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  1. #1
    Rick
    Guest
    Not to confuse everone, but for some odd reason we can't send pages out
    via the TAP phone number that Sprint has had for years: 888-656-1727
    I've called sprint, but of course the first 3 tech support people who
    tried to help me have tried using the web paging or e-mail paging
    functionality. That works fine, I can send/receive sms pages just
    dandy.

    The critical functionality of TAP is what seems to be broken. For
    those that are unfamiliar, TAP is a mechanism by which an application
    can call a central paging service via modem and deliver the message via
    the modem, the service then sends out a page. Why would we do this?
    Well, if we need reliability for one, you can't depend on the
    internet/mail to ensure the page is going out. And 2, if you are
    monitoring your network infrastructure and the network line goes down,
    or your exchange server goes out to lunch or for some other reason you
    no longer can access the internet, your only way of getting notified
    is via a landline connection to a paging system.

    We had been using Sprint for years and one of our arguments for
    switching our company over to Sprint PCS cellular usage was we didn't
    have to wear dozens of gadgets on our belts to perform our work, such
    as a pager, cell phone, pda, etc. It's all nice and consolidated on
    one device.

    Anyone know what's happened to the service?

    Here's the debug dialog for those that understand this:
    dialing service Sprint with ATDT9,1-888-656-1727
    sending <ATDT9,1-888-656-1727>
    sending <\r>
    looking for <ATDT9,1-888-656-1727>
    getpacket() got 0 bytes: <>
    getpacket() got 20 bytes: <ATDT9,1-888-656-1727>
    found <ATDT9,1-888-656-1727>
    waiting for connection
    getpacket() got 0 bytes: <>
    getpacket() got 0 bytes: <>
    getpacket() got 33 bytes: <CONNECT 19200/ARQ/V34/LAPM/V42BIS>
    connected to remote, service=Sprint
    sending <\r>
    logging into Sprint
    sending <\ePG1>
    sending <\r>
    getpacket() got 1 bytes: <\006>
    login accepted
    looking for <\e[p>
    getpacket() got 27 bytes: <Welcome to the Openwave MMG>
    getpacket() got 3 bytes: <\e[p>
    found <\e[p>
    Sprint says ok to proceed
    sending <\0028185551212 \rTesting from the computer \r\003<19\r>
    getpacket() got 1 bytes: <\006>
    message accepted
    page delivered, id=GXSn0020, from=[mrcpu1], to=testpager, parts=1,
    msg=Testing from the computer
    logging out from Sprint
    sending <\004\r>
    getpacket() got 0 bytes: <>
    getpacket() got 0 bytes: <>
    getpacket() got 8 bytes: <Good Bye>
    getpacket() got 0 bytes: <>
    getpacket() got 2 bytes: <\e\004>
    hanging up modem

    By all accounts, Sprint is accepting the messages, but they never get
    delivered.
    Anyone else using this service still successfully?




    See More: Did Sprints TAP system stop working?




  2. #2
    Scott Nelson - Wash DC
    Guest

    Re: Did Sprints TAP system stop working?

    "Rick" <[email protected]> wrote in message
    news:[email protected]
    > Not to confuse everone, but for some odd reason we can't send pages out
    > via the TAP phone number that Sprint has had for years: 888-656-1727
    > I've called sprint, but of course the first 3 tech support people who
    > tried to help me have tried using the web paging or e-mail paging
    > functionality. That works fine, I can send/receive sms pages just
    > dandy.


    <snip>

    Nope. Still works great for me.
    Washington DC via both analog pots and ISDN lines via Hayes 28.8 Acura.

    Is your Modem hosed? Did you change phone carriers?

    Scotty





  3. #3
    Rick
    Guest

    Re: Did Sprints TAP system stop working?

    Hi Scotty -
    Thanks for your input - Our modem appears to be working well, we're
    able to use our other paging services, such as SkyTel, to send out TAP
    pages. We haven't changed phone carriers, the log seems to indicate
    that Sprint has accepted our information, but the page never arrives.

    Is the number I have for Sprint TAP still good? 888-656-1727?

    Rick




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