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  1. #1
    SMS 斯蒂文• 夏
    Guest
    -Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
    were tied with T-Mobile)

    -Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)

    -Sprint was last in 19 out of 20 markets (AT&T was last in
    Minneapolis-Saint Paul, and Sprint was 2nd to last).

    I really thought that the declining number of AMPS handsets would hurt
    Verizon's ratings, but apparently that was not the case. Even with most
    users having digital-only phones, Verizon is still far better than AT&T,
    Sprint, or T-Mobile.

    I wonder how long Sprint can continue in business as an independent
    company. They have the worst coverage, a poor selection of handsets, and
    their Wi-Max plan has gone nowhere. Some say Verizon should acquire
    them, but I don't think that Verizon wants or needs them.



    See More: CR Survey of 48,000 cellular users




  2. #2
    Cubit
    Guest

    Re: CR Survey of 48,000 cellular users


    "SMS ???. ?" <[email protected]> wrote in message
    news:[email protected]
    > -Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
    > were tied with T-Mobile)
    >
    > -Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)
    >
    > -Sprint was last in 19 out of 20 markets (AT&T was last in
    > Minneapolis-Saint Paul, and Sprint was 2nd to last).
    >
    > I really thought that the declining number of AMPS handsets would hurt
    > Verizon's ratings, but apparently that was not the case. Even with most
    > users having digital-only phones, Verizon is still far better than AT&T,
    > Sprint, or T-Mobile.
    >
    > I wonder how long Sprint can continue in business as an independent
    > company. They have the worst coverage, a poor selection of handsets, and
    > their Wi-Max plan has gone nowhere. Some say Verizon should acquire them,
    > but I don't think that Verizon wants or needs them.


    About 5 years ago a friend got Sprint service and complained that everything
    was distorted. He changed company's.






  3. #3
    Kurt
    Guest

    Re: CR Survey of 48,000 cellular users

    In article <[email protected]>,
    "Cubit" <[email protected]> wrote:

    > "SMS ???. ?" <[email protected]> wrote in message
    > news:[email protected]
    > > -Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
    > > were tied with T-Mobile)
    > >
    > > -Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)
    > >
    > > -Sprint was last in 19 out of 20 markets (AT&T was last in
    > > Minneapolis-Saint Paul, and Sprint was 2nd to last).
    > >
    > > I really thought that the declining number of AMPS handsets would hurt
    > > Verizon's ratings, but apparently that was not the case. Even with most
    > > users having digital-only phones, Verizon is still far better than AT&T,
    > > Sprint, or T-Mobile.
    > >
    > > I wonder how long Sprint can continue in business as an independent
    > > company. They have the worst coverage, a poor selection of handsets, and
    > > their Wi-Max plan has gone nowhere. Some say Verizon should acquire them,
    > > but I don't think that Verizon wants or needs them.

    >
    > About 5 years ago a friend got Sprint service and complained that everything
    > was distorted. He changed company's.


    The company's what?

    --
    To reply by email, remove the word "space"



  4. #4
    clifto
    Guest

    Re: CR Survey of 48,000 cellular users

    Kurt wrote:
    > "Cubit" <[email protected]> wrote:
    >> About 5 years ago a friend got Sprint service and complained that everything
    >> was distorted. He changed company's.

    >
    > The company's what?


    Li'st of cu'stomer's, 'silly.

    --
    A staffer for Democrat Senator Maria Cantwell of Washington has been
    arrested for trying to arrange a sexual tryst with a 13-year old boy.
    http://www.thesmokinggun.com/archive...72senate1.html



  5. #5
    Joel Koltner
    Guest

    Re: CR Survey of 48,000 cellular users

    "SMS ???. ?" <sc[email protected]> wrote in message
    news:[email protected]
    > I wonder how long Sprint can continue in business as an independent company.
    > They have the worst coverage, a poor selection of handsets, and their Wi-Max
    > plan has gone nowhere.


    To most consumers, none of these matter that much:

    -- If Sprint has coverage where you work and play (and this is still >90% of
    the population), you're happy.
    -- The phone selection is broad enough very few people won't find a phone they
    like (it's only the <<1% of Sprint customers in places like this newsgroups
    who tend to be super-picky about which very particular model they want...
    someone like my mother would tend to pick, e.g., the best-looking phone that
    just has regular voice services!)
    -- The average customer doesn't know a thing about WiMax yet

    So you see, while Sprint may or may not be that great of a business, the
    reasons it is or isn't don't have a lot to do with the reasons you listed,
    IMO. Keep in mind that someone posting to this newsgroup -- such as
    yourself -- is usually *quite* far from the "average" Sprint customer, being
    *much* more knowledgable about Sprint's offerings and business.

    ---Joel





  6. #6
    mikeyhsd
    Guest

    Re: CR Survey of 48,000 cellular users

    personally, dropped verizon at their encouragement the first day numbers became portable in my area.
    poor service, no service, dropped calls.
    lived in line of sight of 2 verizon towers.
    could go out into the yard and SEE them.
    sore recommedned buying an external antenna from a mall kiosak. brought it back to the store to make sure it was the one they recommended and was told then if I pluged it in woujld violate my warrenty. what a bunch of bull, since they recommended it to start with.

    switched to SPRINT and never looked back.
    occasionally have small problems with bilings but they get worked out, lots easier than they dia with verizon or at&t.




    [email protected]



    "SMS 斯蒂文• 夏" <[email protected]> wrote in message news:[email protected]
    -Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
    were tied with T-Mobile)

    -Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)

    -Sprint was last in 19 out of 20 markets (AT&T was last in
    Minneapolis-Saint Paul, and Sprint was 2nd to last).

    I really thought that the declining number of AMPS handsets would hurt
    Verizon's ratings, but apparently that was not the case. Even with most
    users having digital-only phones, Verizon is still far better than AT&T,
    Sprint, or T-Mobile.

    I wonder how long Sprint can continue in business as an independent
    company. They have the worst coverage, a poor selection of handsets, and
    their Wi-Max plan has gone nowhere. Some say Verizon should acquire
    them, but I don't think that Verizon wants or needs them.



  7. #7
    Ron
    Guest

    Re: CR Survey of 48,000 cellular users

    On Tue, 4 Dec 2007 18:29:17 -0800, "Joel Koltner"
    <[email protected]> wrote:

    >"SMS ???. ?" <[email protected]> wrote in message
    >news:[email protected]
    >> I wonder how long Sprint can continue in business as an independent company.
    >> They have the worst coverage, a poor selection of handsets, and their Wi-Max
    >> plan has gone nowhere.

    >
    >To most consumers, none of these matter that much:
    >
    >-- If Sprint has coverage where you work and play (and this is still >90% of
    >the population), you're happy.


    But if they have excessive amounts of dropped calls?

    If they screw up your billing, and make it hard to get it fixed?

    If they screw up your account when you move?

    If they refuse to repair a problematic phone telling you its just a
    PRL issue?

    If CSRs lie to you due their handle time limits and need to get you
    off the line?

    If the phones die at 13 months age?

    If the coverage changes so calls won't go through?

    DON'T YOU READ THE POSTS here from the folks that give up on Sprint,
    and help give it
    the highest Churn rate, and lowest ratings for customer service?


    >-- The phone selection is broad enough very few people won't find a phone they
    >like (it's only the <<1% of Sprint customers in places like this newsgroups
    >who tend to be super-picky about which very particular model they want...
    >someone like my mother would tend to pick, e.g., the best-looking phone that
    >just has regular voice services!)
    >-- The average customer doesn't know a thing about WiMax yet
    >
    >So you see, while Sprint may or may not be that great of a business, the
    >reasons it is or isn't don't have a lot to do with the reasons you listed,
    >IMO. Keep in mind that someone posting to this newsgroup -- such as
    >yourself -- is usually *quite* far from the "average" Sprint customer, being
    >*much* more knowledgable about Sprint's offerings and business.
    >
    >---Joel
    >




  8. #8
    Larry
    Guest

    Re: CR Survey of 48,000 cellular users

    "mikeyhsd" <[email protected]> wrote in news:-
    [email protected]:

    > was told then if I pluged it in woujld violate my warrenty.


    Damn! That would be fun to test in small claims court in front
    of a sympathetic judge. This is precisely why you should always
    carry a friend to the store with you so they can hang themselves
    in front of a credible witness who can testify.....or carry your
    MP3 recorder in your pocket like I do.

    "We never said that."......"Yes, you did. Here, listen to
    it!"....

    Priceless.........................(c;

    Larry
    --
    "Yes, your honor, here's a recording of exactly what he
    threatened me with."

    Did you guys know Skype records to your hard drive?....(c;




  9. #9
    SMS 斯蒂文• 夏
    Guest

    Re: CR Survey of 48,000 cellular users

    Joel Koltner wrote:
    > "SMS ???. ?" <[email protected]> wrote in message
    > news:[email protected]
    >> I wonder how long Sprint can continue in business as an independent company.
    >> They have the worst coverage, a poor selection of handsets, and their Wi-Max
    >> plan has gone nowhere.

    >
    > To most consumers, none of these matter that much:


    Apparently it matters a lot, as Sprint continues to hemorrhage customers
    despite having some good deals on calling plans. It used to be unheard
    of for any carrier to have an actual decline in the number of
    subscribers, but Sprint has managed to do this in the most recent
    quarter. Verizon and AT&T continue to add market share, though AT&T was
    losing market share until the iPhone launch.

    > So you see, while Sprint may or may not be that great of a business, the
    > reasons it is or isn't don't have a lot to do with the reasons you listed,
    > IMO. Keep in mind that someone posting to this newsgroup -- such as
    > yourself -- is usually *quite* far from the "average" Sprint customer, being
    > *much* more knowledgable about Sprint's offerings and business.


    Clearly Sprint's loss of subscribers is not due to people reading
    Usenet, it's for other reasons. When you rank last in 19 out of 20
    markets in an influential publication like Consumer Reports, it has an
    influence on the general population of subscribers.

    I do have an issue with CR's rankings, in that often the second place
    finisher is _not_ the carrier with the second best coverage. In my area,
    T-Mobile has the worst coverage, but was ranked second because of other
    factors taken into consideration in the ratings. In reality, AT&T has
    the second-best coverage in my area, followed by Sprint in third, and
    T-Mobile is last. I think this is the case in many cities, where AT&T is
    usually second to Verizon in terms of quality of coverage.



  10. #10
    LHA
    Guest

    Re: CR Survey of 48,000 cellular users


    "Cubit" <[email protected]> wrote in message
    news:[email protected]
    >
    > About 5 years ago a friend got Sprint service and complained that
    > everything was distorted. He changed company's.


    It's "companies." Moron.





  11. #11
    Cubit
    Guest

    Re: CR Survey of 48,000 cellular users

    LOL What a bizarre ttyyyppoo.

    "clifto" <[email protected]> wrote in message
    news:[email protected]
    > Kurt wrote:
    >> "Cubit" <[email protected]> wrote:
    >>> About 5 years ago a friend got Sprint service and complained that
    >>> everything
    >>> was distorted. He changed company's.

    >>
    >> The company's what?

    >
    > Li'st of cu'stomer's, 'silly.
    >
    > --
    > A staffer for Democrat Senator Maria Cantwell of Washington has been
    > arrested for trying to arrange a sexual tryst with a 13-year old boy.
    > http://www.thesmokinggun.com/archive...72senate1.html






  12. #12
    Cubit
    Guest

    Re: CR Survey of 48,000 cellular users

    I knew that.

    I need to re-read my posts before sending, I guess.


    "LHA" <[email protected]> wrote in message
    news:[email protected]
    >
    > "Cubit" <[email protected]> wrote in message
    > news:[email protected]
    >>
    >> About 5 years ago a friend got Sprint service and complained that
    >> everything was distorted. He changed company's.

    >
    > It's "companies." Moron.
    >






  13. #13
    SMS 斯蒂文• 夏
    Guest

    Re: CR Survey of 48,000 cellular users

    LHA wrote:
    > "Cubit" <[email protected]> wrote in message
    > news:[email protected]
    >> About 5 years ago a friend got Sprint service and complained that
    >> everything was distorted. He changed company's.

    >
    > It's "companies." Moron.


    Just because he don't speak no good english is no reason to call him a
    maroon.



  14. #14
    Cubit
    Guest

    Re: CR Survey of 48,000 cellular users

    Sounds like you had a defective phone. If you could see the towers, an
    external antenna doesn't seem logical.



    "mikeyhsd" <[email protected]> wrote in message
    news:[email protected]
    personally, dropped verizon at their encouragement the first day numbers
    became portable in my area.
    poor service, no service, dropped calls.
    lived in line of sight of 2 verizon towers.
    could go out into the yard and SEE them.
    sore recommedned buying an external antenna from a mall kiosak. brought it
    back to the store to make sure it was the one they recommended and was told
    then if I pluged it in woujld violate my warrenty. what a bunch of bull,
    since they recommended it to start with.

    switched to SPRINT and never looked back.
    occasionally have small problems with bilings but they get worked out, lots
    easier than they dia with verizon or at&t.




    [email protected]



    "SMS ???. ?" <[email protected]> wrote in message
    news:[email protected]
    -Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
    were tied with T-Mobile)

    -Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)

    -Sprint was last in 19 out of 20 markets (AT&T was last in
    Minneapolis-Saint Paul, and Sprint was 2nd to last).

    I really thought that the declining number of AMPS handsets would hurt
    Verizon's ratings, but apparently that was not the case. Even with most
    users having digital-only phones, Verizon is still far better than AT&T,
    Sprint, or T-Mobile.

    I wonder how long Sprint can continue in business as an independent
    company. They have the worst coverage, a poor selection of handsets, and
    their Wi-Max plan has gone nowhere. Some say Verizon should acquire
    them, but I don't think that Verizon wants or needs them.





  15. #15
    Joel Koltner
    Guest

    Re: CR Survey of 48,000 cellular users

    "Ron" <[email protected]> wrote in message
    news:[email protected]
    > But if they have excessive amounts of dropped calls?
    > If they screw up your billing, and make it hard to get it fixed?
    > If they screw up your account when you move?
    > If they refuse to repair a problematic phone telling you its just a
    > PRL issue?
    > If CSRs lie to you due their handle time limits and need to get you
    > off the line?
    > If the phones die at 13 months age?
    > If the coverage changes so calls won't go through?


    These are all decent reasons that many customers would leave Sprint for,
    certainly. (Although the very first, "excessive amount of dropped calls" is
    probably likely to be no better with any other carrier.)

    > DON'T YOU READ THE POSTS here from the folks that give up on Sprint,
    > and help give it
    > the highest Churn rate, and lowest ratings for customer service?


    Sure, I was just pointing that the somewhat smaller total coverage area/phone
    selection/WiMax were *not* reasons most people would or wouldn't choose
    Sprint.

    I do accept that Sprint's "customer service" is about the worst in the
    industry. :-)

    ---Joel





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