Page 1 of 2 12 LastLast
Results 1 to 15 of 18
  1. #1
    Alexmsu05
    Guest
    I thought after 9/11 wireless carriers were supposed to increase capacity and
    in case of an incident or emergency we wouldn't be stuck without service...I
    guess, I was wrong. I could not make a call today thru sprint or analog;
    digital roaming (verizon) was not even available, I could not force the phone
    into it like analog. Yes every person in NYC was trying to make a phone call,
    but there is no excuse for not having increased capacity when needed.



    See More: service outage in nyc metro area




  2. #2
    SprintPCS Tech
    Guest

    Re: service outage in nyc metro area



    [email protected] (Alexmsu05) wrote in article
    <[email protected]>:
    > I thought after 9/11 wireless carriers were supposed to increase capacity and
    > in case of an incident or emergency we wouldn't be stuck without service...I
    > guess, I was wrong. I could not make a call today thru sprint or analog;
    > digital roaming (verizon) was not even available, I could not force the phone
    > into it like analog. Yes every person in NYC was trying to make a phone call,
    > but there is no excuse for not having increased capacity when needed.


    What if a number of (or all of?) the towers were out because they had no
    power? They don't all have generators.



    [posted via phonescoop.com - free web access to the alt.cellular groups]



  3. #3
    Evel
    Guest

    Re: service outage in nyc metro area

    No. In case of emergency, those who NEED to use phones would be able to,
    not those who would LIKE to place calls.

    For example, emergency services would have priority over regular voice
    calls.

    Regardless, there is no way they can handle 100% of their users using the
    lines, and just showing that Verizon will not work proves that it is not
    only Sprint, so stop complaining. :P

    Chris

    "Alexmsu05" <[email protected]> wrote in message
    news:[email protected]
    > I thought after 9/11 wireless carriers were supposed to increase capacity

    and
    > in case of an incident or emergency we wouldn't be stuck without

    service...I
    > guess, I was wrong. I could not make a call today thru sprint or analog;
    > digital roaming (verizon) was not even available, I could not force the

    phone
    > into it like analog. Yes every person in NYC was trying to make a phone

    call,
    > but there is no excuse for not having increased capacity when needed.






  4. #4
    Evel
    Guest

    Re: service outage in nyc metro area

    I do feel that the towers should all have UPSs and natural gas generators.
    My cable provider, Cox, who also provides telephone service, has this type
    of power protection, so I figure Sprint could afford it.

    Chris

    "SprintPCS Tech" <[email protected]> wrote in message
    news:[email protected]
    >
    >
    > [email protected] (Alexmsu05) wrote in article
    > <[email protected]>:
    > > I thought after 9/11 wireless carriers were supposed to increase

    capacity and
    > > in case of an incident or emergency we wouldn't be stuck without

    service...I
    > > guess, I was wrong. I could not make a call today thru sprint or

    analog;
    > > digital roaming (verizon) was not even available, I could not force

    the phone
    > > into it like analog. Yes every person in NYC was trying to make a phone

    call,
    > > but there is no excuse for not having increased capacity when needed.

    >
    > What if a number of (or all of?) the towers were out because they had no
    > power? They don't all have generators.
    >
    >
    >
    > [posted via phonescoop.com - free web access to the alt.cellular groups]






  5. #5
    SprintPCS Tech
    Guest

    Re: service outage in nyc metro area



    "Evel" <[email protected]> wrote in article
    <[email protected]>:
    > I do feel that the towers should all have UPSs and natural gas generators.
    > My cable provider, Cox, who also provides telephone service, has this type
    > of power protection, so I figure Sprint could afford it.
    >
    > Chris


    They *should*, but that doesn't mean they will.

    I also agree with your previous post, let the higher priority users have
    the network.

    [posted via phonescoop.com - free web access to the alt.cellular groups]



  6. #6
    Shoxe427
    Guest

    Re: service outage in nyc metro area


    Yea in the nyc metro area sometowers were also being serviced when the
    power went out. down the road from me 20 min from the city there is a
    tower and was being serviced during the blackout. and when i was in
    jersey by the gw bridge the phone wouldnt call voicemail and niether
    would verizon. nothing would work. the phone would say conected but you
    wouldnt hear anything or you would hear the busy tone. And by the way
    my friend had verizon i was making more calls then him. And i am mad
    about verizon launching ptt (push tot alk) this monday.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  7. #7
    JRW
    Guest

    Re: service outage in nyc metro area

    SprintPCS Tech wrote:
    > What if a number of (or all of?) the towers were out because they had no
    > power? They don't all have generators.


    Sprint tower in my area does not have an external power backup
    generator, so it appears it was running of the internal batteries
    from teh power cabinent. AT&T and Cingular often do the same thing,
    at lest in all the cell sites I've worked at doing tower, base
    station, and antenna work.




  8. #8
    Isaiah Beard
    Guest

    Re: service outage in nyc metro area

    Shoxe427 wrote:

    > the phone would say conected but you
    > wouldnt hear anything or you would hear the busy tone. And by the way
    > my friend had verizon i was making more calls then him.


    The busy tone sounds more like a switching center problem than a cell
    site problem... the fact that you got a busy signal means that the cell
    sites ARE operational, but that there's nothing past the cell switching
    center to route the call to.

    > And i am mad
    > about verizon launching ptt (push tot alk) this monday.



    Uhm, why?




  9. #9
    Isaiah Beard
    Guest

    Re: service outage in nyc metro area

    Alexmsu05 wrote:

    > I thought after 9/11 wireless carriers were supposed to increase capacity and
    > in case of an incident or emergency we wouldn't be stuck without service... I
    > guess, I was wrong.


    Yeah you were. There was no federal mandate requiring that you be able
    to flood the telephone network will calls and that the network be able
    to support all of those calls in the middle of a power outage. What WAS
    recommended was that emergency workers be given priority over standard
    cell users in the event of an emergency. So basically, when a disaster
    hits, your call will likely be dropped or blocked in favor of a FEMA or
    OEM worker's call when the network is at capacity.

    > Yes every person in NYC was trying to make a phone call,
    > but there is no excuse for not having increased capacity when needed.


    Of course there's an excuse. First, there's a lack of capacity and
    available bandwidth. Then there's a lack of physical lines that can
    carry everyone's traffic whenever a mob decides to flood the network
    with calls. Finally, there's the fact that Sprint and other cell
    carriers must interconnect with landline phone network,s and sometimes
    those interconnects fail through circumstances that Sprint and Verizon
    can't control.

    Quite frankly, there has always been a problem with phone communication
    whenever an emergency hits. This is because people panic and decide to
    flood these communications networks with unnecessary traffic ("gee, the
    lights are out here, are the lights out where you are? Where are you?
    Wow, this is a real bummer" as opposed to the potential "someone is
    dying, send an ambulance" call that's very necessary, but will likely
    get blocked). As long as people refuse to think about these things,
    there will be problems.

    It's a shame you were inconvenienced. I was too. But I worried more
    about staying in the shade and cool while the power was out (albeit only
    briefly in my area) before I worried about yakkin on my phone. I saved
    the phone calls for later, when phone service returned to normal in my area.




  10. #10
    SprintPCS Tech
    Guest

    Re: service outage in nyc metro area



    Isaiah Beard <[email protected]> wrote in article
    <[email protected]>:
    > The busy tone sounds more like a switching center problem than a cell
    > site problem... the fact that you got a busy signal means that the cell
    > sites ARE operational, but that there's nothing past the cell switching
    > center to route the call to.



    Unless its a fast busy tone, which is the same as 'all circuits are busy
    right now', just that the recorded message is also too busy.

    [posted via phonescoop.com - free web access to the alt.cellular groups]



  11. #11
    Evel
    Guest

    Re: service outage in nyc metro area

    Maybe they should promote their 3G phones as more "outage-proof" since they
    only use half of the bandwidth to carry a call, so more calls would be able
    to go through in a usage surge situation. This would bring them more money
    (from extra phone sales) which would help to fund additional power backups
    and more redundancy in the interconnect section. :-)

    Chris

    "SprintPCS Tech" <[email protected]> wrote in message
    news:[email protected]
    >
    >
    > "Evel" <[email protected]> wrote in article
    > <[email protected]>:
    > > I do feel that the towers should all have UPSs and natural gas

    generators.
    > > My cable provider, Cox, who also provides telephone service, has this

    type
    > > of power protection, so I figure Sprint could afford it.
    > >
    > > Chris

    >
    > They *should*, but that doesn't mean they will.
    >
    > I also agree with your previous post, let the higher priority users have
    > the network.
    >
    > [posted via phonescoop.com - free web access to the alt.cellular groups]






  12. #12
    Some guy named Paul Zorovich
    Guest

    Re: service outage in nyc metro area

    Isaiah Beard <[email protected]> wrote in message news:<[email protected]>...
    > It's a shame you were inconvenienced. I was too. But I worried more
    > about staying in the shade and cool while the power was out (albeit only
    > briefly in my area) before I worried about yakkin on my phone. I saved
    > the phone calls for later, when phone service returned to normal in my area.


    How nice that your family knew you weren't stuck in an elevator, or on
    a subway, or someplace else, and weren't worried sick when they
    couldn't get in touch with you. How nice also that you didn't have to
    try to find a friend at home whose couch you could crash on because
    you wouldn't be able to walk the 15 miles home before it got dark.

    Next time, could you make sure to call my elderly mother to reassure
    her and find out if she has enough batteries for her flashlights and
    whether her water is still running? I'd appreciate it.



  13. #13
    goodeye18
    Guest

    Re: service outage in nyc metro area


    DAMN Paul Z **** dude what an Remark. Everyones Situations are
    different. What you don't think is Important Could damn well be
    Extremly Important to him. And Vice Vera. DAMN

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  14. #14
    Isaiah Beard
    Guest

    Re: service outage in nyc metro area

    Evel wrote:

    > Maybe they should promote their 3G phones as more "outage-proof" since they
    > only use half of the bandwidth to carry a call, so more calls would be able
    > to go through in a usage surge situation.


    Are you kidding? First off, NOTHING is "outage proof." Especially not
    a wireless phone, from ANY company, using ANY technology. For any
    carrier to do something so stupid would be to open themselves up to all
    kinds of litigation when an outage *does* happen.





  15. #15
    Bob Smith
    Guest

    Re: service outage in nyc metro area


    "Some guy named Paul Zorovich" <[email protected]> wrote in
    message news:[email protected]
    > Isaiah Beard <[email protected]> wrote in message

    news:<[email protected]>...
    > > It's a shame you were inconvenienced. I was too. But I worried more
    > > about staying in the shade and cool while the power was out (albeit only
    > > briefly in my area) before I worried about yakkin on my phone. I saved
    > > the phone calls for later, when phone service returned to normal in my

    area.
    >
    > How nice that your family knew you weren't stuck in an elevator, or on
    > a subway, or someplace else, and weren't worried sick when they
    > couldn't get in touch with you. How nice also that you didn't have to
    > try to find a friend at home whose couch you could crash on because
    > you wouldn't be able to walk the 15 miles home before it got dark.
    >
    > Next time, could you make sure to call my elderly mother to reassure
    > her and find out if she has enough batteries for her flashlights and
    > whether her water is still running? I'd appreciate it.


    And your point is? It was the electricity that went out ... Which is the
    stuff towers run on. Every mother and every mother's son has a cell phone,
    and when the juice crapped out, they all tried to access it at the same
    time ... No system is designed to handle that many calls at one time.

    Bob





  • Similar Threads




  • Page 1 of 2 12 LastLast