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  1. #1
    Pete S
    Guest
    I have a Sony Ericsson T608 and in the past occasionally used it to access
    the web without a vision plan. In the past i never had any problem
    accessing the web.

    I decided to sign up for a vision plan. Now when i try to access the web I
    get a message that reads "The Page you have requested can not be displayed"
    The only function I can access is Short Mail.

    So I called Customer service and they opened a trouble ticket They called
    me the next day to confirm that the problem had been resolved. This strikes
    me as particularly odd since the problem wasn't resolved and in talking with
    the rep it didn't sound like they had even tried to solve the problem.

    So now the rep decides that the problem might be the phone so he gets a T608
    and has the same problem. He tells me that he is going to submit the
    problem up to the next level since he was able to duplicate the problem.

    Of course he tells me it may be 48 hours before I hear back from them.

    So does anyone out there have a T608 that isn't having this problem?





    See More: Vision Problem




  2. #2
    Pete S
    Guest

    Re: Vision Problem -- Response from Sprint

    Well three days after initially reporting the problem Sprint has now
    informed me that due to "upgrades" in the system the T608 no longer can
    access Vision services.

    Of course you would have thought that they could have this information
    available to them when I signed up for a Vision Plan --- Duh!!

    Its hard for me to consider spending money on a new phone since they have
    absolutely no problem with altering there system to make the phone obsolete
    after not a very long time period. Sure the T608 isn't a new phone but they
    were available for sale not all that long ago. I bought mine second hand a
    little over a year ago, at that time the T608 was still listed on the Sprint
    Website but was "sold out."


    "Pete S" <[email protected]> wrote in message
    news:[email protected]
    >I have a Sony Ericsson T608 and in the past occasionally used it to access
    >the web without a vision plan. In the past i never had any problem
    >accessing the web.
    >
    > I decided to sign up for a vision plan. Now when i try to access the web
    > I get a message that reads "The Page you have requested can not be
    > displayed" The only function I can access is Short Mail.
    >
    > So I called Customer service and they opened a trouble ticket They
    > called me the next day to confirm that the problem had been resolved.
    > This strikes me as particularly odd since the problem wasn't resolved and
    > in talking with the rep it didn't sound like they had even tried to solve
    > the problem.
    >
    > So now the rep decides that the problem might be the phone so he gets a
    > T608 and has the same problem. He tells me that he is going to submit the
    > problem up to the next level since he was able to duplicate the problem.
    >
    > Of course he tells me it may be 48 hours before I hear back from them.
    >
    > So does anyone out there have a T608 that isn't having this problem?
    >






  3. #3

    Re: Vision Problem -- Response from Sprint


    Pete S wrote:
    > Well three days after initially reporting the problem Sprint has now
    > informed me that due to "upgrades" in the system the T608 no longer can
    > access Vision services.
    >
    > Of course you would have thought that they could have this information
    > available to them when I signed up for a Vision Plan --- Duh!!
    >
    > Its hard for me to consider spending money on a new phone since they have
    > absolutely no problem with altering there system to make the phone obsolete
    > after not a very long time period. Sure the T608 isn't a new phone but they
    > were available for sale not all that long ago. I bought mine second hand a
    > little over a year ago, at that time the T608 was still listed on the Sprint
    > Website but was "sold out."


    Sprint and Virg. Mob's offer of "web service" is highly deceptive, they
    don't mention that
    only wap/wml pages are viewable and that normal http pages are
    displayed "funny".
    A potential customer reading offers of "web service" in a brochure
    thinks that its just
    like PC based web service and vision certainly isn't

    JG




  4. #4

    Re: Vision Problem -- Response from Sprint

    super article: may help you

    http://reviews.cnet.com/4520-8900-5021255.html

    Snoozy




  5. #5
    Pete S
    Guest

    Re: Vision Problem -- Response from Sprint

    I undertand that, I refer to accessing the web rather than "Vision" because
    I am sure whether other vision services were functioning since I had made no
    effort to dowload ringers or screensavers etc.

    <[email protected]> wrote in message
    news:[email protected]
    >
    > Pete S wrote:
    >> Well three days after initially reporting the problem Sprint has now
    >> informed me that due to "upgrades" in the system the T608 no longer can
    >> access Vision services.
    >>
    >> Of course you would have thought that they could have this information
    >> available to them when I signed up for a Vision Plan --- Duh!!
    >>
    >> Its hard for me to consider spending money on a new phone since they have
    >> absolutely no problem with altering there system to make the phone
    >> obsolete
    >> after not a very long time period. Sure the T608 isn't a new phone but
    >> they
    >> were available for sale not all that long ago. I bought mine second hand
    >> a
    >> little over a year ago, at that time the T608 was still listed on the
    >> Sprint
    >> Website but was "sold out."

    >
    > Sprint and Virg. Mob's offer of "web service" is highly deceptive, they
    > don't mention that
    > only wap/wml pages are viewable and that normal http pages are
    > displayed "funny".
    > A potential customer reading offers of "web service" in a brochure
    > thinks that its just
    > like PC based web service and vision certainly isn't
    >
    > JG
    >






  6. #6
    Isaiah Beard
    Guest

    Re: Vision Problem -- Response from Sprint

    Pete S wrote:
    > Of course you would have thought that they could have this information
    > available to them when I signed up for a Vision Plan --- Duh!!
    >
    > Its hard for me to consider spending money on a new phone since they have
    > absolutely no problem with altering there system to make the phone obsolete
    > after not a very long time period. Sure the T608 isn't a new phone but they
    > were available for sale not all that long ago. I bought mine second hand a
    > little over a year ago, at that time the T608 was still listed on the Sprint
    > Website but was "sold out."


    I can entirely understand why they aren't supporting the T608 anymore.
    That phone was DOA before it was even released, thanks to SonyEricsson's
    discontinuation of support for all its North American CDMA products
    (they felt there was no market for such devices). Lore has it that only
    10,000 of those units were actually ever produced before SE pulled the
    plug on the project, and the only reason Sprint ever bothered to sell
    the phone was because of *tremedous* consumer pressure among early
    adopters to do so (it was the first and only CDMA phone with bluetooth
    at the time).

    I was one of the lucky ones who bought that phone new, and after a few
    months I had wished they had never released it. The firmware had dozens
    of bugs, some of which would hang the phone, requiring a reboot. There
    was and is no hope of ever getting some bugs fixed because SE will never
    release a firmware update for it. Every T608 made will fail its own
    built-in diagnostic tests at least 40% of the timeAnd it was abysmally
    underpowered, being the only phone I'd ever owned that could not keep up
    with me when I dialed a phone number.

    Generally, as Vision gets upgraded, supported phones get firmware
    updates made available to keep up with those changes. Obviously with SE
    refusing to support the phone, there is no hope that it would keep up
    with Vision updates.

    I think everyone who bought this phone new did so even knowing its
    quirks and circumstances (The T608 was never really mass marketed, so
    only tech heads who kept up on these things would ahve really known).
    And at least I and everyone else I know who bought this phone knew that
    we would be perpetual beta testers, and that we'd have to live with the
    inevitability that the network features might evolve, but the T608 would
    not.


    --
    E-mail fudged to thwart spammers.
    Transpose the c's and a's in my e-mail address to reply.



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