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  1. #16
    john
    Guest

    Re: Filing a complaint with BBB

    In article <[email protected]>,
    [email protected]st.net says...
    > Whoa Nellie...I, the one who am having the issue with Sprint, did not
    > make the comment you are replying to above.
    >
    >
    >

    yeah, I know. it was a first person literary style because I wanted to
    drive home a point to the poster who obviously had not read your original
    post and popped up a smart remark to my post. excuse the digression on my
    part.



    See More: Filing a complaint with BBB




  2. #17
    Isaiah Beard
    Guest

    Re: Filing a complaint with BBB

    john wrote:
    > In article <[email protected]>, [email protected]
    > says...
    >
    >>Generally, the state utility boards do not handle wireless carriers,
    >>because wireless phone service is not a utility.
    >>
    >>
    >>

    >
    > yeah, so what?


    So, you're going to be wasting time and paper sending a letter to a
    board that can't do squat.


    > This is the Federal Communications Commission(FCC),


    Read the thread before you go off half cocked.

    http://tinyurl.com/droqu

    The suggestion was made to forward the complaint to the state public
    utilities commission, which would have been useless.

    > does oversee the wireless carriers and the Better Business Bureau(BBB)
    > which is a membership organization of area businesses which has national
    > coverage. The PSC (Public Service Commission)in my state refered me to the
    > FCC when I had a complaint with a cellular company.


    Exactly my point. So, you're being argumentative for nothing.


    --
    E-mail fudged to thwart spammers.
    Transpose the c's and a's in my e-mail address to reply.



  3. #18
    john
    Guest

    Re: Filing a complaint with BBB

    me
    > > yeah, so what?


    you
    > So, you're going to be wasting time and paper sending a letter to a
    > board that can't do squat.


    in many cases, but not all.



    me
    > > This is the Federal Communications Commission(FCC),


    you
    > Read the thread before you go off half cocked.


    I had.

    you
    > The suggestion was made to forward the complaint to the state public
    > utilities commission, which would have been useless.


    not in all cases.

    me
    > > does oversee the wireless carriers and the Better Business Bureau(BBB)
    > > which is a membership organization of area businesses which has national
    > > coverage. The PSC (Public Service Commission)in my state refered me to the
    > > FCC when I had a complaint with a cellular company.


    you
    > Exactly my point. So, you're being argumentative for nothing.


    key phrase is "in my state". The PSC in my state controls Bellsouth which
    is a parent of Cingular. When Bellsouth has false advertising on their
    website, that falls under PSC jurisdiction. When the false advertising is
    referencing a Cingular cellular service, the service itself falls under FCC
    jurisdiction. In my case a complaint to the PSC and the FCC, because that
    is how it works in "my state". You stated yourself "generally" and then
    proceeded to make it "universally". The poster who stated that one could
    register a complaint with the local service commission had a valid point,
    it would not be useless. And finally, I'm not in an arguement (perhaps you
    are). I'm in a discussion.



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