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  1. #16
    FWIW
    Guest

    Re: phone as modem

    >If Sprint offers a plan that includes tethering, how can they not support it?

    What is there for them to support?

    You hook it up and dial #777.

    If you have a data connection, then you are on. If you don't, then
    check to see if there is vision on the phone. If there is vision on
    the phone, then you have a problem with the cable or driver, which the
    driver vendor should support.

    If the phone cannot connect to vision, the Sprint will certainly
    support that. The only thing that Sprint has any control over is
    Vision from the tower to the handset. Everything after that is 3rd
    party .... so how could Sprint possibly support those things since they
    have not manufactured or prgrammed any of them?




    See More: phone as modem




  2. #17
    Notan
    Guest

    Re: phone as modem

    FWIW wrote:
    >
    > >If Sprint offers a plan that includes tethering, how can they not support it?

    >
    > What is there for them to support?
    >
    > You hook it up and dial #777.
    >
    > If you have a data connection, then you are on. If you don't, then
    > check to see if there is vision on the phone. If there is vision on
    > the phone, then you have a problem with the cable or driver, which the
    > driver vendor should support.
    >
    > If the phone cannot connect to vision, the Sprint will certainly
    > support that. The only thing that Sprint has any control over is
    > Vision from the tower to the handset. Everything after that is 3rd
    > party .... so how could Sprint possibly support those things since they
    > have not manufactured or prgrammed any of them?


    If Sprint sold a tethered plan, I'd also expect them to make drivers
    and cables available.

    Notan



  3. #18
    Tinman
    Guest

    Re: phone as modem

    Notan wrote:
    > FWIW wrote:
    >>
    >>> If Sprint offers a plan that includes tethering, how can they not
    >>> support it?

    >>
    >> What is there for them to support?
    >>
    >> You hook it up and dial #777.
    >>
    >> If you have a data connection, then you are on. If you don't, then
    >> check to see if there is vision on the phone. If there is vision on
    >> the phone, then you have a problem with the cable or driver, which
    >> the
    >> driver vendor should support.
    >>
    >> If the phone cannot connect to vision, the Sprint will certainly
    >> support that. The only thing that Sprint has any control over is
    >> Vision from the tower to the handset. Everything after that is 3rd
    >> party .... so how could Sprint possibly support those things since
    >> they
    >> have not manufactured or prgrammed any of them?

    >
    > If Sprint sold a tethered plan, I'd also expect them to make drivers
    > and cables available.


    As they have in the past ("Connection Kits"), which their selective
    memory apparently has forgotten all about.

    Further, the need for support is evidenced by the people posting here,
    and at similar forums. People who couldn't set up a DUN connection to
    save their lives, let alone understand #777 really is the number to
    "dial" and that you really, REALLY, don't need to enter a username and
    password. And do be sure that BPS isn't set at 19,200 and that you have
    chosen the proper modem for the connection.

    Tell those people, paying $40+ per month for the "privilege" of
    tethering that they get zero support to help them get started (and this
    is the kind of support that is generally needed once--just to get them
    going). Go ahead and tell them that SPCS won't supply a cable for this
    pricey service and that the vendors who sold them a one-time purchase of
    $20 for it are responsible for carrier-specific support (above and
    beyond a simple FAQ). Perhaps they might just chalk up the $20 as a
    lesson learned and tell SPCS to forget about that extra $500 per-year in
    revenue.

    Not everyone is interested in all the nuances that modern technology
    literally requires one to understand nowadays. In fact, if one wanted to
    keep 100% up-to-date on every piece of technology in their lives it
    would probably be the equivalent of a full-time job. How ironic.


    --
    Mike





  4. #19
    FWIW
    Guest

    Re: phone as modem

    >Tell those people, paying $40+ per month for the "privilege" of
    >tethering that they get zero support to help them get started


    Seriously, whether they "support" it or not, do you think you are going
    to get actual "support"?

    For crying out loud when I had trouble with an issue on my Treo 600,
    Tier 1 "tech support" advised me to remove my battery. When I asked
    him which screwdriver I should use sine the batter is non-removable, he
    said "Oh, i'll have to have someone call you back". Nobody ever did.

    I finally founfd a solution online.

    Anyone who is going to DEPEND on Sprint for tech support might as well
    go to the zoo and solicit help from a rhesus monkey. People who are
    tethering phones to laptops are generally tech savvy and/or know where
    to look for the information when they need help.

    If you are going to depend on Sprint for the technical support, you
    probably should not be considering whatever it is you are looking to
    buy.

    Unless it is extremely simple (and even then it is a crapshoot), in all
    practical terms, you are going to have to "support" it yourself, or
    find some good folks online that have already discovered the solution.

    >From my experience, Sprint's "support" stops at the tower, and "remove

    the battery" is the extent of all hardware support.

    Someone here, like Mike, will turn out to be the support you will come
    to depend on.




  5. #20
    Bob Smith
    Guest

    Re: phone as modem


    "mikeyhsd" <[email protected]> wrote in message
    news:[email protected]...
    > sanyo rl4920


    Futuredial's site says your phone is supported. Go to
    http://futuredial.com/support/download/USB_Drivers.htm, scroll down to the
    sanyo driver download link, download it and install it. Plug in your phone
    into the laptop, point it to the newly downloaded driver and set up your
    DUN.

    Bob





  6. #21
    O/Siris
    Guest

    Re: phone as modem

    In article <[email protected]>, [email protected] says...
    > If Sprint offers a plan that includes tethering, how can they not supportit?
    >


    As long as they are explicit about not supporting it, they can do that.

    It's their way of saying, "OK, you really, really want to do this, we're
    not going to penalize you any longer, but we're aso not going to help
    you do it."

    Last I heard, that was the basic idea. Yeah, you can do it now, and
    here's something to cover it, but you're still on your own getting it to
    work.

    BUT, "last I heard" right pretty close to the time these plans launched
    back in (I think) July. Maybe it's changed. I haven't heard so if it
    has.


    --
    RØß
    O/Siris
    -+-
    A thing moderately good
    is not so good as it ought to be.
    Moderation in temper is always a virtue,
    but moderation in principle is always a vice.
    +Thomas Paine, "The Rights of Man", 1792+



  7. #22
    O/Siris
    Guest

    Re: phone as modem

    In article <[email protected]>,
    [email protected]lid says...
    > From what I hear, you're absolutely correct. Cables and driver CD's
    > --for selected handsets-- will be in stores shortly, with official
    > Sprint support for tethering these handsets.
    >


    Interesting. I hadn't heard that.

    --
    RØß
    O/Siris
    -+-
    A thing moderately good
    is not so good as it ought to be.
    Moderation in temper is always a virtue,
    but moderation in principle is always a vice.
    +Thomas Paine, "The Rights of Man", 1792+



  8. #23
    O/Siris
    Guest

    Re: phone as modem

    In article <[email protected]>, [email protected]
    says...
    > Go ahead and tell them that SPCS won't supply a cable for this
    > pricey service and that the vendors who sold them a one-time purchase of
    > $20 for it are responsible for carrier-specific support (above and
    > beyond a simple FAQ).
    >


    Now hold on, "we won't support it" is NOT saying the 3rd party OEM has
    an obligation to support it.

    --
    RØß
    O/Siris
    -+-
    A thing moderately good
    is not so good as it ought to be.
    Moderation in temper is always a virtue,
    but moderation in principle is always a vice.
    +Thomas Paine, "The Rights of Man", 1792+



  9. #24
    Tinman
    Guest

    Re: phone as modem

    O/Siris wrote:
    > In article <[email protected]>, [email protected]
    > says...
    >> Go ahead and tell them that SPCS won't supply a cable for this
    >> pricey service and that the vendors who sold them a one-time
    >> purchase of $20 for it are responsible for carrier-specific support
    >> (above and beyond a simple FAQ).
    >>

    >
    > Now hold on, "we won't support it" is NOT saying the 3rd party OEM has
    > an obligation to support it.


    I didn't mean to imply that was the case; just sarcasm. It's moot now
    anyway, if the post from Paul was correct.


    --
    Mike





  10. #25
    mikeyhsd
    Guest

    Re: phone as modem

    I have Fiuture Dial as said earlier.
    they do not support 64 bit os and advised no plans to.
    so am looking for another alternative.


    [email protected]
    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "mikeyhsd" <[email protected]> wrote in message
    > news:[email protected]...
    >> sanyo rl4920

    >
    > Futuredial's site says your phone is supported. Go to
    > http://futuredial.com/support/download/USB_Drivers.htm, scroll down to the
    > sanyo driver download link, download it and install it. Plug in your phone
    > into the laptop, point it to the newly downloaded driver and set up your
    > DUN.
    >
    > Bob
    >





  11. #26
    Notan
    Guest

    Re: phone as modem

    mikeyhsd wrote:
    >
    > I have Fiuture Dial as said earlier.
    > they do not support 64 bit os and advised no plans to.
    > so am looking for another alternative.


    Have you tried using your existing drivers?

    Notan



  12. #27
    George G
    Guest

    Re: phone as modem

    Well, don't know what you define as "support", but Sprint offers a phone as
    modem plan, think its $25/month for 40 mb. Its new, so USB cables are not
    available for lots of phones through Sprint, but have certainly been
    available elsewhere. And new phones , especially Power Vision phones, will
    have cables available in stores.


    "O/Siris" <rØbjvargas@comcâst.nêt> wrote in message
    news:[email protected]...
    In article <mibcf.4656$AF6.2580@trndny08>, [email protected] says...
    > Beg to differ. Sprint offers plans for phones as modem.
    >


    Offering plans to cover the usage does *not* mean Sprint will provide
    support for it. As of the last update I had, Sprint does not support
    this.

    *Support*. As has already been stated, that is not the same as "allow".

    --
    RØß
    O/Siris
    -+-
    A thing moderately good
    is not so good as it ought to be.
    Moderation in temper is always a virtue,
    but moderation in principle is always a vice.
    +Thomas Paine, "The Rights of Man", 1792+





  13. #28
    O/Siris
    Guest

    Re: phone as modem

    In article <Tfzcf.3692$Y97.3470@trndny05>, [email protected] says...
    > Well, don't know what you define as "support", but Sprint offers a phone as
    > modem plan, think its $25/month for 40 mb. Its new, so USB cables are not
    > available for lots of phones through Sprint, but have certainly been
    > available elsewhere. And new phones , especially Power Vision phones, will
    > have cables available in stores.
    >


    If Sprint sells the hardware, then they'd better support it. If all
    they do is provide allowances for it (i.e. phone as modem plan packs),
    then lack of support would still be understandable. Bad idea, IMO, but
    understandable.

    --
    RØß
    O/Siris
    -+-
    A thing moderately good
    is not so good as it ought to be.
    Moderation in temper is always a virtue,
    but moderation in principle is always a vice.
    +Thomas Paine, "The Rights of Man", 1792+



  14. #29
    FWIW
    Guest

    Re: phone as modem

    >If Sprint sells the hardware, then they'd better support it.

    Or what?

    They told me to remove the battery from my Treo 600 for crying out
    loud.

    If they don't support it, you will have to go online and find support
    for it. Sprint really doesn't really HAVE to do anything, although it
    would be nice if someone over there knew that the Treo 600 has a
    non-removable battery.

    "Sprint Support" = "Remove, then replace the battery"

    There I just provided everyone here with a year's worth of Sprint
    hardware support.

    Email me and I'll tell you where to send the check.




  15. #30
    mikeyhsd
    Guest

    Re: phone as modem

    again
    they do not work in 64 bit os.

    [email protected]
    "Notan" <[email protected]> wrote in message
    news:[email protected]...
    > mikeyhsd wrote:
    >>
    >> I have Fiuture Dial as said earlier.
    >> they do not support 64 bit os and advised no plans to.
    >> so am looking for another alternative.

    >
    > Have you tried using your existing drivers?
    >
    > Notan





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