Results 46 to 60 of 175
- 08-29-2003, 02:26 PM #46JustinGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
"Ryan Woods" <[email protected]> wrote in message
news:[email protected]...
> Oh ok, I didnt know.. I was just checkin it out in our GIS tool.
Thanks Ryan. Verizon said that that tower was facing the wrong way. I
appreciate the help!
› See More: Sprint's official BBB response. What a sick f'ing joke.
- 08-29-2003, 02:27 PM #47JustinGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
"TxsgrnTx" <[email protected]> wrote in message
news:[email protected]...
> >"You ARE receiving service in Little Elm" is not explaining
> >anything when the phones don't work.
>
> Your phones did work - you used the service period.
So what? Does that give Sprint the right to tell me I will have service in
the middle of the Pacific, only I can only use the phone if I drive to a
beach in California?
- 08-29-2003, 02:28 PM #48JustinGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
"TxsgrnTx" <[email protected]> wrote in message
news:[email protected]...
> >You wrongly assume that this was explained to me
>
> It has been explained to you now so move on.
Nah, don't think so. Sprint advertised and told me that they provided
coverage IN MY AREA.
- 08-29-2003, 02:29 PM #49TxsgrnTxGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
>And there's no reason to accept that as a reason to not let someone out of a
>service contract
Yes it is Jason especially because they sent techs out, they checked all that
could be checked - your saying they didn't is your opinion - there was no
proof that you didn't get service and you used service.
You don't like this and that is your right but the entire problem was you used
the service and you used it by choice. With proof of this and no problems
found it is your word against the facts - you used service - the facts show
that you had no reason to expect to get out of your contract with no ETF.
- 08-29-2003, 02:30 PM #50TxsgrnTxGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
>Your phones did work - you used the service period.
>
>So what? Does that give Sprint the right to tell me I will have service in
>the middle of the Pacific, only I can only use the phone if I drive to a
>beach in California?
You are being ridiculous now - you are smarter than that.
- 08-29-2003, 02:31 PM #51JustinGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
"TxsgrnTx" <[email protected]> wrote in message
news:[email protected]...
> >Justin" [email protected]
>
> >" you
> >> used minutes, Sir, therefore no credit is due - we will have to charge
you
> >ET
> >> fee if you cancel because the records show you used minutes"
> >
> >I never was told this. Not once.
>
> Justin, there is no way I can believe you were not told this when you
called to
> cancel your service. If you really called 100+ times at least one and
more
> like 98 CSR would have told you this. The same for Supervisors - they
check
> usage - you used service. And Cancellation department would have
explained
> this to you in detail. It is simple you used service.
Well believe it. They continued to tell me that I DID have service IN
LITTLE ELM, TX. I don't know how many times I was told this. Using my
phone at work in Addison, TX does not constitute having service in an area
Sprint advertised and told me was covered. Look, I'm just telling you what
they continually told me. Perhaps they thought that every call I made was
from Little Elm. Most of the calls were made in Frisco or at work or on the
way home. At night - little usage. How am I supposed to use the night and
weekend minutes I pay for if I can't use the phone in Little Elm when I'm
around the house?
- 08-29-2003, 02:35 PM #52JustinGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
"TxsgrnTx" <[email protected]> wrote in message
news:[email protected]...
> >Your phones did work - you used the service period.
> >
> >So what? Does that give Sprint the right to tell me I will have service
in
> >the middle of the Pacific, only I can only use the phone if I drive to a
> >beach in California?
>
> You are being ridiculous now - you are smarter than that.
How am I being ridiculous? If Sprint's definition of service, as you
describe it, means EXACTLY that. I am covered in TX as long as I drive to
Oklahoma to use the phone. Is that right?
If Sprint advertises and tells me they have coverage in a certain area, and
they DON'T, that's false advertising. And when I begain having trouble,
that is EXACTLY what they continued to say.
- 08-29-2003, 02:35 PM #53Bob SmithGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
"Justin" <[email protected]> wrote in message
news:[email protected]...
>
> "TxsgrnTx" <[email protected]> wrote in message
> news:[email protected]...
> > >You wrongly assume that this was explained to me
> >
> > It has been explained to you now so move on.
>
> Nah, don't think so. Sprint advertised and told me that they provided
> coverage IN MY AREA.
>
Justin ... you are starting to be in the same league as ole Philly here.
Just how many times do you need to repeat yourself here?
Bob
- 08-29-2003, 02:36 PM #54TxsgrnTxGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
>Nah, don't think so. Sprint advertised and told me that they provided
>coverage IN MY AREA.
>
Justin, it doesn't matter if your home area was Providence Rhode Island and you
made all your calls from Spokane Washington - you made the choice to make those
calls - Sprint provided a service - Sprint did not dial any call for you - you
chose to dial the number and talk to the person you called - you used Sprint's
service. You can argue until the end of time about this - you expected to have
service at your home - and you had every right to expect that BUT - for the
last time you used the service provided to you by Sprint.
- 08-29-2003, 02:37 PM #55JustinGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
"TxsgrnTx" <[email protected]> wrote in message
news:[email protected]...
> >And there's no reason to accept that as a reason to not let someone out
of a
> >service contract
>
> Yes it is Jason especially because they sent techs out, they checked all
that
> could be checked - your saying they didn't is your opinion - there was no
> proof that you didn't get service and you used service.
No proof? What kind of proof do you want? I dropped calls while on the
phone with *2. I dropped calls while on a *2 call with a "manger" (which I
now doubt was a manager).
Perhaps I can take some video footage of my friend not receiving service in
the area and send it to you.
> You don't like this and that is your right but the entire problem was you
used
> the service and you used it by choice. With proof of this and no
problems
> found it is your word against the facts - you used service - the facts
show
> that you had no reason to expect to get out of your contract with no ETF.
Having no reason is YOUR opinion, not a matter of law, especially consumer
law.
- 08-29-2003, 02:40 PM #56JustinGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
"TxsgrnTx" <[email protected]> wrote in message
news:[email protected]...
> >Nah, don't think so. Sprint advertised and told me that they provided
> >coverage IN MY AREA.
> >
>
> Justin, it doesn't matter if your home area was Providence Rhode Island
and you
> made all your calls from Spokane Washington - you made the choice to make
those
> calls - Sprint provided a service - Sprint did not dial any call for you -
you
> chose to dial the number and talk to the person you called - you used
Sprint's
> service. You can argue until the end of time about this - you expected to
have
> service at your home - and you had every right to expect that BUT - for
the
> last time you used the service provided to you by Sprint.
And the fact that the service was crappy to non-existent in an area where
they advertised it has nothing to do with it. I see. So I guess I should
have asked for a refund of just my night and weekend costs. You're being
ridiculous.
Basically, as I've posted before, your logic allows Sprint to advertise
coverage in a place with no coverage as long as you drive to a place with
coverage to use the phone. And that is not the intent of the service at
all.
- 08-29-2003, 02:44 PM #57TxsgrnTxGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
>How am I being ridiculous? If Sprint's definition of service, as you
>describe it, means EXACTLY that. I am covered in TX as long as I drive to
>Oklahoma to use the phone. Is that right?
>
I didn't say anything remotely like this.
Within the Sprint network, there can still be many reasons why at some point
you might not be getting your signal from a Sprint tower where you had
previously gotten a signal. I had many calls from people who were with
Verizon, Cingular etc. - they were calling their CSR but they got Sprint -
because they were getting their signal from Sprint at that moment.
In your home when you tried to make a call did you go into roaming, did you get
a signal from another carrier?
- 08-29-2003, 02:45 PM #58JustinGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "Justin" <[email protected]> wrote in message
> news:[email protected]...
> >
> > "TxsgrnTx" <[email protected]> wrote in message
> > news:[email protected]...
> > > >You wrongly assume that this was explained to me
> > >
> > > It has been explained to you now so move on.
> >
> > Nah, don't think so. Sprint advertised and told me that they provided
> > coverage IN MY AREA.
> >
> Justin ... you are starting to be in the same league as ole Philly here.
> Just how many times do you need to repeat yourself here?
>
> Bob
Because I'm posting negatively about Sprint, or because someone's also being
ridiculous?
- 08-29-2003, 02:46 PM #59TxsgrnTxGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
>f Sprint advertises and tells me they have coverage in a certain area, and
>they DON'T, that's false advertising. And when I begain having trouble,
>that is EXACTLY what they continued to say.
>
>
Then they had a reason to tell you that.
- 08-29-2003, 02:48 PM #60TxsgrnTxGuest
Re: Sprint's official BBB response. What a sick f'ing joke.
>Because I'm posting negatively about Sprint, or because someone's also being
>ridiculous?
If you mean me - I am not being ridiculous - I have told you exactly why you
couldn't get out of your contract with no ETF. Exactly, Justin, with no ifs,
and, or buts.
Now I am out of here - enough is enough.
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