Results 1 to 13 of 13
- 08-26-2003, 07:40 AM #1justinGuest
Well, I got a bill from Sprint PCS yesterday. $150 fee. About $10
for voice dial service they offered to let me to try for free for a
month - two days before I returned the last pair of phones. $72 in
activation fees. About $19 in taxes. Plus the $39.50 balance they
told me I had during several calls to *2.
Grand total? $290.78. It was supposed to be $39.50. I gave them the
benefit of the doubt, as this bill may not have reflected their recent
decisions to waive most of the charges above, but when I called the
1-800 number, they confirmed my balance was $290.78.
I really didn't want to come to this board again, but I thought I'd
tell you guys. I suppose it's time for another round of letters.
This time, however, I have e-mails to print and attach showing that I
was told they would waive the fees.
I am going to wait two weeks (about the time the bill said it was due)
to allow them time to send me a bill reflecting all the waivers. Then
I'm blasting another 5 page letter to BBBs, attorney generals, FCC,
etc... again.
› See More: I thought I was rid of Sprint.
- 08-26-2003, 07:45 AM #2PhillipeGuest
Re: I thought I was rid of Sprint.
In article <[email protected]>,
[email protected] (justin) wrote:
> Well, I got a bill from Sprint PCS yesterday. $150 fee. About $10
> for voice dial service they offered to let me to try for free for a
> month - two days before I returned the last pair of phones. $72 in
> activation fees. About $19 in taxes. Plus the $39.50 balance they
> told me I had during several calls to *2.
>
> Grand total? $290.78. It was supposed to be $39.50. I gave them the
> benefit of the doubt, as this bill may not have reflected their recent
> decisions to waive most of the charges above, but when I called the
> 1-800 number, they confirmed my balance was $290.78.
>
> I really didn't want to come to this board again, but I thought I'd
> tell you guys. I suppose it's time for another round of letters.
> This time, however, I have e-mails to print and attach showing that I
> was told they would waive the fees.
Why is it that when I'm most cynical about Sprint, I am most SPOT ON ?
I knew you could count on them not keeping promises.
>
> I am going to wait two weeks (about the time the bill said it was due)
> to allow them time to send me a bill reflecting all the waivers. Then
> I'm blasting another 5 page letter to BBBs, attorney generals, FCC,
> etc... again.
- 08-26-2003, 11:44 AM #3KevinGuest
Re: I thought I was rid of Sprint.
You have tried their resolution dept with no success?
"justin" <[email protected]> wrote in message
news:[email protected]...
> Well, I got a bill from Sprint PCS yesterday. $150 fee. About $10
> for voice dial service they offered to let me to try for free for a
- 08-26-2003, 11:57 AM #4Thomas T. VeldhouseGuest
Re: I thought I was rid of Sprint.
"justin" <[email protected]> wrote in message
news:[email protected]...
<snip>
> Grand total? $290.78. It was supposed to be $39.50. I gave them the
> benefit of the doubt, as this bill may not have reflected their recent
> decisions to waive most of the charges above, but when I called the
> 1-800 number, they confirmed my balance was $290.78.
>
<snip>
Did you actually talk with a human being when you called the 800 number?
Perhaps you should do that if you didn't. Also, just send them a check for
$39.50 and a copy of the emails. You still have an obligation for that
amount. At least they won't be able to dispute your payment.
Tom Veldhouse
- 08-26-2003, 12:00 PM #5RonkhGuest
Re: I thought I was rid of Sprint.
What is
"spot on" ?!?!?!?
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 08-26-2003, 12:25 PM #6Lawrence GlasserGuest
Re: I thought I was rid of Sprint.
Ronkh wrote:
>
> What is
>
> "spot on" ?!?!?!?
Where'd this question come from? Are you hearing voices?
Any, "spot on" means "right on the nose."
Larry
- 08-26-2003, 12:48 PM #7Thomas T. VeldhouseGuest
Re: I thought I was rid of Sprint.
"Ronkh" <[email protected]> wrote in message
news:[email protected]...
>
> What is
>
> "spot on" ?!?!?!?
>
Why are you asking me? I didn't say it.
Tom Veldhouse
- 08-26-2003, 12:54 PM #8Lawrence GlasserGuest
Re: I thought I was rid of Sprint.
Lawrence Glasser wrote:
>
> Ronkh wrote:
> >
> > What is
> >
> > "spot on" ?!?!?!?
>
> Where'd this question come from? Are you hearing voices?
>
> Any, "spot on" means "right on the nose."
>
> Larry
Ooops! That was "Anyway, ..."
Larry
- 08-26-2003, 01:23 PM #9Steven J SobolGuest
Re: I thought I was rid of Sprint.
Ronkh <[email protected]> wrote:
>
> What is
>
> "spot on" ?!?!?!?
"Spot on" means absolutely right.
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 08-26-2003, 02:14 PM #10PhillipeGuest
Re: I thought I was rid of Sprint.
In article <[email protected]>,
Ronkh <[email protected]> wrote:
>
> What is
>
> "spot on" ?!?!?!?
spot-on
adjective* (informal)
absolutely correct; very accurate
- 08-26-2003, 05:36 PM #111900mhzcdmaGuest
Re: I thought I was rid of Sprint.
Phillipe wrote:
> In article <[email protected]>,
> Ronkh <[email protected]> wrote:
>
>
>>What is
>>
>>"spot on" ?!?!?!?
>
>
>
> spot-on
> adjective (informal)
> absolutely correct; very accurate
VERY informal
- 08-26-2003, 05:54 PM #12justinGuest
Re: I thought I was rid of Sprint.
> Did you actually talk with a human being when you called the 800 number?
> Perhaps you should do that if you didn't. Also, just send them a check for
> $39.50 and a copy of the emails. You still have an obligation for that
> amount. At least they won't be able to dispute your payment.
>
> Tom Veldhouse
Yes, I did speak with a customer service rep. Apparently, they've
already cancelled alot of the services I was supposed to receive
through 9/15/03. I can no longer log on online, but that didn't
really matter because it kept showing my July bill as still due,
although the payment had cleared my bank account weeks ago.
When I spoke with the guy from Executive Services, I told him I would
gladly pay the $39.50. I just don't want this on my credit. I want
to buy a house here pretty soon, and the mortgage brokers ding you for
things like this.
I think I will just send them a check for the $39.50 and the e-mails I
received. Due to their "speedy" response times when answering
e-mails, I had apparently received the waivers by the time they
responded. So, I have multiple e-mails now saying that the fees were
waived.
I was worried this would happen. It happens (to a smaller degree) in
my accounting firm when too many people get their hands on one
client's billings. At least I hope this is simply a timing error and
not them trying to stick it to me once more.
- 08-27-2003, 02:26 PM #13JesseGuest
Re: I thought I was rid of Sprint.
Phillipe wrote:
> In article <[email protected]>,
> Ronkh <[email protected]> wrote:
>
>
>>What is
>>
>>"spot on" ?!?!?!?
>
>
>
> spot-on
> adjective (informal)
> absolutely correct; very accurate
and : dead nuts
right down the middle
bulls eye
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