COMPLAINTS=> solutions (only when applied)

ALL OF YOU WHO HAVE COMPLAINTS ON SPRINT, PLEASE PAY ATTENTION TO
THIS.........
TO AVOID EXTRA CHARGES, GET PHONE UPGRADES, AND GET
ANYTHING DONE YOU MUST BE:
(1)INFORMED=> ON YOUR CONTRACT, COVERAGE, EQUIPEMENT, POLICIES......
AS MUCH AS POSSIBLE
(2)PERSISTENT
(3)PAY ATTENTION=>TRY TO "SEE" IF THE PERSON YOUR SPEAKING TO IS
TELLING YOU THE TRUTH AND SO ON [DO THIS BY FOLLOWING NUMBER 1]
{i took psychology for 3years so this helps as well}
(4)MAKE MUTIPLE CALLS THROUGH THE DURATION OF YOUR SITUATION, CAUSE,
INQUIRY TILL YOUR ARE SATISFIED


THE REASON I STATE THIS IS THAT I'VE ONLY BEEN A CUSTOMER SINCE LATE
APRIL OF DONE 3 UPGRADES, 2 SWITCHES, GOT DISCOUNT ON ACCESSORIES OR
FREE... 3 TIMES=> TOTAL INVESTMENT SO FAR=> $125.00. I'VE GONE OVER MY
MINUTES HAD CREDITS ($) AND EXTRA MINUTES APPLIED TO COVER OVERAGE BOTH
BEFORE THE END OF ONE BILLING CYCLE. TOOK ADVANTAGE OF A NEW REGIONAL
PLAN; MORE MINUTES FEATURES AND LESS MONEY. MADE SURE NOTES WERE ALWAYS
POSTED AND FOLLOWED, EITHER OVER THE PHONE OR IN PERSON (I EVEN HAD AN
EQUIP. SWITCH 21 DAYS AFTER GETTING THE ORIGINAL 8100, JUST TO GET
ANOTHER COLOR.........AND WE ALL KNOW ABOUT THE STANDARD 14 DAYS).
I EVEN HAD HELP WITH 3RD PARTY SOFTWARE INDIRECTLY WHICH SPRINT DOES
NOT SUPPORT (we all should know that)

THERE'S MORE THAT I CAN TELL BUT THIS IS ENOUGH TO MAKE MY POINT, NOW I
DON'T GUARANTEE THE SAME RESULTS BUT SIMILAR SHOULD BE ABLE TO BE
ATTAINED.

NOW IF ANY ONE HAS ANY QUESTIONS CHALLENGES OR ANYTHING ELSE JUSTY
POST A RESPONSE.
I'M ALSO THE INDIVIDUAL WHO POSTED THE RECENT G1000 NOW THAT ALL OF
YOU KNOW HOW EXTENSIVE, I AM THAT IS WHY ASKED FOR SO MUCH SPECIFIC AND
DETAILED INFORMATION FROM THIS GROUP OR ANY ONE
ELSE....................THANK YOU

[posted via phonescoop.com - free web access to the alt.cellular groups]

---

› See More: COMPLAINTS=> solutions (only when applied)

"Josue Martinez" <[email protected]> wrote in message
news:[email protected]...
> ALL OF YOU WHO HAVE COMPLAINTS ON SPRINT, PLEASE PAY ATTENTION TO
> THIS.........
> TO AVOID EXTRA CHARGES, GET PHONE UPGRADES, AND GET
> ANYTHING DONE YOU MUST BE:
> (1)INFORMED=> ON YOUR CONTRACT, COVERAGE, EQUIPEMENT, POLICIES......
> AS MUCH AS POSSIBLE
> (2)PERSISTENT
> (3)PAY ATTENTION=>TRY TO "SEE" IF THE PERSON YOUR SPEAKING TO IS
> TELLING YOU THE TRUTH AND SO ON [DO THIS BY FOLLOWING NUMBER 1]
> {i took psychology for 3years so this helps as well}
> (4)MAKE MUTIPLE CALLS THROUGH THE DURATION OF YOUR SITUATION, CAUSE,
> INQUIRY TILL YOUR ARE SATISFIED
>
>
> THE REASON I STATE THIS IS THAT I'VE ONLY BEEN A CUSTOMER SINCE LATE
> APRIL OF DONE 3 UPGRADES, 2 SWITCHES, GOT DISCOUNT ON ACCESSORIES OR
> FREE... 3 TIMES=> TOTAL INVESTMENT SO FAR=> $125.00. I'VE GONE OVER MY
> MINUTES HAD CREDITS ($) AND EXTRA MINUTES APPLIED TO COVER OVERAGE BOTH
> BEFORE THE END OF ONE BILLING CYCLE. TOOK ADVANTAGE OF A NEW REGIONAL
> PLAN; MORE MINUTES FEATURES AND LESS MONEY. MADE SURE NOTES WERE ALWAYS
> POSTED AND FOLLOWED, EITHER OVER THE PHONE OR IN PERSON (I EVEN HAD AN
> EQUIP. SWITCH 21 DAYS AFTER GETTING THE ORIGINAL 8100, JUST TO GET
> ANOTHER COLOR.........AND WE ALL KNOW ABOUT THE STANDARD 14 DAYS).
> I EVEN HAD HELP WITH 3RD PARTY SOFTWARE INDIRECTLY WHICH SPRINT DOES
> NOT SUPPORT (we all should know that)
>
> THERE'S MORE THAT I CAN TELL BUT THIS IS ENOUGH TO MAKE MY POINT, NOW I
> DON'T GUARANTEE THE SAME RESULTS BUT SIMILAR SHOULD BE ABLE TO BE
> ATTAINED.
>
> NOW IF ANY ONE HAS ANY QUESTIONS CHALLENGES OR ANYTHING ELSE JUSTY
> POST A RESPONSE.
> I'M ALSO THE INDIVIDUAL WHO POSTED THE RECENT G1000 NOW THAT ALL OF
> YOU KNOW HOW EXTENSIVE, I AM THAT IS WHY ASKED FOR SO MUCH SPECIFIC AND
> DETAILED INFORMATION FROM THIS GROUP OR ANY ONE
> ELSE....................THANK YOU
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

1) All caps is hard to read.

2) CS can give me all the free phones and minutes they want (they'll bill
you later), but if I can't use the phones where I live, where coverage was
advertised, what good does that do?

Just my two cents.
Justin

Please don't yell, its annoying.

[posted via phonescoop.com - free web access to the alt.cellular groups]

SORRY MY EYES HURT TODAY SO I HAVE TROUBLE READING LOWER CASE LETTERING,
I HAD TO TURN THE CAPS ON JUST FOR TODAY.

[email protected] (SprintPCS Tech) wrote in article
<[email protected]>:
> Please don't yell, its annoying.
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

[posted via phonescoop.com - free web access to the alt.cellular groups]

SORRY MY EYES HURT TODAY SO READING LOWER CAPS REALLY SRTAINS MY EYES,
hOw AbOut this, is this any better?
As far as billing concerned, i haven't been billed it's been over
3mnths, one more thing is that everything is done best in person and
remember there are more than one sprint store and they all give a
varyation of what they can offer. Now what i suggested before helps if
you have the service.
Now coverage maps are only an estimation of up to where the service
"should" be, but there is never a consisitent blanket coverage
especially close to the edge, there's nothing that can be done, unless
they initiate development in your area (for more specific info you might
want to try O/Sirus) =>sorry i forgot the exact *****ing of his
"name"<=. And remember sales or customer service based sales, will
bend and twist and stretch info to try to meet the needs of that
particular call. I have sprint but i work for At&t Wireless (and soon
to be a T-Mobile employee), and i know what is said and claimed. Again
nothing can be done as far as coverage is concerned unless another tower
is set up to accomodate you, and all calims are just estimations,
approximations and the like.

"Justin Green" <[email protected]> wrote in article
<[email protected]>:
>
> "Josue Martinez" <[email protected]> wrote in message
> news:[email protected]...
> > ALL OF YOU WHO HAVE COMPLAINTS ON SPRINT, PLEASE PAY ATTENTION TO
> > THIS.........
> > TO AVOID EXTRA CHARGES, GET PHONE UPGRADES, AND GET
> > ANYTHING DONE YOU MUST BE:
> > (1)INFORMED=> ON YOUR CONTRACT, COVERAGE, EQUIPEMENT, POLICIES......
> > AS MUCH AS POSSIBLE
> > (2)PERSISTENT
> > (3)PAY ATTENTION=>TRY TO "SEE" IF THE PERSON YOUR SPEAKING TO IS
> > TELLING YOU THE TRUTH AND SO ON [DO THIS BY FOLLOWING NUMBER 1]
> > {i took psychology for 3years so this helps as well}
> > (4)MAKE MUTIPLE CALLS THROUGH THE DURATION OF YOUR SITUATION, CAUSE,
> > INQUIRY TILL YOUR ARE SATISFIED
> >
> >
> > THE REASON I STATE THIS IS THAT I'VE ONLY BEEN A CUSTOMER SINCE LATE
> > APRIL OF DONE 3 UPGRADES, 2 SWITCHES, GOT DISCOUNT ON ACCESSORIES OR
> > FREE... 3 TIMES=> TOTAL INVESTMENT SO FAR=> $125.00. I'VE GONE OVER MY
> > MINUTES HAD CREDITS ($) AND EXTRA MINUTES APPLIED TO COVER OVERAGE BOTH
> > BEFORE THE END OF ONE BILLING CYCLE. TOOK ADVANTAGE OF A NEW REGIONAL
> > PLAN; MORE MINUTES FEATURES AND LESS MONEY. MADE SURE NOTES WERE ALWAYS
> > POSTED AND FOLLOWED, EITHER OVER THE PHONE OR IN PERSON (I EVEN HAD AN
> > EQUIP. SWITCH 21 DAYS AFTER GETTING THE ORIGINAL 8100, JUST TO GET
> > ANOTHER COLOR.........AND WE ALL KNOW ABOUT THE STANDARD 14 DAYS).
> > I EVEN HAD HELP WITH 3RD PARTY SOFTWARE INDIRECTLY WHICH SPRINT DOES
> > NOT SUPPORT (we all should know that)
> >
> > THERE'S MORE THAT I CAN TELL BUT THIS IS ENOUGH TO MAKE MY POINT, NOW I
> > DON'T GUARANTEE THE SAME RESULTS BUT SIMILAR SHOULD BE ABLE TO BE
> > ATTAINED.
> >
> > NOW IF ANY ONE HAS ANY QUESTIONS CHALLENGES OR ANYTHING ELSE JUSTY
> > POST A RESPONSE.
> > I'M ALSO THE INDIVIDUAL WHO POSTED THE RECENT G1000 NOW THAT ALL OF
> > YOU KNOW HOW EXTENSIVE, I AM THAT IS WHY ASKED FOR SO MUCH SPECIFIC AND
> > DETAILED INFORMATION FROM THIS GROUP OR ANY ONE
> > ELSE....................THANK YOU
> >
> > [posted via phonescoop.com - free web access to the alt.cellular groups]
>
> 1) All caps is hard to read.
>
> 2) CS can give me all the free phones and minutes they want (they'll bill
> you later), but if I can't use the phones where I live, where coverage was
> advertised, what good does that do?
>
> Just my two cents.
> Justin
>
>

[posted via phonescoop.com - free web access to the alt.cellular groups]

"Josue Martinez" <[email protected]> wrote in message
news:[email protected]...
> SORRY MY EYES HURT TODAY SO READING LOWER CAPS REALLY SRTAINS MY EYES,
> hOw AbOut this, is this any better?
> As far as billing concerned, i haven't been billed it's been over
> 3mnths, one more thing is that everything is done best in person and
> remember there are more than one sprint store and they all give a
> varyation of what they can offer. Now what i suggested before helps if
> you have the service.
> Now coverage maps are only an estimation of up to where the service
> "should" be, but there is never a consisitent blanket coverage
> especially close to the edge, there's nothing that can be done, unless
> they initiate development in your area (for more specific info you might
> want to try O/Sirus) =>sorry i forgot the exact *****ing of his
> "name"<=. And remember sales or customer service based sales, will
> bend and twist and stretch info to try to meet the needs of that
> particular call. I have sprint but i work for At&t Wireless (and soon
> to be a T-Mobile employee), and i know what is said and claimed. Again
> nothing can be done as far as coverage is concerned unless another tower
> is set up to accomodate you, and all calims are just estimations,
> approximations and the like.

Well, I had service here for 5 months. Then it degraded. And I'm not near
the edge of the map, which extends into Oklahoma.

As far coverage goes even though there "fixes" (numerical) seem
correct, in reality it doesn't become resolved as they claim. there are
dead spots there will always be inconsistences, but they won't
officially admit or say that. As with in physics, on the chalk board it
may all come together and when applied to reality other factors not
thought of or neglected may come in to play how ever unrelated they may
be. as with At&t be warry, watch you bill, and follow the instructions
left on the other posting; you got 30 days w/ your equip. make sure it's
the one you want there is a 15.00 fee just for upgrading and 49.00 fee
just to do a warranty exchange on equip (isurance is cheaper=> 35.00)

"Justin Green" <[email protected]> wrote in article
<[email protected]>:
>
> "Josue Martinez" <[email protected]> wrote in message
> news:[email protected]...
> > SORRY MY EYES HURT TODAY SO READING LOWER CAPS REALLY SRTAINS MY EYES,
> > hOw AbOut this, is this any better?
> > As far as billing concerned, i haven't been billed it's been over
> > 3mnths, one more thing is that everything is done best in person and
> > remember there are more than one sprint store and they all give a
> > varyation of what they can offer. Now what i suggested before helps if
> > you have the service.
> > Now coverage maps are only an estimation of up to where the service
> > "should" be, but there is never a consisitent blanket coverage
> > especially close to the edge, there's nothing that can be done, unless
> > they initiate development in your area (for more specific info you might
> > want to try O/Sirus) =>sorry i forgot the exact *****ing of his
> > "name"<=. And remember sales or customer service based sales, will
> > bend and twist and stretch info to try to meet the needs of that
> > particular call. I have sprint but i work for At&t Wireless (and soon
> > to be a T-Mobile employee), and i know what is said and claimed. Again
> > nothing can be done as far as coverage is concerned unless another tower
> > is set up to accomodate you, and all calims are just estimations,
> > approximations and the like.
>
> Well, I had service here for 5 months. Then it degraded. And I'm not near
> the edge of the map, which extends into Oklahoma.
>
>

[posted via phonescoop.com - free web access to the alt.cellular groups]

"Josue Martinez" <[email protected]> wrote in message
news:[email protected]...
> As far coverage goes even though there "fixes" (numerical) seem
> correct, in reality it doesn't become resolved as they claim. there are
> dead spots there will always be inconsistences, but they won't
> officially admit or say that. As with in physics, on the chalk board it
> may all come together and when applied to reality other factors not
> thought of or neglected may come in to play how ever unrelated they may
> be. as with At&t be warry, watch you bill, and follow the instructions
> left on the other posting; you got 30 days w/ your equip. make sure it's
> the one you want there is a 15.00 fee just for upgrading and 49.00 fee
> just to do a warranty exchange on equip (isurance is cheaper=> 35.00)

None of that is new to me. Sprint recommended that I switch phones several
times. When I did, at their advice, I was signed up for another 2 year
contract automatically. When I cancelled that contract, they charged me $72
in activation fees. In this sense, Sprint is at least dishonest and
certainly not up front about several issues.

Oddly enough, my area may be severely cell phone signal-resistant, but AT&T
works here. Sprint and Verizon don't. And that was the cause of all my
troubles. I now know, due to a friend with Sprint and yet another type of
phone, that it was never the phone, but their lack of coverage.

Dead spots may happen. Sprint refused to correct it. And I can't say that
I blame them. If I'm one of a handful of customers in this area, I can
understand that they wouldn't give a rat's ass about me. It's a good
business decision (short term, at least). That doesn't give them the right
to not provide a service and continue to screw me each month.

Totally understandable and i never said they were innocent, ansd as
customers we have the right to be serviced especially if the price is
hefty (my current employer gets me a 23% discount on the plan, but even
that is only enough to curb the amount of taxes alone). But i tried to
remain non-bias; hell where i live is a development area surrounded by
power lines and consistent consrtuction going on even with a sanyo, my
bars are next to nothing if not nothing but everywhere else i'm fine.
it's just that all night long myphone beeps on like 15 minute intervals
on average bewteen in and out of service, first it's annoying then it
gets combersome but i know from experience about poor coveage,
fortunately i'm going to be employed by t-mobile, better coverge have
you considered them at all? plans aren't that bad either.


"Justin Green" <[email protected]> wrote in article
<[email protected]>:
>
> "Josue Martinez" <[email protected]> wrote in message
> news:[email protected]...
> > As far coverage goes even though there "fixes" (numerical) seem
> > correct, in reality it doesn't become resolved as they claim. there are
> > dead spots there will always be inconsistences, but they won't
> > officially admit or say that. As with in physics, on the chalk board it
> > may all come together and when applied to reality other factors not
> > thought of or neglected may come in to play how ever unrelated they may
> > be. as with At&t be warry, watch you bill, and follow the instructions
> > left on the other posting; you got 30 days w/ your equip. make sure it's
> > the one you want there is a 15.00 fee just for upgrading and 49.00 fee
> > just to do a warranty exchange on equip (isurance is cheaper=> 35.00)
>
> None of that is new to me. Sprint recommended that I switch phones several
> times. When I did, at their advice, I was signed up for another 2 year
> contract automatically. When I cancelled that contract, they charged me $72
> in activation fees. In this sense, Sprint is at least dishonest and
> certainly not up front about several issues.
>
> Oddly enough, my area may be severely cell phone signal-resistant, but AT&T
> works here. Sprint and Verizon don't. And that was the cause of all my
> troubles. I now know, due to a friend with Sprint and yet another type of
> phone, that it was never the phone, but their lack of coverage.
>
> Dead spots may happen. Sprint refused to correct it. And I can't say that
> I blame them. If I'm one of a handful of customers in this area, I can
> understand that they wouldn't give a rat's ass about me. It's a good
> business decision (short term, at least). That doesn't give them the right
> to not provide a service and continue to screw me each month.
>
>

[posted via phonescoop.com - free web access to the alt.cellular groups]

"Josue Martinez" <[email protected]> wrote in message
news:[email protected]...
> Totally understandable and i never said they were innocent, ansd as
> customers we have the right to be serviced especially if the price is
> hefty (my current employer gets me a 23% discount on the plan, but even
> that is only enough to curb the amount of taxes alone). But i tried to
> remain non-bias; hell where i live is a development area surrounded by
> power lines and consistent consrtuction going on even with a sanyo, my
> bars are next to nothing if not nothing but everywhere else i'm fine.
> it's just that all night long myphone beeps on like 15 minute intervals
> on average bewteen in and out of service, first it's annoying then it
> gets combersome but i know from experience about poor coveage,
> fortunately i'm going to be employed by t-mobile, better coverge have
> you considered them at all? plans aren't that bad either.
>
>
> "Justin Green" <[email protected]> wrote in article
> <[email protected]>:
> >
> > "Josue Martinez" <[email protected]> wrote in message
> > news:[email protected]...
> > > As far coverage goes even though there "fixes" (numerical) seem
> > > correct, in reality it doesn't become resolved as they claim. there
are
> > > dead spots there will always be inconsistences, but they won't
> > > officially admit or say that. As with in physics, on the chalk board
it
> > > may all come together and when applied to reality other factors not
> > > thought of or neglected may come in to play how ever unrelated they
may
> > > be. as with At&t be warry, watch you bill, and follow the instructions
> > > left on the other posting; you got 30 days w/ your equip. make sure
it's
> > > the one you want there is a 15.00 fee just for upgrading and 49.00 fee
> > > just to do a warranty exchange on equip (isurance is cheaper=> 35.00)
> >
> > None of that is new to me. Sprint recommended that I switch phones
several
> > times. When I did, at their advice, I was signed up for another 2 year
> > contract automatically. When I cancelled that contract, they charged me
$72
> > in activation fees. In this sense, Sprint is at least dishonest and
> > certainly not up front about several issues.
> >
> > Oddly enough, my area may be severely cell phone signal-resistant, but
AT&T
> > works here. Sprint and Verizon don't. And that was the cause of all my
> > troubles. I now know, due to a friend with Sprint and yet another type
of
> > phone, that it was never the phone, but their lack of coverage.
> >
> > Dead spots may happen. Sprint refused to correct it. And I can't say
that
> > I blame them. If I'm one of a handful of customers in this area, I can
> > understand that they wouldn't give a rat's ass about me. It's a good
> > business decision (short term, at least). That doesn't give them the
right
> > to not provide a service and continue to screw me each month.
> >
> >
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

I had T Mobile when it was Voicestream. They didn't cover this area when I
moved here. That's why I switched to Sprint. At least with Voicestream, I
never got angry with them, because I knew ahead of time that my service
didn't work out here.