Results 1 to 1 of 1
- 09-08-2003, 04:01 PM #1JRWGuest
My post here with the links backs up what Thomas said...
Thomas T. Veldhouse wrote in the "lawsuit against Sprint" thread:
> An "insert" notification is bogus, because normally my bill comes
> with at least as much, by weight, of spam. I NEVER read the
> inserts, they get tossed with the envelope. The answer to this
> is to either quit sending SPAM with the bill, or to put the
> notification right on the bill (which any responsible company
> would have done). Since they didn't do that, I never saw the
> charge until it appeared on my bill in July.
As I mentioned in my "Got credit for WNP charges" post 8-13-03:
> Didn't recall any insert in my bill lately (if it was it
> there, it wasn't obvious - an issue that courts are finding
> not acceptable to not make billing changes more obvious)
> so I checked my billing on-line and found the WNP charge
> for $2.20 (I have two phones) on my July 13th statement.
> It was listed in the Details of Taxes and Surchages & Fees
> section under Surchages & Fees as "Federal Wireless Number
> Pooling and Portability". This was in itself a hidden fee
> as my previous bills only stated Federal Telephone Number
> Pooling". So they combined it with another mandated fee
> (I might be mistaken, but I thought the Pooling fee was
> truly mandated).
Here are some of interseting links to read concerning
"hiding" surcharges where the Missouri attorney general's office
in St. Louis Circuit Court contends that these fees are a way for
carriers to tack on extra expenses to your bill
January 13, 2003
"Consumer Lawsuit Names Sprint PCS, Nextel"
http://www.consumeraffairs.com/news0..._pcs_suit.html
July 3, 2003
Nextel, Sprint to clarify fee disclosures in Missouri bills, ads
http://www.kansas.com/mld/kansas/new...cs/6230479.htm
Nixon obtains agreements requiring Nextel, Sprint to use clearer
language in cell phone bills, ads regarding fees.
http://www.ago.state.mo.us/newsrls/2003/070303.htm
And from California:
Consumer group sues over cell phone fees
http://www.nctimes.com/articles/2003...0323_28_23.txt
› See More: "An "insert" notification is bogus"
What are the best ways to retain employees of your company?
in Chit Chat