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- 08-20-2003, 07:18 AM #1justinGuest
I cancelled my Sprint PCS account yesterday after being told by one
person that they would waive the fee and note it on my account if the
new phones I'd purchased did not work. They didn't, so I called back
and they refused to waive the fee. They DID charge me for the number
portability service, WHICH THEY ALSO REFUSED to allow me to use.
Sprint PCS sucks so much ass it's not funny.
› See More: Sprint and number portability?
- 08-20-2003, 10:09 AM #2Lawrence G. MaykaGuest
Re: Sprint and number portability?
"justin" <[email protected]> wrote in message
news:[email protected]...
> I cancelled my Sprint PCS account yesterday after being told by one
> person that they would waive the fee and note it on my account if the
> new phones I'd purchased did not work. They didn't, so I called back
> and they refused to waive the fee. They DID charge me for the number
> portability service, WHICH THEY ALSO REFUSED to allow me to use.
If they refused to waive the termination penalty on grounds of the number
portability surcharge, they are in Contempt of Court and deserve jail time. All
reports indicate that the court injunction (requiring them to let you go without
penalty) lasts until the end of August. This is precisely why we need access to
Executive Services: To find *someone* in Sprint who is not willing to risk jail
time merely in order to spite customers.
- 08-20-2003, 10:14 AM #3Thomas T. VeldhouseGuest
Re: Sprint and number portability?
"Lawrence G. Mayka" <[email protected]> wrote in message
news:[email protected]...
> "justin" <[email protected]> wrote in message
> news:[email protected]...
> > I cancelled my Sprint PCS account yesterday after being told by one
> > person that they would waive the fee and note it on my account if the
> > new phones I'd purchased did not work. They didn't, so I called back
> > and they refused to waive the fee. They DID charge me for the number
> > portability service, WHICH THEY ALSO REFUSED to allow me to use.
>
> If they refused to waive the termination penalty on grounds of the number
> portability surcharge, they are in Contempt of Court and deserve jail
time. All
> reports indicate that the court injunction (requiring them to let you go
without
> penalty) lasts until the end of August. This is precisely why we need
access to
> Executive Services: To find *someone* in Sprint who is not willing to
risk jail
> time merely in order to spite customers.
>
To my knowledge, this ruling is from a district court judge in California
.... which is where the jurisdiction would end.
Tom Veldhouse
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