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- 06-16-2008, 05:07 AM #1LarryGuest
Thomas Bates <[email protected]> wrote in news:tb-C49982.21023115062008
@comcast.dca.giganews.com:
> Why is it that nearly every month I have to spend an hour on the phone
> with Sprint fixing the bills which contain mistakes. Things like
> services added I didn't ask for. Services which were terminated last
> month(the one's I didn't ask for) which are still on the bill. Different
> charges for the same service on two lines under the same family plan,
> which brings me to the big switcheroo.
>
> I have a family plan which required 4 phones and the infamous contract
> to get same. Now, we have wanted to cancel that plan in the future since
> my Son is going to school in a state where Sprint doesn't have great
> coverage and don't want to pay a lung for phone service but now it seems
> that rather than my thinking I have ONE family plan, Sprint wants to
> break it apart and say I have FOUR plans so if I want to break the
> contract, it's now $800 not $200 when they required the 4 lines.
>
> It all sounds like bait and switch along with a few other things that
> Dan had better fix at Sprint.
>
> What screw-ups.
Copy the bill, draw lines through what you're NOT going to pay for, deduct
the sales taxes, company added ripoff percentages, government added ripoff
percentages, cut them a check and mail it all in with a simple piece of
paper saying, "NOT MY CONTRACT - WILL NOT PAY".
You don't have to explain it to some dunderhead, over and over, who's paid
to ignore you. YOU still control that checkbook!
› See More: Sprint bills screwed up.
- 06-16-2008, 06:30 PM #2GurneyGuest
Re: Sprint bills screwed up.
On Mon, 16 Jun 2008 11:07:11 +0000, Larry <[email protected]> wrote:
>Thomas Bates <[email protected]> wrote in news:tb-C49982.21023115062008
>@comcast.dca.giganews.com:
>
>> Why is it that nearly every month I have to spend an hour on the phone
>> with Sprint fixing the bills which contain mistakes. Things like
>> services added I didn't ask for. Services which were terminated last
>> month(the one's I didn't ask for) which are still on the bill. Different
>> charges for the same service on two lines under the same family plan,
>> which brings me to the big switcheroo.
>>
>> I have a family plan which required 4 phones and the infamous contract
>> to get same. Now, we have wanted to cancel that plan in the future since
>> my Son is going to school in a state where Sprint doesn't have great
>> coverage and don't want to pay a lung for phone service but now it seems
>> that rather than my thinking I have ONE family plan, Sprint wants to
>> break it apart and say I have FOUR plans so if I want to break the
>> contract, it's now $800 not $200 when they required the 4 lines.
>>
>> It all sounds like bait and switch along with a few other things that
>> Dan had better fix at Sprint.
>>
>> What screw-ups.
>
>Copy the bill, draw lines through what you're NOT going to pay for, deduct
>the sales taxes, company added ripoff percentages, government added ripoff
>percentages, cut them a check and mail it all in with a simple piece of
>paper saying, "NOT MY CONTRACT - WILL NOT PAY".
>
>You don't have to explain it to some dunderhead, over and over, who's paid
>to ignore you. YOU still control that checkbook!
Then next month you get a bill with all that past due...with knowlege
that you will be told WILL NOT PAY - WILL NOT HAVE SERVICE.
Of course I would expect such behavior from YOU, Larry.
- 06-16-2008, 06:44 PM #3LarryGuest
Re: Sprint bills screwed up.
Gurney <[email protected]> wrote in news:6b1e54lbbe4c06van5c3kvtk7pt5ihp0bq@
4ax.com:
> Of course I would expect such behavior from YOU, Larry.
>
>
Of course you would. It's MY checkbook goddamn it!
- 06-16-2008, 07:36 PM #4Steve SobolGuest
Re: Sprint bills screwed up.
On 2008-06-17, Larry <[email protected]> wrote:
> Of course you would. It's MY checkbook goddamn it!
You're welcome to do whatever you want with your own accounts, but
again, you're giving out bad info that is guaranteed to get the
customer collected on/sued, just because you feel like being an
asshole. The ETF's have *always* been per line, not per account, and
you know it.
--
Steve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com
Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol
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