiah Beard" <[email protected]> wrote in message
news:[email protected]...
> John Smith wrote:
>> I'm trying to get a consistent answer:
>>
>> If I purchase a new phone from eBay to replace my lost phone under the
>> same plan with the same phone number, how do I get the new phone
>> activated? Through Sprint Customer Service? On my own through their
>> website? Any activation service charge?
>
>
> the best method I've found is to call *2 from the new handset, and follow
> the prompts to activate a new phone. When the CS rep answers, tell them
> you have an existing account and are swapping out phones. They will then
> pull up your account info and activate the phone via OTA programming.
> this tends to eb the quickest and most reliable way to get the new phone
> up and running.
>
>
> --
> E-mail fudged to thwart spammers.
> Transpose the c's and a's in my e-mail address to reply.