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  1. #1
    John Goerzen
    Guest
    Hello,

    I just obtained a Sanyo 8100. I have been reading stories in here
    about people taking their phones into Sprint stores for firmware or
    PRL upgrades. I recall that on my old Nokia phone (3185 I think), it
    would automatically update firmware periodically, and especially
    immediately after I dial *2.

    Do I need to do anything to upgrade my firmware?

    I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
    significant updates available? If so, what features do they add, and
    do I have to go to a Sprint store to get them?

    Thanks,
    John



    See More: Firmware Upgrades




  2. #2
    Bob Smith
    Guest

    Re: Firmware Upgrades


    "John Goerzen" <[email protected]> wrote in message
    news:[email protected]
    > Hello,
    >
    > I just obtained a Sanyo 8100. I have been reading stories in here
    > about people taking their phones into Sprint stores for firmware or
    > PRL upgrades. I recall that on my old Nokia phone (3185 I think), it
    > would automatically update firmware periodically, and especially
    > immediately after I dial *2.


    Sorry John, but you are a bit confused. You updated the PRL via *2, not the
    firmware. Firmware has to be updated @ your local SPCS store.

    >
    > Do I need to do anything to upgrade my firmware?


    Yes, as mentioned above, you need to go to the SPCS store to do that.
    >
    > I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
    > significant updates available? If so, what features do they add, and
    > do I have to go to a Sprint store to get them?


    The PRL is current. Don't know about the firmware version.
    >
    > Thanks,
    > John


    Anytime, Bob





  3. #3
    SprintPCS Tech
    Guest

    Re: Firmware Upgrades



    "Bob Smith" <[email protected]> wrote in article
    <[email protected]>:
    >
    >> >

    > > Do I need to do anything to upgrade my firmware?

    >
    > Yes, as mentioned above, you need to go to the SPCS store to do that.
    > >
    > > I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
    > > significant updates available? If so, what features do they add, and
    > > do I have to go to a Sprint store to get them?

    >
    > The PRL is current. Don't know about the firmware version.
    > >


    The software is one step behind, most current is 1.115SP. You can take
    it to a store that has the update available (I'd call first, a lot of
    stores seemed to have "missed" this one..) and have your phone updated.

    [posted via phonescoop.com - free web access to the alt.cellular groups]



  4. #4
    analogkid12
    Guest

    Re: Firmware Upgrades

    So what does the update do? Is it worth the effort?


    "SprintPCS Tech" <[email protected]> wrote in message
    news:[email protected]
    >
    >
    > "Bob Smith" <[email protected]> wrote in article
    > <[email protected]>:
    > >
    > >> >
    > > > Do I need to do anything to upgrade my firmware?

    > >
    > > Yes, as mentioned above, you need to go to the SPCS store to do that.
    > > >
    > > > I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
    > > > significant updates available? If so, what features do they add, and
    > > > do I have to go to a Sprint store to get them?

    > >
    > > The PRL is current. Don't know about the firmware version.
    > > >

    >
    > The software is one step behind, most current is 1.115SP. You can take
    > it to a store that has the update available (I'd call first, a lot of
    > stores seemed to have "missed" this one..) and have your phone updated.
    >
    > [posted via phonescoop.com - free web access to the alt.cellular groups]






  5. #5
    Sonny
    Guest

    Re: Firmware Upgrades

    It shows thumbnails in the camera review. The volume in the earpiece is
    adjusted to a reasonable level, There is this area code feature that tells
    you what state your calling. And the one that I like the most is scrolling
    on the webphone is faster and better now.


    "analogkid12" <[email protected]> wrote in message
    news:iRB0b.202988$o%[email protected]
    > So what does the update do? Is it worth the effort?
    >
    >
    > "SprintPCS Tech" <[email protected]> wrote in message
    > news:[email protected]
    > >
    > >
    > > "Bob Smith" <[email protected]> wrote in article
    > > <[email protected]>:
    > > >
    > > >> >
    > > > > Do I need to do anything to upgrade my firmware?
    > > >
    > > > Yes, as mentioned above, you need to go to the SPCS store to do that.
    > > > >
    > > > > I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
    > > > > significant updates available? If so, what features do they add,

    and
    > > > > do I have to go to a Sprint store to get them?
    > > >
    > > > The PRL is current. Don't know about the firmware version.
    > > > >

    > >
    > > The software is one step behind, most current is 1.115SP. You can take
    > > it to a store that has the update available (I'd call first, a lot of
    > > stores seemed to have "missed" this one..) and have your phone updated.
    > >
    > > [posted via phonescoop.com - free web access to the alt.cellular groups]

    >
    >






  6. #6
    David
    Guest

    Re: Firmware Upgrades

    analogkid12 wrote in news:iRB0b.202988$o%[email protected]:

    > So what does the update do? Is it worth the effort?


    I just updated my Kyocera 2345 which was a total waste of my time. I waited
    for an hour and a half while they did it and the tech guy said...oh, well it
    only updates the list of towers. This was from a "half hour wait". This
    phone I have has to be the buggiest phone Sparint has ever had, and I was
    hoping that this update would clear it up. Course the last version said TEST
    after the version number and now it doesn't...so maybe it is improved...time
    will tell.



  7. #7
    SprintPCS Tech
    Guest

    Re: Firmware Upgrades



    David <[email protected]> wrote in article
    <[email protected]>:
    > analogkid12 wrote in news:iRB0b.202988$o%[email protected]:
    >
    > > So what does the update do? Is it worth the effort?

    >
    > I just updated my Kyocera 2345 which was a total waste of my time. I waited
    > for an hour and a half while they did it and the tech guy said...oh, well it
    > only updates the list of towers. This was from a "half hour wait". This
    > phone I have has to be the buggiest phone Sparint has ever had, and I was
    > hoping that this update would clear it up. Course the last version said TEST
    > after the version number and now it doesn't...so maybe it is improved...time
    > will tell.


    Its not your phone, its the manufacturer (Kyocera). I haven't seen one
    Kyocera phone that wasn't buggy, and trust me, I've seen a lot of them.
    (I think Kyocera is second when it comes to returns, the whole LG1010
    issue pushed LG to number one)

    [posted via phonescoop.com - free web access to the alt.cellular groups]



  8. #8
    Orac
    Guest

    Re: Firmware Upgrades

    In article <[email protected]>,
    [email protected] (SprintPCS Tech) wrote:

    > "Bob Smith" <[email protected]> wrote in article
    > <gLx0b[email protected]>:
    > >
    > >> >
    > > > Do I need to do anything to upgrade my firmware?

    > >
    > > Yes, as mentioned above, you need to go to the SPCS store to do that.
    > > >
    > > > I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
    > > > significant updates available? If so, what features do they add, and
    > > > do I have to go to a Sprint store to get them?

    > >
    > > The PRL is current. Don't know about the firmware version.
    > > >

    >
    > The software is one step behind, most current is 1.115SP. You can take
    > it to a store that has the update available (I'd call first, a lot of
    > stores seemed to have "missed" this one..) and have your phone updated.


    I'd also call first to make sure they aren't too busy and can do your
    phone promptly. I used to have a devil of a time getting my firmware
    updated, because the Sprint Store I went to never had enough technicians
    around and on certain days there wouldn't even be a technician there.
    --
    Orac |"A statement of fact cannot be insolent."
    |
    |"If you cannot listen to the answers, why do you
    | inconvenience me with questions?"


    ----== Posted via Newsfeed.Com - Unlimited-Uncensored-Secure Usenet News==----
    http://www.newsfeed.com The #1 Newsgroup Service in the World! >100,000 Newsgroups
    ---= 19 East/West-Coast Specialized Servers - Total Privacy via Encryption =---



  9. #9
    Phillipe
    Guest

    Re: Firmware Upgrades

    In article <[email protected]>,
    [email protected] (SprintPCS Tech) wrote:

    >
    > Its not your phone, its the manufacturer (Kyocera). I haven't seen one
    > Kyocera phone that wasn't buggy, and trust me, I've seen a lot of them.
    > (I think Kyocera is second when it comes to returns, the whole LG1010
    > issue pushed LG to number one)


    What does it say about Sprint if they are selling known bad phones.



  10. #10
    SprintPCS Tech
    Guest

    Re: Firmware Upgrades



    Orac <[email protected]> wrote in article
    <[email protected]>:
    > I'd also call first to make sure they aren't too busy and can do your
    > phone promptly. I used to have a devil of a time getting my firmware
    > updated, because the Sprint Store I went to never had enough technicians
    > around and on certain days there wouldn't even be a technician there.


    Its not a lack of manpower, its a lack of equipment, most stores only
    have one computer able to do software updates.

    [posted via phonescoop.com - free web access to the alt.cellular groups]



  11. #11
    SprintPCS Tech
    Guest

    Re: Firmware Upgrades



    Phillipe <[email protected]> wrote in article
    <[email protected].west.earthlink.net>:
    > In article <[email protected]>,
    > [email protected] (SprintPCS Tech) wrote:
    >
    > >
    > > Its not your phone, its the manufacturer (Kyocera). I haven't seen one
    > > Kyocera phone that wasn't buggy, and trust me, I've seen a lot of them.
    > > (I think Kyocera is second when it comes to returns, the whole LG1010
    > > issue pushed LG to number one)

    >
    > What does it say about Sprint if they are selling known bad phones.


    This is a touchy situation. Kia pushes out thousands of cars every
    month, and everyone knows they're not reliable, yet Kia is still in
    business.

    These manufacturers put out phones, they say their good, the few the
    Sprint is able to test passes, then the mfg pushes out a gazillion
    units. Unfortunatly, these units are never 100% reliable (even Sanyo).
    Industry standard is roughly 15% DOA is acceptable (not in my terms I
    like to see less than 5%).

    Its not that they're selling phones that they know are bad, its because
    these phones are lower quality, therefor will have a higher failure
    rate. LG's track record is horrible, which is why Sprint PCS is very
    close to dropping them (if we see the 5450, it will be a last chance for
    them). We don't carry Kyocera for that reason, nor do we carry Motorola
    (poor CDMA performance on the 1900MHz spectrum).

    Kyocera had issues with the 2035, they "fixed" them, came out ith the
    2255, they "fixed" them and came out with the 2345 (you know the story),
    the same with LG. The 1010 issue was a biggie, and I'm glad of the way
    Sprint acted, pulling several thousand units out of the retail stores,
    and LG paid for it all.

    No company in their right mind would willingly sell a known bad unit,
    but all companies know that when you push out a couple thousand devices,
    some will be defective on arrival, some will break within the warranty
    period, and some will break out of it.

    [posted via phonescoop.com - free web access to the alt.cellular groups]



  12. #12
    MikeyG
    Guest

    Re: Firmware Upgrades


    I can't get anyone to "admit" there is a software date available. Went
    to my local Sprint store (Indianapolis-Castleton) and after I left my
    phone for about an hour, I came back and they said I was up to date
    (with 1.114SP). So I called CS and they said the same. eCare also had
    the same response.

    How can I get this update. I really want to take advantage of the
    fixes, especially the volume issue.

    Help!
    MikeyG

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  13. #13
    hatoncat
    Guest

    Re: Firmware Upgrades


    MikeyG wrote:
    > *I can't get anyone to "admit" there is a software date available.
    > Went to my local Sprint store (Indianapolis-Castleton) and after I
    > left my phone for about an hour, I came back and they said I was up
    > to date (with 1.114SP). So I called CS and they said the same. eCare
    > also had the same response.
    >
    > How can I get this update. I really want to take advantage of the
    > fixes, especially the volume issue.
    >
    > Help!
    > MikeyG *


    You need to DEMAND to speak to the tech, and tell the tech to check the
    Sprint tech web site for a new firmware for the 8100. You need to make
    sure you are doing this in a corporate store (as affiliates take a
    month to get issued new firmware releases, sometimes more).

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  14. #14
    MikeyG
    Guest

    Re: Firmware Upgrades


    I'll try that.

    MikeyG

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  15. #15
    Larry Thomas
    Guest

    Re: Firmware Upgrades


    [email protected] (SprintPCS Tech) wrote in article
    <[email protected]>:
    >
    >
    > David <[email protected]> wrote in article
    > <[email protected]>:
    > > analogkid12 wrote in news:iRB0b.202988$o%[email protected]:
    > >
    > > > So what does the update do? Is it worth the effort?

    > >
    > > I just updated my Kyocera 2345 which was a total waste of my time. I waited
    > > for an hour and a half while they did it and the tech guy said...oh, well it
    > > only updates the list of towers. This was from a "half hour wait". This
    > > phone I have has to be the buggiest phone Sparint has ever had, and I was
    > > hoping that this update would clear it up. Course the last version said TEST
    > > after the version number and now it doesn't...so maybe it is improved...time
    > > will tell.

    >
    > Its not your phone, its the manufacturer (Kyocera). I haven't seen one
    > Kyocera phone that wasn't buggy, and trust me, I've seen a lot of them.
    > (I think Kyocera is second when it comes to returns, the whole LG1010
    > issue pushed LG to number one)



    I never had any problems with my Kyocera 2255. I thought it was a great
    phone. The only thing that bugged me was that tiny pieces of lint would
    get trapped in the screen area and couldn't be removed.

    [posted via phonescoop.com - free web access to the alt.cellular groups]



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