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  1. #1
    Ryan
    Guest
    Hi,

    I am having horrid problems with roaming and coverage with my Sprint
    PCS service, do not have time to sit on hold with CS and wrote a note
    to them that I intended to e-mail to customer service explaining
    exactly what is wrong and what I need done.

    I went to their site to send it and their e-mail for LIMITS YOU TO
    1200 CHARACTERS! What kind of customer service department tells
    customers "Tell us what's wrong, but he short and sweet about
    it"!!!!!!!!!!!!!!!!!!!!!!

    Is there an E-MAIL ADDRESS I can e-mail a message to them without
    using their form and horrid limits on how much I can say? I can't
    find it on their site.

    Thanks!



    See More: How Does One Email Spint PCS Customer Service??




  2. #2
    Justin
    Guest

    Re: How Does One Email Spint PCS Customer Service??


    "Ryan" <[email protected]> wrote in message
    news:[email protected]
    > Hi,
    >
    > I am having horrid problems with roaming and coverage with my Sprint
    > PCS service, do not have time to sit on hold with CS and wrote a note
    > to them that I intended to e-mail to customer service explaining
    > exactly what is wrong and what I need done.
    >
    > I went to their site to send it and their e-mail for LIMITS YOU TO
    > 1200 CHARACTERS! What kind of customer service department tells
    > customers "Tell us what's wrong, but he short and sweet about
    > it"!!!!!!!!!!!!!!!!!!!!!!
    >
    > Is there an E-MAIL ADDRESS I can e-mail a message to them without
    > using their form and horrid limits on how much I can say? I can't
    > find it on their site.
    >
    > Thanks!



    You can use the online e-mail form, but you may be told to just call *2,
    since it's a coverage issue. Just remember to be concise and professional.





  3. #3
    Bob Smith
    Guest

    Re: How Does One Email Spint PCS Customer Service??


    "Ryan" <[email protected]> wrote in message
    news:[email protected]
    > Hi,
    >
    > I am having horrid problems with roaming and coverage with my Sprint
    > PCS service, do not have time to sit on hold with CS and wrote a

    note
    > to them that I intended to e-mail to customer service explaining
    > exactly what is wrong and what I need done.
    >
    > I went to their site to send it and their e-mail for LIMITS YOU TO
    > 1200 CHARACTERS! What kind of customer service department tells
    > customers "Tell us what's wrong, but he short and sweet about
    > it"!!!!!!!!!!!!!!!!!!!!!!
    >
    > Is there an E-MAIL ADDRESS I can e-mail a message to them without
    > using their form and horrid limits on how much I can say? I can't
    > find it on their site.
    >
    > Thanks!


    Ryan, do you need more than 1200 characters to explain the problem? If
    you do, I would recommend that you just provide the most important
    details, and then wait for the reply via email. Once you get the reply
    from CS, you can go into more detail on explaining what problems you
    are experiencing.

    BTW, what problems are you experiencing? You might get some good
    advice here in the meantime. What phone are you using, and what
    versions of the PRL & firmware are installed on the phone right now?

    Where are you experiencing the problems, i.e.: city & state, and what
    part of the city? There are number of posters from all parts of the
    country who can pass on their experiences with their phones.

    Bob






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