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  1. #1
    Joel Kolstad
    Guest
    Hello,

    Like many other people, I've found that my Sanyo 8100 phone connected to a
    laptop will -- after dialing, just using Windows, _not_ the Sprint
    Connection Manager software, with #777 -- eventually quit responding. That
    is, web pages won't open, pinging will no longer work, etc. I'm planning to
    use the 'just run ping every 5-10 seconds' solution to this problem, but it
    seems like such a bizarre problem in the first place to me that I wanted to
    ask a few questions:

    1) Does anyone know why this happens anyway? I've seen it happen within a
    minute of connecting, but other times not for at least an hour (about the
    longest I think I've ever been connected). Why the large discrepancy in
    'time until disfunction'?
    2) One message I read claimed that the Sprint Manager software does the
    equivalent of a 'ping' every 4-8 seconds to 'mask' the problem. Is this
    really true? I didn't particular dislike Sprint Manager, but it caused my
    Windows XP laptop to _completely_ lose _all_ LAN connectivity while
    installed! Uninstalling it fixed this problem, so I'm just using Sanyo's
    drivers.
    3) Even though sometimes the data connection icons on the phone become
    greyed out, this isn't indicative of the connection no longer working --
    just that it's in an 'idle' state and that it'll take a little longer to get
    going again next time you access the network (which is fine with me). When
    it DOES die, often the icons are still solid in color, and sometimes data is
    even sent and received! I've observed where I can still receive Yahoo!
    instant messages, yet trying to ping www.yahoo.com fails due to a failure to
    resolve its IP address. Can anyone explain this? Note that Yahoo!
    messenger usage seems to failure within a minute or so after this, however.

    Thanks in advance,
    ---Joel Kolstad





    See More: 'Pinging' to keep Internet connection alive




  2. #2
    O/Siris
    Guest

    Re: 'Pinging' to keep Internet connection alive

    Joel Kolstad wrote:
    > 1) Does anyone know why this happens anyway? I've seen it happen
    > within a minute of connecting, but other times not for at least an
    > hour (about the longest I think I've ever been connected). Why the
    > large discrepancy in 'time until disfunction'?


    This is just a guess, but I'm thinking Windows' networking functions don't
    have the programming to deal with the "partial disconnect" a Vision device
    can take part in virtually at will. That kind of standby connection where,
    perhaps, the radio circuitry is no longer actually sending to the tower but
    the phone acts like it's still online. I don't have the radio signal
    knowledge to get any deeper into it. Just a thought.

    > 2) One message I read claimed that the Sprint Manager software does
    > the equivalent of a 'ping' every 4-8 seconds to 'mask' the problem.
    > Is this really true? I didn't particular dislike Sprint Manager, but
    > it caused my Windows XP laptop to _completely_ lose _all_ LAN
    > connectivity while installed! Uninstalling it fixed this problem, so
    > I'm just using Sanyo's drivers.


    Isn't it funny how proprietary stuff does that? AOL's just about as bad. I
    don't know how Connection Mgr maintains the connection. It's possible it
    might have some "give" in it for additional timeout during the situations
    that causes Windows to abandon the connection.

    > 3) Even though sometimes the data connection icons on the phone become
    > greyed out, this isn't indicative of the connection no longer working
    > -- just that it's in an 'idle' state and that it'll take a little
    > longer to get going again next time you access the network (which is
    > fine with me). When it DOES die, often the icons are still solid in
    > color, and sometimes data is even sent and received! I've observed
    > where I can still receive Yahoo! instant messages, yet trying to ping
    > www.yahoo.com fails due to a failure to resolve its IP address. Can
    > anyone explain this? Note that Yahoo! messenger usage seems to
    > failure within a minute or so after this, however.
    >
    > Thanks in advance,
    > ---Joel Kolstad


    Since the official word is still "we don't support it," I don't know what
    I'll be able to find, but I'll try to see what I can.
    --
    -+-
    R
    O/Siris
    I work for Sprint
    I *don't* speak for them





  3. #3
    Joel Kolstad
    Guest

    Re: 'Pinging' to keep Internet connection alive

    O/Siris <[email protected]ntpcs.com> wrote:
    > Since the official word is still "we don't support it," I don't know what
    > I'll be able to find, but I'll try to see what I can.


    Thanks; much appreciated. I'm happy with the 'ping workaround,' it would
    just feel a little 'cleaner' if such things weren't necessary. :-)

    ---Joel





  4. #4
    JRW
    Guest

    Re: 'Pinging' to keep Internet connection alive

    Joel Kolstad wrote:
    > Hello,
    >
    > Like many other people, I've found that my Sanyo 8100 phone connected to a
    > laptop will -- after dialing, just using Windows, _not_ the Sprint
    > Connection Manager software, with #777 -- eventually quit responding. That
    > is, web pages won't open, pinging will no longer work, etc. I'm planning to
    > use the 'just run ping every 5-10 seconds' solution to this problem, but it
    > seems like such a bizarre problem in the first place to me that I wanted to
    > ask a few questions:


    On my company Sprint phone when I'm connected to a laptop, I run my
    email client in the background and have it check for messages at
    one minute intervals. Two minutes is too long. I use the Opera
    web browser with built in email client.




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