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  1. #1
    Say What?
    Guest
    NW of Chicago I am, I guess, fortunate to have REV A up and running but
    I'm wondering if anyone else using the Sprint Wireless Broadband service
    is experiencing or has experienced intermittent failures of the EVDO
    cell resulting in download speeds of 9-46 kbs and uploads of 210-280 kbs.

    Sounds whacky, I know, but between myself and one or two of their more
    intelligent techies the problem apparently is isolate to one particular
    cell site about 3/10 mile from me as my card and software have the most
    up to date firmware and software versions and I've tried both the
    "faulty" cell and and adjoining cell in rapid succession (literally
    going mobile)and the damn card works fine in one cell but not the other.

    Full quieting signal at home (six bars, -70 to -74 db signal)even when
    the cell is acting up. When it is working properly I can count on an
    average download speed of >1200 kbs and uploads of anywhere from 270 kbs
    to around 479 kbs.

    System will go goofy for 3 to maybe 13 hours and I'll suffer with crappy
    dialup (or worse) download speeds and 1X upload speeds.

    Interestingly, if I force the card to use only the 1X signal, I will get
    a nearly synchronous upload/download around 120-130kbs.

    Sprint's been trying to figure this out (don't know how hard) for a
    couple of weeks and the problem's been existent for a good two months or so.

    Anyone else experience this crap and, if so, any idea what was causing
    it at the cell site so I can pass along a hint to one of the brighter
    bulbs there?



    See More: EVDO-Rev A is topsy turvy!




  2. #2
    Scott
    Guest

    Re: EVDO-Rev A is topsy turvy!

    Say What? <[email protected]> wrote in
    news[email protected]:

    > NW of Chicago I am, I guess, fortunate to have REV A up and running
    > but I'm wondering if anyone else using the Sprint Wireless Broadband
    > service is experiencing or has experienced intermittent failures of
    > the EVDO cell resulting in download speeds of 9-46 kbs and uploads of
    > 210-280 kbs.
    >
    > Sounds whacky, I know, but between myself and one or two of their more
    > intelligent techies the problem apparently is isolate to one
    > particular cell site about 3/10 mile from me as my card and software
    > have the most up to date firmware and software versions and I've tried
    > both the "faulty" cell and and adjoining cell in rapid succession
    > (literally going mobile)and the damn card works fine in one cell but
    > not the other.
    >
    > Full quieting signal at home (six bars, -70 to -74 db signal)even when
    > the cell is acting up. When it is working properly I can count on an
    > average download speed of >1200 kbs and uploads of anywhere from 270
    > kbs to around 479 kbs.
    >
    > System will go goofy for 3 to maybe 13 hours and I'll suffer with
    > crappy dialup (or worse) download speeds and 1X upload speeds.
    >
    > Interestingly, if I force the card to use only the 1X signal, I will
    > get a nearly synchronous upload/download around 120-130kbs.
    >
    > Sprint's been trying to figure this out (don't know how hard) for a
    > couple of weeks and the problem's been existent for a good two months
    > or so.
    >
    > Anyone else experience this crap and, if so, any idea what was causing
    > it at the cell site so I can pass along a hint to one of the brighter
    > bulbs there?
    >


    You guys getting unusually hot weather out there? It's possible that the
    site is overheating- the type of symptons you are experiencing would point
    to it as an option to try and rule out.



  3. #3
    Say What?
    Guest

    Re: EVDO-Rev A is topsy turvy!

    Scott wrote:
    > Say What? <[email protected]> wrote in
    > news[email protected]:
    >
    >> NW of Chicago I am, I guess, fortunate to have REV A up and running
    >> but I'm wondering if anyone else using the Sprint Wireless Broadband
    >> service is experiencing or has experienced intermittent failures of
    >> the EVDO cell resulting in download speeds of 9-46 kbs and uploads of
    >> 210-280 kbs.

    >
    > You guys getting unusually hot weather out there? It's possible that the
    > site is overheating- the type of symptons you are experiencing would point
    > to it as an option to try and rule out.


    Not terribly hot but, yes, it is "warm." Seems like the downtime (which
    is kind of hard to detect since I'm not on 24/7 (my wife only THINKS
    so)) seems to start late afternoon and then run throughout the night
    when it's NOT hot. I've even had instances where I KNOW it went out
    after dark and returned within a couple of hours.

    Worth mentioning to them though. Thanks.






  4. #4
    dafydd
    Guest

    Re: EVDO-Rev A is topsy turvy!

    It is also possible that for some reason there is an abnormally large
    amount of EVDO use off of that particular tower you are having trouble
    with durring those times of slower connection speeds. It may be a
    good idea for you to kind of keep a log of the outages for say 7 days,
    and then call and have a specialist pull up the tower reports in your
    area to see if there is a correlation between the two. Sometimes even
    technical support can use a little bit of help, and since you are
    having the issue you are in the best possition to be able to offer
    it. It could be that something is funneling users to that tower.[just
    a though]


    On Jul 7, 10:26 pm, Say What? <[email protected]> wrote:
    > NW of Chicago I am, I guess, fortunate to have REV A up and running but
    > I'm wondering if anyone else using the Sprint Wireless Broadband service
    > is experiencing or has experienced intermittent failures of the EVDO
    > cell resulting in download speeds of 9-46 kbs and uploads of 210-280 kbs.
    >
    > Sounds whacky, I know, but between myself and one or two of their more
    > intelligent techies the problem apparently is isolate to one particular
    > cell site about 3/10 mile from me as my card and software have the most
    > up to date firmware and software versions and I've tried both the
    > "faulty" cell and and adjoining cell in rapid succession (literally
    > going mobile)and the damn card works fine in one cell but not the other.
    >
    > Full quieting signal at home (six bars, -70 to -74 db signal)even when
    > the cell is acting up. When it is working properly I can count on an
    > average download speed of >1200 kbs and uploads of anywhere from 270 kbs
    > to around 479 kbs.
    >
    > System will go goofy for 3 to maybe 13 hours and I'll suffer with crappy
    > dialup (or worse) download speeds and 1X upload speeds.
    >
    > Interestingly, if I force the card to use only the 1X signal, I will get
    > a nearly synchronous upload/download around 120-130kbs.
    >
    > Sprint's been trying to figure this out (don't know how hard) for a
    > couple of weeks and the problem's been existent for a good two months or so.
    >
    > Anyone else experience this crap and, if so, any idea what was causing
    > it at the cell site so I can pass along a hint to one of the brighter
    > bulbs there?






  5. #5
    Say What?
    Guest

    Re: EVDO-Rev A is topsy turvy!

    dafydd wrote:
    > It is also possible that for some reason there is an abnormally large
    > amount of EVDO use off of that particular tower you are having trouble
    > with durring those times of slower connection speeds. It may be a
    > good idea for you to kind of keep a log of the outages for say 7 days,
    > and then call and have a specialist pull up the tower reports in your
    > area to see if there is a correlation between the two. Sometimes even
    > technical support can use a little bit of help, and since you are
    > having the issue you are in the best possition to be able to offer
    > it. It could be that something is funneling users to that tower.[just
    > a though]


    Don't think that's the problem. This a rural area with a LOT more
    critters than homes in this particular cell. That's why I'm paying this
    kind of $$ for wireless - no cable or DSL service available out here.
    Even Sprint didn't think usage was tied into the problem.

    As for the logs and help, I have documented my problems over the past
    several weeks AND taken the time to run out while the system is messed
    up and confirm that it's NOT my card at fault, but their cell. Won't
    work in this cell at 1400hrs, drive down the road five miles and get
    excellent results at a new cell at 1406hrs, return to this cell at
    1415hrs and can't even raise their test site.



  6. #6
    Scott
    Guest

    Re: EVDO-Rev A is topsy turvy!

    "Jim Dubya" <[email protected]> wrote in
    news:[email protected]:

    > EVDO Rev A is the BOMB here is Southern California. No problems here.
    > Maybe it is the OP's broadband card is defective.
    >


    I don't think so- he's able to connect to other towers in the area and if
    you read his latest post, Sprint has confirmed it is not his card or
    computer. It sounds like they have a bad tower. It's bound to happen
    every once in a while. I'm sure that onxce they are able to isolate the
    probelm, they'l swap out a board or some component and be good to go.




  7. #7
    Say What?
    Guest

    Re: EVDO-Rev A is topsy turvy!

    Jim Dubya wrote:
    > EVDO Rev A is the BOMB here is Southern California. No problems here. Maybe
    > it is the OP's broadband card is defective.


    Nope. Card is just fine. Two of three techies think so, I think so and
    just to make sure I checked it out in two different cell sites.

    See original post, below:

    >>> Sounds whacky, I know, but between myself and one or two of their more
    >>> intelligent techies the problem apparently is isolate to one particular
    >>> cell site about 3/10 mile from me as my card and software have the most
    >>> up to date firmware and software versions and I've tried both the
    >>> "faulty" cell and and adjoining cell in rapid succession (literally
    >>> going mobile)and the damn card works fine in one cell but not the other.
    >>>
    >>> Full quieting signal at home (six bars, -70 to -74 db signal)even when
    >>> the cell is acting up. When it is working properly I can count on an
    >>> average download speed of >1200 kbs and uploads of anywhere from 270 kbs
    >>> to around 479 kbs.





  8. #8
    Michael Arends
    Guest

    Re: EVDO-Rev A is topsy turvy!

    Smiling Wickedly, Say What? answered:
    > NW of Chicago I am, I guess, fortunate to have REV A up and running but
    > I'm wondering if anyone else using the Sprint Wireless Broadband service
    > is experiencing or has experienced intermittent failures of the EVDO
    > cell resulting in download speeds of 9-46 kbs and uploads of 210-280 kbs.
    >
    > Sounds whacky, I know, but between myself and one or two of their more
    > intelligent techies the problem apparently is isolate to one particular
    > cell site about 3/10 mile from me as my card and software have the most
    > up to date firmware and software versions and I've tried both the
    > "faulty" cell and and adjoining cell in rapid succession (literally
    > going mobile)and the damn card works fine in one cell but not the other.
    >
    > Full quieting signal at home (six bars, -70 to -74 db signal)even when
    > the cell is acting up. When it is working properly I can count on an
    > average download speed of >1200 kbs and uploads of anywhere from 270 kbs
    > to around 479 kbs.
    >
    > System will go goofy for 3 to maybe 13 hours and I'll suffer with crappy
    > dialup (or worse) download speeds and 1X upload speeds.
    >
    > Interestingly, if I force the card to use only the 1X signal, I will get
    > a nearly synchronous upload/download around 120-130kbs.
    >
    > Sprint's been trying to figure this out (don't know how hard) for a
    > couple of weeks and the problem's been existent for a good two months or so.
    >
    > Anyone else experience this crap and, if so, any idea what was causing
    > it at the cell site so I can pass along a hint to one of the brighter
    > bulbs there?

    Try calling Sprint 3-5 times daily for 3-4 months. THEN see if they will
    fix things.

    --
    *..· ´¨¨))
    ¸.·´ .·´¨¨))
    ((¸¸.·´ .·´-:¦:-((¸¸.·´(º·.¸(¨*·.¸ ¸.·*¨)¸.·º)
    «.·°·. Michael .·°·-:¦:-






  9. #9
    Say What?
    Guest

    Re: EVDO-Rev A is topsy turvy!

    Michael Arends wrote:
    >> Anyone else experience this crap and, if so, any idea what was causing
    >> it at the cell site so I can pass along a hint to one of the brighter
    >> bulbs there?

    > Try calling Sprint 3-5 times daily for 3-4 months. THEN see if they will
    > fix things.



    At this point, I have Sprint calling ME every couple days telling me
    what they are "doing" (apparently calling me to ask if it's all better
    now and repeatedly asking the same questions<g>).

    If it doesn't clear up soon, I'll probably try your suggestion and see
    if I can win one of their "needy customer" letters telling me to piss
    off and leave without an ETF. I'll take it. New wireless broadband
    service fired up just after I signed on with Sprint and the speed is
    more than double my best EVDO Rev A speed and the price is 2/3rds of
    Sprint's charge.





  10. #10
    Mike_The_Bike
    Guest

    Re: EVDO-Rev A is topsy turvy!

    On Sun, 08 Jul 2007 03:26:12 GMT, Say What? <[email protected]> wrote:

    >NW of Chicago I am, I guess, fortunate to have REV A up and running but
    >I'm wondering if anyone else using the Sprint Wireless Broadband service
    >is experiencing or has experienced intermittent failures of the EVDO
    >cell resulting in download speeds of 9-46 kbs and uploads of 210-280 kbs.
    >
    >Sounds whacky, I know, but between myself and one or two of their more
    >intelligent techies the problem apparently is isolate to one particular
    >cell site about 3/10 mile from me as my card and software have the most
    >up to date firmware and software versions and I've tried both the
    >"faulty" cell and and adjoining cell in rapid succession (literally
    >going mobile)and the damn card works fine in one cell but not the other.
    >
    >Full quieting signal at home (six bars, -70 to -74 db signal)even when
    >the cell is acting up. When it is working properly I can count on an
    >average download speed of >1200 kbs and uploads of anywhere from 270 kbs
    >to around 479 kbs.
    >
    >System will go goofy for 3 to maybe 13 hours and I'll suffer with crappy
    >dialup (or worse) download speeds and 1X upload speeds.
    >
    >Interestingly, if I force the card to use only the 1X signal, I will get
    >a nearly synchronous upload/download around 120-130kbs.
    >
    >Sprint's been trying to figure this out (don't know how hard) for a
    >couple of weeks and the problem's been existent for a good two months or so.
    >
    >Anyone else experience this crap and, if so, any idea what was causing
    >it at the cell site so I can pass along a hint to one of the brighter
    >bulbs there?


    The company I work for manufactures EV-DO Rev A equipment using the
    Sierra 5725 radio. We are experienceing serious problems that seem to
    be localized to an area NW of Chicago, Palatine to be precise. I'd
    like to compare notes off list if you wouldn't mind. Use
    [email protected]_DOT_rr_DOT_com with proper substitution for the
    _DOT_



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