Vision login nusiance!??

Phillipe <[email protected]> wrote in article
<[email protected]>:
> In article <uk96b.367733$YN5.246335@sccrnsc01>, "CD" <[email protected]>
> wrote:
>
> > Thanks but that is not the problem. It has nothing to do with external mail.
> > It is as if PCS mail forgets who I am every few minutes requiring a new
> > login or doing the double take thing.
>
> Then check the preferences under "Authentication"

Phillipe seems to not realize you are experiencing this *on your phone*,
and hence, there's no such setting to check. It's not your phones,
guys. It's our server. Seems to timeout. I've been told we're working
on it. Since March, I've been told we're working on it.

Speaking strictly for myself, after just accepting it and logging in for
four or five days, it stopped happening, and hasn't been back. I don't
know if that's coincidence or cause-effect.

--
-+-
RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them


[posted via phonescoop.com - free web access to the alt.cellular groups]

---

› See More: Vision login nusiance!??

[email protected] (Larry Thomas) wrote in article
<[email protected]>:
>
>
> Phillipe <[email protected]> wrote in article
> <[email protected]>:
> > In article <[email protected]>,
> > [email protected] (Larry Thomas) wrote:
> >
> > > Good luck. If the reflashing works please let me know and I will do the
> > > same.
> >
> > A HARD reboot should reset everything. I should think there is a
> > checksum you verify to make sure a FLASH has been performed properly.
>
> Not sure what you are saying there.

Now it sounds like he thinks it's a PDA. Unless he's referring to
pulling the battery on the phone. But I don't think that'll work,
either. I'm convinced it's on our side, and it would appear the network
techs agree.
--
-+-
RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them


[posted via phonescoop.com - free web access to the alt.cellular groups]

That happens to me too, alot. Exact same behavior. I just shut the phone
off and turn it back on again when it happens, and that makes the problem go
away.

It seems to me its on the Sprint end, not the phone end, week before last,
I could only go to web once without having to log in OR power off/on, this
week it has been working better.


"Larry Thomas" <[email protected]> wrote in message
news:[email protected]...
> I have the exact same problem on my A500 as you described. When asked to
> login to my e-mail each time I simply hit refresh and I get right in
> without having to enter my username/password. I thought it might have
> been due to my phone number change earlier this year but Sprint says no.
> It's a common problem that only affects some customers. There's nothing
> you can do about it. I've tried and given up as nobody at Sprint can
> find the cause.
>
> --
> -Larry
> Sprint user since 1997
>
>
>
> "CD" <[email protected]> wrote in article
> <8Z86b.367567$YN5.246645@sccrnsc01>:
> > On my Sanyo 8100, every time that I use the short cut key to go to PCS
mail
> > I get a screen that says: Vision Login: Username : Password. This
happens
> > if I have not been on the web for about 5 minutes. I can enter the
username
> > and password and get in, or I can hit END then use the short cut again
and
> > it goes to the PCS mail page.
> >
> > If I go to web it does not ask for a the login. Once I go to the web I
can
> > go to Messaging/ PCS Mail without a login.
> >
> > The bigger problem is that if I spend more than a minute or two
composing an
> > email when I send it goes to the Vision Login screen and when I login it
> > sends me to the PCS Mail main menu. My email is gone!!!
> >
> > Has anyone else had this problem or know of a fix? I have tried customer
> > solutions numerous times and I get the impression that they are
clueless. I
> > have also been to the Sprint store and they tested my handset and
updated
> > the software last week. Still no help.
> >
> > Thanks for any help at all.
> >
> >
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

Update!

It appears that my long time e-mail login prompt issue has been fixed. I
decided to call Sprint and simply have them reprogram my phone number
into my phone and so far it has worked! I have not been asked for PCS
mail login info since I did the reprogramming.


--
-Larry
Sprint user since 1997



[email protected] (Larry Thomas) wrote in article
<[email protected]>:
> I have the exact same problem on my A500 as you described. When asked to
> login to my e-mail each time I simply hit refresh and I get right in
> without having to enter my username/password. I thought it might have
> been due to my phone number change earlier this year but Sprint says no.
> It's a common problem that only affects some customers. There's nothing
> you can do about it. I've tried and given up as nobody at Sprint can
> find the cause.
>
> --
> -Larry
> Sprint user since 1997
>
>
>
> "CD" <[email protected]> wrote in article
> <8Z86b.367567$YN5.246645@sccrnsc01>:
> > On my Sanyo 8100, every time that I use the short cut key to go to PCS mail
> > I get a screen that says: Vision Login: Username : Password. This happens
> > if I have not been on the web for about 5 minutes. I can enter the username
> > and password and get in, or I can hit END then use the short cut again and
> > it goes to the PCS mail page.
> >
> > If I go to web it does not ask for a the login. Once I go to the web I can
> > go to Messaging/ PCS Mail without a login.
> >
> > The bigger problem is that if I spend more than a minute or two composing an
> > email when I send it goes to the Vision Login screen and when I login it
> > sends me to the PCS Mail main menu. My email is gone!!!
> >
> > Has anyone else had this problem or know of a fix? I have tried customer
> > solutions numerous times and I get the impression that they are clueless. I
> > have also been to the Sprint store and they tested my handset and updated
> > the software last week. Still no help.
> >
> > Thanks for any help at all.
> >
> >
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

[posted via phonescoop.com]