Page 1 of 3 123 LastLast
Results 1 to 15 of 33
  1. #1
    Veronica
    Guest
    An area traveled by literally 40,000 - 50,000cars a week (as per the
    LA Dept of Transportation count) - over Laurel Canyon, between Sunset
    Blvd. And Ventura Blvd. In Los Angeles.
    The fact of very good/nearly unique Sprint reception at the base of
    the Sunset side and then through the canyon, is the reason we, and
    others we know, originally switched to Sprint (from Nextel and AT&T,
    etc.
    Until this past week one cold maintain the reception, with a Sanyo
    4700 and Sanyo 4920, etc.. all the phones worked without hitch over
    this landscape.
    Presently, a short distance from Ventura Blvd., going south, the
    signal/ reception gets sharply, then picked up spottily, and then
    dropped and then after a pause, "Digital Roaming" shows up on the
    phone with the suggestion for approval to use Digital Roaming.
    (notably the reverse does not seem to happen when one goes in the
    other direction north)

    Might this be a function of the Nextel merger ? I doubt it. A Tower
    going down or being disallowed in the residential neighborhood ? This
    is an extremely valuable and important area of Los Angeles, and the
    reason that many folks I know switched to Sprint - so that they could
    continue their calls uninterrupted on the way home or to work.
    It amazes me that Sprint would let this area lapse or decide to
    discontinue Sprint PCS coverage there. As it is enough to make many
    users switch to other carriers.
    Is there any explanation that anyone here could fathom ?




    See More: Amazing Sprint lapse in coverage in prime, heavily trafficed LA location - explanations ?




  2. #2
    Mij Adyaw
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficed LA location - explanations ?

    They probably do not know that a cell site went down.

    "Veronica" <Veronica4-no [email protected]> wrote in message
    news[email protected]
    > An area traveled by literally 40,000 - 50,000cars a week (as per the
    > LA Dept of Transportation count) - over Laurel Canyon, between Sunset
    > Blvd. And Ventura Blvd. In Los Angeles.
    > The fact of very good/nearly unique Sprint reception at the base of
    > the Sunset side and then through the canyon, is the reason we, and
    > others we know, originally switched to Sprint (from Nextel and AT&T,
    > etc.
    > Until this past week one cold maintain the reception, with a Sanyo
    > 4700 and Sanyo 4920, etc.. all the phones worked without hitch over
    > this landscape.
    > Presently, a short distance from Ventura Blvd., going south, the
    > signal/ reception gets sharply, then picked up spottily, and then
    > dropped and then after a pause, "Digital Roaming" shows up on the
    > phone with the suggestion for approval to use Digital Roaming.
    > (notably the reverse does not seem to happen when one goes in the
    > other direction north)
    >
    > Might this be a function of the Nextel merger ? I doubt it. A Tower
    > going down or being disallowed in the residential neighborhood ? This
    > is an extremely valuable and important area of Los Angeles, and the
    > reason that many folks I know switched to Sprint - so that they could
    > continue their calls uninterrupted on the way home or to work.
    > It amazes me that Sprint would let this area lapse or decide to
    > discontinue Sprint PCS coverage there. As it is enough to make many
    > users switch to other carriers.
    > Is there any explanation that anyone here could fathom ?
    >






  3. #3
    Veronica
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficed LA location - explanations ?

    That is possible that they do not know that a cell site went down. The
    huge quantity of traffic would imply that somehow Sprint should be
    able to know about this. It has only been for a week or so. I wonder
    if Sprint monitors this newsgoup ?

    V.
    On Mon, 5 Sep 2005 17:54:58 -0700, "Mij Adyaw" <[email protected]>
    wrote:

    >They probably do not know that a cell site went down.
    >
    >"Veronica" <Veronica4-no [email protected]> wrote in message
    >news[email protected]
    >> An area traveled by literally 40,000 - 50,000cars a week (as per the
    >> LA Dept of Transportation count) - over Laurel Canyon, between Sunset
    >> Blvd. And Ventura Blvd. In Los Angeles.
    >> The fact of very good/nearly unique Sprint reception at the base of
    >> the Sunset side and then through the canyon, is the reason we, and
    >> others we know, originally switched to Sprint (from Nextel and AT&T,
    >> etc.
    >> Until this past week one cold maintain the reception, with a Sanyo
    >> 4700 and Sanyo 4920, etc.. all the phones worked without hitch over
    >> this landscape.
    >> Presently, a short distance from Ventura Blvd., going south, the
    >> signal/ reception gets sharply, then picked up spottily, and then
    >> dropped and then after a pause, "Digital Roaming" shows up on the
    >> phone with the suggestion for approval to use Digital Roaming.
    >> (notably the reverse does not seem to happen when one goes in the
    >> other direction north)
    >>
    >> Might this be a function of the Nextel merger ? I doubt it. A Tower
    >> going down or being disallowed in the residential neighborhood ? This
    >> is an extremely valuable and important area of Los Angeles, and the
    >> reason that many folks I know switched to Sprint - so that they could
    >> continue their calls uninterrupted on the way home or to work.
    >> It amazes me that Sprint would let this area lapse or decide to
    >> discontinue Sprint PCS coverage there. As it is enough to make many
    >> users switch to other carriers.
    >> Is there any explanation that anyone here could fathom ?
    >>

    >





  4. #4
    Steve Sobol
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficedLA location - explanations ?

    Veronica wrote:
    > That is possible that they do not know that a cell site went down.


    Did you call Sprint and find out? Ventura Boulevard is a well-traveled,
    major road. I would assume "something is broken" before assuming "coverage
    has been taken away."

    Report it, and if you have friends that are Sprint subscribers that are
    having the same problem, have them report it too. Calls to 888-211-4PCS or
    *2 won't cost you a cent, and are airtime-free too. It's definitely worth
    your time to call in.

    --
    Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
    Company website: http://JustThe.net/
    Personal blog, resume, portfolio: http://SteveSobol.com/
    E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307



  5. #5
    Fred Atlas
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficed LA location - explanations ?

    I don't know Veronica, but I have experienced the same damn thing on
    the same road, also quite recently Thanks for this, as I did not even
    know how to inform Sprint.

    Fred Atlas



    On Mon, 05 Sep 2005 20:37:26 -0700, Steve Sobol <[email protected]>
    wrote:

    >Veronica wrote:
    >> That is possible that they do not know that a cell site went down.

    >
    >Did you call Sprint and find out? Ventura Boulevard is a well-traveled,
    >major road. I would assume "something is broken" before assuming "coverage
    >has been taken away."
    >
    >Report it, and if you have friends that are Sprint subscribers that are
    >having the same problem, have them report it too. Calls to 888-211-4PCS or
    >*2 won't cost you a cent, and are airtime-free too. It's definitely worth
    >your time to call in.





  6. #6

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficed LA location - explanations ?


    Veronica wrote:
    > An area traveled by literally 40,000 - 50,000cars a week (as per the
    > LA Dept of Transportation count) - over Laurel Canyon, between Sunset
    > Blvd. And Ventura Blvd. In Los Angeles.
    > The fact of very good/nearly unique Sprint reception at the base of
    > the Sunset side and then through the canyon, is the reason we, and
    > others we know, originally switched to Sprint (from Nextel and AT&T,
    > etc.
    > Until this past week one cold maintain the reception, with a Sanyo
    > 4700 and Sanyo 4920, etc.. all the phones worked without hitch over
    > this landscape.
    > Presently, a short distance from Ventura Blvd., going south, the
    > signal/ reception gets sharply, then picked up spottily, and then
    > dropped and then after a pause, "Digital Roaming" shows up on the
    > phone with the suggestion for approval to use Digital Roaming.
    > (notably the reverse does not seem to happen when one goes in the
    > other direction north)
    >
    > Might this be a function of the Nextel merger ? I doubt it. A Tower
    > going down or being disallowed in the residential neighborhood ? This
    > is an extremely valuable and important area of Los Angeles, and the
    > reason that many folks I know switched to Sprint - so that they could
    > continue their calls uninterrupted on the way home or to work.
    > It amazes me that Sprint would let this area lapse or decide to
    > discontinue Sprint PCS coverage there. As it is enough to make many
    > users switch to other carriers.
    > Is there any explanation that anyone here could fathom ?



    I can tell you that it has absolutely nothing to do with the Nextel
    merger. Both companies run different technologies and frequencies and
    so they are not trying to combine the two together in any way.

    It is most likely a cell site went down. The cell sites along Laurel
    Canyon are microcells attached to power poles. I've seen them before.
    There could be problems with the T1's or some other type of hardware
    failure. Sprint most likely knows about it since it would show up at
    the NOC in Burbank as a red flag on their screen but it could take a
    little time to fix. Usually these outages won't last for longer than a
    couple of days though. There's a slim chance that their permit for the
    cell site expired and the city won't renew it. But that's unlikely.




  7. #7
    Jack Zwick
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficedLA location - explanations ?

    Veronica answered:
    > An area traveled by literally 40,000 - 50,000cars a week (as per the
    > LA Dept of Transportation count) - over Laurel Canyon, between Sunset
    > Blvd. And Ventura Blvd. In Los Angeles.
    > The fact of very good/nearly unique Sprint reception at the base of
    > the Sunset side and then through the canyon, is the reason we, and
    > others we know, originally switched to Sprint (from Nextel and AT&T,
    > etc.
    > Until this past week one cold maintain the reception, with a Sanyo
    > 4700 and Sanyo 4920, etc.. all the phones worked without hitch over
    > this landscape.
    > Presently, a short distance from Ventura Blvd., going south, the
    > signal/ reception gets sharply, then picked up spottily, and then
    > dropped and then after a pause, "Digital Roaming" shows up on the
    > phone with the suggestion for approval to use Digital Roaming.
    > (notably the reverse does not seem to happen when one goes in the
    > other direction north)
    >
    > Might this be a function of the Nextel merger ? I doubt it. A Tower
    > going down or being disallowed in the residential neighborhood ? This
    > is an extremely valuable and important area of Los Angeles, and the
    > reason that many folks I know switched to Sprint - so that they could
    > continue their calls uninterrupted on the way home or to work.
    > It amazes me that Sprint would let this area lapse or decide to
    > discontinue Sprint PCS coverage there. As it is enough to make many
    > users switch to other carriers.
    > Is there any explanation that anyone here could fathom ?
    >



    What is, you're full of ****e, Alex?



  8. #8
    Bob Smith
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficed LA location - explanations ?


    "Veronica" <Veronica4-no [email protected]> wrote in message
    news:[email protected]
    > That is possible that they do not know that a cell site went down. The
    > huge quantity of traffic would imply that somehow Sprint should be
    > able to know about this. It has only been for a week or so. I wonder
    > if Sprint monitors this newsgoup ?
    >
    > V.


    In addition to all the other replies here, I've got one more suggestion. I'd
    recommend that you go into
    http://www.sprint.com/contactus/personalwireless.html, then plug in your
    info, select Coverage as the subject, and report the problem, listing out
    specific streets and intersections to where you have experienced the
    problem.

    Bob





  9. #9
    Brad Houser
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficed LA location - explanations ?

    On Tue, 06 Sep 2005 02:26:01 GMT, Veronica wrote:

    > That is possible that they do not know that a cell site went down. The
    > huge quantity of traffic would imply that somehow Sprint should be
    > able to know about this. It has only been for a week or so. I wonder
    > if Sprint monitors this newsgoup ?
    >
    > V.
    > On Mon, 5 Sep 2005 17:54:58 -0700, "Mij Adyaw" <[email protected]>
    > wrote:
    >


    If the tower is down, I would be _very_ surprised if they didn't know about
    it already. What they don't do is tell people they have a problem, that
    would take time and money, and it would be bad PR. You could try calling
    611 and seeing if they will tell you anything.

    Brad H



  10. #10
    Joseph Huber
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficed LA location - explanations ?

    On Tue, 6 Sep 2005 12:06:45 -0700, Brad Houser
    <[email protected]> wrote:
    >If the tower is down, I would be _very_ surprised if they didn't know about
    >it already. What they don't do is tell people they have a problem, that
    >would take time and money, and it would be bad PR. You could try calling
    >611 and seeing if they will tell you anything.


    How much money would it really cost them to put up a web page showing
    outages??? Certainly some people would be willing to check the outage
    webpage before calling in and wasting the time of a CSR. Wasted CSR
    time must also cost Sprint something...

    Joe Huber
    [email protected]



  11. #11
    O/Siris
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficed LA location - explanations ?

    In article <[email protected]>,
    [email protected] says...
    > How much money would it really cost them to put up a web page showing
    > outages??? Certainly some people would be willing to check the outage
    > webpage before calling in and wasting the time of a CSR. Wasted CSR
    > time must also cost Sprint something...
    >


    On the contrary. Sprint would get calls disputing the page. Sprint
    might list one section of a city, and Sprint would get 4 calls saying
    it's four streets over, or the wrong end of town.

    By the way, alarms in the NOC would inform Sprint of tower outages. But
    not of a need to "retune" a tower to account for changing conditions.
    Even performance engineers, that do drive-through testing, have such a
    wide territory that it could be three weeks to a month before they check
    a spot and discover it for themselves.

    Customers really the best means for Sprint to know something is wrong.

    Y'know, it's kind of sad... every single time above that you see
    "Sprint", I *still* typed "we" initially, then had to go back and
    correct it. If you've read my recent "moving on" thread, I think you
    know how embarrassing that really is.

    --
    R
    O/Siris
    -+-
    A thing moderately good
    is not so good as it ought to be.
    Moderation in temper is always a virtue,
    but moderation in principle is always a vice.
    +Thomas Paine, "The Rights of Man", 1792+



  12. #12
    Joseph Huber
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficed LA location - explanations ?

    On Tue, 6 Sep 2005 21:07:40 -0500, O/Siris wrote:
    >[email protected] says...
    >> How much money would it really cost them to put up a web page showing
    >> outages??? Certainly some people would be willing to check the outage
    >> webpage before calling in and wasting the time of a CSR. Wasted CSR
    >> time must also cost Sprint something...

    >On the contrary. Sprint would get calls disputing the page. Sprint
    >might list one section of a city, and Sprint would get 4 calls saying
    >it's four streets over, or the wrong end of town.


    Even better!! Sqeaky wheels get grease (unless you are one of those
    who enjoys a good wheel bearing freeze-up at 70 MPH). Perhaps all the
    nuisance calls would prompt Sprint to send someone out to fix the
    problem in a timely matter so they could take the outage off the
    webpage and stop the calls.

    Seriously, last week during the widespread Vision outage that lasted
    several days, some type of periodic update on the website would have
    been quite helpful.

    Joe Huber
    [email protected]



  13. #13
    Steve Sobol
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficedLA location - explanations ?

    Fred Atlas wrote:
    > I don't know Veronica, but I have experienced the same damn thing on
    > the same road, also quite recently Thanks for this, as I did not even
    > know how to inform Sprint.


    If you found that information helpful, let me add this:

    First, 888-211-4PCS is airtime-free from a landline. I don't know if Sprint
    charges airtime for calls to the 888 number. Verizon doesn't charge airtimes
    on calls to their 800 numbers from their phones, but I am not sure Sprint
    has the same policy; so to be safe, if you call from your phone, use *2 instead.

    When you call, tell Claire II (the computer that answers your call) that
    you're having problems making/receiving calls. I forget the exact keywords
    to use to get routed to the proper department, but if you wait a minute or
    so she should give you a list of things you can say to get routed to
    different places.


    --
    Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
    Company website: http://JustThe.net/
    Personal blog, resume, portfolio: http://SteveSobol.com/
    E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307



  14. #14
    Steve Sobol
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficedLA location - explanations ?

    Jack Zwick wrote:

    > What is, you're full of ****e, Alex?


    No, YOU are, Mr. I'm-Never-Posting-To-Alt-Cellular-Sprintpcs-Again.



    --
    Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
    Company website: http://JustThe.net/
    Personal blog, resume, portfolio: http://SteveSobol.com/
    E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307



  15. #15
    Jerome Zelinske
    Guest

    Re: Amazing Sprint lapse in coverage in prime, heavily trafficedLA location - explanations ?

    Maybe that would get the problem fixed sooner, so they would not loose
    so much money on wasted CSR time.


    Joseph Huber wrote:
    > On Tue, 6 Sep 2005 12:06:45 -0700, Brad Houser
    > <[email protected]> wrote:
    >
    >>If the tower is down, I would be _very_ surprised if they didn't know about
    >>it already. What they don't do is tell people they have a problem, that
    >>would take time and money, and it would be bad PR. You could try calling
    >>611 and seeing if they will tell you anything.

    >
    >
    > How much money would it really cost them to put up a web page showing
    > outages??? Certainly some people would be willing to check the outage
    > webpage before calling in and wasting the time of a CSR. Wasted CSR
    > time must also cost Sprint something...
    >
    > Joe Huber
    > [email protected]




  • Phones Discussed Above

    LG Prime More LG Prime topics LG Forum Reviews
  • Similar Threads

    1. alt.cellular.sprintpcs
    2. alt.cellular.sprintpcs
    3. alt.cellular.sprintpcs
    4. alt.cellular.sprintpcs
    5. alt.cellular.sprintpcs



  • Page 1 of 3 123 LastLast