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- 07-19-2005, 09:39 PM #1Steve SobolGuest
Well, I guess I've found the ultimate solution for bad Sprint CS.
My mother-in-law called us yesterday. Told us Wirefly/InPhonic was offering
a free Moto RAZR V3 with new T-Mobile activation and a one-year contract
(T-Mobile doesn't do two-year contracts). She switched yesterday. You pay
$200 for the phone up front, then InPhonic sends you $200 worth of Customer
Loyalty rebate forms after six continuous months of service. Net cost is
zero bucks, and you get a couple free accessories too.
Well, my wife typically talks 500-700 minutes on her 300-minute Free & Clear
plan. She can get away with that because only about 100-150 minutes per
month are peak. The rest are PCS to PCS, mostly on calls to her mom (with
some calls to me thrown in for good measure).
So, switching to T-Mobile made good sense for us, even considering that I am
going to be paying $150 to terminate my Sprint contract eleven months early.
It was either that, or stop calling Mom... (And, unlike many people, I
happen to love my mother-in-law and enjoy talking to her.)
We opted for the no-upfront-cost Motorola V188. Two of them, actually. After
the first six months, each phone gets a $50 customer loyalty mail-in
rebate... yes, that means we make a $50 profit on each phone, InPhonic kicks
ass... and we'll also be getting two free car chargers and two free MP3
players (we're planning on selling them off to cover most of the cost of the
Sprint ETF).
The V188 is an entry-level phone but has a good feature set and is a GSM
quad-band "world" phone, meaning it operates on 800/1900 MHz GSM here in the
US and also on 900 and 1800 MHz for use in Europe and Asia. Oh yeah, and
this is the first phone I've ever owned that SHIPS WITH a data cable! Cool!
(The RAZR does also, and has Bluetooth too, but I can't afford a RAZR.)
On the calling plan side... 1000 shared nationwide minutes, $69.99, no
domestic long distance charges, no roaming charges anywhere in the US (like
F&CA). Unlimited mobile-to-mobile calling to other T-Mobile customers is
included on shared-minute plans at no charge.
For her 300-minute plan and my separate 700-minute plan, we're paying
roughly $100 per month to Sprint, so we come out ahead on the monthly
airtime bill.
I'm a little ambivalent, as I'd found my dream phone (a VGA-1000) and I
think Sprint's network rocks here in the Victor Valley. But on the other
hand, Customer Service... well, you know.
My father-in-law, a private pilot who flies his clients worldwide and relies
heavily on his T-Mobile phone, has nothing but good things to say about
their customer service, so I'm hopeful that my experiences with that company
will be positive.
I swore off Motorola phones after using my GTE Mobilnet StarTAC 7760 several
years ago - great RF performance, but crappy fit and finish, hardly worthy
of a phone as expensive as the StarTAC - but I'm hoping that the V188
changes my mind about Moto handsets.
We signed up through InPhonic last night. Our phone numbers have already
been ported and are ringing through to our T-Mobile voicemail boxes. We'll
receive the phones Thursday afternoon.
I'll definitely stick around and continue to harrass y'all here in the
newsgroup, though.
**SJ "still a little bummed that I don't have the money for a RAZR" S
--
Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
Company website: http://JustThe.net/
Personal blog, resume, portfolio: http://SteveSobol.com/
E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307
› See More: The solution for the bad CS experiences
- 07-19-2005, 09:42 PM #2Mij AdyawGuest
Re: The solution for the bad CS experiences
Unfortunately T-Mobile's network does not provide near the level of coverage
as SprintPCS. Best of luck, I hope that the coverage works ok for you.
-mij
"Steve Sobol" <[email protected]> wrote in message
news:[email protected]...
> Well, I guess I've found the ultimate solution for bad Sprint CS.
>
> My mother-in-law called us yesterday. Told us Wirefly/InPhonic was
> offering a free Moto RAZR V3 with new T-Mobile activation and a one-year
> contract (T-Mobile doesn't do two-year contracts). She switched yesterday.
> You pay $200 for the phone up front, then InPhonic sends you $200 worth of
> Customer Loyalty rebate forms after six continuous months of service. Net
> cost is zero bucks, and you get a couple free accessories too.
>
> Well, my wife typically talks 500-700 minutes on her 300-minute Free &
> Clear plan. She can get away with that because only about 100-150 minutes
> per month are peak. The rest are PCS to PCS, mostly on calls to her mom
> (with some calls to me thrown in for good measure).
>
> So, switching to T-Mobile made good sense for us, even considering that I
> am going to be paying $150 to terminate my Sprint contract eleven months
> early. It was either that, or stop calling Mom... (And, unlike many
> people, I happen to love my mother-in-law and enjoy talking to her.)
>
> We opted for the no-upfront-cost Motorola V188. Two of them, actually.
> After the first six months, each phone gets a $50 customer loyalty mail-in
> rebate... yes, that means we make a $50 profit on each phone, InPhonic
> kicks ass... and we'll also be getting two free car chargers and two free
> MP3 players (we're planning on selling them off to cover most of the cost
> of the Sprint ETF).
>
> The V188 is an entry-level phone but has a good feature set and is a GSM
> quad-band "world" phone, meaning it operates on 800/1900 MHz GSM here in
> the US and also on 900 and 1800 MHz for use in Europe and Asia. Oh yeah,
> and this is the first phone I've ever owned that SHIPS WITH a data cable!
> Cool! (The RAZR does also, and has Bluetooth too, but I can't afford a
> RAZR.)
>
> On the calling plan side... 1000 shared nationwide minutes, $69.99, no
> domestic long distance charges, no roaming charges anywhere in the US
> (like F&CA). Unlimited mobile-to-mobile calling to other T-Mobile
> customers is included on shared-minute plans at no charge.
>
> For her 300-minute plan and my separate 700-minute plan, we're paying
> roughly $100 per month to Sprint, so we come out ahead on the monthly
> airtime bill.
>
> I'm a little ambivalent, as I'd found my dream phone (a VGA-1000) and I
> think Sprint's network rocks here in the Victor Valley. But on the other
> hand, Customer Service... well, you know.
>
> My father-in-law, a private pilot who flies his clients worldwide and
> relies heavily on his T-Mobile phone, has nothing but good things to say
> about their customer service, so I'm hopeful that my experiences with that
> company will be positive.
>
> I swore off Motorola phones after using my GTE Mobilnet StarTAC 7760
> several years ago - great RF performance, but crappy fit and finish,
> hardly worthy of a phone as expensive as the StarTAC - but I'm hoping that
> the V188 changes my mind about Moto handsets.
>
> We signed up through InPhonic last night. Our phone numbers have already
> been ported and are ringing through to our T-Mobile voicemail boxes. We'll
> receive the phones Thursday afternoon.
>
> I'll definitely stick around and continue to harrass y'all here in the
> newsgroup, though.
>
> **SJ "still a little bummed that I don't have the money for a RAZR" S
>
> --
> Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
> Company website: http://JustThe.net/
> Personal blog, resume, portfolio: http://SteveSobol.com/
> E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307
- 07-19-2005, 10:35 PM #3Steve SobolGuest
Re: The solution for the bad CS experiences
Mij Adyaw wrote:
> Unfortunately T-Mobile's network does not provide near the level of coverage
> as SprintPCS. Best of luck, I hope that the coverage works ok for you.
Y'know, people said EXACTLY the same thing to me about Sprint PCS,
especially considering that I switched from Verizon, the carrier claiming to
have the most comprehensive coverage.
I think T-Mobile is in the same situation as Sprint, where they used to have
very little native coverage but have made great strides to enhance their
native network in the past few years. VoiceStream was supposed to have
launched their Cleveland network a year or so before they actually did, for
example... and they didn't end up launching until '01 or '02 and by that
time were already rebranded as T-Mobile. But their coverage was astounding.
They had coverage in a rural area 40 miles east of Cleveland, where my
parents live, fifteen miles from any semblance of civilization, for
example... *when they launched.* Not six months or a year later.
Plus, I can roam on other GSM carriers here in the US and not pay roaming
charges. Dobson CellularONE is GSM, Cingular is GSM, Western Wireless
CellularONE is CDMA but has GSM coverage for roamers...
According to my father-in-law, between the roaming coverage and T-Mobile's
decent native coverage, he hasn't been anywhere yet that he couldn't acquire
a GSM signal. So I'm not too worried about coverage.
The only thing Sprint has that T-Mobile doesn't is high-speed data. T-Mobile
doesn't even have EDGE yet; just GPRS. I'll live with GPRS for now. I don't
plan on using their data services for a while, anyhow.
--
Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
Company website: http://JustThe.net/
Personal blog, resume, portfolio: http://SteveSobol.com/
E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307
- 07-20-2005, 06:32 AM #4Bob SmithGuest
Re: The solution for the bad CS experiences
"Steve Sobol" <[email protected]> wrote in message
news:[email protected]...
> Mij Adyaw wrote:
> > Unfortunately T-Mobile's network does not provide near the level of
coverage
> > as SprintPCS. Best of luck, I hope that the coverage works ok for you.
>
> Y'know, people said EXACTLY the same thing to me about Sprint PCS,
> especially considering that I switched from Verizon, the carrier claiming
to
> have the most comprehensive coverage.
>
> I think T-Mobile is in the same situation as Sprint, where they used to
have
> very little native coverage but have made great strides to enhance their
> native network in the past few years. VoiceStream was supposed to have
> launched their Cleveland network a year or so before they actually did,
for
> example... and they didn't end up launching until '01 or '02 and by that
> time were already rebranded as T-Mobile. But their coverage was
astounding.
> They had coverage in a rural area 40 miles east of Cleveland, where my
> parents live, fifteen miles from any semblance of civilization, for
> example... *when they launched.* Not six months or a year later.
>
> Plus, I can roam on other GSM carriers here in the US and not pay roaming
> charges. Dobson CellularONE is GSM, Cingular is GSM, Western Wireless
> CellularONE is CDMA but has GSM coverage for roamers...
>
Good luck with the new service Steve. Even through you may have good roaming
coverage, I suggest you use the hell out of the phone in your local haunts
during the trial period, just to make sure you have sufficient coverage for
your needs, and for you and your wife to speak with your MIL. Let us know
how it works out for you.
Bob
- 07-20-2005, 07:21 AM #5daniel cairnsGuest
Re: The solution for the bad CS experiences
Inasmuch as TM's rates are hard to beat, there are just too many "dead
spots' in their coverage. For example, I recently moved to a new job in the
heart of Dearborn Michigan where one would think coverage would not be a
problem and I had no service in the building, I even tried three different
phones. So I switched to Sprint which has higher rates and way more
expehsive phones just so I could have a working cell phone at work.
Daniel Cairns
"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "Steve Sobol" <[email protected]> wrote in message
> news:[email protected]...
>> Mij Adyaw wrote:
>> > Unfortunately T-Mobile's network does not provide near the level of
> coverage
>> > as SprintPCS. Best of luck, I hope that the coverage works ok for you.
>>
>> Y'know, people said EXACTLY the same thing to me about Sprint PCS,
>> especially considering that I switched from Verizon, the carrier claiming
> to
>> have the most comprehensive coverage.
>>
>> I think T-Mobile is in the same situation as Sprint, where they used to
> have
>> very little native coverage but have made great strides to enhance their
>> native network in the past few years. VoiceStream was supposed to have
>> launched their Cleveland network a year or so before they actually did,
> for
>> example... and they didn't end up launching until '01 or '02 and by that
>> time were already rebranded as T-Mobile. But their coverage was
> astounding.
>> They had coverage in a rural area 40 miles east of Cleveland, where my
>> parents live, fifteen miles from any semblance of civilization, for
>> example... *when they launched.* Not six months or a year later.
>>
>> Plus, I can roam on other GSM carriers here in the US and not pay roaming
>> charges. Dobson CellularONE is GSM, Cingular is GSM, Western Wireless
>> CellularONE is CDMA but has GSM coverage for roamers...
>>
>
> Good luck with the new service Steve. Even through you may have good
> roaming
> coverage, I suggest you use the hell out of the phone in your local haunts
> during the trial period, just to make sure you have sufficient coverage
> for
> your needs, and for you and your wife to speak with your MIL. Let us know
> how it works out for you.
>
> Bob
>
>
- 07-20-2005, 07:24 AM #6ALGuest
Re: The solution for the bad CS experiences
"Steve Sobol" <[email protected]> wrote in message
news:[email protected]...
> Y'know, people said EXACTLY the same thing to me about Sprint PCS,
> especially considering that I switched from Verizon, the carrier claiming
> to have the most comprehensive coverage.
>
> I think T-Mobile is in the same situation as Sprint, where they used to
> have very little native coverage but have made great strides to enhance
> their native network in the past few years. VoiceStream was supposed to
> have launched their Cleveland network a year or so before they actually
> did, for example... and they didn't end up launching until '01 or '02 and
> by that time were already rebranded as T-Mobile. But their coverage was
> astounding. They had coverage in a rural area 40 miles east of Cleveland,
> where my parents live, fifteen miles from any semblance of civilization,
> for example... *when they launched.* Not six months or a year later.
>
> Plus, I can roam on other GSM carriers here in the US and not pay roaming
> charges. Dobson CellularONE is GSM, Cingular is GSM, Western Wireless
> CellularONE is CDMA but has GSM coverage for roamers...
>
I hope you check the heck out of the coverage... where there is coverage is
very good. But it drops off quickly. But they do have a good coverage map
system on-line better than any other carrier.
But Sprint and T-Mobile have no coverage in my county. Sprint occasionally
gets a signal. Nextel, Verizon, and Cingular all have fair to good coverage.
- 07-20-2005, 09:02 AM #7John RichardsGuest
Re: The solution for the bad CS experiences
Steve Sobol wrote:
>
> According to my father-in-law, between the roaming coverage and T-Mobile's
> decent native coverage, he hasn't been anywhere yet that he couldn't acquire
> a GSM signal. So I'm not too worried about coverage.
You'll have good coverage where there are GSM towers. But, if I'm not
mistaken, GSM has no fallback to AMPS. So, if you're stuck out in the
boonies, good luck.
--
John Richards
- 07-20-2005, 11:26 AM #8Mij AdyawGuest
Re: The solution for the bad CS experiences
Where do you live? I find it interesting that Sprint does not have coverage
in areas where Nextel has coverage. I thought that Nextel only works in
metropolitan areas because their service is aimed at the business user that
uses cellular but also needs the walkie talkie service. Now I am really
confused.
"AL" <[email protected]> wrote in message news:[email protected]...
>
> "Steve Sobol" <[email protected]> wrote in message
> news:[email protected]...
>> Y'know, people said EXACTLY the same thing to me about Sprint PCS,
>> especially considering that I switched from Verizon, the carrier claiming
>> to have the most comprehensive coverage.
>>
>> I think T-Mobile is in the same situation as Sprint, where they used to
>> have very little native coverage but have made great strides to enhance
>> their native network in the past few years. VoiceStream was supposed to
>> have launched their Cleveland network a year or so before they actually
>> did, for example... and they didn't end up launching until '01 or '02 and
>> by that time were already rebranded as T-Mobile. But their coverage was
>> astounding. They had coverage in a rural area 40 miles east of Cleveland,
>> where my parents live, fifteen miles from any semblance of civilization,
>> for example... *when they launched.* Not six months or a year later.
>>
>> Plus, I can roam on other GSM carriers here in the US and not pay roaming
>> charges. Dobson CellularONE is GSM, Cingular is GSM, Western Wireless
>> CellularONE is CDMA but has GSM coverage for roamers...
>>
>
> I hope you check the heck out of the coverage... where there is coverage
> is very good. But it drops off quickly. But they do have a good coverage
> map system on-line better than any other carrier.
>
> But Sprint and T-Mobile have no coverage in my county. Sprint occasionally
> gets a signal. Nextel, Verizon, and Cingular all have fair to good
> coverage.
>
- 07-20-2005, 11:27 AM #9Mij AdyawGuest
Re: The solution for the bad CS experiences
You had better know how to send Morse Code with a bright spotlight.
"John Richards" <[email protected]> wrote in message
news:[email protected]...
> Steve Sobol wrote:
>>
>> According to my father-in-law, between the roaming coverage and
>> T-Mobile's
>> decent native coverage, he hasn't been anywhere yet that he couldn't
>> acquire
>> a GSM signal. So I'm not too worried about coverage.
>
>
> You'll have good coverage where there are GSM towers. But, if I'm not
> mistaken, GSM has no fallback to AMPS. So, if you're stuck out in the
> boonies, good luck.
>
> --
> John Richards
>
>
>
- 07-20-2005, 12:18 PM #10ALGuest
Re: The solution for the bad CS experiences
"Mij Adyaw" <[email protected]> wrote in message
news:fPvDe.349$bp.33@fed1read03...
> Where do you live? I find it interesting that Sprint does not have
> coverage in areas where Nextel has coverage. I thought that Nextel only
> works in metropolitan areas because their service is aimed at the business
> user that uses cellular but also needs the walkie talkie service. Now I am
> really confused.
I live in Southern Indiana, Sprint covers I-65 as does T-Mobile. But one
mile out and T-Mobile is no more. Sprint gets spotty, but could provide
service. Five miles out and Sprint is no more.
Nextel has excellent coverage 25 miles from the interstate. But I would
still goes with VZW or Cingular for service as they have the greatest
coverage area. But Nextel runs a close third.
AL
- 07-20-2005, 12:42 PM #11Isaiah BeardGuest
Re: The solution for the bad CS experiences
Steve Sobol wrote:
mpany will be positive.
>
> I swore off Motorola phones after using my GTE Mobilnet StarTAC 7760
> several years ago - great RF performance, but crappy fit and finish,
> hardly worthy of a phone as expensive as the StarTAC - but I'm hoping
> that the V188 changes my mind about Moto handsets.
>
> We signed up through InPhonic last night. Our phone numbers have already
> been ported and are ringing through to our T-Mobile voicemail boxes.
> We'll receive the phones Thursday afternoon.
>
> I'll definitely stick around and continue to harrass y'all here in the
> newsgroup, though.
Good to hear Steve. Hope things go well.
FWIW, I too have ported out of Sprint, alas. I got my Motorola RAZR
from Amazon (free after rebate) and ported my number to Cingular.
It's a shame, I've been with Sprint since 1998. And while I didn't have
too much of a problem with CS, is was poor coverage choices which forced
me to leave. I recently moved into a development that's just a quarter
of a mile from a major highway, and maybe an eighth of a mile from a
water tower that houses cellular gear from all of the major cell
carriers: Verizon, Cingular, T Mobile, Nextel. But, not Sprint.
For whatever reason, it appears that Sprint decided that the water tower
itself wasn't an acceptable site, and instead opted to build a 100 foot
mast just next to the tower. The problem: the mast is shorter than the
water tower. While the tower faces the road and offers superb coverage
along US Highway 1 in Central New Jersey, the sector that faces the new
housing tracts is completely blocked.
When I moved in last fall, it wasn't so much of an issue. I'd get about
1 bar of signal in my house, steadily. I'd hear some occasional
artifacts in the audio from the not-so-strong signal, but it wasn't so
bad through the fall and winter and spring.
Well, now it's summer. And now that the foliage in my area is in full
growth (the development is in a dense forest with about 40% of the trees
being deciduous) Sprint has NO signal in my house or the surrounding
area, at all. Of course, the moment I drive out onto the highway and
the Sprint tower is out of the water tower's shadow, I have a full five
bars again.
My neighbors however, were on Cingular, and they continue to get a great
signal indoors and out. So considering that I has "cut the cord" long
ago, and simply could not go 4 months of every year without cell
coverage in my house, I had to jump ship.
I'm still not a fan of GSM, I'm afraid. Today's crop of GSM phones
REALLY put out tons of RFI that affects speakers and electronic gear,
more than I remember the last time I used a GSM handset. But still, I
needed service, and being used to some sort of plan adapation with
Sprint's Fair & Flexible, Rollover was the next best thing. I'm hoping
though, that UMTS will be a friendlier technology in terms of RFI.
Anyway, that's my story. It's a shame that I had to leave, but if the
phone doesn't work where I need it, then there's not much else to do.
--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.
- 07-20-2005, 12:44 PM #12Isaiah BeardGuest
Re: The solution for the bad CS experiences
Mij Adyaw wrote:
> Unfortunately T-Mobile's network does not provide near the level of coverage
> as SprintPCS. Best of luck, I hope that the coverage works ok for you.
>
> -mij
Doesn't T Mobile have a roaming agreement with Cingular and other
smaller GSM partners? I know that as a newly-minted Cingular customer,
I can roam without a care on T Mobile (not that I have yet) and not have
to worry about roaming charges. I would think that T Mobile would ask
the same transparency of Cingular to make the deal work for them too.
--
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Transpose the c's and a's in my e-mail address to reply.
- 07-20-2005, 12:49 PM #13Isaiah BeardGuest
Re: The solution for the bad CS experiences
Steve Sobol wrote:
> Mij Adyaw wrote:
>
>> Unfortunately T-Mobile's network does not provide near the level of
>> coverage as SprintPCS. Best of luck, I hope that the coverage works
>> ok for you.
>
>
> Y'know, people said EXACTLY the same thing to me about Sprint PCS,
> especially considering that I switched from Verizon, the carrier
> claiming to have the most comprehensive coverage.
Considering that the GSM roaming agreemetns among US carriers appear to
be quite friendly and amicable, I wouldn't worry so much about coverage.
What I would be MORE concerned about is T Mobile's future. There have
been rumours about Deutsche Telecom wanting to sell the US operations,
and there not being any buyers lined up.
http://informationweek.com/story/sho...leID=165600579
There's also the fact that T-Mo has kind of painted itself into a
corner, and hasn't planned for network upgrades. While every other GSM
carriers is looking to UMTS, T Mobile USA hasn't even rolled out EDGE
yet. Estimates are that they've waited to long, and it's gonna cost
upwards of $10 billion that the parent company doesn't readily have.
This is why when I jumped ship, I decided to opt for Cingular.
--
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Transpose the c's and a's in my e-mail address to reply.
- 07-20-2005, 12:55 PM #14Isaiah BeardGuest
Re: The solution for the bad CS experiences
Mij Adyaw wrote:
> Where do you live? I find it interesting that Sprint does not have coverage
> in areas where Nextel has coverage.
Actually, it's very common. This past summer I've visited many places,
often in the south and Western states, where there is no Sprint signal
(I ended up romaing on carriers liek Alltel) while people on Nextel are
going strong.
Of course, the drawback to Nextel is that you essentially can't roam.
Nextel is pretty much the only game in town for iDEN, and if they don't
have a signal, well, that's it.
> I thought that Nextel only works in
> metropolitan areas because their service is aimed at the business user that
> uses cellular but also needs the walkie talkie service. Now I am really
> confused.
No need to be confused. While it's true that most of Nextel's coverage
is in major metro areas, there are still quite a few outlying areas
where Nextel has coverage. Basically, Nextel expanded their network by
buying out Specialized Mobile Radio carriers across the US (SMR is the
type of service where people rent old fashioned walkie talkies). Nextel
started out as a walkie-talkie firm, then went digital and integrated
cell phone service, and basically bought everyone in existence out, and
replaced the old gear with theirs.
So, this is why you'll sometimes end up in timbuktu with a strong Nextel
signal. Such remote places are very few and far between though.
--
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- 07-20-2005, 12:58 PM #15Isaiah BeardGuest
Re: The solution for the bad CS experiences
John Richards wrote:
> Steve Sobol wrote:
>
>>
>> According to my father-in-law, between the roaming coverage and
>> T-Mobile's
>> decent native coverage, he hasn't been anywhere yet that he couldn't
>> acquire
>> a GSM signal. So I'm not too worried about coverage.
> You'll have good coverage where there are GSM towers. But, if I'm not
> mistaken, GSM has no fallback to AMPS. So, if you're stuck out in the
> boonies, good luck.
Fortunately, if you look at a map, nationwide GSM coverage has gotten to
a point where it rivals the current AMPS/CDMA footprint. In most places
where AMPS cellular service existed, there was one side (often the
A-side) that converted to TDMA, while the other side (often B-side, and
often now either Alltel or Verizon) went with CDMA.
Now, nearly all of the TDMA carriers have converted over to GSM,
equalizing the footprints.
--
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Transpose the c's and a's in my e-mail address to reply.
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