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  1. #1
    George Sieport
    Guest
    Guess what I just canceled SPCS for pooling charges and u know why I did
    it cause i wanted to change both of my phones and when I called they
    said that I can get $100 on purchase of next phone. I went to store and
    they had like 20 people for CS, 2 reps CS, AND 3 REPS SELLING NEW
    PHONES. What the hell I come there to subsribe to service and see line
    of 20 people for CS and I'll think it will be me soon, figuratevly
    speaking. I called SPCS he said go online and buy a new phone. I tried
    but it didn't work, I called SPCS again, and rep said that I don't have
    any credits featuring a purchase of a new phone I was like what.
    Superviser please. She is like U have a family plan and i will give u a
    credit on one phone but not another, i've been with SPCS for 5 years on
    both phones and she says no to me I talked to her for another 5 min and
    then I broad Pooling thing and canceled based on that with NO
    CANCELATION FEE.
    Now I don't know what I'm gonna do Verizon PTT maybe or Nextel. More
    likely Verizon.

    Now everyone can
    cancel even new custumers because fee is illegal that's what she told
    me. Good luck everyone It was pleasure talking to u guys but I can't
    take it anymore ( over last 2 months I reffered 5 people to SPCS and
    that's WHAT I GOT FOR IT!!!

    [posted via phonescoop.com - free web access to the alt.cellular groups]



    See More: SPCS is a dead provider




  2. #2
    Lawrence Glasser
    Guest

    Re: SPCS is a dead provider

    George Sieport wrote:
    >
    > Guess what I just canceled SPCS for pooling charges and u know why I did
    >
    > <snip>


    Huh?

    Larry



  3. #3
    Highline
    Guest

    Re: SPCS is a dead provider


    Lawrence Glasser wrote:
    > *George Sieport wrote:
    > >
    > > Guess what I just canceled SPCS for pooling charges and u know why

    > I did
    > >
    > > <snip>

    >
    > Huh?
    >
    > Larry *


    I felt like a 9th grade English teacher reading that post.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  4. #4
    Phillipe
    Guest

    Re: SPCS is a dead provider

    In article <[email protected]>,
    [email protected] (George Sieport) wrote:

    > Guess what I just canceled SPCS for pooling charges and u know why I did
    > it cause i wanted to change both of my phones and when I called they
    > said that I can get $100 on purchase of next phone. I went to store and
    > they had like 20 people for CS, 2 reps CS, AND 3 REPS SELLING NEW
    > PHONES. What the hell I come there to subsribe to service and see line
    > of 20 people for CS and I'll think it will be me soon, figuratevly
    > speaking. I called SPCS he said go online and buy a new phone. I tried
    > but it didn't work, I called SPCS again, and rep said that I don't have
    > any credits featuring a purchase of a new phone I was like what.
    > Superviser please. She is like U have a family plan and i will give u a
    > credit on one phone but not another, i've been with SPCS for 5 years on
    > both phones and she says no to me I talked to her for another 5 min and
    > then I broad Pooling thing and canceled based on that with NO
    > CANCELATION FEE.
    > Now I don't know what I'm gonna do Verizon PTT maybe or Nextel. More
    > likely Verizon.
    >
    > Now everyone can
    > cancel even new custumers because fee is illegal that's what she told
    > me. Good luck everyone It was pleasure talking to u guys but I can't
    > take it anymore ( over last 2 months I reffered 5 people to SPCS and
    > that's WHAT I GOT FOR IT!!!


    Granted SprintPCS phone reps and store reps mostly suck, but if you ever
    read alt.cellular.verizon the folks over there have all the same kinds
    of complaints seen here. The grass is just as brown over there,
    with Verizon users quitting and coming to Sprint.



  5. #5
    Kevin
    Guest

    Re: SPCS is a dead provider

    There's a growing number of us that have multiple lines with different
    providers. When I hit the road, I have ATT on the left and Verizon on the
    right. I'm on the group because I want to open a Sprint line for F&C
    America. And no, ATTWS CS is better than Sprint PCS. Verizon has them all
    beat. But never assume any are perfect all the time.

    "Phillipe" <[email protected]> wrote in message
    news[email protected]
    > In article <[email protected]>,
    > [email protected] (George Sieport) wrote:
    >
    > > Guess what I just canceled SPCS for pooling charges and u know why I did
    > > it cause i wanted to change both of my phones and when I called they
    > > said that I can get $100 on purchase of next phone. I went to store and
    > > they had like 20 people for CS, 2 reps CS, AND 3 REPS SELLING NEW
    > > PHONES. What the hell I come there to subsribe to service and see line
    > > of 20 people for CS and I'll think it will be me soon, figuratevly
    > > speaking. I called SPCS he said go online and buy a new phone. I tried
    > > but it didn't work, I called SPCS again, and rep said that I don't have
    > > any credits featuring a purchase of a new phone I was like what.
    > > Superviser please. She is like U have a family plan and i will give u a
    > > credit on one phone but not another, i've been with SPCS for 5 years on
    > > both phones and she says no to me I talked to her for another 5 min and
    > > then I broad Pooling thing and canceled based on that with NO
    > > CANCELATION FEE.
    > > Now I don't know what I'm gonna do Verizon PTT maybe or Nextel. More
    > > likely Verizon.
    > >
    > > Now everyone can
    > > cancel even new custumers because fee is illegal that's what she told
    > > me. Good luck everyone It was pleasure talking to u guys but I can't
    > > take it anymore ( over last 2 months I reffered 5 people to SPCS and
    > > that's WHAT I GOT FOR IT!!!

    >
    > Granted SprintPCS phone reps and store reps mostly suck, but if you ever
    > read alt.cellular.verizon the folks over there have all the same kinds
    > of complaints seen here. The grass is just as brown over there,
    > with Verizon users quitting and coming to Sprint.






  6. #6
    Michael Lynch
    Guest

    Re: SPCS is a dead provider

    Public education at its finest.

    :-)

    --
    Mike

    "George Sieport" <[email protected]> wrote in message
    news:[email protected]
    > Guess what I just canceled SPCS for pooling charges and u know why I did
    > it cause i wanted to change both of my phones and when I called they
    > said that I can get $100 on purchase of next phone. I went to store and
    > they had like 20 people for CS, 2 reps CS, AND 3 REPS SELLING NEW
    > PHONES. What the hell I come there to subsribe to service and see line
    > of 20 people for CS and I'll think it will be me soon, figuratevly
    > speaking. I called SPCS he said go online and buy a new phone. I tried
    > but it didn't work, I called SPCS again, and rep said that I don't have
    > any credits featuring a purchase of a new phone I was like what.
    > Superviser please. She is like U have a family plan and i will give u a
    > credit on one phone but not another, i've been with SPCS for 5 years on
    > both phones and she says no to me I talked to her for another 5 min and
    > then I broad Pooling thing and canceled based on that with NO
    > CANCELATION FEE.
    > Now I don't know what I'm gonna do Verizon PTT maybe or Nextel. More
    > likely Verizon.
    >
    > Now everyone can
    > cancel even new custumers because fee is illegal that's what she told
    > me. Good luck everyone It was pleasure talking to u guys but I can't
    > take it anymore ( over last 2 months I reffered 5 people to SPCS and
    > that's WHAT I GOT FOR IT!!!
    >
    > [posted via phonescoop.com - free web access to the alt.cellular groups]






  7. #7
    JRW
    Guest

    Re: SPCS is a dead provider

    Lawrence Glasser wrote:
    > George Sieport wrote:
    >
    >>Guess what I just canceled SPCS for pooling charges and u know why I did
    >>
    >><snip>

    >
    >
    > Huh?
    >
    > Larry


    LOL....That's exactly what I siad to myself!




  8. #8
    JRW
    Guest

    Re: SPCS is a dead provider

    Lawrence Glasser wrote:

    > George Sieport wrote:
    >
    >>Guess what I just canceled SPCS for pooling charges and u know why I did
    >>
    >><snip>

    >
    >
    > Huh?
    >
    > Larry


    HAHAHAHHA....That exactly what I thinking to myself!




  9. #9
    Michael Lynch
    Guest

    Re: SPCS is a dead provider

    "JRW" <[email protected]___.com> wrote in message
    news:job%[email protected]

    >
    > LOL....That's exactly what I siad to myself!
    >


    > HAHAHAHHA....That exactly what I thinking to myself!
    >


    Did you laugh at the post twice? That's pretty funny too! ^_^


    --
    Mike





  10. #10
    Nomen Nescio
    Guest

    Re: SPCS is a dead provider

    >Granted SprintPCS phone reps and store reps mostly suck, but if you ever
    >read alt.cellular.verizon the folks over there have all the same kinds
    >of complaints seen here.


    Maybe, but customer satisfaction surveys by J&D powers and the likes *usually* have Verizon ranked
    at or near the top, with SPCS at or near the bottom. Not every survey, but the trend usually
    follows those lines.

    They both have benefits and drawbacks, but SPCS customer service is notorious throughout the
    wireless industry, and indeed throughout the business community as a whole.

    His data speeds will be slower and his calling plans more expensive with Verizon, but if Customer
    Service is his thing, it really doesn't get any worse than sprint. The grass at VZW may be brown,
    but not quite the charred black that one gets when dealing with a Sprint rep.

    It also matters where you live and who covers your area better ... but i'm just talking about the
    human beings.

    I also have a Verizon account, and customer service with them is exponentially better than Srint's.

    The coverage isn't always better, but the people there are definitely more competent and have
    always tried hard to resolve my issues and keep me happy. YMMV.




  11. #11
    Phillipe
    Guest

    Re: SPCS is a dead provider

    In article <[email protected]>,
    Nomen Nescio <[email protected]> wrote:

    > >Granted SprintPCS phone reps and store reps mostly suck, but if you ever
    > >read alt.cellular.verizon the folks over there have all the same kinds
    > >of complaints seen here.

    >
    > Maybe, but customer satisfaction surveys by J&D powers and the likes
    > *usually* have Verizon ranked
    > at or near the top, with SPCS at or near the bottom. Not every survey, but
    > the trend usually
    > follows those lines.



    In a relative sense Verizon may well be better, or merely better
    perceived, but again, go to alt.cellular.verizon and read some
    complaints over there. There's no maybe about it. Except for the word
    Verizon, and the model #'s of the cell phones, you'd swear you were in
    this group.



  12. #12
    Steven J Sobol
    Guest

    Re: SPCS is a dead provider

    Nomen Nescio <[email protected]> wrote:
    >>Granted SprintPCS phone reps and store reps mostly suck, but if you ever
    >>read alt.cellular.verizon the folks over there have all the same kinds
    >>of complaints seen here.

    >
    > Maybe, but customer satisfaction surveys by J&D powers and the likes
    > *usually* have Verizon ranked
    > at or near the top, with SPCS at or near the bottom


    Yup. In the top 25 major markets, it's generally either Verizon
    or AT&T in the #1 position.

    My personal experience with Sprint and Verizon mirrors the JDP surveys,
    although Sprint's done a lot of catching up in the roughly 2 1/2 years
    that we've used them.

    --
    JustThe.net Internet & Multimedia Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Proprietor
    888.480.4NET (4638) * 248.724.4NET * [email protected]



  13. #13
    Steven J Sobol
    Guest

    Re: SPCS is a dead provider

    Phillipe <[email protected]> wrote:

    > In a relative sense Verizon may well be better, or merely better
    > perceived, but again, go to alt.cellular.verizon and read some
    > complaints over there. There's no maybe about it. Except for the word
    > Verizon, and the model #'s of the cell phones, you'd swear you were in
    > this group.


    There's no question that Verizon has their own issues. But I'm a customer
    of both carriers, perviously in Northern Ohio and now in Southern California
    (different markets, different call centers taking customer calls), and
    Verizon has, over time, been a lot better at CS than Sprint, although Sprint
    has done a lot to remedy that lately.

    --
    JustThe.net Internet & Multimedia Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Proprietor
    888.480.4NET (4638) * 248.724.4NET * [email protected]



  14. #14
    ah sechs hundert
    Guest

    Re: SPCS is a dead provider


    Nomen Nescio wrote:
    > * but if Customer
    > Service is his thing, it really doesn't get any worse than sprint. *



    ... except at Nextel Communications, guaranteers of high-quality sass
    and hardcore Awful Atttitude purveyors since 1993.

    Many thanks to George Sieport for his twenty-one line run-on sentence.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  15. #15
    JRW
    Guest

    Re: SPCS is a dead provider

    Michael Lynch wrote:
    > "JRW" <[email protected]___.com> wrote in message
    > news:job%[email protected]
    >
    >
    >>LOL....That's exactly what I siad to myself!
    >>

    >
    >
    >>HAHAHAHHA....That exactly what I thinking to myself!
    >>

    >
    >
    > Did you laugh at the post twice? That's pretty funny too! ^_^


    *No, I deleted my first post as it had an incorrectly *****ed word.*





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