Results 1 to 15 of 55
- 12-01-2005, 11:26 PM #1Guest
I've had it with the deception and lies, and pitiful customer service.
FAST COMPANY ranked Sprint 3rd worst in customer service, so I KNOW
there are many people out there in the same situation.
Rather than file suit alone, there is power in numbers. My goal is to
use the web to find 50,000 customers who are unsatisfied with poor
signal coverage and lying help desk people. This is a beginning, and
if I find 5 people in this group, it could soon turn into 5,000.
Here is the letter sent to Sprint headquarters, and in the face of a
really angry customer with legitimate complaints, their response is
"silence".
---------
Transmitted Electronically
November 12, 2005
To: Sprint Ethics and Compliance Committee
From: Robert Ramirez, Irving, Texas
This note is a followup to an earlier correspondence. So far, I have
not heard back from the committee in regards to my allegation that your
business practices are unethical for the following reasons:
A) your phone help team is telling blatant lies that cause the
customer to not get his/her problem fixed and waste time trying to get
it resolved.
a1) I have spent a great deal of time working to solve a simple
problem and there is a cost to this and
a2) you have been billing full fees during this entire period and not
delivering full service.
B) You are advertising one level of service and delivering another.
Your coverage map shows excellent coverage in my neighborhood, yet the
signal continually turns off, and my primary reason for cell phone
service is to be able to talk to kids in California from home
b1) this leads to aggravation as calls, including important business
calls, are cut off in mid sentence due to inadquate signal;
b2) loss of time
b3) you bill full fees while not providing full service as promised.
As you are certainly aware, a recent copy of FAST COMANY magazine
listed SPRINT as the 3rd worst company in America for customer service.
This means there are MANY MANY MANY people out there similarly
dissatisfied and surely many of them can be made to understand that you
have defrauded us by not providing promised services.
They would probably easily understand why this customer feels he has
good cause to bring suit against you. It will not be hard to find a
lawyer who can help organize a class action lawsuit.
I am now requesting, a SECOND time, that you respond, in writing to my
initial complaint about your poor and unethical business practices.
Please include in this letter:
1) Please advise who read the first letter,
2) what action was taken (beyond getting your technical people to
ACTUALLY fix the problem after 4-5 months).
3)an explanation of failure to respond to this request.
4)Lastly, please advise what the next step should be in contacting
corporate governance individuals regarding this serious complaint.
I would expect to receive this letter within a reasonable amount of
time, 5 business days or so, Otherwise, I'll assume you are
non-responsive and will launch phase two of this operation.
-----------
Well, I promised them phase two, and it starts here.....Join in if
you'd like to "stick it to the man!!!."
› See More: Seeking Angry Customers for Class Action
- 12-02-2005, 07:52 AM #2kGuest
Re: Seeking Angry Customers for Class Action
[email protected] wrote in news:1133501196.114539.223210
@f14g2000cwb.googlegroups.com:
> I've had it with the deception and lies, and pitiful customer service.
> FAST COMPANY ranked Sprint 3rd worst in customer service, so I KNOW
> there are many people out there in the same situation.
>
> Rather than file suit alone, there is power in numbers. My goal is to
> use the web to find 50,000 customers who are unsatisfied with poor
> signal coverage and lying help desk people. This is a beginning, and
> if I find 5 people in this group, it could soon turn into 5,000.
>
> Here is the letter sent to Sprint headquarters, and in the face of a
> really angry customer with legitimate complaints, their response is
> "silence".
> ---------
>
> Transmitted Electronically
>
> November 12, 2005
>
> To: Sprint Ethics and Compliance Committee
>
> From: Robert Ramirez, Irving, Texas
>
>
> This note is a followup to an earlier correspondence. So far, I have
> not heard back from the committee in regards to my allegation that your
> business practices are unethical for the following reasons:
>
> A) your phone help team is telling blatant lies that cause the
> customer to not get his/her problem fixed and waste time trying to get
> it resolved.
>
> a1) I have spent a great deal of time working to solve a simple
> problem and there is a cost to this and
>
> a2) you have been billing full fees during this entire period and not
> delivering full service.
>
> B) You are advertising one level of service and delivering another.
> Your coverage map shows excellent coverage in my neighborhood, yet the
> signal continually turns off, and my primary reason for cell phone
> service is to be able to talk to kids in California from home
>
> b1) this leads to aggravation as calls, including important business
> calls, are cut off in mid sentence due to inadquate signal;
>
> b2) loss of time
>
> b3) you bill full fees while not providing full service as promised.
>
> As you are certainly aware, a recent copy of FAST COMANY magazine
> listed SPRINT as the 3rd worst company in America for customer service.
> This means there are MANY MANY MANY people out there similarly
> dissatisfied and surely many of them can be made to understand that you
> have defrauded us by not providing promised services.
>
> They would probably easily understand why this customer feels he has
> good cause to bring suit against you. It will not be hard to find a
> lawyer who can help organize a class action lawsuit.
>
> I am now requesting, a SECOND time, that you respond, in writing to my
> initial complaint about your poor and unethical business practices.
> Please include in this letter:
>
> 1) Please advise who read the first letter,
> 2) what action was taken (beyond getting your technical people to
> ACTUALLY fix the problem after 4-5 months).
> 3)an explanation of failure to respond to this request.
> 4)Lastly, please advise what the next step should be in contacting
> corporate governance individuals regarding this serious complaint.
>
> I would expect to receive this letter within a reasonable amount of
> time, 5 business days or so, Otherwise, I'll assume you are
> non-responsive and will launch phase two of this operation.
>
> -----------
> Well, I promised them phase two, and it starts here.....Join in if
> you'd like to "stick it to the man!!!."
>
> NO iam happy
- 12-02-2005, 10:43 AM #3ZmanGuest
Re: Seeking Angry Customers for Class Action
Don't expect to hear anything. Your charges lack any type of proof or
details. If you fully read the sites with the coverage maps, you will see
that it states something along the lines that the coverage areas shown are
not a guarantee of service.
Also, what makes you think that Sprint would provide you with "what the next
step should be in contacting corporate governance individuals regarding this
serious complaint."? If you hit someone with your car and they said to you,
"I'm going to sue you. Who should I call?" are you going to tell them or
tell them to figure it out for themselves? Wake up and smell reality....
<[email protected]> wrote in message
news:[email protected]...
> I've had it with the deception and lies, and pitiful customer service.
> FAST COMPANY ranked Sprint 3rd worst in customer service, so I KNOW
> there are many people out there in the same situation.
>
> Rather than file suit alone, there is power in numbers. My goal is to
> use the web to find 50,000 customers who are unsatisfied with poor
> signal coverage and lying help desk people. This is a beginning, and
> if I find 5 people in this group, it could soon turn into 5,000.
>
> Here is the letter sent to Sprint headquarters, and in the face of a
> really angry customer with legitimate complaints, their response is
> "silence".
> ---------
>
> Transmitted Electronically
>
> November 12, 2005
>
> To: Sprint Ethics and Compliance Committee
>
> From: Robert Ramirez, Irving, Texas
>
>
> This note is a followup to an earlier correspondence. So far, I have
> not heard back from the committee in regards to my allegation that your
> business practices are unethical for the following reasons:
>
> A) your phone help team is telling blatant lies that cause the
> customer to not get his/her problem fixed and waste time trying to get
> it resolved.
>
> a1) I have spent a great deal of time working to solve a simple
> problem and there is a cost to this and
>
> a2) you have been billing full fees during this entire period and not
> delivering full service.
>
> B) You are advertising one level of service and delivering another.
> Your coverage map shows excellent coverage in my neighborhood, yet the
> signal continually turns off, and my primary reason for cell phone
> service is to be able to talk to kids in California from home
>
> b1) this leads to aggravation as calls, including important business
> calls, are cut off in mid sentence due to inadquate signal;
>
> b2) loss of time
>
> b3) you bill full fees while not providing full service as promised.
>
> As you are certainly aware, a recent copy of FAST COMANY magazine
> listed SPRINT as the 3rd worst company in America for customer service.
> This means there are MANY MANY MANY people out there similarly
> dissatisfied and surely many of them can be made to understand that you
> have defrauded us by not providing promised services.
>
> They would probably easily understand why this customer feels he has
> good cause to bring suit against you. It will not be hard to find a
> lawyer who can help organize a class action lawsuit.
>
> I am now requesting, a SECOND time, that you respond, in writing to my
> initial complaint about your poor and unethical business practices.
> Please include in this letter:
>
> 1) Please advise who read the first letter,
> 2) what action was taken (beyond getting your technical people to
> ACTUALLY fix the problem after 4-5 months).
> 3)an explanation of failure to respond to this request.
> 4)Lastly, please advise what the next step should be in contacting
> corporate governance individuals regarding this serious complaint.
>
> I would expect to receive this letter within a reasonable amount of
> time, 5 business days or so, Otherwise, I'll assume you are
> non-responsive and will launch phase two of this operation.
>
> -----------
> Well, I promised them phase two, and it starts here.....Join in if
> you'd like to "stick it to the man!!!."
>
- 12-02-2005, 07:17 PM #4ScottGuest
Re: Seeking Angry Customers for Class Action
<[email protected]> wrote in message
news:[email protected]...
Wow!!!! I bet that very long, undetailed, third grade homework assignment
has them shaking in their boots. There were more facts presented at the
President's last news conference.
- 12-02-2005, 08:08 PM #5Porter HaskewGuest
Re: Seeking Angry Customers for Class Action
Happy here. Thanks Sprint.
On 1 Dec 2005 21:26:36 -0800, [email protected] wrote:
>I've had it with the deception and lies, and pitiful customer service.
> FAST COMPANY ranked Sprint 3rd worst in customer service, so I KNOW
>there are many people out there in the same situation.
>
>Rather than file suit alone, there is power in numbers. My goal is to
>use the web to find 50,000 customers who are unsatisfied with poor
>signal coverage and lying help desk people. This is a beginning, and
>if I find 5 people in this group, it could soon turn into 5,000.
>
>Here is the letter sent to Sprint headquarters, and in the face of a
>really angry customer with legitimate complaints, their response is
>"silence".
>---------
>
>Transmitted Electronically
>
>November 12, 2005
>
>To: Sprint Ethics and Compliance Committee
>
>From: Robert Ramirez, Irving, Texas
>
>
>This note is a followup to an earlier correspondence. So far, I have
>not heard back from the committee in regards to my allegation that your
>business practices are unethical for the following reasons:
>
>A) your phone help team is telling blatant lies that cause the
>customer to not get his/her problem fixed and waste time trying to get
>it resolved.
>
>a1) I have spent a great deal of time working to solve a simple
>problem and there is a cost to this and
>
>a2) you have been billing full fees during this entire period and not
>delivering full service.
>
>B) You are advertising one level of service and delivering another.
>Your coverage map shows excellent coverage in my neighborhood, yet the
>signal continually turns off, and my primary reason for cell phone
>service is to be able to talk to kids in California from home
>
>b1) this leads to aggravation as calls, including important business
>calls, are cut off in mid sentence due to inadquate signal;
>
>b2) loss of time
>
>b3) you bill full fees while not providing full service as promised.
>
>As you are certainly aware, a recent copy of FAST COMANY magazine
>listed SPRINT as the 3rd worst company in America for customer service.
> This means there are MANY MANY MANY people out there similarly
>dissatisfied and surely many of them can be made to understand that you
>have defrauded us by not providing promised services.
>
>They would probably easily understand why this customer feels he has
>good cause to bring suit against you. It will not be hard to find a
>lawyer who can help organize a class action lawsuit.
>
>I am now requesting, a SECOND time, that you respond, in writing to my
>initial complaint about your poor and unethical business practices.
>Please include in this letter:
>
> 1) Please advise who read the first letter,
> 2) what action was taken (beyond getting your technical people to
>ACTUALLY fix the problem after 4-5 months).
> 3)an explanation of failure to respond to this request.
> 4)Lastly, please advise what the next step should be in contacting
>corporate governance individuals regarding this serious complaint.
>
>I would expect to receive this letter within a reasonable amount of
>time, 5 business days or so, Otherwise, I'll assume you are
>non-responsive and will launch phase two of this operation.
>
>-----------
>Well, I promised them phase two, and it starts here.....Join in if
>you'd like to "stick it to the man!!!."
- 12-03-2005, 10:49 PM #6Mo MoGuest
Re: Seeking Angry Customers for Class Action
This is funny. I am a sprint and a Cingular customer. I hate Cingular's
support and service coverage. I wish I could go back to sprint. The only
reason I am on Cingular is that they direct bill my monthly statement with
my BellSouth bill which I don't get. My company pays it. I have been
fighting with Cingular for weeks about spam text msgs. They suck. I just
got off the phone with sprint support for another issue and the girl was so
nice and helpful.
As far as this stupid class action lawsuit it looks like the case has no
merit. Besides we all know that WE don't make out in these. Only the
lawyers do. We as customers might be lucky to get 2 or 3 dollars whereas
the lawyers will get millions. Class actions are a waste of time and money.
"Porter Haskew" <[email protected]> wrote in message
news:[email protected]...
> Happy here. Thanks Sprint.
>
> On 1 Dec 2005 21:26:36 -0800, [email protected] wrote:
>
>>I've had it with the deception and lies, and pitiful customer service.
>> FAST COMPANY ranked Sprint 3rd worst in customer service, so I KNOW
>>there are many people out there in the same situation.
>>
>>Rather than file suit alone, there is power in numbers. My goal is to
>>use the web to find 50,000 customers who are unsatisfied with poor
>>signal coverage and lying help desk people. This is a beginning, and
>>if I find 5 people in this group, it could soon turn into 5,000.
>>
>>Here is the letter sent to Sprint headquarters, and in the face of a
>>really angry customer with legitimate complaints, their response is
>>"silence".
>>---------
>>
>>Transmitted Electronically
>>
>>November 12, 2005
>>
>>To: Sprint Ethics and Compliance Committee
>>
>>From: Robert Ramirez, Irving, Texas
>>
>>
>>This note is a followup to an earlier correspondence. So far, I have
>>not heard back from the committee in regards to my allegation that your
>>business practices are unethical for the following reasons:
>>
>>A) your phone help team is telling blatant lies that cause the
>>customer to not get his/her problem fixed and waste time trying to get
>>it resolved.
>>
>>a1) I have spent a great deal of time working to solve a simple
>>problem and there is a cost to this and
>>
>>a2) you have been billing full fees during this entire period and not
>>delivering full service.
>>
>>B) You are advertising one level of service and delivering another.
>>Your coverage map shows excellent coverage in my neighborhood, yet the
>>signal continually turns off, and my primary reason for cell phone
>>service is to be able to talk to kids in California from home
>>
>>b1) this leads to aggravation as calls, including important business
>>calls, are cut off in mid sentence due to inadquate signal;
>>
>>b2) loss of time
>>
>>b3) you bill full fees while not providing full service as promised.
>>
>>As you are certainly aware, a recent copy of FAST COMANY magazine
>>listed SPRINT as the 3rd worst company in America for customer service.
>> This means there are MANY MANY MANY people out there similarly
>>dissatisfied and surely many of them can be made to understand that you
>>have defrauded us by not providing promised services.
>>
>>They would probably easily understand why this customer feels he has
>>good cause to bring suit against you. It will not be hard to find a
>>lawyer who can help organize a class action lawsuit.
>>
>>I am now requesting, a SECOND time, that you respond, in writing to my
>>initial complaint about your poor and unethical business practices.
>>Please include in this letter:
>>
>> 1) Please advise who read the first letter,
>> 2) what action was taken (beyond getting your technical people to
>>ACTUALLY fix the problem after 4-5 months).
>> 3)an explanation of failure to respond to this request.
>> 4)Lastly, please advise what the next step should be in contacting
>>corporate governance individuals regarding this serious complaint.
>>
>>I would expect to receive this letter within a reasonable amount of
>>time, 5 business days or so, Otherwise, I'll assume you are
>>non-responsive and will launch phase two of this operation.
>>
>>-----------
>>Well, I promised them phase two, and it starts here.....Join in if
>>you'd like to "stick it to the man!!!."
- 12-04-2005, 11:17 AM #7FWIWGuest
Re: Seeking Angry Customers for Class Action
I actually support consumers who fight for what they thing is right.
Companies get away with WAY to much fraud these days.
And just because I don't happen to feel the same way, doesn't mean I
would discourage those who do from pursuing a course of action.
Most doctors found guilty of malpractice have hundreds of perfectly
satisfied patients. But that is of no consolation to the one or two
folks they screwed up with. And those wrong patients have valid
claims.
Sprint ranks last, or very close to last in every single solitary
survey or rating I have ever seen published on the subject. More
people are unhappy with Sprint Customer Service than virtually any
other company in the United States. So while there may not be support
for the guy in this newsgroup, nationally, I am sure there is support.
Personally, I get around this by testing the phones where I cam going
to use them, and avoid contact with Sprint humans (and I use that term
loosly) at all costs.
The cutting edge phones, the superior calling plans, and the EVDO data
network are just too good to pass up because of **** customer service.
There's no free lunch.
I could see how some of the lies and misdeeds (conract re-aging,
outright misinformation, Sprint coprorate disavowing of rep claims in
contracts, etc) could be easy chum for a class-action lawyer, and to
that end, Sprint is kind of setting themselves up for one of these.
Customer Service should get on the ball, because if this guy doesn't
get a suit off the ground, I am pretty sure someone else will.
- 12-04-2005, 05:31 PM #8Steve SobolGuest
Re: Seeking Angry Customers for Class Action
FWIW wrote:
> I actually support consumers who fight for what they thing is right.
Nothing wrong with that, but with class action lawsuits, the class members
don't actually get anything besides a token settlement. The lawyers get the
bulk of the benefits from the lawsuit (i.e. lots of money in their pockets)
> And just because I don't happen to feel the same way, doesn't mean I
> would discourage those who do from pursuing a course of action.
>
> Most doctors found guilty of malpractice have hundreds of perfectly
> satisfied patients. But that is of no consolation to the one or two
> folks they screwed up with. And those wrong patients have valid
> claims.
In which case an individual lawsuit may be the way to go. In an INDIVIDUAL
suit, if I sue you and win, I am awarded whatever the damages are per the
original complaint. That makes a lot more sense.
> Customer Service should get on the ball, because if this guy doesn't
> get a suit off the ground, I am pretty sure someone else will.
Yeah, well. Verizon just lost a class action for crippling Bluetooth in some
of their phones, and I think the class members may have gotten a coupon for
some minimal amount of money off future services, and that's it...
I'm not arguing that people shouldn't fight, just that class actions are
usually losing propositions - the defendant gets screwed, but so do the
plaintiffs.
--
Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
Company website: http://JustThe.net/
Personal blog, resume, portfolio: http://SteveSobol.com/
E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307
- 12-04-2005, 06:23 PM #9FWIWGuest
Re: Seeking Angry Customers for Class Action
>I'm not arguing that people shouldn't fight, just that class actions are
>usually losing propositions - the defendant gets screwed, but so do the
>plaintiffs.
Point taken. You are absolutely right.
Class actions are for lawyers. Period. The original poster will
likley get nothing even if he prevails.
The ONLY benefit of class action suits is when the suit forces a change
in business practives as part of the settlement (ie. AOL finally had
to start allowing customers to cancel their service).
You have to be happy to win a class action for the principal of it,
because you sure won't get any money out of it.
- 12-04-2005, 07:43 PM #10Mij AdyawGuest
Re: Seeking Angry Customers for Class Action
Why would anyone want to start a class action suit against Sprint? Sprint is
a good company with good cell phone service and phones.
"FWIW" <[email protected]> wrote in message
news:[email protected]...
> >I'm not arguing that people shouldn't fight, just that class actions are
>>usually losing propositions - the defendant gets screwed, but so do the
>>plaintiffs.
>
>
>
> Point taken. You are absolutely right.
>
> Class actions are for lawyers. Period. The original poster will
> likley get nothing even if he prevails.
>
> The ONLY benefit of class action suits is when the suit forces a change
> in business practives as part of the settlement (ie. AOL finally had
> to start allowing customers to cancel their service).
>
> You have to be happy to win a class action for the principal of it,
> because you sure won't get any money out of it.
>
- 12-04-2005, 08:18 PM #11Steve SobolGuest
Re: Seeking Angry Customers for Class Action
FWIW wrote:
> The ONLY benefit of class action suits is when the suit forces a change
> in business practives as part of the settlement (ie. AOL finally had
> to start allowing customers to cancel their service).
Agreed.
--
Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
Company website: http://JustThe.net/
Personal blog, resume, portfolio: http://SteveSobol.com/
E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307
- 12-04-2005, 08:20 PM #12Steve SobolGuest
Re: Seeking Angry Customers for Class Action
Mij Adyaw wrote:
> Why would anyone want to start a class action suit against Sprint? Sprint is
> a good company with good cell phone service and phones.
Let's just clarify here. Sprint is a rather clueless company with a great
network, cool phones and crappy customer service. Crappy customer service
can cause lots of problems, and in Sprint's case is the result of
(apparently) stupid management at the executive level. I'd love to still be
a Sprint customer, and probably would be if their new CSRs weren't such
flaming morons.
Mishandling of customer service can lead to lots of problems, including
legal action. I'm not arguing that it should or shouldn't in Sprint's case,
but it happens all the time.
--
Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
Company website: http://JustThe.net/
Personal blog, resume, portfolio: http://SteveSobol.com/
E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307
- 12-04-2005, 09:23 PM #13Mij AdyawGuest
Re: Seeking Angry Customers for Class Action
As long as the churn does not get too high and Sprint has great advertising
campaigns that get a lot of new customers, there is absolutely no financial
incentive for them to change the mode of operation of their customer service
department. If it doesn't cut into the bottom line, the problem does not
exist. It is really that simple.
"Steve Sobol" <[email protected]> wrote in message
news:[email protected]...
> Mij Adyaw wrote:
>> Why would anyone want to start a class action suit against Sprint? Sprint
>> is a good company with good cell phone service and phones.
>
> Let's just clarify here. Sprint is a rather clueless company with a great
> network, cool phones and crappy customer service. Crappy customer service
> can cause lots of problems, and in Sprint's case is the result of
> (apparently) stupid management at the executive level. I'd love to still
> be a Sprint customer, and probably would be if their new CSRs weren't such
> flaming morons.
>
> Mishandling of customer service can lead to lots of problems, including
> legal action. I'm not arguing that it should or shouldn't in Sprint's
> case, but it happens all the time.
>
> --
> Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
> Company website: http://JustThe.net/
> Personal blog, resume, portfolio: http://SteveSobol.com/
> E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307
- 12-04-2005, 09:36 PM #14Steve SobolGuest
Re: Seeking Angry Customers for Class Action
Mij Adyaw wrote:
> As long as the churn does not get too high and Sprint has great advertising
> campaigns that get a lot of new customers, there is absolutely no financial
> incentive for them to change the mode of operation of their customer service
> department. If it doesn't cut into the bottom line, the problem does not
> exist. It is really that simple.
Yes, I know. The sad fact is that they'll have to piss off a lot of
customers before they lose enough money for management to get a clue.
I loved my phone, I loved the coverage, I loved CS for a while before they
were outsourced...
--
Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
Company website: http://JustThe.net/
Personal blog, resume, portfolio: http://SteveSobol.com/
E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307
- 12-04-2005, 09:40 PM #15Mij AdyawGuest
Re: Seeking Angry Customers for Class Action
I just keep hanging-up until I get to a rep that makes sense. Also, I have a
business account so I call a different phone number.
"Steve Sobol" <[email protected]> wrote in message
news:[email protected]...
> Mij Adyaw wrote:
>> As long as the churn does not get too high and Sprint has great
>> advertising campaigns that get a lot of new customers, there is
>> absolutely no financial incentive for them to change the mode of
>> operation of their customer service department. If it doesn't cut into
>> the bottom line, the problem does not exist. It is really that simple.
>
> Yes, I know. The sad fact is that they'll have to piss off a lot of
> customers before they lose enough money for management to get a clue.
>
> I loved my phone, I loved the coverage, I loved CS for a while before they
> were outsourced...
>
> --
> Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
> Company website: http://JustThe.net/
> Personal blog, resume, portfolio: http://SteveSobol.com/
> E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307
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