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  1. #1
    mcdgi
    Guest
    My 14 days is up, got my first bill on the Free and Clear America Plan. No
    roaming or LD charges are supposed to apply.


    Well, I got nailed for a bunch of roaming charges on a trip we made out of
    state, am on hold listening to the music while they try to fix it, hope they
    can.





    See More: Watch out for Roaming charges on FCA




  2. #2
    letsgoflyers81
    Guest

    Re: Watch out for Roaming charges on FCA


    mcdgi wrote:
    > *My 14 days is up, got my first bill on the Free and Clear America
    > Plan. No
    > roaming or LD charges are supposed to apply.
    >
    >
    > Well, I got nailed for a bunch of roaming charges on a trip we made
    > out of
    > state, am on hold listening to the music while they try to fix it,
    > hope they
    > can. *


    They should be able to clear it up. Chances are the FCA option wasn't
    put on your plan correctly. As long as you didn't roam for more than
    50% of your total minutes used, you should have nothing to worry about.
    Good luck.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  3. #3
    Thomas T. Veldhouse
    Guest

    Re: Watch out for Roaming charges on FCA


    "letsgoflyers81" <[email protected]> wrote in message
    news:[email protected]
    >
    >
    > They should be able to clear it up. Chances are the FCA option wasn't
    > put on your plan correctly. As long as you didn't roam for more than
    > 50% of your total minutes used, you should have nothing to worry about.
    > Good luck.


    He should still have nothing to worry about. They can't suddenly start
    charging him. They can remove FCA and leave him with FC on the next billing
    cycle however, but that won't cost him now.

    Tom Veldhouse





  4. #4
    Maokh
    Guest

    Re: Watch out for Roaming charges on FCA


    Kevin is correct, you are generally given a 3 month grace period before
    they begin to talk to you.

    The 50% rule is to just avoid people from activating sprint phones who
    do not live/work/play in the service area. It can expensive...

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  5. #5
    O/Siris
    Guest

    Re: Watch out for Roaming charges on FCA

    Kevin wrote:
    > I'm standing by to travel, and I will exceed 50% for two months. 3
    > CS reps are pretty consistant that 3 months in a row would make the
    > "bad boy" bell ring. But here and there, exceeding 50% in one month
    > is not a concern of SprintPCS.
    >
    > I'm anxious to hear his reply. And calling CS is a pain for
    > SprintPCS.

    Kevin,

    Get names, dates, EXACT promises, and company ID's from everyone who
    promises you this.

    *My* understanding is that >50% roaming any two months within a 3-month
    period will get you removed from F&CA.

    --
    -+-
    R
    O/Siris
    I work for Sprint
    I *don't* speak for them





  6. #6
    mcdgi
    Guest

    Re: Watch out for Roaming charges on FCA

    The story continues. On the phone, Sprint correctly identified that the
    charges were incorrect, it took them awhile to figure out why. I don't
    understand their explanation, something an "LR" code not being properly
    attached to me <something or other>. They promised to issue credit.

    I check my on line invoice a few hours later.

    My bill went up another $14.

    I will be on the phone again later.



    "mcdgi" <[email protected]> wrote in message
    newsh9%[email protected]
    > My 14 days is up, got my first bill on the Free and Clear America Plan.

    No
    > roaming or LD charges are supposed to apply.
    >
    >
    > Well, I got nailed for a bunch of roaming charges on a trip we made out

    of
    > state, am on hold listening to the music while they try to fix it, hope

    they
    > can.
    >
    >






  7. #7
    Melisa Johns
    Guest

    Re: Watch out for Roaming charges on FCA

    That's the plan I want, so I listen closely to your comments. But SprintPCS
    tech won't active my Nokia 6185 due to not WLNP compliant and Sprint ecare
    says there is a software patch to make the phone compliant.

    For $250 per car, I can change out the CARK-91 speakerphones. I'd rather
    keep the Nokia 6185's for a bit more.

    "mcdgi" <[email protected]> wrote in message
    news:cro%[email protected]
    > The story continues. On the phone, Sprint correctly identified that the
    > charges were incorrect, it took them awhile to figure out why. I don't
    > understand their explanation, something an "LR" code not being properly
    > attached to me <something or other>. They promised to issue credit.
    >
    > I check my on line invoice a few hours later.
    >
    > My bill went up another $14.
    >
    > I will be on the phone again later.
    >
    >
    >
    > "mcdgi" <[email protected]> wrote in message
    > newsh9%[email protected]
    > > My 14 days is up, got my first bill on the Free and Clear America Plan.

    > No
    > > roaming or LD charges are supposed to apply.
    > >
    > >
    > > Well, I got nailed for a bunch of roaming charges on a trip we made

    out
    > of
    > > state, am on hold listening to the music while they try to fix it, hope

    > they
    > > can.
    > >
    > >

    >
    >






  8. #8
    Ron
    Guest

    Re: Watch out for Roaming charges on FCA

    Doesn't FCA promise 50 MINUTES of free roaming only? That is what is
    offered in my area.

    Initially they had "up to 50%" rule, but that seems to have changed.


    "mcdgi" <[email protected]> wrote in message
    newsh9%[email protected]
    > My 14 days is up, got my first bill on the Free and Clear America Plan.

    No
    > roaming or LD charges are supposed to apply.
    >
    >
    > Well, I got nailed for a bunch of roaming charges on a trip we made out

    of
    > state, am on hold listening to the music while they try to fix it, hope

    they
    > can.
    >
    >






  9. #9
    Bob Smith
    Guest

    Re: Watch out for Roaming charges on FCA


    "Ron" <[email protected]> wrote in message
    news:[email protected]
    > Doesn't FCA promise 50 MINUTES of free roaming only? That is what is
    > offered in my area.
    >
    > Initially they had "up to 50%" rule, but that seems to have changed.


    You must be in an affiliate area, instead of SPCS proper ...

    Bob





  10. #10
    e m
    Guest

    Re: Watch out for Roaming charges on FCA

    ATT ONE RATE RULES!!!!!!!!!!!!!! no roam no long distance charges no
    matter where u are in the USA no matter what your phone says it can
    say roam, extended, home, partner, at&t ... NEVER no roaming chrges no
    long distance charges... PERIOD no bull**** like oh you have a
    certain amount of minutes used for roam **** that...

    "Ron" <[email protected]> wrote in article
    <[email protected]>:
    > Doesn't FCA promise 50 MINUTES of free roaming only? That is what is
    > offered in my area.
    >
    > Initially they had "up to 50%" rule, but that seems to have changed.
    >
    >
    > "mcdgi" <[email protected]> wrote in message
    > newsh9%[email protected]
    > > My 14 days is up, got my first bill on the Free and Clear America Plan.

    > No
    > > roaming or LD charges are supposed to apply.
    > >
    > >
    > > Well, I got nailed for a bunch of roaming charges on a trip we made out

    > of
    > > state, am on hold listening to the music while they try to fix it, hope

    > they
    > > can.
    > >
    > >

    >
    >


    [posted via phonescoop.com - free web access to the alt.cellular groups]



  11. #11
    mcdgi
    Guest

    Re: Watch out for Roaming charges on FCA

    e m" <[email protected]> wrote in message
    news:[email protected]
    > ATT ONE RATE RULES!!!!!!!!!!!!!! no roam no long distance charges no
    > matter where u are in the USA no matter what your phone says it can
    > say roam, extended, home, partner, at&t ... NEVER no roaming chrges no
    > long distance charges...


    I am with you bwana, I had ATT&T for the last several years, been using a
    T-250 Quad band phone with pocket net service since they came out with the
    T-250. Would still be using it but I got a notice last month that next
    month they were shutting down the pocketnet service. The only way to keep
    internet service - I'm a road warrior and use the heck out of it - was to to
    go to GSM. Problem with GSM is the coverage is bad here, and none of their
    GSM phones had analog backup. (The main use of a phone is to talk, right?)
    So there were plenty of areas where my phone would not work (travel to the
    boonies frequently). I think ATT&T screwed up big time with their GSM
    rollout and choice of phones.

    The main reason I went with Sprint was the better voice coverage, internet
    service on the phone, and they SEEMED to have a comparable "one rate" plan.
    .. Also Sprint offered a lump sum deal on a wireless modem card, with
    unlimited usage. ATT charges you by the kilobytes for high speed, I
    figured it was too expensive for my usage. (I was using a nokia with an
    analog modem card, dialing into my ISP at 9600 baud., so paying by the
    minute and Slow.)

    But I digress. The ATT&T ONE RATE plan was outstanding, customer service
    was outstanding. Rarely had to call them, but when I did, no waiting,
    invariably reached competent help, and if there was a problem, they fixed
    it. Sprint is a wild circus, dinosaur management it seems by comparison
    (you know, stomp on the tail, it takes awhile for the signal to get to the
    brain. When they want to turn they have to plan in advance, otherwise the
    feet go one way while the eyeballs another).

    Well, I'm here, I guess arguing over my phone bill will be a big feature of
    life from here on out. On the whole its not bad, the phone works pretty
    good, the vision service is pretty classy compared to the black on green
    text of the pocket net service, and the wireless modem screams - its like
    having wireless ISDN whilst tooling down the turnpike at warp one.

    BUT: customer service is really, really bad. As soon as ATT&T gets their
    crap together and offers data capable phones that you can TALK on regardless
    of where you are, I will happily send Sprint $150 to cancel and count
    myself the richer. Who needs this bad CS crap?





  12. #12
    p lane
    Guest

    Re: Watch out for Roaming charges on FCA

    This stuff happens--to us all--simply call c/s, tell them, politely, you
    expect them to go by what the brochure reads--( I tend to keep copies of
    these) I am no attorney, but this is a contract they have offered, and
    you have accepted--now lets all make it work---I keep posting this - but
    its so true--they are going to honor it--or ask them to cancel the
    contract--I cant' believe they won't honor it, but you have simple legal
    recourse thru small claims court and I again refer to the posts of Nomen
    Nescio----who explains so well about the fine print stuff--in essence
    you can't go around lying to folk about a product and try to hide behind
    fine print--most of these things are sort of accidents---but if this
    were 100% true I wonder it would appear that at least part of the time
    the mistake would be against the big companies rather than always
    (almost) against the little consumer--humm--some of this could be
    purposeful accidents becaue the bean counters figure than not everyone
    will complain, and they will get by with some of it and just fix the
    ones who complain--what the old saying that the squeaking wheel gets the
    grease (something like this) just make noise with them. sorry for long
    post

    [email protected] (e m) wrote in article
    <[email protected]>:
    > ATT ONE RATE RULES!!!!!!!!!!!!!! no roam no long distance charges no
    > matter where u are in the USA no matter what your phone says it can
    > say roam, extended, home, partner, at&t ... NEVER no roaming chrges no
    > long distance charges... PERIOD no bull**** like oh you have a
    > certain amount of minutes used for roam **** that...
    >
    > "Ron" <[email protected]> wrote in article
    > <[email protected]>:
    > > Doesn't FCA promise 50 MINUTES of free roaming only? That is what is
    > > offered in my area.
    > >
    > > Initially they had "up to 50%" rule, but that seems to have changed.
    > >
    > >
    > > "mcdgi" <[email protected]> wrote in message
    > > newsh9%[email protected]
    > > > My 14 days is up, got my first bill on the Free and Clear America Plan.

    > > No
    > > > roaming or LD charges are supposed to apply.
    > > >
    > > >
    > > > Well, I got nailed for a bunch of roaming charges on a trip we made out

    > > of
    > > > state, am on hold listening to the music while they try to fix it, hope

    > > they
    > > > can.
    > > >
    > > >

    > >
    > >

    >
    > [posted via phonescoop.com - free web access to the alt.cellular groups]


    [posted via phonescoop.com - free web access to the alt.cellular groups]



  13. #13
    1900mhzcdma\(SU\)
    Guest

    Re: Watch out for Roaming charges on FCA


    "Ron" <[email protected]> wrote in message
    news:[email protected]
    | Doesn't FCA promise 50 MINUTES of free roaming only? That is what is
    | offered in my area.
    |
    | Initially they had "up to 50%" rule, but that seems to have changed.
    |
    you seem to be stuck in an affiliate area. If you want to get 50%, you'll
    have to move. Affiliates are just another reason sprint is screwing up all
    the time.
    |
    | "mcdgi" <[email protected]> wrote in message
    | newsh9%[email protected]
    | > My 14 days is up, got my first bill on the Free and Clear America Plan.
    | No
    | > roaming or LD charges are supposed to apply.
    | >
    | >
    | > Well, I got nailed for a bunch of roaming charges on a trip we made
    out
    | of
    | > state, am on hold listening to the music while they try to fix it, hope
    | they
    | > can.
    | >
    | >
    |
    |





  14. #14
    p lane
    Guest

    Re: Watch out for Roaming charges on FCA

    You may be right, but this came off the sprintpcs. web page tonight

    also, the 50% rule has a trick that I don't understand, but it is 50% of
    the minutes used, not 50% of your plan minutes--there are some specific
    requirements, these specific requirement don't seem to come under the
    term " fine print", as assuming you have met them, then I would expect
    the carrier to be obligated to hold up their end of the agreement


    PCS Free & Clear America Service Plans: Available with a one-year PCS
    Advantage Agreement through 08/24/03, and only to customers residing in
    an area covered by the Sprint Nationwide PCS Network. Sprint may
    terminate service if the majority (at least 50%) of minutes used in any
    given month are used for calls while off the Sprint Nationwide PCS
    Network. Not available with single-band phones. Availability and pricing
    may vary by market. Offers may not be available with certain other
    promotions/options, and are subject to withdrawal without notice.
    Additional restrictions apply. Call or visit a Sprint Store for details.


    Copyright 2003 Sprint Spectrum L.P. All rights reserved. Sprint, PCS to
    PCS Calling and the diamond logo are trademarks of Sprint Communications
    L.P.


    Apparently you have to have an address inside the the network
    coverage--and

    "1900mhzcdma(SU)" <[email protected]> wrote in article
    <KhC%[email protected]>:
    >
    > "Ron" <[email protected]> wrote in message
    > news:[email protected]
    > | Doesn't FCA promise 50 MINUTES of free roaming only? That is what is
    > | offered in my area.
    > |
    > | Initially they had "up to 50%" rule, but that seems to have changed.
    > |
    > you seem to be stuck in an affiliate area. If you want to get 50%, you'll
    > have to move. Affiliates are just another reason sprint is screwing up all
    > the time.
    > |
    > | "mcdgi" <[email protected]> wrote in message
    > | newsh9%[email protected]
    > | > My 14 days is up, got my first bill on the Free and Clear America Plan.
    > | No
    > | > roaming or LD charges are supposed to apply.
    > | >
    > | >
    > | > Well, I got nailed for a bunch of roaming charges on a trip we made
    > out
    > | of
    > | > state, am on hold listening to the music while they try to fix it, hope
    > | they
    > | > can.
    > | >
    > | >
    > |
    > |
    >
    >


    [posted via phonescoop.com - free web access to the alt.cellular groups]



  15. #15
    Maokh
    Guest

    Re: Watch out for Roaming charges on FCA


    OneRate wasn't all that great....i am seeing more coverage and roaming
    agreements with FCA.

    Plus, a lot of regions with great 800MHz CDMA have extremely poor AMPS
    networks. My little TDMA 800MHz phone was pretty much useless.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




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