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  1. #1
    SKIman
    Guest
    I have been sentenced to 6 months of work here in Los Angeles.
    Sprint service was fine till a few weeks ago. Now I roam in places I
    never have and service is way off
    Has anyone else notice a decline in service??



    See More: Los Angeles service???




  2. #2
    Mij Adyaw
    Guest

    Re: Los Angeles service???

    In what areas??? You need to be more specific.

    "SKIman" <[email protected]> wrote in message
    news:3mC%[email protected]
    >I have been sentenced to 6 months of work here in Los Angeles.
    > Sprint service was fine till a few weeks ago. Now I roam in places I never
    > have and service is way off
    > Has anyone else notice a decline in service??






  3. #3
    k
    Guest

    Re: Los Angeles service???

    "Mij Adyaw" <[email protected]> wrote in
    news:SDC%[email protected]:

    > In what areas??? You need to be more specific.
    >
    > "SKIman" <[email protected]> wrote in message
    > news:3mC%[email protected]
    >>I have been sentenced to 6 months of work here in Los Angeles.
    >> Sprint service was fine till a few weeks ago. Now I roam in places I
    >> never have and service is way off
    >> Has anyone else notice a decline in service??

    >

    west lA mostly and around the airport and in the palms area



  4. #4
    Mij Adyaw
    Guest

    Re: Los Angeles service???

    Did you report the problem to Sprint? It is possible that there is a cell
    tower that is down.

    "k" <[email protected]> wrote in message
    news:[email protected]
    > "Mij Adyaw" <[email protected]> wrote in
    > news:SDC%[email protected]:
    >
    >> In what areas??? You need to be more specific.
    >>
    >> "SKIman" <[email protected]> wrote in message
    >> news:3mC%[email protected]
    >>>I have been sentenced to 6 months of work here in Los Angeles.
    >>> Sprint service was fine till a few weeks ago. Now I roam in places I
    >>> never have and service is way off
    >>> Has anyone else notice a decline in service??

    >>

    > west lA mostly and around the airport and in the palms area






  5. #5
    Der Tschonnie
    Guest

    Re: Los Angeles service???

    First, don't look at it as a sentence - think of it as a reprieve from
    winter or tragedy, depending on where you're from.

    Are you paying additional for roaming charges while well within city
    limits or near LAX, etc.? Dispute them! Sprint has done some great
    work filling in black holes, especially on Los Feliz Boulevard where
    Dewey and Observatory cross. Hyperion Avenue and Griffith Park
    Boulevard (Gelson's) is better as well. That is a particularly
    difficult area to get signal to.

    It may be, as subsequent poster has suggested, that a couple of towers
    are having problems. If enough people ride them, they'll get fixed.
    They need approximate locations, however. They do have GIS maps of the
    US in India and the Phillipines with tower locations!

    VZW seems to have the least holes in service throughout the five-county
    area, but Sprint does pretty well. My VZW buddies on the East Coast
    knock Sprint all the time for poor coverage, but VZW has all of those
    legacy towers and Sprint had to build almost everything from scratch.

    That being said, the moment I can get 6pm or 7pm night/weekend minutes
    from VZW, I'll consider paying the early termination fee and move my
    number there. Sprint is a little slow on the EV-DO side of things and
    EV-DO and voice seem to be integrating better with the other company
    than with Sprint.




  6. #6
    Mij Adyaw
    Guest

    Re: Los Angeles service???

    The company that I work for has personnel located in NYC. It seems that
    Sprint and Verizon are the only serious providers in NYC that can be counted
    on for business purposes. We have tried Cingular and they get a "D" in NYC.


    "Der Tschonnie" <[email protected]> wrote in message
    news:112823[email protected]
    > First, don't look at it as a sentence - think of it as a reprieve from
    > winter or tragedy, depending on where you're from.
    >
    > Are you paying additional for roaming charges while well within city
    > limits or near LAX, etc.? Dispute them! Sprint has done some great
    > work filling in black holes, especially on Los Feliz Boulevard where
    > Dewey and Observatory cross. Hyperion Avenue and Griffith Park
    > Boulevard (Gelson's) is better as well. That is a particularly
    > difficult area to get signal to.
    >
    > It may be, as subsequent poster has suggested, that a couple of towers
    > are having problems. If enough people ride them, they'll get fixed.
    > They need approximate locations, however. They do have GIS maps of the
    > US in India and the Phillipines with tower locations!
    >
    > VZW seems to have the least holes in service throughout the five-county
    > area, but Sprint does pretty well. My VZW buddies on the East Coast
    > knock Sprint all the time for poor coverage, but VZW has all of those
    > legacy towers and Sprint had to build almost everything from scratch.
    >
    > That being said, the moment I can get 6pm or 7pm night/weekend minutes
    > from VZW, I'll consider paying the early termination fee and move my
    > number there. Sprint is a little slow on the EV-DO side of things and
    > EV-DO and voice seem to be integrating better with the other company
    > than with Sprint.
    >






  7. #7

    Re: Los Angeles service???

    Service just doesn't disappear unless there's some type of outage or
    the system is temporarily down for maintenance. However Sprint's
    network has been down intermittently the past 3 days. The rumor going
    around is that the brush fires going on here in So. Cal caused damage
    to a call switching facility. But this would not affect signal
    strength or cause the phone to roam. Instead it would block calls from
    being made by giving a fast busy signal. There was a 3 hour period
    earlier today where I could barely get a call out. Hopefully it's
    fixed now.




  8. #8

    Re: Los Angeles service???

    Sprint just added new cell sites in San Fernando, Burbank, Panorama
    City, West Covina, and Alhambra. In Orange County improvements have
    been made in Fullerton and Anaheim. Other improvements in Claremont
    and Upland.




  9. #9
    Bob Valor
    Guest

    Re: Los Angeles service???

    On Sat, 01 Oct 2005 20:30:55 GMT, SKIman <[email protected]> wrote:

    >I have been sentenced to 6 months of work here in Los Angeles.
    >Sprint service was fine till a few weeks ago. Now I roam in places I
    >never have and service is way off
    >Has anyone else notice a decline in service??


    You will find 2 quite voluminous threads commenced by a Veronica
    starting on Sept 5th.
    Those threads go a long way to complain about dropped/changed Sprint
    PCS service through a major passage way in Los Angeles, namely the
    Laurel Canyon pass between Hollywood and Studio City. This has been
    going on for months, and others indicate that phone calls and reports
    to Sprint have been made, but to no avail.

    I feel likely more upset than Veronica. I travel this route twice a
    day. The upper half of the hill, on both sides, formerly had clear,
    certain PCS coverage. Now there is only sputtering PCS on the Studio
    City side, and, on the Hollywood side, only roaming service,
    presumably with Verizon, from what I read.

    I can't tell you how frustrating (I believe some used similar wording,
    but it is likewise applicable to/for me) it is to have a conversation,
    which was started some time earlier, get messed up and to know that
    any attempt to have such a conversation (continue uninterrupted) will
    be met with gnashing of teeth, on my end. Over a road that for years
    was perfect in holding the PCS signal.
    Bob





  10. #10

    Re: Los Angeles service???

    Bob,

    Have you called in and filed a complaint about this yet? The more
    complaints they get the better.




  11. #11
    Bob Valor
    Guest

    Re: Los Angeles service???

    On 6 Oct 2005 09:03:31 -0700, [email protected] wrote:

    >Bob,
    >
    >Have you called in and filed a complaint about this yet? The more
    >complaints they get the better.


    Yes, I have. I only got talk about high usage times (which has not
    proved accurate per my own testing on the road) and the Nextel users
    "coming on-line". No certainties of technical points to hold on to.
    The element that takes me "aback" here is that under this is the
    presumed fact that Verizon is who is providing the digital roaming
    that one can go to on the Hollywood side of the upper part of the
    Laurel Canyon pass hill.

    We're talking right smack dab in the middle of Los Angeles.

    Sort of sitting there is the unspoken apparency that Verison will
    provide (non roaming) service and Sprint has to
    hook up (and terminate existing one's call and start a new roaming
    call) to Verison.
    I have an existing potential ten phone plan with Sprint. There would
    be some sizble early termination fees to pay, but I can't have this
    non-service continue.
    'Sorry, - some venting here - but it is frustrating/
    B



  12. #12
    Mij Adyaw
    Guest

    Re: Los Angeles service???

    A cell site must be down. Have you talked to Sprint "Technical Support" not
    "Customer Service"? Did they send a technician to investigate the problem?


    "Bob Valor" <[email protected]> wrote in message
    news:[email protected]
    > On 6 Oct 2005 09:03:31 -0700, [email protected] wrote:
    >
    >>Bob,
    >>
    >>Have you called in and filed a complaint about this yet? The more
    >>complaints they get the better.

    >
    > Yes, I have. I only got talk about high usage times (which has not
    > proved accurate per my own testing on the road) and the Nextel users
    > "coming on-line". No certainties of technical points to hold on to.
    > The element that takes me "aback" here is that under this is the
    > presumed fact that Verizon is who is providing the digital roaming
    > that one can go to on the Hollywood side of the upper part of the
    > Laurel Canyon pass hill.
    >
    > We're talking right smack dab in the middle of Los Angeles.
    >
    > Sort of sitting there is the unspoken apparency that Verison will
    > provide (non roaming) service and Sprint has to
    > hook up (and terminate existing one's call and start a new roaming
    > call) to Verison.
    > I have an existing potential ten phone plan with Sprint. There would
    > be some sizble early termination fees to pay, but I can't have this
    > non-service continue.
    > 'Sorry, - some venting here - but it is frustrating/
    > B






  13. #13
    Steve Sobol
    Guest

    Re: Los Angeles service???

    Bob Valor wrote:

    >>Have you called in and filed a complaint about this yet? The more
    >>complaints they get the better.

    >
    > Yes, I have. I only got talk about high usage times (which has not
    > proved accurate per my own testing on the road) and the Nextel users
    > "coming on-line".


    But they knew it was coming, so the influx Nextel users is absolutely no
    excuse. Besides, Nextel doesn't even use the same technology as Sprint PCS,
    so that claim is a bald-faced lie.

    --
    Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
    Company website: http://JustThe.net/
    Personal blog, resume, portfolio: http://SteveSobol.com/
    E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307



  14. #14
    Mij Adyaw
    Guest

    Re: Los Angeles service???

    Steve is correct. It is nothing but a lie from a bunghole that does not know
    what he is talking about. That is Sprint's problem in a nutshell. They lie
    to get you off the phone because they are incompetent and do not know how to
    respond. If you do not like the answer or feel that you have been
    jerked-around, what can you do? Is there any way to elevate your problem to
    Sprint Management's attention? How is this done?




    "Steve Sobol" <[email protected]> wrote in message
    news:[email protected]
    > Bob Valor wrote:
    >
    >>>Have you called in and filed a complaint about this yet? The more
    >>>complaints they get the better.

    >>
    >> Yes, I have. I only got talk about high usage times (which has not
    >> proved accurate per my own testing on the road) and the Nextel users
    >> "coming on-line".

    >
    > But they knew it was coming, so the influx Nextel users is absolutely no
    > excuse. Besides, Nextel doesn't even use the same technology as Sprint
    > PCS, so that claim is a bald-faced lie.
    >
    > --
    > Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
    > Company website: http://JustThe.net/
    > Personal blog, resume, portfolio: http://SteveSobol.com/
    > E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307






  15. #15

    Re: Los Angeles service???

    You have to ask for tech support (get out of the regular customer care)
    and don't hang up until they have filed an actual trouble ticket and
    given you a number to write down. Believe me they will look into the
    problem but before they are allowed to the ticket has to be escalated 3
    times. That means they will have to call you back two times and each
    time you tell them the same thing. That the problem still exsists.
    This doesn't mean they will have a fix for it but at least you want it
    to land in the local RF dept level (Burbank or Irvine) where someone
    can actually give you accurate info.




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