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  1. #1
    n64man
    Guest
    I called Sprint and added the "America" add-on. They told me that it
    was $5/mo. I just got my first bill and they are charging $10/mo. I
    called and they said in Arizona it's $10/mo. I was looking and noticed
    they have me on the "Free and clear america" add-on while I have the
    fair and flexible plan. Does that matter?

    Also, I am currently out of Sprint's service area on a business trip. I
    called and asked if I still get mobile to mobile while roaming, or does
    it use my main minutes. They said mobile to mobile still applies even
    while roaming. Is that true? Does that mean night and weekends apply
    also?

    Sorry for all the questions, this "america" add-on has confused me. I
    seem to get different information everytime I call and am having
    problems finding definte information.

    Just some more information... just in case. My home coverage area is in
    SE Arizona (Sierra Vista, AZ)... where Alamosa is the actual company.
    If that matters...

    Thanks in advance!!




    See More: "America" add-on




  2. #2
    Steve Sobol
    Guest

    Re: "America" add-on

    n64man wrote:

    > Just some more information... just in case. My home coverage area is in
    > SE Arizona (Sierra Vista, AZ)... where Alamosa is the actual company.
    > If that matters...


    Sure does. The America addon is $5/month in areas operated by Sprint
    themselves (like here in southern California), $10/months in areas operated
    by affiliates like Alamosa PCS. The rep screwed up. You should call and see
    if you can convince them to give it to you for $5/month since that's what
    you were told.

    --
    JustThe.net - Steve Sobol / [email protected] / PGP: 0xE3AE35ED
    Coming to you from Southern California's High Desert, where the
    temperatures are as high as the gas prices! / 888.480.4NET (4638)

    "Life's like an hourglass glued to the table" --Anna Nalick, "Breathe"



  3. #3
    Jerome Zelinske
    Guest

    Re: "America" add-on

    I was under the impression that Sprint PCS to Sprint PCS only applied
    while you were on the Sprint PCS network (including affiliates doing
    business as Sprint PCS), not while you are roaming.

    n64man wrote:
    > I called Sprint and added the "America" add-on. They told me that it
    > was $5/mo. I just got my first bill and they are charging $10/mo. I
    > called and they said in Arizona it's $10/mo. I was looking and noticed
    > they have me on the "Free and clear america" add-on while I have the
    > fair and flexible plan. Does that matter?
    >
    > Also, I am currently out of Sprint's service area on a business trip. I
    > called and asked if I still get mobile to mobile while roaming, or does
    > it use my main minutes. They said mobile to mobile still applies even
    > while roaming. Is that true? Does that mean night and weekends apply
    > also?
    >
    > Sorry for all the questions, this "america" add-on has confused me. I
    > seem to get different information everytime I call and am having
    > problems finding definte information.
    >
    > Just some more information... just in case. My home coverage area is in
    > SE Arizona (Sierra Vista, AZ)... where Alamosa is the actual company.
    > If that matters...
    >
    > Thanks in advance!!
    >




  4. #4
    News Reader
    Guest

    Re: "America" add-on

    "n64man" wrote:

    > I called Sprint and added the "America" add-on.


    Be sure to check your contract ("Advantage" Agreement) expiration date.

    I just updated my Fair & Flexible plan with the roaming (F&F America)
    add-on, also. (I'm in a corporate market, so it costs me only $5 per
    month.) I specifically asked about a possible AA extension, and I was
    specifically told by the *2 rep that there would be none (several
    times). I guess she was too busy trying to upsell me to other options (I
    couldn't get her off the phone!)... The website now shows I've been
    signed up for another two years.

    Another annoyance is that this update counts as a "plan change," so my
    online usage details became unavailable from the day after my order
    until the start of my next billing cycle (even though the change did not
    start until the next cycle). This is a longtime quirk of the Sprint PCS
    billing software. From past experience, I knew to wait until just a few
    days before the end of my billing cycle to order the update.

    Two caveats for those considering such plan updates.





  5. #5
    O/Siris
    Guest

    Re: "America" add-on

    In article <[email protected]>,
    [email protected] says...
    > I called Sprint and added the "America" add-on. They told me that it
    > was $5/mo. I just got my first bill and they are charging $10/mo. I
    > called and they said in Arizona it's $10/mo. I was looking and noticed
    > they have me on the "Free and clear america" add-on while I have the
    > fair and flexible plan. Does that matter?


    Well... here we go again.

    First of all, it's been just a bit more than a year since I worked
    there, so when it comes to plans, I'm starting to drift a bit out of
    touch. There was word that one or more affiliates had started "fully"
    participating in the "America" add-on, but at higher price. So it's
    possible that you are indeed on Free&Clear America (F&CA for short).
    It's also possible that Alamosa doesn't fully participate in the
    "America" option, and your $10 is most likely giving you 100 minutes of
    roaming.

    Well... if I recall the Alamosa plans correctly, that is.

    >
    > Also, I am currently out of Sprint's service area on a business trip. I
    > called and asked if I still get mobile to mobile while roaming, or does
    > it use my main minutes. They said mobile to mobile still applies even
    > while roaming. Is that true? Does that mean night and weekends apply
    > also?


    No, PCS-to-PCS calling does NOT apply while roaming. Basically, if you
    pay for it beyond "regular" voice services (VM, call waiting, 3-way,
    etc), then it probably doesn't apply while roaming. There are
    exceptions, but that's a good rule of thumb.

    >
    > Sorry for all the questions, this "america" add-on has confused me. I
    > seem to get different information everytime I call and am having
    > problems finding definte information.
    >
    > Just some more information... just in case. My home coverage area is in
    > SE Arizona (Sierra Vista, AZ)... where Alamosa is the actual company.
    > If that matters...


    No problem. It *is* confusing sometimes. I just hope I'm giving you
    the straight dope. I'm 99% sure it was the real thing when I worked
    there.

    >
    > Thanks in advance!!


    I just hope it helps.

    --
    RØß
    O/Siris
    -+-
    A thing moderately good
    is not so good as it ought to be.
    Moderation in temper is always a virtue,
    but moderation in principle is always a vice.
    +Thomas Paine, "The Rights of Man", 1792+



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