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  1. #1
    My husband has a Fujitsu laptop (less than 18 months old) running XP.
    He is unable to install ActiveSync on the machine. We've turned off all
    non-essential services including firewall, AV, etc.

    The installer stops with a very enigmatic "unable to complete
    installation, please restart" or something along those lines.
    Subsequent attempts produce a gripe from the installer about a failed
    installation and please reinstall.

    Endless do-loop.

    We've used both the OEM CD that came with our Moguls (two phones, two
    CDs, both fail installation on the laptop) and the current ActiveSync
    download from MS.

    Any ideas?

    See More: ActiveSync installation problems

  2. #2

    Re: ActiveSync installation problems

    Kathleen Anderson wrote:
    > This ActiveSync Troubleshooting Guide
    > Installation may help:

    That's a FAQ I hadn't found, thanks. I'll have a closer look tomorrow
    and see if it's any help.

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