Results 1 to 12 of 12
  1. #1
    boe
    Guest
    I would appreciate your ideas on what the difference is. I have to
    LG5350's. Both with version 21 of the software. Both with a PRL of 19.
    Both with fully charged batteries. Both with the antenna extended and in
    identical locations. Often the same one will have one more bar of reception
    or can still receive when the other can no longer. The problem is I have to
    return the one that gets better reception since it has a cracked screen. Is
    there some setting I missed?





    See More: Two identical LG5350's - different reception




  2. #2
    DONBO
    Guest

    Re: Two identical LG5350's - different reception


    As with everything else electronic it all comes down to the processor
    chip....when chips are certified for use there is not 1 specific
    specification....there is an acceptable range of statistics that will
    be accepted....2 of the same model side by side will often get
    different reception...that is not uncommon

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  3. #3
    boe
    Guest

    Re: Two identical LG5350's - different reception

    I've got to get a new job first!

    "Paul Blais" <[email protected]> wrote in message
    news:[email protected]m...
    > Get rid of them both and get a better phone.
    >
    > [posted via phonescoop.com - free web access to the alt.cellular groups]






  4. #4
    Chris
    Guest

    Re: Two identical LG5350's - different reception

    A D wrote:
    > Take it into the store and have them tested. They should still be under
    > warranty. If one fails, they will replace it as long as there's not
    > physical damage.
    >


    Yes. And with the 5350, I would say there's a good chance it will fail.
    I say this from experience. I bought the 5350 back in October or
    so... after a while, it had issues. Sprint tested it and said "oh. it
    failed this test. We'll replace it." So, along came #2. After not too
    long, it had issues and was replaced. So I got #3 from them. It lasted
    quite some time, but recently I was having issues with dropped calls
    where before I had not. They tested it, it failed. They sent me #4. I
    had them test it before they even activated it. It passed. I had them
    activate it. It activated just fine. On the way home, I made a call.
    I couldn't hear anything. The earpiece in the newly refurbished #4 was
    quite dead.

    I turned around and went back to the store. They were quite nice about
    it all. I now have a Sanyo 8100 that someone had returned within 14
    days. The wonderfully nice people at the store replaced the phone and
    all my accessories for free.

    So yes... I like the 5350 for its styling, UI, etc. but it has issues to
    the point I wouldn't recommend it to anyone. Of course, Sprint no
    longer carries it (mostly due to the issues it has/had), so new
    customers shouldn't have the same problem.

    One thing I will mention... it helps if you're nice to the people at the
    Sprint store. They really are there to help you. If you cuss them out
    and act like it's their fault the phone sucks, they're much less likely
    to do nice things for you. If you're nice to them, and patient, and so
    on, they will be nice in return. Trust me.

    -Chris




  5. #5
    Bum
    Guest

    Re: Two identical LG5350's - different reception

    Yeah, try keeping your cool when you walk into a Sprint store at 7:10pm,
    wait 35 minutes to be helped, tell them that you need a software upgrade for
    your phone, and are then told "We can't do that. Our computers are already
    shut down .... you have to bring it in before 7:30".

    The store closes at 9:00pm.

    #$!*$!$%

    -Bum

    "Chris" <[email protected]> wrote in message
    news:[email protected]
    > A D wrote:
    > > Take it into the store and have them tested. They should still be under
    > > warranty. If one fails, they will replace it as long as there's not
    > > physical damage.
    > >

    >
    > Yes. And with the 5350, I would say there's a good chance it will fail.
    > I say this from experience. I bought the 5350 back in October or
    > so... after a while, it had issues. Sprint tested it and said "oh. it
    > failed this test. We'll replace it." So, along came #2. After not too
    > long, it had issues and was replaced. So I got #3 from them. It lasted
    > quite some time, but recently I was having issues with dropped calls
    > where before I had not. They tested it, it failed. They sent me #4. I
    > had them test it before they even activated it. It passed. I had them
    > activate it. It activated just fine. On the way home, I made a call.
    > I couldn't hear anything. The earpiece in the newly refurbished #4 was
    > quite dead.
    >
    > I turned around and went back to the store. They were quite nice about
    > it all. I now have a Sanyo 8100 that someone had returned within 14
    > days. The wonderfully nice people at the store replaced the phone and
    > all my accessories for free.
    >
    > So yes... I like the 5350 for its styling, UI, etc. but it has issues to
    > the point I wouldn't recommend it to anyone. Of course, Sprint no
    > longer carries it (mostly due to the issues it has/had), so new
    > customers shouldn't have the same problem.
    >
    > One thing I will mention... it helps if you're nice to the people at the
    > Sprint store. They really are there to help you. If you cuss them out
    > and act like it's their fault the phone sucks, they're much less likely
    > to do nice things for you. If you're nice to them, and patient, and so
    > on, they will be nice in return. Trust me.
    >
    > -Chris
    >






  6. #6
    hatoncat
    Guest

    Re: Two identical LG5350's - different reception


    A D wrote:
    > *Take it into the store and have them tested. They should still be
    > under
    > warranty. If one fails, they will replace it as long as there's not
    > physical damage.
    >
    > "boe" <[email protected]> wrote in article
    > <[email protected]>:
    > > I've got to get a new job first!
    > >
    > > "Paul Blais" <[email protected]> wrote in message
    > > news:[email protected]
    > > > Get rid of them both and get a better phone.
    > > >
    > > > [posted via phonescoop.com - free web access to the alt.cellular

    > groups]
    > >
    > >

    >
    > [posted via phonescoop.com - free web access to the alt.cellular
    > groups] *


    Sometimes you have to be specific and ask for the "HP Test" because the
    reps are so dumb...

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  7. #7
    SprintPCS Tech
    Guest

    Re: Two identical LG5350's - different reception



    hatoncat <[email protected]> wrote in article
    <[email protected]>:
    >
    > A D wrote:
    > > *Take it into the store and have them tested. They should still be
    > > under
    > > warranty. If one fails, they will replace it as long as there's not
    > > physical damage.


    > Sometimes you have to be specific and ask for the "HP Test" because the
    > reps are so dumb...
    >


    It wouldn't suprise me if they post passed for two reasons:

    1) The HP test tests for a range of acceptable results. They both could
    pass, just one may have better numbers than the other. This could
    effect performance possibly from just fringe areas, to full signal
    areas.
    If someone comes into my store and wants an HP test, I try to have the
    customer service reps (or whoever is taking the phone) ask why they want
    the test also, a lot of customers in my area think the HP tester tests
    everyhting (including screens, Vision connectivity, and other issues
    that the HP tester cannot test).

    2) Electronics can have a vide range of performance due to the 'beta' of
    all the transistors they use. For example, when Intel makes their
    processors, they have one line, not several different lines for
    different speeds. They then test the processors to see what the maximum
    speed they can handle is, and then program the ROM, and package it as a
    processor with a stable speed that would give the most out of that chip.
    So, when you're paying $500 more for a faster processor, just think, it
    costs the same to make as the one that is $500 less.

    You have two distinctly different phones, and unless you bought them on
    the same day, for all we know, they could have been made on different
    ends of the world (S.Korea, San Fransisco (?) or Loiusiana). I would
    only worry if there was more than a 2 bar difference at all (or most of)
    the time.

    [posted via phonescoop.com - free web access to the alt.cellular groups]



  8. #8
    hatoncat
    Guest

    Re: Two identical LG5350's - different reception


    SprintPCS Tech wrote:
    > *hatoncat <[email protected]> wrote in article
    > <[email protected]>:
    > >
    > > A D wrote:
    > > > *Take it into the store and have them tested. They should still

    > be
    > > > under
    > > > warranty. If one fails, they will replace it as long as there's

    > not
    > > > physical damage.

    >
    > > Sometimes you have to be specific and ask for the "HP Test" because

    > the
    > > reps are so dumb...
    > >

    >
    > It wouldn't suprise me if they post passed for two reasons:
    >
    > 1) The HP test tests for a range of acceptable results. They both
    > could
    > pass, just one may have better numbers than the other. This could
    > effect performance possibly from just fringe areas, to full signal
    > areas.
    > If someone comes into my store and wants an HP test, I try to have
    > the
    > customer service reps (or whoever is taking the phone) ask why they
    > want
    > the test also, a lot of customers in my area think the HP tester
    > tests
    > everyhting (including screens, Vision connectivity, and other issues
    > that the HP tester cannot test).
    >
    > 2) Electronics can have a vide range of performance due to the 'beta'
    > of
    > all the transistors they use. For example, when Intel makes their
    > processors, they have one line, not several different lines for
    > different speeds. They then test the processors to see what the
    > maximum
    > speed they can handle is, and then program the ROM, and package it as
    > a
    > processor with a stable speed that would give the most out of that
    > chip.
    > So, when you're paying $500 more for a faster processor, just think,
    > it
    > costs the same to make as the one that is $500 less.
    >
    > You have two distinctly different phones, and unless you bought them
    > on
    > the same day, for all we know, they could have been made on
    > different
    > ends of the world (S.Korea, San Fransisco (?) or Loiusiana). I
    > would
    > only worry if there was more than a 2 bar difference at all (or most
    > of)
    > the time.
    >
    > [posted via phonescoop.com - free web access to the alt.cellular
    > groups] *


    The HP test has found defects with phones that had completely unrelated
    problems. Considering I live in an affiliate market, and it's 2+ hours
    to the nearest corporate store I have the HP test run first, rather
    than having to drive all the way to a corp store.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  9. #9
    hatoncat
    Guest

    Re: Two identical LG5350's - different reception


    A D wrote:
    > *Take it into the store and have them tested. They should still be
    > under
    > warranty. If one fails, they will replace it as long as there's not
    > physical damage.
    >
    > "boe" <[email protected]> wrote in article
    > <[email protected]>:
    > > I've got to get a new job first!
    > >
    > > "Paul Blais" <[email protected]> wrote in message
    > > news:[email protected]
    > > > Get rid of them both and get a better phone.
    > > >
    > > > [posted via phonescoop.com - free web access to the alt.cellular

    > groups]
    > >
    > >

    >
    > [posted via phonescoop.com - free web access to the alt.cellular
    > groups] *


    Sometimes you have to be specific and ask for the "HP Test" because the
    reps are so dumb...

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  10. #10
    Phillipe
    Guest

    Re: Two identical LG5350's - different reception

    In article <Y3E_a.8665$u%[email protected]>,
    "Bum" <[email protected]> wrote:

    > Yeah, try keeping your cool when you walk into a Sprint store at 7:10pm,
    > wait 35 minutes to be helped, tell them that you need a software upgrade for
    > your phone, and are then told "We can't do that. Our computers are already
    > shut down .... you have to bring it in before 7:30".
    >
    > The store closes at 9:00pm.
    >
    > #$!*$!$%
    >
    > -Bum



    A perfect reason to call Executive Services.



  11. #11
    SprintPCS Tech
    Guest

    Re: Two identical LG5350's - different reception



    hatoncat <[email protected]> wrote in article
    <[email protected]>:
    >
    > A D wrote:
    > > *Take it into the store and have them tested. They should still be
    > > under
    > > warranty. If one fails, they will replace it as long as there's not
    > > physical damage.


    > Sometimes you have to be specific and ask for the "HP Test" because the
    > reps are so dumb...
    >


    It wouldn't suprise me if they post passed for two reasons:

    1) The HP test tests for a range of acceptable results. They both could
    pass, just one may have better numbers than the other. This could
    effect performance possibly from just fringe areas, to full signal
    areas.
    If someone comes into my store and wants an HP test, I try to have the
    customer service reps (or whoever is taking the phone) ask why they want
    the test also, a lot of customers in my area think the HP tester tests
    everyhting (including screens, Vision connectivity, and other issues
    that the HP tester cannot test).

    2) Electronics can have a vide range of performance due to the 'beta' of
    all the transistors they use. For example, when Intel makes their
    processors, they have one line, not several different lines for
    different speeds. They then test the processors to see what the maximum
    speed they can handle is, and then program the ROM, and package it as a
    processor with a stable speed that would give the most out of that chip.
    So, when you're paying $500 more for a faster processor, just think, it
    costs the same to make as the one that is $500 less.

    You have two distinctly different phones, and unless you bought them on
    the same day, for all we know, they could have been made on different
    ends of the world (S.Korea, San Fransisco (?) or Loiusiana). I would
    only worry if there was more than a 2 bar difference at all (or most of)
    the time.

    [posted via phonescoop.com - free web access to the alt.cellular groups]



  12. #12
    hatoncat
    Guest

    Re: Two identical LG5350's - different reception


    SprintPCS Tech wrote:
    > *hatoncat <[email protected]> wrote in article
    > <[email protected]>:
    > >
    > > A D wrote:
    > > > *Take it into the store and have them tested. They should still

    > be
    > > > under
    > > > warranty. If one fails, they will replace it as long as there's

    > not
    > > > physical damage.

    >
    > > Sometimes you have to be specific and ask for the "HP Test" because

    > the
    > > reps are so dumb...
    > >

    >
    > It wouldn't suprise me if they post passed for two reasons:
    >
    > 1) The HP test tests for a range of acceptable results. They both
    > could
    > pass, just one may have better numbers than the other. This could
    > effect performance possibly from just fringe areas, to full signal
    > areas.
    > If someone comes into my store and wants an HP test, I try to have
    > the
    > customer service reps (or whoever is taking the phone) ask why they
    > want
    > the test also, a lot of customers in my area think the HP tester
    > tests
    > everyhting (including screens, Vision connectivity, and other issues
    > that the HP tester cannot test).
    >
    > 2) Electronics can have a vide range of performance due to the 'beta'
    > of
    > all the transistors they use. For example, when Intel makes their
    > processors, they have one line, not several different lines for
    > different speeds. They then test the processors to see what the
    > maximum
    > speed they can handle is, and then program the ROM, and package it as
    > a
    > processor with a stable speed that would give the most out of that
    > chip.
    > So, when you're paying $500 more for a faster processor, just think,
    > it
    > costs the same to make as the one that is $500 less.
    >
    > You have two distinctly different phones, and unless you bought them
    > on
    > the same day, for all we know, they could have been made on
    > different
    > ends of the world (S.Korea, San Fransisco (?) or Loiusiana). I
    > would
    > only worry if there was more than a 2 bar difference at all (or most
    > of)
    > the time.
    >
    > [posted via phonescoop.com - free web access to the alt.cellular
    > groups] *


    The HP test has found defects with phones that had completely unrelated
    problems. Considering I live in an affiliate market, and it's 2+ hours
    to the nearest corporate store I have the HP test run first, rather
    than having to drive all the way to a corp store.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




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