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- 08-25-2003, 01:37 AM #1John HeimGuest
I currently reside with a fairly new account (still well under contract)
in an affiliate area (Alamosa). I will soon be relocating to a true
Sprint corporate area. Is this a problem at all, to change number
(including area code) and address, basically leaving the affiliate
altogether?
[posted via phonescoop.com - free web access to the alt.cellular groups]
› See More: Moving from Affiliate Area?
- 08-25-2003, 02:13 AM #2O/SirisGuest
Re: Moving from Affiliate Area?
John Heim wrote:
> I currently reside with a fairly new account (still well under
> contract) in an affiliate area (Alamosa). I will soon be relocating
> to a true Sprint corporate area. Is this a problem at all, to change
> number (including area code) and address, basically leaving the
> affiliate altogether?
Because of how plans are run according to market, if you change your area
code to match your new location, then you're going to have to re-sign up for
a plan and Advantage Agreement (assuming you have one). We've run into such
billing problems trying to run billing plans in areas outside where they
were offered that we basically don't even try anymore.
That area code change, aka a "CSA Swap", will require a new plan and
contract.
--
-+-
RØß
O/Siris
I work for Sprint
I *don't* speak for them
- 08-25-2003, 06:19 AM #3Jerome ZelinskeGuest
Re: Moving from Affiliate Area?
It would depend if your current plan is currently offered in the
new area. Otherwise put, when you get your new plan, because of the
number change, it must be from the plans currently offered in the new
area.
John Heim wrote:
> I currently reside with a fairly new account (still well under contract)
> in an affiliate area (Alamosa). I will soon be relocating to a true
> Sprint corporate area. Is this a problem at all, to change number
> (including area code) and address, basically leaving the affiliate
> altogether?
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]
- 08-25-2003, 07:36 AM #4John HeimGuest
Re: Moving from Affiliate Area?
That is fine with me, I was just making sure that could be done without
penalty, like normal.
Jerome Zelinske <[email protected]> wrote in article
<[email protected]>:
> It would depend if your current plan is currently offered in the
> new area. Otherwise put, when you get your new plan, because of the
> number change, it must be from the plans currently offered in the new
> area.
>
>
> John Heim wrote:
>
> > I currently reside with a fairly new account (still well under contract)
> > in an affiliate area (Alamosa). I will soon be relocating to a true
> > Sprint corporate area. Is this a problem at all, to change number
> > (including area code) and address, basically leaving the affiliate
> > altogether?
> >
> > [posted via phonescoop.com - free web access to the alt.cellular groups]
>
[posted via phonescoop.com - free web access to the alt.cellular groups]
- 08-25-2003, 11:35 AM #5Isaiah BeardGuest
Re: Moving from Affiliate Area?
John Heim wrote:
> I currently reside with a fairly new account (still well under contract)
> in an affiliate area (Alamosa). I will soon be relocating to a true
> Sprint corporate area. Is this a problem at all, to change number
> (including area code) and address, basically leaving the affiliate
> altogether?
I didn't have a problem when I moved. I too was in Alamosa territory
before moving to the Northeast in Sprint's main territory, and all I did
was call and switch numbers. There was no problem at all.
One note though: on my bill, at the bottom of the remittance slip,
there's this row of letters and numbers which I assume is some sort of
account or revenue identifier. This line has always started with
"NMXELP" which I recognize as likely being my home market (New Mexico
and El Paso, Texas). So, perhaps I'm still counted as an affiliate
customer even though I'm no longer in an affiliate market.
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