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  1. #1
    News Hounder
    Guest
    The "See Details" link at www.sprintpcs.com, at the advertisement for tht
    $99 for the Sanyo SCP-8100 says this if you click on it:



    "Share it when it happens with Picture MailSM that talks from Sprint.

    For a limited time, get a PCS VisionSM Picture Phone with built-in camera
    (Sanyo 8100) for just $99.99 after $130 instant savings. With Picture
    MailSM you can take digital, full-color pictures and share them instantly
    with family and friends anywhere across the enhanced Sprint Nationwide PCS
    Network. You can even attach a voice memo or text message as part of sharing
    your pictures. Click here for Picture Mail demo.

    Savings are also available on a wide selection of other PCS Phones,
    including PCS Vision Phones with full-color screens. View eligible phones.

    This special offer ends September 28, 2003. Instant savings available to
    customers adding a new line of service on a PCS Free & Clear Plan with
    Vision. Requires a two-year PCS Advantage Agreement. Customers purchasing a
    phone without a PCS Free & Clear Plan will receive a mail-in rebate."



    Notice that last sentence - so does this mean an existing customer, who is
    not adding a F&C Plan to this phone purchase, can buy the Sanyo SCP-8100 for
    $229.99, and then receive a $130 mail-in rebate? Thw wording above points
    in that direction. I'd much rather buy the phone for $229.99 and receive a
    $130 rebate later (and then receive the same end price of $99.99) then sign
    up for two years, with a new phone number.

    Has anyone done this? Where does the rebate form come from (perhaps in the
    shipping box - is it online somewhere?)

    Thanks for any replies.






    See More: Sanyo 8100 for $99 for existing customers?




  2. #2
    O/Siris
    Guest

    Re: Sanyo 8100 for $99 for existing customers?

    News Hounder wrote:
    > The "See Details" link at www.sprintpcs.com, at the advertisement for
    > tht $99 for the Sanyo SCP-8100 says this if you click on it:
    >
    >
    >
    > "Share it when it happens with Picture MailSM that talks from Sprint.
    >
    > For a limited time, get a PCS VisionSM Picture Phone with built-in
    > camera (Sanyo 8100) for just $99.99 after $130 instant savings. With
    > Picture MailSM you can take digital, full-color pictures and share
    > them instantly with family and friends anywhere across the enhanced
    > Sprint Nationwide PCS Network. You can even attach a voice memo or
    > text message as part of sharing your pictures. Click here for Picture
    > Mail demo.
    >
    > Savings are also available on a wide selection of other PCS Phones,
    > including PCS Vision Phones with full-color screens. View eligible
    > phones.
    >
    > This special offer ends September 28, 2003. Instant savings available
    > to customers adding a new line of service on a PCS Free & Clear Plan
    > with Vision. Requires a two-year PCS Advantage Agreement. Customers
    > purchasing a phone without a PCS Free & Clear Plan will receive a
    > mail-in rebate."
    >
    >
    >
    > Notice that last sentence - so does this mean an existing customer,
    > who is not adding a F&C Plan to this phone purchase, can buy the
    > Sanyo SCP-8100 for $229.99, and then receive a $130 mail-in rebate?
    > Thw wording above points in that direction. I'd much rather buy the
    > phone for $229.99 and receive a $130 rebate later (and then receive
    > the same end price of $99.99) then sign up for two years, with a new
    > phone number.


    Notice how they separated the 2-year agreement into its own sentence?
    That's because the special still requires the 2-year agreement. But yeah,
    you can just buy the phone and, after 30 days of service with it, plus the
    6-8 week refund turnaround time, get the $130 rebate.

    >
    > Has anyone done this? Where does the rebate form come from (perhaps
    > in the shipping box - is it online somewhere?)


    As I understand it, there are cards for this in the store. Perhaps one of
    the store reps hereabouts can confirm/refute that.

    The Sanyo 8100 is still too popular. They won't let us buy it yet. I'd do
    it if I could.

    >
    > Thanks for any replies.


    HTH

    --
    -+-
    R
    O/Siris
    I work for Sprint
    I *don't* speak for them





  3. #3
    News Hounder
    Guest

    Re: Sanyo 8100 for $99 for existing customers?

    Thank you for the reply - courteous and helpful as usual.

    One final question - and I think I know the answer, but the ad language does
    not clearly ***** this out - If one wants to buy the 8100 and use on an
    existing account with no new number activation, would the $130 MIR still
    apply? I assume not, since even with an existing account (no new number
    activated), one would still have to re-sign a 2-year agreement tin order to
    have the rebate processed? As the ad language does not specify the
    differences in a 2-year agreement between new and existing customers - only
    that a MIR is offered for those not choosing an F&C plan - one would
    logically assume even existing subscribers wishing to get the $130 MIR would
    have to reset a contract for 2 years on their existing account/number.

    Sound correct?

    "O/Siris" <[email protected]ntpcs.cm> wrote in message
    news:[email protected]
    > News Hounder wrote:
    > > The "See Details" link at www.sprintpcs.com, at the advertisement for
    > > tht $99 for the Sanyo SCP-8100 says this if you click on it:
    > >
    > >
    > >
    > > "Share it when it happens with Picture MailSM that talks from Sprint.
    > >
    > > For a limited time, get a PCS VisionSM Picture Phone with built-in
    > > camera (Sanyo 8100) for just $99.99 after $130 instant savings. With
    > > Picture MailSM you can take digital, full-color pictures and share
    > > them instantly with family and friends anywhere across the enhanced
    > > Sprint Nationwide PCS Network. You can even attach a voice memo or
    > > text message as part of sharing your pictures. Click here for Picture
    > > Mail demo.
    > >
    > > Savings are also available on a wide selection of other PCS Phones,
    > > including PCS Vision Phones with full-color screens. View eligible
    > > phones.
    > >
    > > This special offer ends September 28, 2003. Instant savings available
    > > to customers adding a new line of service on a PCS Free & Clear Plan
    > > with Vision. Requires a two-year PCS Advantage Agreement. Customers
    > > purchasing a phone without a PCS Free & Clear Plan will receive a
    > > mail-in rebate."
    > >
    > >
    > >
    > > Notice that last sentence - so does this mean an existing customer,
    > > who is not adding a F&C Plan to this phone purchase, can buy the
    > > Sanyo SCP-8100 for $229.99, and then receive a $130 mail-in rebate?
    > > Thw wording above points in that direction. I'd much rather buy the
    > > phone for $229.99 and receive a $130 rebate later (and then receive
    > > the same end price of $99.99) then sign up for two years, with a new
    > > phone number.

    >
    > Notice how they separated the 2-year agreement into its own sentence?
    > That's because the special still requires the 2-year agreement. But yeah,
    > you can just buy the phone and, after 30 days of service with it, plus the
    > 6-8 week refund turnaround time, get the $130 rebate.
    >
    > >
    > > Has anyone done this? Where does the rebate form come from (perhaps
    > > in the shipping box - is it online somewhere?)

    >
    > As I understand it, there are cards for this in the store. Perhaps one of
    > the store reps hereabouts can confirm/refute that.
    >
    > The Sanyo 8100 is still too popular. They won't let us buy it yet. I'd

    do
    > it if I could.
    >
    > >
    > > Thanks for any replies.

    >
    > HTH
    >
    > --
    > -+-
    > R
    > O/Siris
    > I work for Sprint
    > I *don't* speak for them
    >
    >






  4. #4
    Justin Green
    Guest

    Re: Sanyo 8100 for $99 for existing customers?


    "O/Siris" <[email protected]ntpcs.cm> wrote in message
    news:[email protected]
    > News Hounder wrote:
    > > The "See Details" link at www.sprintpcs.com, at the advertisement for
    > > tht $99 for the Sanyo SCP-8100 says this if you click on it:
    > >
    > >
    > >
    > > "Share it when it happens with Picture MailSM that talks from Sprint.
    > >
    > > For a limited time, get a PCS VisionSM Picture Phone with built-in
    > > camera (Sanyo 8100) for just $99.99 after $130 instant savings. With
    > > Picture MailSM you can take digital, full-color pictures and share
    > > them instantly with family and friends anywhere across the enhanced
    > > Sprint Nationwide PCS Network. You can even attach a voice memo or
    > > text message as part of sharing your pictures. Click here for Picture
    > > Mail demo.
    > >
    > > Savings are also available on a wide selection of other PCS Phones,
    > > including PCS Vision Phones with full-color screens. View eligible
    > > phones.
    > >
    > > This special offer ends September 28, 2003. Instant savings available
    > > to customers adding a new line of service on a PCS Free & Clear Plan
    > > with Vision. Requires a two-year PCS Advantage Agreement. Customers
    > > purchasing a phone without a PCS Free & Clear Plan will receive a
    > > mail-in rebate."
    > >
    > >
    > >
    > > Notice that last sentence - so does this mean an existing customer,
    > > who is not adding a F&C Plan to this phone purchase, can buy the
    > > Sanyo SCP-8100 for $229.99, and then receive a $130 mail-in rebate?
    > > Thw wording above points in that direction. I'd much rather buy the
    > > phone for $229.99 and receive a $130 rebate later (and then receive
    > > the same end price of $99.99) then sign up for two years, with a new
    > > phone number.

    >
    > Notice how they separated the 2-year agreement into its own sentence?
    > That's because the special still requires the 2-year agreement. But yeah,
    > you can just buy the phone and, after 30 days of service with it, plus the
    > 6-8 week refund turnaround time, get the $130 rebate.
    >
    > >
    > > Has anyone done this? Where does the rebate form come from (perhaps
    > > in the shipping box - is it online somewhere?)

    >
    > As I understand it, there are cards for this in the store. Perhaps one of
    > the store reps hereabouts can confirm/refute that.
    >
    > The Sanyo 8100 is still too popular. They won't let us buy it yet. I'd

    do
    > it if I could.
    >
    > >
    > > Thanks for any replies.

    >
    > HTH
    >
    > --
    > -+-
    > R
    > O/Siris
    > I work for Sprint
    > I *don't* speak for them


    Now, do you see where the confusion comes from? It sounds like they should
    have given me a $130 rebate after signing me up for the 2 year contract
    without my permission.





  5. #5
    O/Siris
    Guest

    Re: Sanyo 8100 for $99 for existing customers?

    In article <[email protected]>,=20
    [email protected] says...
    > Thank you for the reply - courteous and helpful as usual.
    >=20
    > One final question - and I think I know the answer, but the ad language d=

    oes
    > not clearly ***** this out - If one wants to buy the 8100 and use on an
    > existing account with no new number activation, would the $130 MIR still
    > apply? I assume not, since even with an existing account (no new number
    > activated), one would still have to re-sign a 2-year agreement tin order =

    to
    > have the rebate processed? As the ad language does not specify the
    > differences in a 2-year agreement between new and existing customers - on=

    ly
    > that a MIR is offered for those not choosing an F&C plan - one would
    > logically assume even existing subscribers wishing to get the $130 MIR wo=

    uld
    > have to reset a contract for 2 years on their existing account/number.
    >=20
    > Sound correct?
    >=20


    That's my understanding, yeah, it actually *does* apply. Existing=20
    customers get the $130 rebate via Mail-in with a new 2-year agreement.

    Store reps get so used to applying it instantly for new lines of service=20
    that they probably haven't even seen this. Ask them to read to you the=20
    terms of the rebate. It's easy to get stuck in a rut, so they might=20
    need a gentle nudge to remind them. I know I needed it when a customer=20
    called me to ask about that language.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  6. #6
    O/Siris
    Guest

    Re: Sanyo 8100 for $99 for existing customers?

    In article <[email protected]>, [email protected]=20
    says...
    > Now, do you see where the confusion comes from? It sounds like they shou=

    ld
    > have given me a $130 rebate after signing me up for the 2 year contract
    > without my permission.
    >=20


    The confusion comes from your inability to understand your circumstances=20
    are *not* the same as everyone else's circumstances.

    Did it ever occur to you that you fought for, *and accepted*, the offer=20
    without looking at all your options, first? Maybe? Possibly?

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  7. #7
    News Hounder
    Guest

    Re: Sanyo 8100 for $99 for existing customers?

    Thanks again - that is what I figured. Looks like the carriers are really
    pushing these two-year contracts. Hmm, I wonder why?

    cough - WLNP - cough

    But that is OK - I have tried all the carriers in my market -

    Cingular (patchwork of old networks that changes the way phone behaves as
    you travel)
    AT&T GSM (horrid - rushed to market, maybe?)
    AT&T TDMA (decent service almost everywhere with excellent SMS, but digital
    voice quality lacking and OLD phones)
    T-Mobile (decent network coverage in my area, but too many fast busies and
    garbled voices - T-Zones is ten times worse at being out than Vision has
    ever been - at least in my ten days with the service)
    Nextel (great service & wireless net access, decent Moto phones (I95cl), but
    not consumer-competitive price plans, except the unl. incoming)

    and am one of the few that actually have no issues with SPCS at all with
    service quality, voice quality, or customer service (again folks, in my
    market). Full reception anywhere in my home and at work, great phones
    (Sanyo...yeah, baby, yeah), and online everything (it works for me much more
    often than not). Rarely call CS for anything, and it has been hit and miss
    for help. Generally, I do get decent service when I call, unless I end up
    in India where the dialects are hard to understand. If I had to call every
    month like some people in this group apparently do, I may be singing a
    different tune.

    Take care.



    "O/Siris" <[email protected]ntpcs.com> wrote in message
    news:[email protected]
    In article <[email protected]>,
    [email protected] says...
    > Thank you for the reply - courteous and helpful as usual.
    >
    > One final question - and I think I know the answer, but the ad language

    does
    > not clearly ***** this out - If one wants to buy the 8100 and use on an
    > existing account with no new number activation, would the $130 MIR still
    > apply? I assume not, since even with an existing account (no new number
    > activated), one would still have to re-sign a 2-year agreement tin order

    to
    > have the rebate processed? As the ad language does not specify the
    > differences in a 2-year agreement between new and existing customers -

    only
    > that a MIR is offered for those not choosing an F&C plan - one would
    > logically assume even existing subscribers wishing to get the $130 MIR

    would
    > have to reset a contract for 2 years on their existing account/number.
    >
    > Sound correct?
    >


    That's my understanding, yeah, it actually *does* apply. Existing
    customers get the $130 rebate via Mail-in with a new 2-year agreement.

    Store reps get so used to applying it instantly for new lines of service
    that they probably haven't even seen this. Ask them to read to you the
    terms of the rebate. It's easy to get stuck in a rut, so they might
    need a gentle nudge to remind them. I know I needed it when a customer
    called me to ask about that language.

    --
    -+-
    R
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.





  8. #8
    Justin Green
    Guest

    Re: Sanyo 8100 for $99 for existing customers?


    "O/Siris" <[email protected]ntpcs.com> wrote in message
    news:[email protected]
    In article <[email protected]>,
    [email protected] says...
    > Thank you for the reply - courteous and helpful as usual.
    >
    > One final question - and I think I know the answer, but the ad language

    does
    > not clearly ***** this out - If one wants to buy the 8100 and use on an
    > existing account with no new number activation, would the $130 MIR still
    > apply? I assume not, since even with an existing account (no new number
    > activated), one would still have to re-sign a 2-year agreement tin order

    to
    > have the rebate processed? As the ad language does not specify the
    > differences in a 2-year agreement between new and existing customers -

    only
    > that a MIR is offered for those not choosing an F&C plan - one would
    > logically assume even existing subscribers wishing to get the $130 MIR

    would
    > have to reset a contract for 2 years on their existing account/number.
    >
    > Sound correct?
    >


    That's my understanding, yeah, it actually *does* apply. Existing
    customers get the $130 rebate via Mail-in with a new 2-year agreement.

    Store reps get so used to applying it instantly for new lines of service
    that they probably haven't even seen this. Ask them to read to you the
    terms of the rebate. It's easy to get stuck in a rut, so they might
    need a gentle nudge to remind them. I know I needed it when a customer
    called me to ask about that language.

    --
    -+-
    R
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.

    So you're saying that I probably should have got the $130 mail in rebate.





  9. #9
    Justin Green
    Guest

    Re: Sanyo 8100 for $99 for existing customers?


    "O/Siris" <[email protected]ntpcs.com> wrote in message
    news:[email protected]
    In article <[email protected]>, [email protected]
    says...
    > Now, do you see where the confusion comes from? It sounds like they

    should
    > have given me a $130 rebate after signing me up for the 2 year contract
    > without my permission.
    >


    The confusion comes from your inability to understand your circumstances
    are *not* the same as everyone else's circumstances.

    Did it ever occur to you that you fought for, *and accepted*, the offer
    without looking at all your options, first? Maybe? Possibly?

    --
    -+-
    R
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.

    Well, then they are absolutely assinine to assume that I would take a $100
    discount "for my troubles" when there is a $130 mail in rebate available.

    Basically, "for my troubles" they gave me less of a discount and signed me
    up for a 2 year contract without asking me.





  10. #10
    O/Siris
    Guest

    Re: Sanyo 8100 for $99 for existing customers?

    In article <[email protected]>, [email protected]=20
    says...
    > So you're saying that I probably should have got the $130 mail in rebate.
    >=20
    >=20


    Nope.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  11. #11
    Justin Green
    Guest

    Re: Sanyo 8100 for $99 for existing customers?


    "O/Siris" <[email protected]ntpcs.com> wrote in message
    news:[email protected]
    In article <[email protected]>, [email protected]
    says...
    > So you're saying that I probably should have got the $130 mail in rebate.
    >
    >


    Nope.

    --
    -+-
    R
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.

    From you:
    "That's my understanding, yeah, it actually *does* apply. Existing
    customers get the $130 rebate via Mail-in with a new 2-year agreement."

    Why do you post lies?





  12. #12
    O/Siris
    Guest

    Re: Sanyo 8100 for $99 for existing customers?

    In article <[email protected]>, [email protected]=20
    says...
    > Well, then they are absolutely assinine to assume that I would take a $10=

    0
    > discount "for my troubles" when there is a $130 mail in rebate available.
    >=20
    > Basically, "for my troubles" they gave me less of a discount and signed m=

    e
    > up for a 2 year contract without asking me.
    >=20


    I strongly suspect, Justin, you got what you asked for: a discount, up=20
    front, then and there. It's not like the $100 just appeared. You were=20
    *offered* it. And took it.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  13. #13
    Justin Green
    Guest

    Re: Sanyo 8100 for $99 for existing customers?


    "O/Siris" <[email protected]ntpcs.com> wrote in message
    news:[email protected]
    In article <[email protected]>, [email protected]
    says...
    > Well, then they are absolutely assinine to assume that I would take a $100
    > discount "for my troubles" when there is a $130 mail in rebate available.
    >
    > Basically, "for my troubles" they gave me less of a discount and signed me
    > up for a 2 year contract without asking me.
    >


    I strongly suspect, Justin, you got what you asked for: a discount, up
    front, then and there. It's not like the $100 just appeared. You were
    *offered* it. And took it.

    --
    -+-
    R
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.

    First, I didn't ask for the $100 discount. And for the last time, before I
    do killfile you, if they were doing me a favor for my troubles, they did me
    no favor that I could not have gotten otherwise.
    They neither explained the $130 rebate, nor did they ask me if I wanted a
    two year contract.

    So basically, I got a worse deal than another customer taking the $130
    rebate as an existing customer. And in the name of "we're doing you a favor
    for your troubles". That's the point. You can continue to make excuses for
    Sprint if you want.

    The other point is, you're still wrong about the price of the phone at the
    time I bought them. You assumed to know when I bought them and posted an
    arguement to be an ass when you didn't have all the facts.

    And you've yet to admit doing that. You can't back up ****. You just post
    willy nilly and expect people to take your word for it because you have a
    job with Sprint. Now, really, I'm done with you. No more lies from you.

    Bye.





  14. #14
    O/Siris
    Guest

    Re: Sanyo 8100 for $99 for existing customers?

    In article <[email protected]>, [email protected]=20
    says...
    > From you:
    > "That's my understanding, yeah, it actually *does* apply. Existing
    > customers get the $130 rebate via Mail-in with a new 2-year agreement."
    >=20
    > Why do you post lies?
    >=20


    I didn't lie. You didn't seek your "rebate" from a store. Hence, you=20
    didn't get the store rebate.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  15. #15
    O/Siris
    Guest

    Re: Sanyo 8100 for $99 for existing customers?

    In article <[email protected]>, [email protected]=20
    says...
    > First, I didn't ask for the $100 discount. And for the last time, before=

    I
    > do killfile you, if they were doing me a favor for my troubles, they did =

    me
    > no favor that I could not have gotten otherwise.
    > They neither explained the $130 rebate, nor did they ask me if I wanted a
    > two year contract.


    Here goes the morphing story again. By the way, I long ago already=20
    conceded the point about the contract. That's the perfect example of=20
    your inability to carry on a basic discussion.

    >=20
    > So basically, I got a worse deal than another customer taking the $130
    > rebate as an existing customer. And in the name of "we're doing you a fa=

    vor
    > for your troubles". That's the point. You can continue to make excuses =

    for
    > Sprint if you want.


    You still won't admit it. You sought something from Customer Care. =20
    Customer Care gave you what they could. I'd be *real* interested in=20
    finding out how many times you told them you didn't want to go back to a=20
    store before they offered you that $100.

    What happens to others, or what they get, doesn't necessarily apply to=20
    you, Justin.

    >=20
    > The other point is, you're still wrong about the price of the phone at th=

    e
    > time I bought them. You assumed to know when I bought them and posted an
    > arguement to be an ass when you didn't have all the facts.


    Another rehashed and long ago conceded argument. At least keep your=20
    inanities straight.

    >=20
    > And you've yet to admit doing that. You can't back up ****. You just po=

    st
    > willy nilly and expect people to take your word for it because you have a
    > job with Sprint. Now, really, I'm done with you. No more lies from you.


    More false assumptions and unfounded allegations. When I don't know for=20
    sure, I say so. When I have experience with something, I say so, and,=20
    unlike you, when I'm wrong, I say so.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



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